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Warwickshire Police
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  • Join Warwickshire Police as a PCSO – Mid 2026 Intake Be the Difference... Read More
    Join Warwickshire Police as a PCSO – Mid 2026 Intake Be the Difference. Be a PCSO. Are you ready to make a real impact in your community? As a Police Community Support Officer (PCSO), you’ll be the face of Warwickshire Police — building trust, offering reassurance, and helping to create safer, stronger neighbourhoods. This is your chance to step into a role that’s as rewarding as it is challenging. No two days are ever the same, and every interaction matters.   What’s in It for You? Salary : Over £31,000 (including allowances) — with annual pay rises (There will be a rise before you start!) Start Date : Mid 2026 Hours : Full-time roles available; part-time options considered (email ) Driving Licence : Full UK licence required   What Makes a Great PCSO? You won’t carry handcuffs or make arrests — instead, you’ll rely on empathy, communication, and resilience. You’ll be trained to handle difficult situations with compassion and confidence, becoming a trusted presence in the community. You’ll be working towards Level 1 of the Competency and Values Framework (CVF) , which includes: Resolute, compassionate and committed Inclusive, enabling and visionary leadership Intelligent, creative and informed policing   The Recruitment Journey Apply Now — don’t wait! Online Assessments : Complete a Values & Behaviours Assessment and a Situational Judgment Test at your convenience within 7 days. Interview : Meet current force representatives. Pre-employment Checks : Vetting, medical, and references. Note: You can only complete these assessments with one police force. If unsuccessful, you’ll need to wait 3 months before reapplying.   Diversity Matters We’re proud to serve a diverse community — and we want our team to reflect that. We especially welcome applications from: Women Ethnic minority groups LGBT individuals People with disabilities If you identify with any of these groups, our Positive Action Officer is here to support you with your application and interview prep. Reach out at   Ready to Apply? This is more than a job — it’s a calling. If you’re passionate about people, community, and making a difference, we want to hear from you. Apply today and help shape the future of policing in Warwickshire. For questions or part-time enquiries, contact Would you like help crafting a standout application or preparing for the assessments? I’d be happy to support you! Read Less
  • Vetting Client Support Assistant Permanent  Full time Location: Str... Read More
    Vetting Client Support Assistant Permanent  Full time Location: Stratford-upon-Avon  Salary: £24,222.00 - £25,626.00 Job Purpose:  First point of contact for new and existing client. Assists with ensuring vetting applications progress through the vetting process expeditiously. Actively contributes towards developing a culture of excellent client service and user satisfaction through the timely and effective resolution of client problems received by any means (including but not limited to: telephone, email, live chat or instant message).  Main Responsibilities:  Answer customer support messages promptly and professionally to enhance the customer service experience. Resolve client problems or signpost them to the appropriate person to address their needs. Check back with callers to ensure their concerns/issues were resolved to their satisfaction.  Learn the functions of CoreVet and responds efficiently and effectively to customer complaints, concerns or feedback where it is within your capacity to do so. Keep sensitive information and financial records private and confidential.  Work with management and contribute to maintaining and developing best practices for efficient communication with customers.  Apply knowledge of Vetting Unit policies to address issues such as poor service delivery. Address customer questions about new methods of working, services provided, etc. Meets regularly with Vetting Business Development and Account Manager and Vetting Team Supervisors to give feedback to help improve customer service culture, response time and tools to improve staff experience.  Contribute to retaining client support/loyalty and the achievement of SLA’s by increasing customer satisfaction. To undertake other duties commensurate with the role. Person Specification:  Knowledge: 5 A-C grade GCSE’s (or equivalent) including English language Level 2 NVQ Certificate in Customer Service (or be willing to study and pass within the probation period) Experience: Working as part of a team and providing excellent customer service Key Skills: Competent in the use of IT including a working knowledge of Microsoft Office products (Word, Excel and Outlook) and databases Good verbal and written communication skills Ability to deliver customer service within a team environment Proven ability to manage high process driven workloads in accordance with strict deadlines 

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  • Vetting Case Officer - Full Time  

    - Stratford-Upon-Avon
    Vetting Case Officer  Stratford-Upon-Avon Permanent  Full Time  £2... Read More
