Company Detail

webook.com
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Do you want to love what you do at work? Make a real impact? Help shap... Read More
    Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?If yes, you're in the right place.webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.Role OverviewWe are seeking a proactive and client-focused Client Account Manager (Music/Theatre/Visitor Attractions) to manage and grow relationships with partners in live entertainment and cultural attractions. This role involves supporting clients with ticketing solutions, ensuring smooth operations, and driving business growth through effective account management. Key Responsibilities:Gain in-depth knowledge of the webook.com platform and product portfolio to provide business analysis and support to clients.Build and maintain event and ticket inventory within the webook.com platform.Create training programmes and documentation for clients.Develop strong relationships with clients to support, learn and understand their specific needs, and provide excellent support and training services.Assist with business growth, monitor ticket sales across all channels, and identify opportunities to increase ticket sales and improve operational efficiency.Provide clients with support, ensure effective communication, and coordinate problem resolution working closely with IT, engineering, and other teams.Oversee the processes for season ticket renewals and match-day on-sales, ensuring accuracy of information across all sales channels and being present for on-sales as required.RequirementsBachelor’s degree in Business, Marketing, Arts Management, or related field.3+ years of experience in account management within live entertainment, theatre, or cultural attractions.Excellent communication, presentation, and interpersonal skills.Strong problem-solving ability and client service orientation.Experience working with ticketing systems and CRM tools.Ability to manage multiple projects and deadlines effectively. Read Less
  • Business Development Manager  

    - London
    Do you want to love what you do at work? Make a real impact? Help shap... Read More
    Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?If yes, you're in the right place.webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.Role OverviewWe are seeking a highly motivated and results-driven Business Development Manager to drive growth, build strong client relationships, and position our platform as a leading solution within the ticketing industry. The ideal candidate will have a proven track record in sales, business development, and client management, with a passion for sports, music, theatre, and visitor attractions.Key Responsibilities:Originate and generate new business opportunities with prospective clients while developing existing relationships across sports, music, theatre, and visitor attraction sectors.Design, implement, and execute effective sales strategies and marketing plans to achieve revenue and growth targets.Prepare, compile, and present regular reports on sales performance, pipeline activity, and marketing initiatives.Represent and promote the company, platform, and solutions to clients and stakeholders, collaborating closely with marketing and operations teams to ensure seamless delivery.Develop and maintain a deep understanding of the ticketing industry, including emerging trends, customer needs, and competitor landscape, to identify opportunities for growth.Share market insights and customer feedback with internal teams to influence the product roadmap and enhance the company’s value proposition.RequirementsBachelor’s degree in Business, Marketing, or related field (MBA preferred).5+ years of experience in business development, sales, or partnerships within the ticketing, events, or entertainment industries.Strong knowledge of ticketing platforms, distribution models, and customer preferences.Excellent communication, negotiation, and presentation skills.Proven ability to build long-term client relationships and close high-value deals.Strategic thinker with the ability to translate market insights into actionable business opportunities.Self-motivated, results-oriented, and comfortable working in a fast-paced environment. Read Less
  • Customer Service Agent  

    - London
    Do you want to love what you do at work? Make a real impact? Help shap... Read More
    Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?If yes, you're in the right place.webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.Role OverviewProvide ticket buyers with outstanding support and assistance across multiple channels while ensuring smooth resolution of inquiries.Key Responsibilities:Provide the best possible experience for ticket buyers requiring assistance.Deliver outstanding customer care primarily via live chat and e-mail.Assist with requests for refunds, exchanges, and claims to minimise chargebacks.Requirements1–3 years of experience in customer service, preferably in ticketing or live events.Excellent communication and problem-solving skills.Ability to manage multiple requests efficiently and professionally.Experience with live chat and CRM systems is a plus. Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany