Position: Senior Vintage Product Specialist
Type: Management / Supervision role, Full-time (4-Day Working Week)
Remuneration: £32,000 - £36,000Location: Leeds, LS9 About WeBuyVintageWeBuyVintage is the UK’s largest face-to-face buyer of jewellery, antiques and other collectibles. We run more roadshows/valuation days than any other UK company - over 250 events every month, as well as operating a nationwide home visit service. Our business continues to expand its in-person only operation which brings trusted experts face-to-face with the public all around the UK.In under three years, we’ve grown from a pub-table idea into a profitable £50m+ turnover business, and we’re on a mission to make WeBuyVintage the number 1 way to safely sell your valuables in the UK.The RoleAs the Senior Vintage Product Specialist, you will be the engine that drives and manages the output our Leeds selling hub. As well as listing product yourself, you will supervise a team of product listers and order fulfilment staff, ensuring that a steady stream of items is accurately and efficiently photographed, listed on eBay, and safely dispatched to our customers. You will balance quality control with high-volume output, ensuring our eBay account health remains excellent while hitting daily production targets and optimising the output of the team.This is a hands-on role where product knowledge and marketplace experience is required alongside some experience managing production teams. Key ResponsibilitiesTeam Leadership & Output ManagementSupervise, train, and motivate a team of product experts, listers and fulfilment staff.Set daily and weekly output targets for the team and ensure they are consistently met or exceeded.Manage staff queries, workflow and daily task delegation to ensure the hub runs at peak efficiency.eBay Listing & Inventory ControlOversee and be involved in the end-to-end listing process: from sorting and grading items to photography, descriptions, optimisation of our listing tool, and achieving high feedback scores.Conduct regular quality control checks on live listings to maintain WeBuyVintage’s high brand standards.Work with our in-house Logistics team to keep the inventory system organised, ensuring physical stock matches digital records.Dispatch & FulfilmentOversee the daily pick, pack, and dispatch process, ensuring all orders are shipped within our stated handling times.Monitor packing quality to ensure items arrive safely and presentably to the customer.Liaise with couriers and postal services to manage collections and resolve any shipping issues.Account Health & ReportingMonitor eBay seller metrics to ensure Top Rated Seller status is maintained (managing defect rates, late shipment rates, etc.).Report weekly on key performance indicators (KPIs) such as items listed, items sold, and dispatch times to senior management.About YouMarketplace Experience: You have proven experience managing a high-volume eBay store (experience with third-party listing tools is a plus).Leadership Experience: You have previous experience supervising or managing a team in a fast-paced retail, warehouse, or e-commerce environment.Vintage Enthusiast: You have a good working knowledge of the vintage items we buy (jewellery, cameras, coins, silver, collectibles, toys and much more).Highly Organised: You thrive in a busy environment and know how to build processes that improve efficiency.Problem Solver: You are quick on your feet and can handle the occasional lost parcel, customer query, or staff query with a cool head.Get stuck in: Your time will be split between listing product yourself and supervising your team.
What You’ll Get4-day working week supporting a great work-life balance (Monday to Thursday)See interesting and unique items every dayHands on management experienceCompetitive payPlease do not apply for this role if you do not have the specified experience and knowledge.
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