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Volkswagen Financial Services
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  • Finance & Leasing Reporting Analyst - Milton Keynes About The RoleSALA... Read More
    Finance & Leasing Reporting Analyst - Milton Keynes About The Role
    SALARY:  from £41,567 pa dependent on experience
    LOCATION: One Delaware Drive, Milton Keynes
    HYBRID WORKING: Our current hybrid working policy requires a minimum of 20% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
    HOURS / CONTRACT TYPE : 35 hours per week, full time permanent. 
    CLOSING DATE: 04/11/2025  We reserve the right to close the advert earlier If we receive a high volume of applications.
    We’re looking for a Finance & Leasing Reporting Analyst  to take responsibility for conducting analysis and providing insight to support decision making within finance, leasing, renewals and aftersales campaigns.
    When we use the word campaigns, we don't mean Marketing Campaigns, if you have experience with Finance Campaigns, or you are able to take data, digest it, build a story and use that data to help influence key stakeholders then we want to hear from you. 
    This analytical role will be instrumental in delivering the forecast of tactical costs and incremental returns from campaign proposals received. 
    What you’ll be doing: Avoid Jargon
    • Provide analysis and insight to support the CDM steer stakeholder decision making with campaigns (VWG
    brands, VWFS sales, VWFS aftersales and VWFS fleet).
    • Evaluate new campaign proposals by forecasting tactical costs and incremental returns whilst considering any risk of harm to customers. Support the IPM by making recommendations on how campaign proposals could be improved prior to sign off.
    • Where campaign errors have been identified post deployment, evaluate the cost to VWFS associated with customer or brand remediation.
    • Provide ad hoc campaign analysis and insight as required by the Commercial Steering Committee
    • Conduct market scanning to identify key automotive trends with a specific focus on campaign offers from captives, independent finance houses and banks.
    What you’ll bring:
    You’ll be an analytical thinker with strong problem solving skills. 
    You’ll have a passion for building strong working relationships with a wide range of stakeholders. 
    Essential experience & skills
    • Strong analytical and problem-solving skills. 
    • Relationship skills - ability to develop and sustain positive and co-operative working relationships with a broad range of stakeholders.
    • Knowledge of compliance and regulatory frameworks.
    • Communication skills – Strong oral and written communication skills required; must be able to confidently present and communicate effectively at all levels. 
    • Excellent team player, able to interact cross-functionally at different levels within the organisation.
    • Enthusiasm, drive, commitment and confidence to achieve goals of team and self with minimal supervision. 
    • Able to handle and prioritise multiple tasks.
    What’s in it for you?
    Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance)
    Pension:  Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
    Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance .
    OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
    Other benefits:  From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
    Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover),  access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you.
    We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
    About The Organisation
    Why join VWFS UK?
    You’ll have the opportunity to make a difference through bringing insight and clarification, telling a story to bring the data to life, ultimately helping us to achieve our mission.
    Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
    No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
    VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
     
    Read Less
  • Retail Operations Manager - Milton Keynes About The RoleSALARY:  From... Read More
    Retail Operations Manager - Milton Keynes About The Role
    SALARY:  From £34,080 pa dependent on experience
    LOCATION: Milton Keynes
    HYBRID WORKING: Our current hybrid working policy requires a minimum of 20% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
    HOURS / CONTRACT TYPE: Full Time Permanent
    CLOSING DATE: 12/11/2025  We reserve the right to close the advert earlier If we receive a high volume of applications.
    We’re looking for a Retail Operations Manager to lead the operations teams across New, Used, Renewals, Aftersales, Broker, Commit to Purchase (CtP), and Retail Contract Hire (RCH) channels within the Retail Sales Department.
    This high-impact role will be key to delivering efficient operational support and expert query resolution for Volkswagen Group Retailers, Brokers, Brand stakeholders, and VWFS UK Sales teams—driving service excellence and operational consistency.