    Vetting Case Officer  Stratford-Upon-Avon Permanent  Full Time  £29,109.00 - £31,296.00 Job Purpose:  To undertake vetting according to the College of Policing Vetting Code of Practice and APP (Authorised Professional Practice) in order to safeguard Police assets for all forces in England & Wales. Undertake detailed research, conduct investigations and employ effective decision-making regarding vetting applicants’ suitability to both Warwickshire Police and the Police National Vetting Service.  Main Responsibilities:  Undertake effective risk assessments that require sound decision-making -as delegated by the Head of the Vetting Unit (in accordance with the College of Policing APP) – which will lead to the granting, refusing or withdrawing of RV/MV vetting or Non Police Personnel Vetting (NPPV).  Liaise with other Police Forces, Military organisations, HM Prison Service and other relevant agencies to gather the required information/intelligence to make an informed risk assessment and reach a proportionate decision. Ensure effective case management of vetting files, undertaking all tasks required to progress cases to conclusion to the level appropriate to the roles of the individuals, meeting performance standards dictated by the Service Level Agreement. Interrogate the Police National Computer, Police National Database, Police Professional Standards databases, Anti-Corruption Unit databases, the UK Security Vetting (UKSV) CMS database, Credit Reference Agency and open source/social media platforms and other related intelligence and information sources. Interview vetting applicants where it is believed information has been withheld or to clarify areas where facts are disputed and make a contemporaneous record of the interview.  Prepare Vetting Appeal Files for the consideration of the Vetting Appeals Panel and provide documented rationale relating to the decision-making process. Be available to present to the panel where necessary.  Provide information, advice and guidance to vetting applicants regarding completion of the process and in accordance with the APP, to support the force’s Positive Action initiative. Ensure that Vetting Reviews and Aftercare requirements are completed in accordance with APP. Provide advice, guidance and support to less experienced Vetting Case Officers and to other internal departments as required.  Ensure confidentiality of information in accordance with the Data Protection Act and other relevant legislation. Report data breaches as soon as you become aware of one occurring. Monitor and review workloads to provide a consistently high quality of service. Actively seek opportunities to innovate and ensure the service offered to clients is consistent with ISO:9001 obligation to improve the client experience.  To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.  Special conditions:  Mandatory Training requirements CoreVet – in house PNC – Course PND – Course Athena – Course Experian – in house  Person Specification:  Knowledge: 5 A-C grade GCSE’s (or equivalent) including English language Educated to A level or equivalent Familiar with and competent to use/explain the role of relevant policy / legislation (e.g. Data Protection Act, Rehabilitation of Offenders Act, College of Policing Vetting Code of Practice, College of Policing Vetting APP and National Decision Model). An understanding of relevant policy / legislation (e.g. Data Protection Act, Rehabilitation of Offenders Act, College of Policing Vetting Code of Practice & APP, College of Policing Code of Ethics and National Decision Model)  Experience:  Experience of researching, interpreting and collating complex information and presenting accurate, comprehensive documentation demonstrating thorough attention to detail. Able to assimilate and apply information, make decisions compliant with the College of Policing APP: acting on own judgement. Able to work to strict deadlines, managing a high and diverse workload. Experience of investigative interviewing  Key Skills:   Ability to analyse, assimilate and record complex information interpret and apply legislation / policy and make informed recommendations and decisions. Good communication skills (verbal, aural and written) leading to the ability to communicate with officers, staff and members of the public. Ability to record relevant information accurately using departmental IT systems. Ability to demonstrate and maintain the highest standards of integrity and confidentiality. Proven ability to manage high workloads in accordance with strict deadlines.  If you are interested in this role, below is some suggested reference material: Vetting Code of Practice - Vetting Code of Practice updated College of Policing Vetting APP Vetting College of Policing Police National Vetting Service Website -  Police National Vetting Service Warwickshire Police HMICFR - Vetting and counter-corruption pages Vetting and counter-corruption - His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (justiceinspectorates.gov.uk)    Read Less
  • Business Analyst - Full Time  

    - Leek Wootton
    Business Analyst  Full time Fixed term (up to 12 months, starting fr... Read More
    Business Analyst  Full time Fixed term (up to 12 months, starting from February 2026) Leek Wootton £48,894.00 - £54,879.00 Job purpose:  Working within Warwickshire Police’s change programme and a small team of Business Analysts to: Perform upfront analysis on a project to determine its feasibility and business benefit realisation. Collaborate with project and business stakeholders at all levels to understand their problems / underlying issues and capture, define and agree business requirements, business process workflows, system and data requirements. Help identify and articulate option for solutions that meet the business requirements. Apply typical Business Analyst thinking and outputs to produce process maps, use cases, functional and non-functional requirements and other supporting documentation to enable change decision making. Support Business Case development and work collaboratively with project and change management teams to ensure a project/task meets the stated business requirements and design.
    Main Responsibilities:  Understanding business needs as they relate to a potential change and establishing required business outcomes to attain the support of key stakeholders for business proposals and sign off for business cases. Gathering, identifying and documenting business requirements including through the facilitation of workshops and meetings. Act as the conduit between the Change Programme and the business to ensure that the deliverables meet the requirements, including undertaking gap analysis and other industry methodologies/standard tools, along with identifying opportunities where new and existing technologies can be used to improve business efficiency and service performance.  Business process modelling and improvement to support a proposed change and to maximise efficiency, effectiveness, cost savings and value for money.  Recommend business functions and processes for investigation and analysis based on business knowledge and understanding of business performance.  Assess / recommend the feasibility of new and innovative approaches and/or technologies to solving business problems and addressing areas of poor performance or complex operational demands.  Creating functional and non-functional specifications / requirements for new systems and processes. Facilitating communication between vendors or third parties and the force for a proposed change, identifying possible conflicts between the vendor/third party and user requirements in order to advise senior staff/officers. Liaise with project personnel to ensure that the final deliverables of a task or project meet the stated business requirements and have been delivered and measured against original design specifications.  Identifying and quantifying business benefits and benefit realisation at the earliest point in projects/programmes, to maximise the return on investment, and assess the risk, cost and benefits of any change proposals. Support user acceptance testing.  To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.  Person Specification:  Knowledge:  Business analysis recognised qualification (Level 5) such as BCS accreditation in Business Analysis, ISEB diploma in Business analysis or Business at Practitioner level or Business Analysis Body of Knowledge (BABoK). Understanding of lean methodologies and principles. Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data quality and collaborative usage. In depth knowledge of change management processes and transformation programme activities. Desirable: Analytical degree and knowledge of the police sector. Experience: Demonstrable experience of process mapping and process re-engineering. Experience of translating business requirements into detailed functional design either using UML (Use-Cases, Activity/State Diagrams, Process Mapping, Work Shops). Significant experience in requirements gathering and requirements elicitation and prioritisation with business stakeholders and the delivery team including functional, non-functional and technical requirements. Workshop facilitation for both business and technical teams. Demonstrable experience of a good organisational approach to work and prioritisation of activity. Experience of conceptualisation and solution definition in line with target operating model. Experience of designing testing of ICT systems/applications. Experience of working with user stories and agile processes would be useful, as would a degree in IT, although this is not essential.  Key Skills:  Consulting skills, with change management concepts and strategies. Strong analytical skills, ability to understand problem domain and express complexity in clear terms to technical and non-technical stakeholders. Translating technical issues and solutions to end users. Stakeholder engagement and change management. Excellent written and verbal communication skills. Excellent research and analysis skills with an innovative approach to problem solving and excellent decision-making capabilities. Innovative, with problem solving and critical reasoning skills. Actively seeks to find solutions to problems. Strong interpersonal, leadership, influencing and negotiation skills. Good presentation skills with the ability to work to deadlines and under pressure. Read Less

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