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  • Clinical Applications Consultant - Autoimmune - New England  

    - Bedford
    Overview Position Summary:Responsible for ensuring total customer sati... Read More
    Overview Position Summary:Responsible for ensuring total customer satisfaction within the Werfen installed base. Preform installations, validations/verification and training on Werfen analyzers. Provide on-going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.  Responsibilities Key AccountabilitiesEssential Functions:Performs IL instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM). Coordinates the instrument go-live process with internal and customer stakeholdersWithin their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenanceResponsible for customer clinical & technical support and education. Instructs customer on proper operation and clinical utilization of IL productsAchieves and maintains a high level of competency in technical knowledge of IL products and services. Strives to achieve similar competency regarding competitive systemsAchieves/maintains a comprehensive knowledge of regulatory requirementsResponsible for knowledge and competency regarding Data Management Systems (including pre¬sales, and post-sales support activity)Identifies opportunities to further penetrate current IL installed base and grow revenue within assigned accounts. May assist Sales Consultant with lead generation through pre and post-sales supportPerforms product demonstrations.Participates in seminars, workshops and convention exhibit activities as requested by ManagementDevelops/ maintains an account list and calls on each according to required frequenciesMaintains aspects of IL Customer Databases and Property Accountability DocumentsManages and controls personal travel and expense budgetPrepares forecasts and other monthly reports as required by managementResponsible for complying with all regulatory (including ISO) mandated policies, procedures and workSecondary Functions:To be determined, as needed, by managementBudget Managed (if applicable)Personal T&E BudgetInternal Networking/Key relationshipsTo be determined based on department needs, to include interactions such as:North America Commercial OperationsCustomer ServiceTechnical Support GroupSkills & Capabilities:The ideal candidate for this position will exhibit the following skills and capabilitiesEfficiently works under pressure to meet deadlines.Proven technical proficiency and knowledgeStrong planning and organizational skillsProject management skills/experience desirableAbility to communicate effectively at varying levels of the organization. Demonstrated proficiency in written and verbal communicationDemonstrated problem solving skillsCollaboration, capable of executing in a team environment.Ability to present complex technical concepts for varying levels of customer staff, including physicians Qualifications Minimum Knowledge & Experience required for the position:Education:Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor’s degree preferredExperience:Minimum of 2-3 years’ work experience in a lab or clinical settingAdditional Skills/Knowledge:Strong computer skills (Word, Excel and PowerPoint)Language: Fluency in English RequiredInternational Mobility:Required: NoTravel Requirements:Approximately 80% of timeIf you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.The annual base salary range for this role is currently $, to $,. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.This role is eligible for medical, dental, and vision insurance, k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus. If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • Business Intelligence Analyst  

    - Bedford
    Overview Job SummaryProvides analytics and business intelligence insig... Read More
    Overview Job SummaryProvides analytics and business intelligence insights to enable the North America Commercial Operations leadership team to make informed strategic decisions that drive revenue. The role will act as a consultant to Senior Leadership of Commercial Operations with a focus on reporting, analytics and fostering strong relationships with business partners (eg. Sales, finance, IT). He/she will be looked upon to gather data and perform ad-hoc analyses for the business, develop insights that drive actions and draw upon experience to identify new areas for growth or improvement. Responsibilities Key Accountabilities:Seeks to understand stakeholder needs and develops reporting, dashboards and analysis that enable business decisions to drive revenue and profitability. Uses visualization tools such as MS Power BI to curate and display data from multiple sources. Identifies trends, risks, and opportunities for the business that could impact Commercial Operations objectives, strategy and tactics. Presents insights to Commercial Operations management team to further their understanding of operating results through timely and accurate analyses.Articulates and concisely explains the strategic implications of complex data to key stakeholders.Responsible for continuous improvement related to quality and reliability of data and responsiveness to requests from business.Collaborates regularly with various internal teams, including Finance and IT.Maintains solid working knowledge of the IL business in order to continuously improve analytics.Works on cross-functional projects as required.Performs other duties and responsibilities as assigned.Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Networking/Key RelationshipsNorth America Commercial OperationsClient ServicesFinanceIT Qualifications Minimum Knowledge & Experience required for the position:Education: Bachelor’s degree in Business Administration, Finance, Business Analytics or related field required. Master’s degree preferred.Experience: Three to five years of work experience in Sales Operations, Finance or Business Analysis function required. Experience in Medical Device/ IVD industry preferred. Additional Skills/Knowledge:Advanced skills with MS Excel requiredStrong computer skills, including Microsoft Office, databases, web-based applicationsExperience with data visualization tools such as MS Power BI or Tableau requiredExperience with CRM and ERP systems required. SAP experience preferred.Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement. Skills & Capabilities:Customer-first mindset.Excellent aptitude for working with large amounts of data and an eye for detail.Highly focused, accurate and thorough in work.Ability to present data to end users in a digestible manner.Proven experience as a collaborative team playerCritical-thinking and problem-solving skills. Ability to decipher and interpret complex business challenges.Excellent verbal and written communications skillsAbility to work independently to organize and prioritize tasksAble to thrive in a fast-paced, deadline-driven environmentTravel Requirements:Up to 25% of the time. If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • Senior Clinical Program Manager  

    - Bedford
    Overview Job SummaryHands-on contributor providing technical and team... Read More
    Overview Job SummaryHands-on contributor providing technical and team leadership to a multi-functional clinical development project and/or several small multi-functional clinical projects simultaneously. Drive the integration of activities between functions and across programs, and the successful attainment of program goals. May provide reporting to department and business leadership. Responsibilities Key AccountabilitiesProvide technical and team leadership to one or more large clinical project team(s) or clinical program team(s). This may include directly lead Ing one of the projects. Leadership entails planning, scheduling, assignment of work, and technical support within the program area.Responsible for clinical project or program planning and scheduling, clarifying and defining scope of work, utilizing deliverable milestone methods and critical path scheduling, conducting resource planning and allocation, and developing task and project estimates. Generates an Integrated project plan that meets business objectives and are in compliance with the design control process and good clinical/study practices, and aligned with clinical research industry best practices while maximizing resource efficiency. Responsible for conducting regular clinical project or program team status meetings and reviews. Ensures deliverables are completed and documented. Identifies the need for and implements changes to the clinical program and project plans that are within approved program and project boundaries. Plan and conduct major clinical program and supporting project and milestone reviews. Responsible for ensuring clinical program and project risks--both technical risks and management risks--are identified, and appropriate risk mitigation plans are included within the clinical program plan and associated development project plan. Regularly assess and report the status of overall clinical program risk remaining on a program. Identify risk trends and patterns across the clinical program and develop risk mitigation strategies for systemic risks. Responsible for coordination of clinical program and project resources to identify the root cause(s) of clinical program and project issues, and together with the development project manager, co-develop and co-manage a plan to fix, test, and implement an appropriate solution through completion.Creates and maintains file to current phase ensuring accuracy. Ensure compliance with Design Control practices and Good Clinical Practice Trial Master File standards.Responsible for program communication for both within the clinical project team(s) and between the clinical and development project team(s) and executive management. Uses input from regulatory affairs, medical office, and commercial functions to influence and execute program plan.Responsible for ensuring adequate oversight and control of vendors providing services that directly support clinical projects, such as EDC, IRB, CRO, or single-function services. Support Clinical Project Managers In coordinating with study sites and internal service suppliers (i.e., Blobanking, Field Service Engineers, etc.) to ensure project deliverables are completed correctly and on time or that services are provided in accordance with the project plan.Able to resolve program and project team conflict through the application of good listening skills and negotiating skills. Able to remove oneself from the problem. Fosters creative, professional climate that will maximize the contributions of the technical staff.Demonstrated functional management expertise and skills in developing, mentoring and coaching others. Works with functional management participating In skills/gap assessments and conducting coaching for project core team members. Provides indirect supervision to Program Managers and Project Managers assigned to the program.Lead activities focused on improving the efficiency and effectiveness of the product development processes and procedures.Networking/ Key relationships Participates in discussions with commercial functions (operations, regulatory, distribution, customer support, marketing, sales, service, affiliates, etc.) through established communication channels to support clinical project execution. Effectively interfaces with cross functional groups through the organization to support company goals and objectives. Qualifications Minimum Knowledge & Experience required for the position: Medical Technologist degree or BS in STEM is preferred.Minimum of 8 years' experience in clinical project or research managementMinimum of 4 years' managing direct reportsGraduate-level coursework or 30-hour Certificates in project management, auditing, and/or research ethics requiredAdditional course work in accounting, business economics, strategy development, resource management and/or project management is desiredExperience In design and development of medical instrumentation is desiredStrong knowledge of Good Clinical Practice (GCP) / Good Study Practice (GSP) as described by US Food and Drug Adminisration (FDA), World Health Organization (WHO), International Conference on Harmonization (ICH), and International Standards Organization (ISO)Strong knowledge of Quality System Regulation (QSR 21 CFR ), FDA Device Regulations (21 CFR ), Canadian Medical Device Regulation (CMDR), EU Medical Device Directive (EU MDD 93/42 EEC), and ISO , , and standardsManagement has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement. Skills & Capabilities: LeadershipFunctional/technical skills Analytical Skills Developing direct reportsProblem solving, conflict management, listening, managing and measuring workStrong project management skill set and familiarity with project management tools and techniquesTeam player, self-motivated, perseveranceStrong oral and written skills Travel Requirements: Up to 15% of the time (domestic and international); flexibility is required to coordinate and manage clinical site activities and collaborate with global project team members.The annual base salary range for this role is currently $, range to $, range. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.This role is eligible for medical, dental, and vision insurance, k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus. If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • Senior IT Solutions Architect  

    - Bedford
    Overview Position SummaryThe Senior IT Solutions Architect is responsi... Read More
    Overview Position SummaryThe Senior IT Solutions Architect is responsible for identifying and understanding customer requirements to successfully integrate IL's IT Solutions. This includes, but is not limited to, connectivity, interfacing, cybersecurity and workflow starting with pre-sale to go-live by providing technical leadership, expertise and guidance related to the workflow design, and implementation of these solutions to enable business objectives. Generates design to address customer needs; work with appropriate stakeholders to ensure Implementation team understands requirements and delivers successful solutions. Responsibilities Key Accountabilities Essential Functions: Provides pre-sale consulting, design, implementation and go-live support to current and potential customers Performs detailed analysis of customer clinical and IT environment to understand workflow and functionality to determine configuration needs Collaborates with Sales & Applications Consultants to design customer solutionsPlans, creates, designs and presents IT solutions workflows, network architecture diagrams, drawings, and visual communication(s) to customers and internal stakeholders for review and approvalServes as voice of the customer liaison with internal stakeholdersProvides escalated on-site support as requested by IT Solutions ManagerProvides Project Management support during solution implementationResponsible for ensuring all security clearances and documents are completed and provided to customers within defined timeframeUnderstands gaps, proposes mitigation plans, and escalates as required to ensure complete customer satisfactionEnsures designs are in compliance with all regulatory policies, procedures and recordsIdentifies opportunities to streamline and create more effective tools and processes and drives change.Provides technical leadership, consulting and direction to the Solutions Architect team. Maintains technical competency with market changes; researches and recommends training courses webinars, podcasts etc.Secondary Functions: Other duties and responsibilities as assigned by IT Solutions Manager Internal Networking/Key relationshipsTo be determined based on department needs, to include interactions such as:Commercial Operations Organization I Implementation and Project TeamMarketing IT SolutionsClient Services Qualifications Skills & Capabilities: The ideal candidate for this position will exhibit the following skills and capabilities:Strong interpersonal and communication skills, both verbal and writtenAbility to author documents, diagrams, and presentationsAbility to communicate across all levels of an organization (C-level to support level staff). Comfortable communicating with and influencing customers, internal teams, and senior leadershipAbility to work in a regulated environmentAbility to work under own initiative /self-motivatedDemonstrated ability to solve complex technical challengesAdaptability; ability to manage workload and competing priorities Highly Collaborative; ability to work cross-functionally, with multi-disciplined teams Minimum Knowledge & Experience required for the position· Education: Bachelor's degree in Information Technology, Computer Science or Engineering required or equivalent experience in lieu of a degree will be considered. Experience: Minimum of seven years' experience in customer facing/support role within medical device or healthcare field Experience implementing complex IT Solutions requiredExpert knowledge of clinical/healthcare IT environmentsProject Management experience desirable. Additional Skills/Knowledge: Expert knowledge of cybersecurity, keeps current within industry trends and mitigation, preferredExperience with industry relevant interface technologies and protocols such as: Interface Engines, IT Security, Connectivity, Databases, ADT /POCT DevicesLanguage: Fluency in English requiredTravel Requirements: Up to 50% of timeThe annual base salary range for this role is currently $, range to $, range. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.This role is eligible for medical, dental, and vision insurance, k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus. If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • Regulatory Affairs Specialist II  