    What you’ll be doing: Lead and develop a team of specialists and advisors to ensure efficient query resolution. Manage daily operations, workflow, and resource allocation across Retail channels. Act as escalation point for Retailer, Broker, Sales, and Brand queries. Oversee Salesforce case management and drive continuous improvement. Support cross-functional projects, reporting, and departmental representation. Maintain compliance documentation and manage annual updates. Collaborate to improve operational efficiency and redirect non-retail queries. Identify and support retailer development needs with RDCs. Deliver onboarding assets for new retailer staff to maintain service standards. Stay up to date with FCA, CCA, and Consumer Duty regulations to ensure good customer outcomes. What you’ll bring:
    You’ll be a confident and proactive leader with a strong background in operational management, stakeholder engagement, and team development.
    You’ll have a focus on delivering excellent customer outcomes, driving continuous improvement, and resolving complex queries efficiently. With the ability to analyse performance, manage change, and collaborate across functions
    Essential experience & skills Strong leadership and team development experience. Proven stakeholder and relationship management skills. Excellent communication and presentation abilities. Customer-focused with a track record of service delivery. Operational and workflow management expertise. Analytical mindset with problem-solving skills. Experience in process improvement and change delivery. Knowledge of financial services and automotive retail environments. Proficient in Salesforce, Tableau, MS Office, and other sales tools. Understanding of relevant systems (ConnectOnline, CMS, SAP FI). Familiarity with FCA, CCA, and Consumer Duty regulations. What’s in it for you?
    Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance)
    Pension:  Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
    Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance.
    OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
    Other benefits:  From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
    Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover),  access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you.
    We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
    About The Organisation
    Why join VWFS UK?
    Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
    No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
    VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
    This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.
    Read Less
  • Head of Treasury & Structured Finance - Milton Keynes About The RoleSA... Read More
    Head of Treasury & Structured Finance - Milton Keynes About The Role
    SALARY:  From £81,758 - £100,000 pa dependent on experience
    LOCATION: Milton Keynes
    HYBRID WORKING: Our current hybrid working policy requires a minimum of 20% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role and we would expect this to be more than the minimum for this role
    HOURS / CONTRACT TYPE: Full Time permanent
    CLOSING DATE: 21/11/2025  We reserve the right to close the advert earlier If we receive a high volume of applications.
     We’re looking for a Head of Treasury & Structured Finance   to own and lead the development and implementation of the Company’s funding, liquidity risk and interest rate risk management strategies to be aligned to the risk appetite of our organisation.
    You'll have a broad variety of commercial, management and technical influence across the organisation, along with extensive interaction externally with both existing and potential investors, banks, rating agencies, lawyers, auditors and regulators to identify new sources of funding and maintain existing relationships.
    You will have a key focus on researching, understanding and devising solutions for how new technologies in IT, Banking and Legal can be applied and integrated within our organisation and new product designs to ensure we have efficient funding so the Company’s asset base can be achieved.
    The role has distinct areas of responsibility, this is what you’ll be doing:
    Leadership You'll Develop and execute the strategic direction for the Treasury & Structured Finance function including: funding requirements, customer deposit structure, ABS deal launches, liquidity and interest rate risk management. Effectively lead the Treasury & Structured Finance teams providing coaching, direction and focus, resulting in a proactive high performing culture, provide appropriate levels of oversight. Be a key decision maker and advisor to the Director Treasury & Direct Banking on relevant projects / courses of action while understanding the impacts of the decisions being made across the business and, manage the functions operating and project budgets. Represent the business and work closely with external investors, regulators, auditors, lawyers, rating agencies to investigate new propositions and ensure best business outcomes. Provide input, technical oversight and act as a consultant, advisor and trouble shooter to the business for liquidity, cost of money, hedging and structured finance related issues that may arise Treasury & Risk Management You'll be accountable for ensuring sufficient funds are available to meet the operational, investment and refinancing requirements of the UK entities in the short-, medium- and long-term planning scenarios.  Lead discussions in the Markets, Capital and Liquidity Risk Committee (MCLRC) that informs the CFO of the overall funding landscape, while highlighting key risks and mitigating actions including the provision of relevant information, commercial and market commentary for the monthly meetings of the Enterprise Risk Committee and HQ escalations.  Establish workable contingency plans that can be activated during times of liquidity stress and ensure interest rate and liquidity stress scenarios are appropriate for the market with implications being understood and developed into management strategies and policies. Accountable for interest rate risk management by interpreting and working within the interest rate risk framework, actively reviewing and manging the Asset Liability Mismatch (ALM) and hedging / swap requirements for the Company to ensure compliance with defined limits and targets.  Work closely with Headquarters(HQ) to identify, analyse and advise on the impacts of new / diverse funding opportunities, focusing on liquidity availability, interest rate risk and hedging requirements and the P&L cost of money implications. Responsibility to understand the existing regulatory environment and its requirements under FCA & PRA supervision, ensuring the company always remains compliant. Additionally, to respond promptly to any changes in regulatory requirements and implement necessary measures to address them accordingly Be responsible for implementing the Treasury aspects of the Retail Savings Bank as new funding source into the overall refinancing structure. This involves assessing the timing, stability, and potential withdrawal behaviour of these deposits to ensure accurate forecasting and adequate liquidity coverage. Own the ILAAP process and related inputs to ensure Volkswagen Savings Bank and the VWFS UK Group consistently meet regulatory requirements. This includes defining and implementing the liquidity strategy, conducting regular liquidity stress tests across various scenarios, maintaining up-to-date contingency funding plans, and overseeing the documentation and internal validation of all processes. Responsibility to understand the existing regulatory environment and its requirements under FCA & PRA supervision, ensuring the company always remains compliant. Additionally, to respond promptly to any changes in regulatory requirements and implement necessary measures to address them accordingly Structured Finance Ensure that a secured and diverse asset refinancing strategy exists through leading the Company’s successful Structured Finance (ABS) programme. Initiate investigations into new ABS deals / asset classes and determining / agreeing the business requirements for the programmes as well identifying suitable suppliers. Understand and ensure new regulations (such as STS) are implemented in the most efficient manner to maintain VW’s position as market leader, in most cases this involves setting market precedent for the UK Auto ABS sector. Negotiate with multiple investors, rating agencies and auditors on complex financial issues and structures to drive the most efficient transactions.
     What you’ll bring:
    You’ll be a Chartered Treasurer (ACT) or Qualified accountant (ACA, or ACCA) with a good understanding of Treasury and Accounting with demonstrable leadership experience of Treasury Function operations.
    You’ll have a passion for driving performance through effective coaching and mentoring, developing talent and performance management and, achieving results through people. 
    Essential experience & skills You have experience of dealing with external parties including Investors, Rating Agencies, Regulators and Banks Experience of working within Financial Services or Banking and you have an understanding of the core aspects of our product portfolio and their financial impacts You can build strong relationships both internally and externally to gain commitment and support Role model standards with regards to behaviour, culture and performance to ensure they are embedded  Maintain a working knowledge of market and credit risks and take action to improve your own skills and development You'll need an in depth knowledge of MS Office packages and be experienced with SAP accounting system This is a multi-layered role so you will need to be able to anticipate and understand the interdependencies between the different elements to your role and also different functional areas What’s in it for you?
    Bonus: Discretionary 25% on-target bonus (based on personal and Group company performance)
    Pension:  Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
    Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card.
    OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
    Other benefits:  From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
    Following successful completion of probation, you will have access to private medical insurance for you and access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you.
    We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
    About The Organisation
    Why join VWFS UK?
    You’ll have the opportunity to make a difference through owning and leading the development and implementation of the Company's funding, liquidity risk and interest rate risk management strategies aligned to our organisations risk appetite. In doing this, you will be helping us to achieve our mission.
    Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
    No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
    VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
    The Head of Treasury & Structured Finance is a "Certified" role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA’s Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis. Read Less

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