Homelessness Team Manager - South East London Location: South East LondonRate: £38.97 per hour UmbrellaContract: 3 Months OngoingHours: Monday to Friday, 9am - 5pmWorking Pattern: To Be Confirmed We are currently recruiting for an experienced Homelessness Team Manager to join a busy local authority homelessness service in South East London on an ongoing interim contract. This is an excellent opportunity for an experienced homelessness professional with strong operational leadership skills and in-depth knowledge of homelessness legislation, prevention and relief duties. The successful candidate will provide day-to-day leadership, quality assurance and operational oversight to a team of Caseworkers delivering statutory homelessness services, ensuring decisions and interventions are lawful, timely, person-centred and fully compliant with legislation and statutory guidance.Key ResponsibilitiesLead the day-to-day delivery of homelessness prevention and relief caseworkOversee triage, assessments, Personal Housing Plans (PHPs) and statutory decision-makingQuality assure assessments, suitability decisions and case notesProvide escalation support for complex, high-risk or sensitive casesHold a small caseload to support service demand and model best practiceCoach, supervise and develop officers through reflective practice and performance managementEnsure statutory timescales and service standards are consistently achievedWork collaboratively with ASC, CSC, Health, Probation, VAWG services and voluntary sector partnersSupport governance, audits, complaints and legal challenge responsesPromote trauma-informed, resident-focused and safeguarding-led practiceRequirementsExtensive experience within homelessness prevention and relief servicesPrevious management or senior supervisory experience within a local authority homelessness teamStrong knowledge of:Housing Act 1996 Part VIIHomelessness Reduction Act 2017Code of Guidance and relevant case lawExperience managing complex homelessness and safeguarding casesAbility to lead, motivate and develop frontline officersExcellent decision-making, communication and organisational skillsExperience working in partnership with statutory and voluntary agenciesPLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email
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