    - Bedford
    Overview Position Summary:Responsible for domestic and/or internationa... Read More
    Overview Position Summary:Responsible for domestic and/or international registration and renewal activities for Werfen-labeled products. Related duties include participation on design and risk management teams, initiation of regulatory plans for both new products and significant product modifications, documentation of regulatory impact from device modifications, assistance in creating and maintaining Technical Files, labeling/advertising review and other regulatory work required to maintain domestic and international compliance. Responsibilities Key AccountabilitiesEssential Functions:Responsible to participate on design and risk management teams in the Hemostasis group as the Regulatory representative and provide guidance on domestic and international requirements, including: Author and sign Regulatory Plans on regulatory requirements for worldwide submissions for new products and significant post-market modifications as part of design input.Author and sign Regulatory Determinations on worldwide registration impact for significant product modifications as a design output. Prepare new product registration packages and technical files (e.g. CE Mark, ks, Canadian licenses). Provide support materials for Milan Regulatory for other country registrations. Assist with product renewal packages to maintain country registrations. Provide technical review of data or reports that will be incorporated into regulatory submissions to assure scientific rigor, accuracy, and clarity of presentation. Identify and screen historical data or reports that could be incorporated into future regulatory submissions to assure compliance with current scientific and regulatory standards. Responsible for maintenance of Regulatory Database in SAP.Responsible to review marketing and sign promotional materials for signature by management (as appropriate).Responsible to review and sign labeling and Change Orders (as appropriate). Educate and train Werfen personnel on domestic and international country registration and labeling requirements to ensure that during product development, their requirements are understood and incorporated.Other assignments related to RA/QA to support Werfen requirements and prioritiesBudget Managed (if applicable):N/AInternal Networking/Key Relationships:To be determined based on department needsSkills & Capabilities:Requires superior communication skills (verbal and written)Proficiency with standard software (Word, Excel, PowerPoint, Adobe Acrobat etc.)Hands on experience working in a regulated environemnt following QMS systems.Previous experience and familiary with In vitro Diagnostics, software in medical device strongly preferred. Experience with SAP is a plus. Qualifications Minimum Knowledge & Experience Required for the Position:Requires a Bachelor degree, preferably in life sciences or engineering familiarity with ISO and preferred.Two years minimum experience in the Medical Device Industry or other highly regulated environment.International Mobility: Required: NoTravel Requirements: Must be available to travel domestically and internationally as needed. Read Less
  • Process/LabVIEW Engineer Co-OP Spring 2026  

    - Bedford
    Overview Summary:The purpose of the cooperative experience is to provi... Read More
    Overview Summary:The purpose of the cooperative experience is to provide a semester long hands-on experience. Werfen hires students with leadership potential and proven academic success. Ideal candidates will combine technical and business knowledge with analytical strength and creative problem-solving abilities.  Responsibilities Key AccountabilitiesTo perform entry level work of a routine nature requiring application of standard techniques, procedures and criteria in carrying out a sequence of related tasks.Support Documentation efforts for Process ProtocolsSupport Programming efforts using LabVIEW and TeststandResponsible for process and production support of a product or product line. Provides support for continuous improvement team efforts focused on process improvement and optimization. Provides design, procedures and implementation of assembly methods, test methods, equipment operation, including specification and optimization.Competency in conducting desk research and competitive intelligence, distilling down vast amounts of data into concise summaries focused on the key strategic & financial implications to ILEssential Functions:Performs experiments, analyzes and interprets numerical data from experiments.The ability to program using LabVIEW, Teststand and Python is desiredSummarizes findings by computer readouts, statistical summaries, graphs and other methods.Requires confidence in using Microsoft Word and Excel tools.Requires Enthusiasm, motivation, initiative and ability to work within an interactive and energetic workplace.Review process procedures, change orders, equipment specifications, validation plans, and reports. Qualifications Minimum Knowledge & Experience Required for the Position:Currently pursuing B.S. in Engineering, Finance, Business, Marketing with a minimum of 2 college semesters complete.Ability to multitask. If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • Principal Quality Engineer  

    - Bedford
    Overview Position Summary:The position is responsible to ensure that a... Read More
    Overview Position Summary:The position is responsible to ensure that activities throughout the product lifecycle are in compliance with procedures, standards and regulations applicable to our products. This position provides project/program level leadership, independently develops, applies and implements methods, tools and practices to achieve product quality goals and requirements in the areas of design, development, production, distribution, maintenance and service. Provides mentoring and consultation to QE staff on relevant issues.This is a technically focused role requiring advanced skills in analyzing information, reviewing technical reports, promoting process improvement, requirements development, risk management, product development and production controls. The position expected to lead by example in alignment with the company values to achieve objectives. Responsibilities Key AccountabilitiesEssential Functions:Participates in the generation and review of quality documents throughout the product lifecycleAdvises and directs teams regarding compliance to procedures, standards and regulations Ensures product quality meets requirements and documentation is complete prior to approval Participates on core teams supporting new product development or design changes Defends relevant quality topics in audits and corrective actions to improve and maintain compliance of the QMSInterprets regulations and procedures to ensure documents are sound and defensible to auditors and regulatory bodies.On projects of significant scope, leads successful implementation of Design Control and Product Realization requirements for design, production and distribution of Werfen productsOn new product development and or product performance investigations, provides guidance on most appropriate tools and techniques availableProvides input on product requirements, acceptance criteria, traceability, process monitoring, product evaluation, failure investigation and complaint analysis.Ensures application of sound statistical methods and quality tools in the evaluation and documentation of results related to design control, purchased part qualifications, V&V, risk analysis, production transfer, production, distribution and marketing of Werfen products.Provides guidance on compliance of software to procedures and standards including cyber security and privacy requirementsWorks with manufacturing, R&D, Service, Sales & Marketing, and others outside the company (as needed) to recommend or prepare corrective/preventive actions (CAPA) Reviews and approves change orders for product performance, process changes, labeling and marketing communications as required. May manage and supervise the work of othersLeads cross-functional projects on technical and quality issuesMentors and consults with other QE’s and functions regarding application of quality tools and principlesOther duties as assignedSecondary Functions:Identifies compliance gaps and takes appropriate corrective actions as neededSupports internal and external auditsLeads quality system improvement projects as required.Budget managed (if applicable):N/AInternal Networking/Key Relationships:To be determined based on deartment needs, to include interactions such as:Works closely with other functions to generate compliant documents by interpreting and explaining quality procedures, applicable standards, regulations and best practices.Able to effectively communicate quality requirements to a broad population of constituents.Ability to negotiate and influence others in establishing direction toward improved quality and enhanced compliance.Skills & Capabilities:The ideal candidate for this position will exhibit the following skills and capabilities:Deep knowledge of domestic and international quality/regulatory standards related to our products.In depth knowledge of quality management techniques (Lean, Six Sigma) and statistical techniques required to measure and confirm significant changes.Detailed working knowledge of Werfen products, technology and manufacturing processes including impact on customers and patient requirements.Demonstrates judgement commensurate with experience regarding application of regulatory requirements to data review, reports, design changes, risk management, etc. to ensure compliance and achieving business objectives. Demonstrated understanding of risk based approach to processes and decisions.Competencies:Attention to Detail: Ability to pay close attention to detail is requiredAccuracy: Work is accurate and complete Performance Standards: Demonstrated ability to meet department goalsCommunication: Excellent written, verbal and presentation skillsDiscretion: Acts with integrity in all situations and can maintain appropriate confidentialityMulti-Tasking: Ability to manage multiple priorities, and support changing business needsCollaboration: Ability to work within a multi-function team to bring best solutions to the team or customerIndependence: self-motivated-works under minimal supervisionProfessionalism: Must demonstrate professionalism during all interactions within company, customer and third partiesTakes Initiative: Serves as a role model for “Quality First” by continuously improving on what matters most to customersProblem Solving: Promptly and effectively handles issues and problemsDecision making: Makes decisions based on data and risk determination Qualifications Minimum Knowledge & Experience Required for the Position:Education: Bachelor's degree or equivalent in engineering or scienceExperience: A minimum of 12 years of experience in medical devices, pharmaceuticals, diagnostic industry, or clinical laboratory or 9 years of experience with an advanced degree.Additional Skills/Knowledge:Duties necessitate broad and thorough knowledge of engineering and science theory and principles, including R&D, quality control, manufacturing and design engineeringUnderstanding of the application of technical principles and engineering problem solving to resolve complex issues.ASQ Quality Engineering Certification - DesirableLEAN/Six Sigma Certification - DesirableLanguage: EnglishInternational Mobility:Required: NoTravel requirements:Approximately 10% of time  If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • Project Manager, Project Management Office, NoA  

