Company Detail

VodafoneThree
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • VodafoneThree Lead internal Auditor  

    - Newbury
    Location: Newbury + *Hybrid working Salary: Excellent basic salary plu... Read More
    Location: Newbury + *Hybrid working

    Salary: Excellent basic salary plus bonus and Vodafone benefits
    Working Hours: Full time 37.5 hours per week - Mon - Fri

    *Hybrid

    We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

    What you'll do

    We'recreating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers' experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

    There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger thanwe'veknown before is taking shape.We'renot just building a company.We'regoing to build a culture, alegacyand a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.

    As aLeadInternalAuditor,you willbe responsible foroverseeing and delivering comprehensive, risk-based audits to support the organisation'sobjectiveswhile fostering strong relationships with senior leaders and driving continuous improvement in audit processes.

    Your core responsibilities asLeadInternal Auditorencompass leading and delivering thorough, risk-based audits that align with the organisation'sobjectives,processesand requirements. You will be expected toconductaudit activities,working independently butwith some guidance by more seniorteam members, andmaintaineffective relationships with senior leaders. Additionally, it will be your duty toidentifyand document audit issues, present insightful findings, and contribute to continuous improvement in audit processes, ensuring the highest standards of governance and operational efficiency are upheld throughout the business.Plan and execute risk-based financial, operational and compliance audit testing against detailed plan and audit program (whilst expected to workindependently,regular supervision by more senior team members will be provided). Developgoodrapport and solid business relationships with business unit and HQ personnel to ensure understanding and acceptance of internal audit requirements,approachand reporting methods. Identify, develop, and document audit issues and recommendations using independent judgment concerning areas being reviewed. Provide insightful results throughthe auditreporting process. Incorporate the use of data analytics within the audit approach to increase the extent of assurance, quality of insight, and efficiency of our audits. Recommend and implement ideas for improving the Internal Audit Department.
    Who you are Excellent communication, report writing, presentation,negotiationand conflict management skills to interact effectively with senior management. Ability to think analytically,creativelyand independently. Strongorganisationalskills. 'Digital' skills,i.e.fluent in working with audit software and the Microsoft Office365 suite (Excel, Word,PowerPoint, Teams, etc.) Willing to travel whenrequired. Bachelor orMastersinBusinessAdministration, finance or law or related qualifications(or working towards)relevant accounting (ACA, CIMA) or audit qualifications (IIA). Worried that you don't meet all the desired criteria exactly?

    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Hybrid Read Less
  • Retail Customer Advisor (Lincoln) - 20 hours  

    - Lincoln
    Company DescriptionThree Retail Customer AdvisorLocation: Unit 19 Wate... Read More
    Company Description

    Three Retail Customer Advisor

    Location: Unit 19 Waterside Shopping Centre, Lincoln, United Kingdom, LN2 1DH

    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance

    Working Hours: Part time 20 hours across 4 days per week, including weekends on a rotation basis

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • Location: Newbury + *HybridSalary: Excellent basic salary plus bonus a... Read More
    Location: Newbury + *Hybrid

    Salary: Excellent basic salary plus bonus and Vodafone benefits

    Working hours: Full time 37.5 hours per week - Mon to Fri

    *Hybrid

    We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

    What you'll do

    We're creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers' experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

    There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we've known before is taking shape. We're not just building a company. We're going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.

    This role involves leading the development and execution of the financial crime compliance strategy, ensuring adherence to regulations such as the Money Laundering Regulations and the Proceeds of Crime Act. The successful candidate will oversee financial crime risk assessments, control programs, and policy implementation, while also acting as Deputy MLRO when needed. Strong leadership in financial crime compliance, extensive regulatory knowledge, and experience in managing regulatory interactions are essential.

    The role requires strategic leadership, stakeholder influence, and the ability to drive continuous improvement in financial crime compliance. Key performance indicators include the timely submission of regulatory reports, the effectiveness of financial crime controls, and the completion rate of training programs. The candidate must demonstrate a commitment to professional development and possess the ability to analyze complex data to inform risk-based approaches.

