BILLING MANAGER - SOFTWARELEAMINGTON SPA - HYBRID (2 DAYS IN OFFICE) - PERMANENT - JOIN A COMPLEX, EVOLVING SOFTWARE BUSINESS£50,000 - £56,500 + BONUSAre you a Billing Manager looking for a role where you can genuinely improve processes, lead a team, and help shape how a billing function operates? Do you thrive in environments where there's complexity, challenge, and the opportunity to make a visible impact?We're hiring for a Billing Manager to join a well-established software business that has grown significantly through acquisition and now operates across multiple divisions with a broad and varied customer base.This is not a "steady-state" billing role where invoices simply go out automatically each month. The business operates with complex commercial arrangements, multiple contract structures, and evolving systems and processes. As a result, they need someone who can take ownership, lead from the front, and help bring structure and consistency to the billing function.The role will suit someone who enjoys solving problems, improving processes, managing people properly, and operating in an environment where they can genuinely influence change.WISH LISTExperience managing a billing, revenue, or finance operations team within a complex environmentStrong understanding of contracts, billing cycles, and customer invoicing processesSomeone proactive, organised, and confident dealing with stakeholders and challenging situationsTHE ROLELead and manage a team of billing specialistsEnsure accurate and timely billing across recurring and non-recurring revenue streamsReview customer contracts and billing schedules to ensure invoices are raised correctlyWork closely with credit control and wider finance teams to support working capital performanceImprove visibility around billing performance, KPIs, and reportingHelp identify billing gaps, missed revenue opportunities, and process weaknessesSupport the business through ongoing systems and process improvementsWork with systems including NetSuite, Salesforce, and internal billing platformsSupport future billing transformation projects and systems migration initiativesBuild relationships across the wider business to improve information flow and billing accuracyDeal with customer billing queries and escalations professionally and efficientlyDrive accountability and performance within the teamYOUR PROFILEStrong billing, revenue, or finance operations backgroundEffective communicator - written & verbalGood working knowledge of MS ExcelExperience working with complex billing processes and customer contractsStrong people management skills with the confidence to drive accountability and improvementsSALARY & BENEFITS£50,000 - £56,500 + bonusHybrid working - typically 2 days per week in the officeOffice based near Leamington Spa with parking availableOpportunity to join a growing software business in a newly evolving finance structureExposure to systems transformation and process improvement projectsCollaborative and supportive finance leadership team
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