    - Bedford
    Overview Job SummaryThe Project Manager of the Project Management Offi... Read More
    Overview Job SummaryThe Project Manager of the Project Management Office (PMO) will be responsible for leading, scaling, and optimizing programs within North America Commercial Operations. This role will define and drive projects using program management strategies, ensuring alignment with organizational priorities and industry best practices in a highly regulated environment. As a key member of the organization, the Project Manager will contribute to the execution, and continuous improvement of project management standards while serving as a cross-functional business partner in business initiatives. This role will drive cross-functional collaboration, ensure project alignment with organizational objectives, and drive a culture of accountability, innovation, and operational excellence. The Project Manager will play a hands-on role, overseeing projects, optimizing resource allocation, and proactively mitigating risks to maximize business impact. Responsibilities Key AccountabilitiesProject Execution OversightManage & execute projects to ensure initiatives are delivered on time, within scope, and on budget, to align with business goals & stakeholder satisfaction.Manage high-impact cross-functional projects, collaborating with key stakeholders to ensure successful delivery and support organizational goals. Track and report on project performance using dashboards and metrics to ensure transparency, accountability, and alignment with project goals.Identify and manage project risks, implementing mitigation plans, proactively identifying and resolving project roadblocks that may impact timelines, scope, or stakeholder expectations.Cross-Functional Collaboration & Executive EngagementCommunicate project status, risks, and key insights to stakeholders at various levels to ensure alignment and informed decision-making.Continuous Improvement & InnovationRecommend and apply project management tools & technologies to improve team efficiency, tracking, and visibility throughout the project lifecycle.Support continuous improvement of project management practices by identifying opportunities to enhance agility, scalability, and delivery effectiveness.Promote a culture of continuous improvement, accountability, and innovation within the project teams, ensuring effective delivery and adaptability to evolving business needs.Performs other duties and responsibilities as assigned.Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Networking/Key relationshipsCommercial OperationsFinance | Client ServicesOperations | LogisticsMedical AffairsComplianceInformation TechnologyHealth Care Professionals (Customers) Project Managers & IT Departments Qualifications Minimum Knowledge & Experience for the position:EducationBachelor’s degree in business required, project management, STEM or a related field, Master’s Degree strongly preferred.Project Management Professional (PMP) certification required.Agile certifications (e.g., SAFe, PgMP, or CSM) strongly preferred.ExperienceMinimum 4 years of Program Management experience.Demonstrated ability to influence cross-functional teams and drive strategic decision-making.Strong understanding of regulatory environments and biotech industry or hospital integrated networks is preferred.Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.Skills & Capabilities:Demonstrates strong leadership and stakeholder management skills, effectively collaborating with aligned cross-functional teams and customers to ensure project alignment and success.Proficient in project and portfolio management tools such as Microsoft Project, Jira, Smartsheet, Asana, ServiceNow, supporting efficient planning, tracking, and collaboration.Demonstrates financial awareness by managing project budgets, evaluating cost impacts, and supporting value-driven decision-making. Understands change management principles and supports team adoption of new processes and tools to improve project outcomes.Brings analytical approach to project delivery, interprets data to generate actionable insights, and supports informed decision-making.Communicates clearly and effectively, simplifying complex project information for diverse audiences to ensure understanding and alignment.Demonstrates exceptional emotional intelligence, resilience, and problem-solving abilities in fast-paced, dynamic environments. Effectively manages complex projects involving uncertainty, interdependencies, and evolving stakeholder needs by applying adaptive planning, agile execution, and strong collaboration to mitigate risks and deliver results.Travel requirements:Approximately 25% of overnight travel is required. If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • QA Manager I  

    - Bedford
    Overview Job SummaryResponsible for overseetlng the day-to day activit... Read More
    Overview Job SummaryResponsible for overseetlng the day-to day activities of the complaint team, works to assure timely case/complalnt review and assignment. Responsible for managing the escalation process of potentially reportable complaints with attention to country specific reporting tlmeliness The QA Manager works with cross func­ tional teams to support complaint escalations, investigations and field actions. Responsibilities Manages the complaint team to ensure accuracy and timely risk review and thorough complaint investigations are completed.Responsible for product family specific sytems and documentation which contribute to an effective complaint system compliant with FDA, ISO and Worldwide standards.Ensures tlmely and thorough review of all com­ plaints and inquiries, prioritizing potentially reportable events.Escalate any potentially reportable complaint or inquiry, communicates with the crossfunctional team and management, drives the post market Risk Analysis Worksheet (RAW) process through completion.Communicates updates on escalations, priorities, and complaint status to leadership and in various meetings.Chairing meetings and providing guidance and direction to the RAW team.Trains and develops subordinates, as appropriate, to achieve duties and responsibilitiesCoordinates and monthly complaint trend review meetings with appropriate departments and ensures that escalations, investigations and CAPA Actions are taken to remedlate negative trends or for specific customer complaint issues, determination and resolution of root causes for complaints.Provide complaint inputs to the post market surveillance reporting processResponsible for maintaining Complaint KPI data and reportjng as necessaryResponsible for gathering complaint and RAW data for Post Market Surveil­ lance and updating the RA reports including assessing newly identlfed risks.Follows regulatory requirements for complalnt management.Establish and maintain a system to review literature and social media for complaints.Manages tasks supporting complaint investigations, Including returned parts and external as­ signments.Supports investigation activities and provides guidance for resolving product malfunctionsPerforms other related duties as assigned.Networking/Key relationships Medical AffairsR&DRegulatory AffairsIT /CybersecurityGlobal AffiliatesOperationsOther technology centers Qualifications Minimum Knowledge & Experience for the position: Bachelor's degree in relevant field (i.e. Life Science, Biochemistry, Engineering or similar10 years (with a Bachelor's) or 8 years (with a Master's) relevant experience.5 years of supervisory or people management experience. Skills & Capabilities:Strong knowledge of FDA, Medical Device and IVD regulations and quality systems related to complaints, and statistical techniques and the ability to train others re­lated to these requirements.Demonstrated ability to organize complex work assignments and oversee analyts to complete tasks and project on timeMust possess strong investigational skills to determine root cause, identify and implement effective corrective actionsStrong interpersonal communication skillsStrong customer focus and continuous improvement mentality.Excellent written and oral communication skillsAbility to drive Risk Management, escalation and complaint closure processes.Critical thinking skills, including the ability to analyze and trend data and communi­cate concerns as needed. Travel requirements: N/A If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less
  • Senior Program Manager- R&D - Medical Device  

    - Bedford
    Overview Werfen Werfen, founded in , is a worldwide developer, manufac... Read More
    Overview Werfen Werfen, founded in , is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity diagnostics, as well as Original Equipment Manufacturing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.Our North American Commercial Operations, as well as our Headquarters and Technology Center for Hemostasis and Acute Care Diagnostics, are based in Bedford, MA. Our Headquarters and Technology Center for Autoimmunity Diagnostics is based in San Diego, CA. Additionally, our Technology Center for Hemostasis and Blood Gas Reagents is in Orangeburg, NY, and our Technology Center for Whole Blood Hemostasis is in San Diego, CA.Job Summary:Plan and manage a large multi-functional product development project and/or several small multifunctional product development projects simultaneously. The projects may include large multi-functional projects or a combination of hardware, software, and sustaining projects. The position requires strong, enthusiastic leadership skills in a highly technical medical instrument product development environment. Provide direct supervision to program managers and project managers who are responsible for the projects or major subprojects within the program. Participate in business strategic planning representing current projects and implementing the business strategy. The position requires regular interaction with all functions and levels of the organization from R&D scientists and engineers, marketing/sales, quality/regulatory, and operations, through executive management. Directs the program team and project team(s) in a manner to achieve the business results expected. Forecast program results when requested. Seeks guidance on unusual and complex problems whose solution exceeds the approved project or program boundaries. Authority of position is that required to carry out assigned duties, except where expressly reserved by the senior management personnel or Werfen Corporate/Division Policy. Responsibilities Key AccountabilitiesEssential Functions:Program Leadership: Provide technical and team leadership to one or more large project team(s) or program team(s). This may include directly leading one of the projects. Leadership entails planning, scheduling, assignment of work, and technical support within the program area. Drive the successful attainment of program goals.Project Planning and Scheduling: Responsible for project or program planning and scheduling, clarifying and defining the scope of work, utilizing deliverable milestone methods and critical path scheduling, conducting resource planning and allocation, and developing task and project estimates. Generates integrated project plans that meet business objectives and are in compliance with the design control process, while maximizing resource efficiency.Project Execution and Control: Responsible for conducting regular project or program team status meetings and reviews. Ensures deliverables are completed and documented. Identifies the need for and implements changes to the program and project plans that are within approved program and project boundaries. Plan and conduct major program and supporting project and milestone reviews.Agile Project Management: Participates in the decision-making process regarding when to employ the Agile methodology. Ensure adequate resources are applied to Agile projects.Problem Solving Leadership: Responsible for coordination of program and project resources to identify the root cause(s) of program and project issues, and develop and manage a plan to fix, test, and implement an appropriate solution through completion.Risk Management Leadership: Responsible for ensuring program and project risks, both technical risks and management risks, are identified and appropriate risk mitigation plans are included within the program and project plan. Regularly assess and report the status of overall program risk remaining on a program. Identify risk trends and patterns across the program and develop risk mitigation strategies for systemic risks.Design Control: Creates and maintains file to current phase ensuring accuracy. Ensure compliance with Design Control practices.Communication: Responsible for program communication for both within the project team(s) and between the team(s) and executive management.Vendor Management: Responsible for ensuring adequate oversight and control of vendors providing development, test or technical services that support the project. Cross Department Collaboration: Responsible to establish communication channels with commercial functions, support team and infrastructure to ensure successful on market change(s) and/or new product introduction. Uses input from commercial functions to influence and execute program plan.Conflict Resolution: Able to resolve program and project team conflict through the application of good listening skills and negotiating skills. Able to remove oneself from the problem. Fosters a creative, professional climate that will maximize the contributions of the technical staff.Resource Allocation: Ensures that adequate equipment and material resources are available to advance the program and project(s) and achieve goals and objectives. Works with other program and project managers to ensure the best use of shared resources.Supervision and Employee Performance: Demonstrated functional management expertise and skills in developing, mentoring and coaching others. Works with functional management participating in skills/gap assessments and conducting coaching for project core team members. Provides direct supervision to Program Managers and Project Managers assigned to the program.Strategy Development: Lead activities focused on improving the efficiency and effectiveness of the product development processes and procedures.Budget Managed:Prepares and maintains budgets for the portfolio of programs and projects. Annual budget between $5 million and $10 millionNetworking/Key Relationships:Works with functional management to conduct performance appraisals and coaching for project core team members. Provide regular supervision for assigned Project/Program Manager(s).To be determined based on department and project needs, to include interactions such as:Coordination of review of documentation with Quality and Regulatory disciplinesCommunication of product changes with Manufacturing / Operations disciplinesCommunication of plans and status of projects with Marketing disciplineCommunication of plans and status with other programs and projects within R&D Qualifications Minimum Knowledge & Experience Required for the Position:BS in STEM or management discipline of MS/MBAAdditional course work in accounting, business economics, strategy development, resource management and project management is desiredAt least 10 years of experience, preferably in product development with at least 5 years of successful technical leadership, project coordination, or project management are required Experience in the development and release of at least one successful product launch of a medical instrumentation product is desirableCertification in program management is preferredFull and comprehensive knowledge of the complete product lifecycle, including all aspects of product development from conception to manufacturing introductionSkills & Capabilities:LeadershipFunctional/technical skillsAnalytical SkillsDeveloping direct reportsProblem-solvingng, conflict management, listening, managing and measuring workStrong project management skill set and familiarity with project management tools and techniquesTeam player, self-motivated, perseveranceStrong oral and written skillsWord, Excel, PowerPoint, Design ControlTravel Requirements:Less than 15% of the time. If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen Read Less

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