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Vospers
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  • Commercial Vehicle Technician | Exeter  

    - Exeter
    About Us Vospers is a family run business and leading South West motor... Read More
    About Us Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: Holiday accrual scheme & paid day off for your birthday Full range of motor discounts for service, sales & parts Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support Bike to work Scheme Professional development and recognition programme On-line discount site & life planning services Staff & Customer Referral schemes The Role The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction. Hours Monday to Friday, then Saturday on a 1 in 4 rota Key Responsibilities & Accountability
    To carry out servicing, maintenance and repairs to customers vehicles.To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.Take an active part in creating a positive team environment.To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.To maintain and develop skill levels in all aspects of repair, service and maintenance. Interpret repair instructions accurately to achieve first time repair in line with customer requirements. Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.Undertake a vehicle health check on all retail and warranty jobs, maxmise sales opportunities when extra work is required.Road test vehicles and diagnose problems as and when necessary.Ensure that all paperwork is completed accurately and promptly. Location Matford Way, Exeter Salary Dependent on Experience and Qualifications, to be discussed at interview Care - Accountability - Performance - Respect - Integrity
    We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Read Less
  • Parts Advisor  

    - Exeter
    About Us Vospers is a family run business and leading South West motor... Read More
    About Us Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: Holiday accrual scheme & paid day off for your birthday Full range of motor discounts for service, sales & parts Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support Bike to work Scheme Professional development and recognition programme On-line discount site & life planning services Staff & Customer Referral schemes The RoleThe main purpose of a Parts Advisor (Workshop Counter) is to effectively support the operations within the workshop. Whilst this is undertaken also maintain a level of service to the workshop including but not limited to stock levels and ordering processes. Key Responsibilities & AccountabilityDaily Tasks Process and assist VHC upsell by identifying correct parts and tagging them within the WIP using the DMS VHC System. Assist the smooth operation of the Workshop by ensuring pre-picks are more than 3 days ahead for booked work. Ensure parts are identified at the request of the technicians accurately and entered onto the WIP in a timely manner. Ensure order deadlines are met for Workshop Jobs also ensuring parts are ordered with the correct status for the timeframes required. Consistently identify low stock items which will have a negative impact on Workshop performance if allowed to run out. Ensure these are at an adequate stock level. Operate your working area within the companies Health and Safety / cleanliness acceptable levels. Quickly identify when parts delays will affect the Workshop performance and notify key people. Locate stock delivered in an accurate manner including special orders into their locations. Actions returns to Hub for ICT and return of Manufacturer parts. Weekly Tasks Review your working processes to ensure performance is assisting workshop activities. Ensure Warehouse aisles are clear and stock is adequately located. Execute parts chases on backordered parts and obtain accurate and up to date ETAs. Then notify key people. Discuss with the service department needs for forthcoming weeks. Review the special order shelves and provide a comprehensive list of vehicles that need booking due to parts awaiting fitment. Collating and processing warranty returns and organizing disposal of over-age displaced parts. Monthly Tasks Review long term issues with service and escalate appropriately. Review stock levels for newly identified lines and discuss with line manager. Review monthly performance with line manager. Location Matford Way, Exeter Salary Dependent on Experience and Qualifications, to be discussed at interview Hours Monday to Friday, with Saturday Care - Accountability - Performance - Respect - Integrity We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany