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Wessex Garages Holdings Ltd
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  • Kia Brand Manager  

    Wessex Garages Holdings Ltd
    - Gloucester
    Apply Now
    At Wessex Garages, we’ve been putting customers first and delivering e... Read More
    At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme. We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do. We have an exciting opportunity for a motivated and experienced automotive professional to step into the role of Kia Brand Manager at our dealership in Gloucester. In this key leadership role, you’ll be at the forefront of a dynamic, high-performing sales department. Your focus will be on driving sales performance, fostering a positive team environment, and ensuring every customer enjoys an exceptional experience. What you’ll be doing:Leading, coaching, and supporting the sales team to consistently meet and exceed performance targets.Championing outstanding customer satisfaction by ensuring best practices are followed and customer feedback is valued.Creating and delivering engaging sales events and campaigns that generate strong commercial results.Staying in tune with customer needs and market trends to develop targeted sales strategies.Collaborating with other departments to maintain accurate and up-to-date customer data.What we’re looking for:We’re looking for someone who brings energy and a passion for the automotive industry. You’ll need: Proven experience in a similar management role within a branded car dealership.A strong track record of getting the best out of a team through coaching and clear communication.An understanding of local market influences and how they impact consumer behaviour.A customer-first mindset with a real appreciation for how service quality shapes brand reputation and business success.A data-driven approach, with the ability to scrutinize commercial information and act strategically.The foresight to anticipate challenges and the agility to respond effectively.If you’re ready to take the next step in your automotive career and want to be part of a respected brand and a supportive team, we’d love to hear from you. Key informationWorking Pattern: 45.5 hours a week across Mon – Sat (with a 1 hour lunch). Day off in lieu during the week. 8:30am – 6pm weekdays and 8:30am – 5pm on Saturdays. Sunday working required during March and September

    Why join Wessex Garages?
    We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.Pension Scheme – We contribute to your future with company-backed pension support.Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.Event Perks – As proud sponsors of Bristol Bears Rugby we offer a limited number of free tickets to each game for our colleagues.Please note:Driving licence checks will be carried out during the recruitment process.We are unable to provide visa sponsorship for this position.Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.To see all our latest vacancies, please visit www.wessexgarages.com/recruitment Read Less
    Apply Now

  • Customer Quality Manager  

    Wessex Garages Holdings Ltd
    - Cardiff
    Apply Now
    At Wessex Garages, we’ve been putting customers first and delivering e... Read More
    At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme. We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do. About the roleAt Wessex Garages, we’re dedicated to exceeding our customers’ expectations and delivering exceptional service at every opportunity. We’re looking for a friendly, organised, and customer-focused Customer Quality Manager to join our team at our Nissan dealership on Hadfield Road, Cardiff. In this pivotal role, you’ll be the welcoming face for our service customers, ensuring their journey with us from arrival to departure is seamless. Main ResponsibilitiesProvide a warm, professional welcome to every service customer, setting the tone for an exceptional experience.Prepare for daily service appointments, managing vehicle flow and on-site parking efficiently.Capture vehicle condition photographs where required.Liaise with Valeting and Workshop Control teams to ensure vehicles are presented to the highest standard.Communicate clearly and effectively with customers and colleagues to ensure total satisfaction.Adhere to all dealership policies, processes, and compliance standards.Manage the handover and return of courtesy vehicles promptly and courteously.Oversee the Nissan Aftersales Customer Satisfaction reporting system, ensuring data accuracy and timeliness.Monitor and maintain dealership scores on the Aftersales Customer Satisfaction Portal, exceeding manufacturer benchmarks.Key Skills & ExperiencePrevious experience in a customer service, automotive, or hospitality environment preferred.Strong communication and interpersonal skills, with the ability to build rapport quickly and professionally.Excellent organisational and multitasking abilities, with keen attention to detail.Confident using digital systems and customer satisfaction reporting tools.A proactive approach with a genuine passion for delivering outstanding customer care.Ability to remain calm and solution-focused in a busy, fast-paced environment.A full UK driving licence is essential.Why join Wessex Garages?We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.Pension Scheme – We contribute to your future with company-backed pension support.Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.Event Perks – As proud sponsors of Bristol Bears Rugby we offer a limited number of free tickets to each game for our colleagues.Please note:Driving licence checks will be carried out during the recruitment process.We are unable to provide visa sponsorship for this position.Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.To see all our latest vacancies, please visit www.wessexgarages.com/recruitmentReference VAN0537 Read Less
    Apply Now

  • Trainee Service Advisor  

    Wessex Garages Holdings Ltd
    - Bristol
    Apply Now
    At Wessex Garages, we’ve been putting customers first and delivering e... Read More
    At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme. We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do. About the roleAre you looking to start a rewarding career in the motor industry? As a Trainee Service Advisor, you’ll learn how to deliver outstanding service to our customers while gaining hands-on experience in a fast-paced dealership environment. You’ll work alongside our experienced Service team, developing the skills needed to become a confident, professional Service Advisor. If you’re friendly, organised, and eager to learn, this could be the perfect opportunity to start your career journey with Wessex. What you’ll be doingAs a Trainee, you’ll receive training and support to learn how to: Support our customers: Greet and assist customers with their service and repair enquiries, ensuring they always receive a warm welcome.Coordinate repairs: Work closely with the workshop team to understand how vehicles are booked in, serviced, and repaired.Learn the systems: Get hands-on experience with our booking, invoicing, and customer management systems.Understand vehicle repairs: Learn how to explain technical information to customers in a clear and friendly way.Keep accurate records: Help maintain customer and vehicle information, including service histories.Develop product knowledge: Discover our range of aftersales products and services so you can confidently make recommendations in the future.Stay organised: Support the team in keeping the service diary and customer database up to date.
    What we’re looking forCustomer-focused approach: You genuinely enjoy helping people and resolving any issues quickly and efficiently.Willingness to learn: You’re motivated to build your skills and grow into the role.Good communicator: You can talk clearly and confidently with customers and colleagues.Tech-savvy: Comfortable using computers and learning new systems.Team player: You’re supportive, reliable, and ready to help out wherever needed.Attention to detail: You take pride in getting things right.Full UK driving licence: Required for this role.
    Key informationWorking pattern: Monday - Friday 8:00am to 6pm, 1 hour lunch (unpaid) plus every other Saturday 8:00am to 12:30pm
    Why join Wessex Garages?We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:
    Holiday allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.Pension scheme – We contribute to your future with company-backed pension support.Exclusive employee schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.Wellbeing support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.Health benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.Event perks – As proud sponsors of Bristol Bears Rugby, we offer a limited number of free tickets to each game for our colleagues.
    Please note:Driving licence checks will be carried out during the recruitment process.We are unable to provide visa sponsorship for this position.Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.
    To see all our latest vacancies, please visit www.wessexgarages.com/recruitment Read Less
    Apply Now

  • Car Sales Advisor  

    Wessex Garages Holdings Ltd
    - Cardiff
    Apply Now
    At Wessex Garages, we’ve been putting customers first and delivering e... Read More
    At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme. We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do. About the roleWessex Garages are currently looking to recruit Car Sales Advisors for our Nissan dealership in Hadfield Road, Cardiff. You will not only be responsible for selling vehicles, but will be selling and promoting Finance, Insurance products and Paint Protection. In this role, you will support our customers through every step of their buying journey—from their first interaction with us to the moment they drive away in their new car. With our comprehensive training and development programme, you’ll gain the skills to engage with customers, identify their needs, and sell vehicles and related products in line with industry standards. Person specificationOur customers are at the heart of everything we do, so we’re looking for someone with a passion for delivering excellent customer service. While previous sales experience is not essential, we are seeking a positive, motivated person who is ready to achieve and grow in a results-driven environment. You will be organised, able to process detailed information, and committed to continually developing your product knowledge. With a strong work ethic and an inspiring attitude, you will take ownership of your work and contribute to the success of your team. You’ll also inspire your colleagues to reach their full potential, helping to drive sales in our Kia and Nissan dealership. Key informationWorking Pattern: 40 hours a week across Mon – Sat (with a 1 hour lunch). Day off in lieu during the week and 1 late shift per week. Sunday working required during March and SeptemberWhy join Wessex Garages?
    We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.Pension Scheme – We contribute to your future with company-backed pension support.Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.Event Perks – As proud sponsors of Bristol Bears Rugby and Cardiff Devils Ice Hockey, we offer a limited number of free tickets to each game for our team members.Please note:Driving licence checks will be carried out during the recruitment process.We are unable to provide visa sponsorship for this position.Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.To see all our latest vacancies, please visit www.wessexgarages.com/recruitmentReference VAN0538
    Read Less
    Apply Now

  • Car Sales Advisor  

    Wessex Garages Holdings Ltd
    - Bristol
    Apply Now
    At Wessex Garages, we’ve been putting customers first and delivering e... Read More
    At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme. We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do. About the roleWessex Garages are currently looking to recruit Car Sales Advisors for our Kia dealership in Feeder Road, Bristol. You will not only be responsible for selling vehicles, but will be selling and promoting Finance, Insurance products and Paint Protection. In this role, you will support our customers through every step of their buying journey—from their first interaction with us to the moment they drive away in their new car. With our comprehensive training and development programme, you’ll gain the skills to engage with customers, identify their needs, and sell vehicles and related products in line with industry standards. Person specificationOur customers are at the heart of everything we do, so we’re looking for someone with a passion for delivering excellent customer service. While previous sales experience is not essential, we are seeking a positive, motivated person who is ready to achieve and grow in a results-driven environment. You will be organised, able to process detailed information, and committed to continually developing your product knowledge. With a strong work ethic and an inspiring attitude, you will take ownership of your work and contribute to the success of your team. You’ll also inspire your colleagues to reach their full potential, helping to drive sales in our Kia and Nissan dealership. Key informationWorking Pattern: 40 hours a week across Mon – Sat (with a 1 hour lunch). Day off in lieu during the week and 1 late shift per week. Sunday working required during March and SeptemberWhy join Wessex Garages?
    We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.Pension Scheme – We contribute to your future with company-backed pension support.Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.Event Perks – As proud sponsors of Bristol Bears Rugby and Cardiff Devils Ice Hockey, we offer a limited number of free tickets to each game for our team members.Please note:Driving licence checks will be carried out during the recruitment process.We are unable to provide visa sponsorship for this position.Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.To see all our latest vacancies, please visit www.wessexgarages.com/recruitmentReference VAN0527
    Read Less
    Apply Now

  • General Manager  

    Wessex Garages Holdings Ltd
    - Bristol
    Apply Now
    Wessex Garages is a highly successful and stable business renowned for... Read More
    Wessex Garages is a highly successful and stable business renowned for its customer focussed approach and outstanding brand performance. We are currently looking for a dynamic and visionary General Manager to lead our flagship Nissan site in Cribbs Causeway, Bristol. This pivotal role involves overseeing the day-to-day operations, taking full responsibility for financial performance, and providing effective leadership. Reporting directly to the Operations Director, this position offers exceptional career growth opportunities for the right candidate. Key Responsibilities As the General Manager, you will assume overall accountability for the financial and people performance of a range of departments within our dealerships including Sales, Aftersales and Parts. With the support of the Operations Director and corporate functions, your key responsibilities will include: Leadership and Team Management: Lead, coach, and motivate a team of automotive retail professionals, ensuring all departments are adequately staffed. Foster a high-performance culture that recognises and rewards exceptional achievements while effectively addressing underperformance. Financial Planning and Performance: Establish annual financial and growth objectives for each department, devising strategies to meet profit and product targets. Prepare accurate dealership reporting and forecasting in adherence to group reporting frameworks. Oversee dealership marketing strategies aligned with manufacturer guidelines to support business objectives. Drive outstanding levels of customer satisfaction in Sales, Aftersales and Parts, coaching the leadership team to achieve the same. Compliance and Regulation: Ensure all dealership activities comply with Wessex Garages, manufacturer, and regulatory requirements. Possess knowledge of manufacturer metrics, such as dealer balanced scorecard, to drive operational excellence. Required Experience:To excel in this role, it is crucial to have prior experience as a General Manager alongside motor trade experience. In addition to the relevant experience, the ideal candidate will demonstrate the following attributes: Strong leadership skills, with the ability to inspire, coach, and motivate a diverse team. Professionalism and composure, along with exceptional stakeholder management skills for internal and external relationships. Strong analytical and problem-solving abilities, utilising available data to identify potential challenges across all departments. Forward-thinking mindset and excellent communication skills. If you meet the above criteria and have the passion, skills, and talent to help us grow our business, we would love to receive your application. Why Join Wessex Garages?
    We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.Pension Scheme – We contribute to your future with company-backed pension support.Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.Event Perks – As proud sponsors of Bristol Bears Rugby and Cardiff Devils Ice Hockey, we offer a limited number of free tickets to each game for our colleagues.Please note:Driving licence checks will be carried out during the recruitment process.We are unable to provide visa sponsorship for this position.Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process. Read Less
    Apply Now

  • Vehicle Technician  

    Wessex Garages Holdings Ltd
    Apply Now
    Join Our Expanding Team at Wessex Garages – Vehicle Technicians Wanted... Read More
    Join Our Expanding Team at Wessex Garages – Vehicle Technicians Wanted!Wessex Garages – Penarth is expanding with a brand new site, and we’re looking for skilled and enthusiastic Vehicle Technicians of all experience levels to join our team! Whether you’re a Vehicle Technician or a Master Technician, we have fantastic opportunities for you to develop your career in a dynamic and supportive environment. Roles Available:Vehicle Technician – Carry out routine servicing, maintenance, and repairs with a first-time fix approach. MOT testing roles also available for those with DVSA certification.Master Vehicle Technician – Diagnose and repair complex vehicle issues to the highest technical standards. Must hold a recognised Master Technician qualification.What We’re Looking For:A Level 3 qualification in Light Vehicle Maintenance (or equivalent)A full UK manual driving licence (no more than 6 points)A strong technical background, with experience in a main dealer workshop preferredA commitment to delivering excellent customer service and high-quality workAt Wessex Garages, we believe in growth, training, and teamwork. If you’re passionate about vehicles and looking for a company that values your skills, apply today and drive your career forward with us! Key Information:Competitive pay between £27,000 - £40,000 OTE dependent on experience with opportunities for overtime and bonusesComprehensive manufacturer training provided and new, clean workshopWhy Join Wessex Garages?
    We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.Pension Scheme – We contribute to your future with company-backed pension support.Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.Event Perks – As proud sponsors of Bristol Bears Rugby and Cardiff Devils Ice Hockey, we offer a limited number of free tickets to each game for our colleagues.Please note:Driving licence checks will be carried out during the recruitment process.We are unable to provide visa sponsorship for this position.Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.To see all our latest vacancies, please visit www.wessexgarages.com/recruitment Read Less
    Apply Now
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