    Financial Crime Compliance Leadership: Lead the development and execution of the financial crime compliance strategy across VodafoneThree. Ensure compliance with relevant regulations including the Money LaunderingRegulations, Proceeds of Crime Act, Bribery Act, and FCA Handbook (SYSC, CONC, ICOBS). Monitor and report on key financial crime risks, including fraud, sanctions, tax evasion, and ABC.Lead the entity-wide financial crime risk assessment programme: Oversee the execution of all financial crime risk assessments, including business-wide risk assessments (BWRA), customer risk rating models, and country risk assessments undertaken across the first and second line teams to ensure their relevance, accuracy and quality.Oversight of Financial Crime Control Programme: Lead the team to independently assess the design and operational effectiveness of first line controls across VodafoneThree related to AML, CTF, ABC, fraud, and sanctions. Ensure a culture that delivers controls which are risk-based, proportionate, and aligned with regulatory expectations. Lead across the VodafoneThree business on the effective implementation of the 3 lines of defence model in the context of the key financial crime compliance risks present across the entity.Strategic leadership of financial crime compliance policy programme: Lead the design, implementation, and continuous improvement of policies and standards across all financial crime disciplines (AML, CTF, ABC, fraud, sanctions), ensuring they are: (1) Consistent across brands and business units; (2) Aligned with shareholder expectations and regulatory obligations; (3) Accessible, practical, and embedded into operationsGovernance & Shareholder Reporting: Represent the second line in governance forums (e.g. Risk Committees, MLRO forums), providing independent oversight and challenge. Deliver regular reporting to senior leadership and shareholders on financial crime risk posture, control effectiveness, and emerging threats. This includes the authoring of the annual MLRO report and overseeing the team in the production of financial crime compliance MI to shareholder and stakeholders alike. Drive the continuous improvement of financial crime data and reporting to senior leadership, shareholders and other key stakeholders.Deputy MLRO Duties: Act as Deputy MLRO in the MLRO's absence. If the MLRO is absent for a sustained period, this role holder will be required to assume FCA SMF17 accountability and the role of Nominated Officer. Lead the team in the receipt, assessment, and escalation of internal suspicious activity reports (SARs). Oversee the preparation and submission of SARs to the National Crime Agency (NCA). Maintain and enhance AML/CTF policies, procedures, and controls. Support regulatory engagement and responses to FCA and law enforcement inquiries.Cross-Functional Stakeholder Alignment: Establish and maintain strong partnerships with functional leads and key stakeholders across the VodafoneThree entity. Ensure coordinated delivery of financial crime compliance screening, know-your-customer/business checks, retail-store based verification checks and other operational capabilities and embed a culture of shared accountability for compliance-by-design throughout key operational areas.Training & Culture: Design and deliver tailored VodafoneThree wide training programmes on AML, sanctions, fraud, ABC, and financial crime awareness. Ensure that the training content and materials are appropriately simplified and engaging, whilst focusing on the key-risks relevant to the VodafoneThree entity. Ensure training content aligns with regulatory expectations. Support continuous professional development (CPD) across relevant teams. Promote a culture of integrity and ethical conduct throughout the organisation.Strategic Team Leadership and Capability Development: Lead a high-performing Financial Crime Compliance team with the technical, stakeholder, and delivery capabilities required to meet balancing the delivery of VodafoneThree obligations with a risk-based approach. Foster a culture of accountability, innovation, and continuous improvement.
    Who you areStrategic financial crime regulatory leadership: Extensive experience as a functional leader for a large corporate, or in a senior leadership position for a smaller business in financial crime compliance within regulated financial services, ideally with exposure to telecoms. Strong working knowledge of UK AML/CTF regulations and FCA expectationsExperience managing and dealing with regulatory bodies and handling regulatory data and reporting: Experience in submitting SARs to the National Crime Agency; submitting financial crime compliance data to the FCA 9e.g. REPCRIM); submitting trade control data to the HMRC. Also experienced in leading on data quality and and managing regulatory interactions.Stakeholder influence and oversight: Proven ability to lead cross-functional compliance programmes and VodafoneThree-wide risk assessments, covering multiple brands. As such, requirement to be able to influence multiple operational and senior stakeholders, with differing interests, to achieve a common outcome.Policy leadership: Demonstrated experience in policy and standards development across financial crime disciplines for a large corporate or group, where multiple brands adhere to a single set of policies and standards. Experience of representing multiple interests and operations in policy-setting whilst maintaining regulatory complianceProfessional Certification, Accreditation and Continuous Development: Professional certification (e.g., ICA Diploma in Financial Crime, CAMS). Holds membership in a recognised professional body and demonstrates a commitment to continuous improvement through ongoing accreditation and professional development, ensuring up-to-date expertise in a rapidly evolving financial crime compliance.Constructive Challenge and Senior Influence: Confidently raises issues and challenges assumptions at senior levels, contributing to robust governance and informed decision-making. Ensures that financial crime compliance is embedded where required in strategic discussions and risk frameworks.Analytical Insight and Strategic Culture: Analyses complex, multi-environmental data to identify critical insights to inform the risk-based approach and to drive a culture of strategic proportionality. Communicates findings in a clear, relevant, and actionable manner to diverse audiences across the telecoms sector, supporting evidence-based decision-making and strategic alignment.Operating Model Leadership: Strong experience of leading a large organisation in the effective implementation of the three lines of defence operating model in the financial crime compliance context.Worried that you don't meet all the desired criteria exactly?
    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description or you require a more flexible working pattern, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Hybrid Read Less
  • VodafoneThree - Lead Product Manager- Mobility  

    - Newbury
    Location: Newbury or London + *HybridSalary: Excellent basic salary pl... Read More
    Location: Newbury or London + *Hybrid
    Salary: Excellent basic salary plus bonus and Vodafone benefits
    Working Hours: Full time 37.5 hours per week - Mon to Fri

    *Hybrid

    We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

    What you'll do

    The Devices Product Lead is responsible for defining and delivering the product development roadmap across the device's portfolio. This supports Vodafone Business UK's growth ambitions. Working in close partnership with the wider mobility portfolio, commercial, sales, and operational teams, the role is pivotal in launching new device-based products and propositions, optimising the performance of in-life products and driving commercial success.

    This role demands a deep understanding of mobility and customer needs, market dynamics, and the competitive landscape, combined with a relentless focus on execution-turning insight into action and product strategy into results. A key part of the role is to evangelise the Device's portfolio across the business, articulating the value to customers, and feeding insight back into the roadmap. Ultimately, the Lead Product Manager of the Devices Portfolio is accountable for delivering a market-leading portfolio that stands out in a crowded market and accelerates profitable growth.

    Who you are Significant experience as a product manager and product team leadershipExcellent knowledge across eSim, device procurement and Device as a Service productsExperience working with partners Microsoft, Apple, Samsung and Android
    Worried that you don't meet all the desired criteria exactly?

    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #vodafoneuk #VodafoneThree #LI-Hybrid Read Less
  • Retail Customer Advisor (Folkstone) - 16 hours  

    - Folkestone
    Company DescriptionThree Retail Customer Advisor Location: Folkestone... Read More
    Company Description

    Three Retail Customer Advisor
    Location: Folkestone
    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance
    Working Hours: 16 hours across 3-4 days per week, including weekends on a rotation basis

    Who We Are
    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree
    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • Retail Customer Advisor (Southampton) - 24 hours  

    - Southampton
    Company DescriptionThree Retail Customer Advisor Location: Southampton... Read More
    Company Description

    Three Retail Customer Advisor
    Location: Southampton
    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance
    Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis

    Who We Are
    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree
    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • VodafoneThree - IT Systems Administrator  

    Location: Farnborough or Newbury (on-site 4-5 days per week)Salary: Ex... Read More
    Location: Farnborough or Newbury (on-site 4-5 days per week)
    Salary: Excellent basic salary plus bonus and Vodafone benefits
    Working Hours: Full time 37.5 hours per week - Monday to Friday

    Security Clearance: This position requires the person to hold or to be eligible to undergo UK Developed Vetting (DV) clearance.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

    What you'll do

    To be part of a Secure IT team, responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure-Develop and maintain secure operating system buildsResponsible for the maintenance, configuration, and reliable operation of all IT related infrastructure Install and test new/updated IT applications Interface with IP Network and Security Engineers to produce system designs Provide 3rd line supportWho you areLinux (CentOS, Debian, RHEL) & Windows System Administration Working knowledge of virtualization (VMWare) Endpoint protection management Experience of following IT Security Policy Troubleshoot and resolve operating system and application issuesWorried that you don't meet all the desired criteria exactly?
    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to Know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/ ) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #vodafoneuk #VodafoneThree Read Less
  • VodafoneThree - IT Infrastructure & Security Lead  

    - Farnborough
    Location: Farnborough Salary: Excellent basic salary plus bonus and Vo... Read More
    Location: Farnborough
    Salary: Excellent basic salary plus bonus and Vodafone benefits
    Working Hours: Full time 37.5 hours per week - Monday to Friday

    Security Clearance: This position requires the ability to obtain a UK Developed Vetting (DV) clearance.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

    What you'll do

    In this role, you'll be at the heart of our Secure Operations team, driving strategy and innovation across everything from private cloud solutions to highly secure air-gapped networks. You'll make a real impact by ensuring our infrastructure is robust, scalable, and future-ready. You'll play a pivotal role in defining and delivering our IT infrastructure and security roadmap.

    Here's what your day-to-day will look like:Partner with ICT Architects to turn infrastructure designs into reality and guide projects through their lifecycle.Create clear, insightful documentation and reports that support our IT Infrastructure & Security function.Be the go-to technical expert for IT Systems Administrators and Analysts when challenges arise.Define and optimize our technology stack to strengthen security, disaster recovery, and BAU support across production and pre-production environments.Collaborate with teams like PMO, NOC, SOC, and network delivery to ensure seamless integration between operational and business support systems.Shape and manage the department's IT Disaster Recovery strategy alongside the IT Systems Lead.Present complex technical concepts in a way that everyone-from techies to non-techies-can understand.Who you areExperience designing and deploying secure on-prem technology solutions.Strong background in managing enterprise infrastructure environments.Proven ability in infrastructure sizing and capacity planning.Hands-on experience with infrastructure automation.Solid knowledge of virtualization technologies (VMware) and SAN environments (EMC).Deep understanding of core IT and security principles.A degree in Computer Science or IT-or equivalent industry experience.Proactive, self-motivated, and eager to stay ahead of emerging technologies.Eligible and willing to undergo DV clearance.Worried that you don't meet all the desired criteria exactly?
    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to Know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/ ) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • VodafoneThree - Commercial Manager - Retention  

    - London
    Location: London + HybridSalary: Excellent basic salary plus bonus and... Read More
    Location: London + Hybrid
    Salary: Excellent basic salary plus bonus and Vodafone benefits
    Working Hours: Full time 37.5 hours per week - Monday to Friday

    Hybrid

    We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. This role sits in a sub-brand, a small entrepreneurial company, part of the VodafoneThree family. Current roles are very broad, with significant opportunity for personal contribution and room to expand accountabilities.

    What you'll do

    The Retention Optimisation squad are responsible for designing and driving contact strategies and communications which engage our customer base, driving awareness of upgrade features and benefits and in turn deliver profitable outcomes via a customer upgrade.

    Collaborating with the Retention Commercial squad and pricing teams around offers, pricing and base profiles, this role defines the communication laydown and strategy that will deliver our upgrade commitments (both volume and value) and help reduce churn.Develop and deliver retention activities to improve upgrade rate, upgrade POST MAF (value) handset and digital mixLead, track and manage retention activities within retention optimisation squad, ensuring campaigns are delivered on time & quality assuredWork with the wider PAYM teams to identify areas of opportunity for revenue and margin uplift as well as opportunities to drive digital mix and/or churn objectivesWeekly/monthly/annual forecasting and tracking of key KPIs, managing risks and opportunities into the wider commercial teamDevelop accurate business cases and forecasts for new opportunities, working with finance as a key stakeholderWork closely with channels and trading leads to forensically understand performance and implement recommendationsWho you areExtensive commercial experience (mobile telecoms preferable but not essential)Campaign design and management, with good working knowledge of testing strategy approaches, campaign design and deliveryHighly numerate and commercially minded. Proven ability to create & interpret complex commercial and financial analysis - financial modelling (Spreadsheet) is essentialTrack record of driving commercial performance in large organisationsExtremely competent relationship building and effectively able to influence senior managementProven ability to lead cross-functional teams in a matrix environmentWorried that you don't meet all the desired criteria exactly?
    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to Know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/ ) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Hybrid Read Less
  • Retail Customer Advisor (Boston) - 30 hours  

    - Boston
    Job DescriptionAs a Retail Customer Advisor at Three UK, you will play... Read More
    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany