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VodafoneThree
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  • VodafoneThree - Lead Product Manager IoT  

    - Newbury
    Location: Newbury or London + (*Hybrid)Salary: Excellent basic salary... Read More
    Location: Newbury or London + (*Hybrid)
    Salary: Excellent basic salary plus bonus and Vodafone benefits
    Working Hours: Full time 37.5 hours per week - Monday to Friday

    *Hybrid - We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

    What you'll do

    The IoT Lead is responsible for defining and delivering the product development roadmap that supports Vodafone Business UK's growth ambitions. Working in close partnership with Group IoT, commercial, sales, and operational teams, optimising the performance of in-life products and driving commercial success.

    This role demands a deep understanding of customer needs, market dynamics, and the competitive landscape in IoT, combined with a relentless focus on execution-turning insight into action and product strategy into results. Ultimately, the IoT Lead is accountable for delivering a market-leading IoT connectivity products in partnership with Vodafone Group IoT (Hyper) that stands out in a crowded market and accelerates profitable growth.Develop and own the product strategy for IoT, ensuring alignment with Vodafone Business UK's strategic goals, customer needs, market trends, and the evolving technology landscape.Define and deliver the IoT product roadmap across managing associated capex and opex to ensure efficient and effective investment.Lead end-to-end product lifecycle management, from new feature development and continuous improvement to the launch and retirement of products features, including their operating models.Leadership of a virtual team of commercial and operational functions, making sure they are lined up to support the IoT strategy and inter-locked with Sales Own the financial performance of IoT, including revenue, margin, and customer adoption, and take proactive steps to optimise commercial outcomes.Evangelise IoT, equipping commercial and sales teams with the knowledge and tools to effectively position and sell Vodafone's offerings, and feeding insights back into the roadmap.Continuously monitor market dynamics and customer feedback, using insights to evolve IoT product and maintain a competitive edge.Who you are Customer-centricity: Understands customer requirements, purchasing criteria and buying behaviours; considers variations across different segments and industries for IoT. Strategy: Define product strategy aligned to external market and competitive context, customer requirements and current and future internal capabilities. Able to connect the dots beyond role and function to do what's right for employees and customers. Product Lifecycle management: Managing end-to-end product lifecycle from innovation to retirement and rationalisation. Driving investment and divestment cases.Owning and growing IoT Product P&L.Communication: Ability to operate at senior level within Vodafone to determine strategic plan and investments; interfacing with Global and Local LT, customers and partners, and coaching and mentoring cross-functional teams. Knowledge and ExperienceSignificant experience as a product manager and product team leadershipExcellent knowledge across IoT including connectivity management platforms, NB-IoT, LTE-M, and Terminals.
    Worried that you don't meet all the desired criteria exactly?

    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #vodafoneuk #VodafoneThree #LI-Hybrid Read Less
  • VodafoneThree - Customer Success Advisor- Inside Sales  

    - Stoke-on-Trent
    Location: Stoke + (*Hybrid)Working hours: Full time 37.5 hours per wee... Read More
    Location: Stoke + (*Hybrid)
    Working hours: Full time 37.5 hours per week - Mon to Fri
    Salary: Excellent basic salary plus bonus and Vodafone benefits

    *Hybrid

    We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

    What you'll do

    The Customer Success Advisor plays a crucial role in retaining and expanding VodafoneThree UK's market share. The role is centred on supporting account management of the VodafoneThree Business customer base alongside identifying new revenue opportunities within the base through leads. You will manage Inbound and Outbound customer calls to identify opportunities to build and retain customer business with VodafoneThree.

    In every interaction, you will be responsible for ensuring the needs of the customer and VodafoneThree are met and driving NPS improvement through end-to-end customer experience.

    Who you are

    The ideal candidate will be looking to take their first step in building the foundations of a strong professional sales career. You will have strong interpersonal and communication skills and an appetite for continuous learning and development.

    Other important requirements:A passion for technology and digitisationA positive attitude and willingness to embrace changeGood understanding of how your team collaborates and works with others in accomplishing your objectives Understanding that the quality and timeliness of the work you produce will reflect on the effectiveness of the teamA drive and hunger to achieve KPIsOrganised with the ability to prioritise tasks.Excellent written and verbal communication skills.
    Worried that you don't meet all the desired criteria exactly?

    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree #LI-Hybrid Read Less
  • Retail Customer Advisor (St Albans) - 12 hours  

    - St Albans
    Company DescriptionSalary: £12.60 per hour + an on-target bonus of 25%... Read More
    Company Description

    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance

    Hours: 12 hours across 2-3 days per week, including weekends on a rotation basis

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    The St Albans Three Store is a modern and welcoming retail space, offering the latest smartphones, accessories, and mobile services, with friendly and knowledgeable staff providing expert assistance, located in the historic and vibrant St Albans city center. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • Retail Customer Advisor (Kingston, London) - 30 hours  

    - Kingston upon Thames
    Company DescriptionThree Retail Customer Advisor Location: Kingston, L... Read More
    Company Description

    Three Retail Customer Advisor
    Location: Kingston, London
    Salary: £13.85 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance
    Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis}

    Who We Are
    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree
    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    The Kingston Three Store is a sleek and modern retail space, offering the latest smartphones, accessories, and mobile services, with friendly and knowledgeable staff providing expert assistance, located in the vibrant Kingston upon Thames town center. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • Performance & Reporting Specialist - SMARTY  

    - Reading
    Company DescriptionVodafoneThree Performance & Reporting Specialist (S... Read More
    Company Description

    VodafoneThree Performance & Reporting Specialist (SMARTY)

    Location: Reading + Hybrid* working

    Salary: Excellent basic salary plus bonus and Three benefits

    Working Hours: Full time 37.5 hours per week - Monday to Friday - core hours between 10.00am and 4.00pm

    *We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Job Description

    We're excited to be recruiting for a Performance & Reporting Specialist to join our team for VodafoneThree's SMARTY brand. As a key member of our commercial team, you'll play a vital role in helping us make informed decisions and drive business growth. You'll work closely with our Trading & Performance Manager to analyse trading performance, forecast future trends, and identify areas for improvement. Your skills and expertise will help us better understand our business and make data-driven decisions.

    What you'll do:Provide regular reports on sales, revenue, and customer retention to help us understand our channel performanceAnalyse data from multiple sources to identify key trends and themes, and present your findings to stakeholdersCollaborate with our Commercial Finance team to develop business cases for new initiatives and assess their commercial impactWork with our Business Intelligence team to ensure smooth data flows and identify areas for improvementBuild strong relationships with internal stakeholders and act as a business partner to help drive our commercial objectivesQualifications

    Who you are:Has a strong foundation in data analysis and reporting, with proficiency in MS Office tools (particularly Excel)Has experience working with complex data sets and producing detailed reports based on your analysisHas strong analytical and problem-solving skills, with the ability to identify key insights and communicate them effectivelyWorried that you don't meet all the desired criteria exactly?

    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description or you require a more flexible working pattern, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    Additional Information

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree Read Less
  • VodafoneThree - Product Manager Mobility  

    - Newbury
    Location: Newbury or London + (*Hybrid)Salary: Excellent basic salary... Read More
    Location: Newbury or London + (*Hybrid)
    Salary: Excellent basic salary plus bonus and Vodafone benefits
    Working Hours: Full time 37.5 hours per week - Monday to Friday

    *Hybrid - We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

    Who you are

    We have a fantastic opportunity for a Product Manager to join our innovative Mobility, Devices & SaaS Product Management team in Vodafone UK Business.

    In this role, you will be responsible for driving our Mobility offerings withing the Public Sector vertical from managing the entire E2E product life-cycle, including new feature development, continuous improvement, product life-cycle management and decommissioning, as well as managing the product specific propositions related to your products.Lead new product development projects and the implementation of their features and services including continuous management of existing products, managing new features whilst delivering an excellent customer experience. Drive the uptake of products and manage against performance targets, ensuring achievement of Product specific revenue and margin budgetsContribute towards the overall product strategy, interworking with other connectivity, applications and hardware products. Monitor the UK Market and adjust our offering accordingly, to provide best in class productsDefine product-related Capex/Opex requirements for the business during the annual planning cycle. Ensure Sales, marketing and GTM are fully enabled to effectively promote your productsUse market analyst, sales and customer insights to maintain and update a roadmap of product development, ensuring our products are relevant and up to date.What you'll doProduct Management or strong Commercial experience with the proven ability to manage an entire product life-cycle from concept to launch for B2B/ Enterprise, ideally with Public Sector exposure. Commercially minded with the proven ability to build a business case and create a P&LExcellent communication skills at all levelsExperience of engaging directly with customers, and customer facing teams Proven experience supporting external engagementsUnderstanding and proven ability to define complex sales and service delivery processesAbility to build relationships and collaborate within a complex matrix structureGood communication and influencing skills for dealing with internal and external stakeholders
    Worried that you don't meet all the desired criteria exactly?

    We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    What we offer

    We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

    Need to know

    We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/) for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #vodafoneuk #VodafoneThree #LI-Hybrid Read Less
  • Retail Customer Advisor (Workington) - 12 hours  

    - Workington
    Company DescriptionSalary: £12.60 per hour + an on-target bonus of 25%... Read More
    Company Description

    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance

    Hours: 12 hours across 2-3 days per week, including weekends on a rotation basis

    Who We Are

    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree

    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    The Three Store in Workington is located in the town centre, offering mobile phones, SIM plans, and broadband services, surrounded by local shops, cafes, and just a short walk from the picturesque Derwent Park and the Workington shopping precinct. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • Retail Customer Advisor (Reading) - 30 hours  

    - Reading
    Company DescriptionThree Retail Customer Advisor Location: Reading Sal... Read More
    Company Description

    Three Retail Customer Advisor
    Location: Reading
    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance
    Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis

    Who We Are
    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree
    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    The Reading Three Store is a sleek and modern retail space, offering the latest smartphones, accessories, and mobile services. Friendly and knowledgeable staff provide expert assistance, located in the bustling town center of Reading, within the popular Broad Street Mall, close to shopping and local amenities. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • Retail Customer Advisor (Portsmouth) - 24 hours  

    - Portsmouth
    Company DescriptionThree Retail Customer Advisor Location: Portsmouth... Read More
    Company Description

    Three Retail Customer Advisor
    Location: Portsmouth
    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance
    Working Hours: 24 hours across 3-4 days per week, including weekends on a rotation basis

    Who We Are
    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree
    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    The Portsmouth Three Store is a modern and inviting retail space, offering the latest smartphones, accessories, and mobile services. Friendly and knowledgeable staff provide expert assistance, located in the heart of Portsmouth's vibrant city center, close to shopping, dining, and local attractions like the historic waterfront. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less
  • Retail Customer Advisor (Bournemouth Castlepoint) - 12 hours  

    - Bournemouth
    Company DescriptionThree Retail Customer Advisor Location: Bournemouth... Read More
    Company Description

    Three Retail Customer Advisor
    Location: Bournemouth Castlepoint
    Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance}
    Working Hours: 12 hours across 2-3 days per week, including weekends on a rotation basis}

    Who We Are
    We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
    We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

    We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

    You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

    Why VodafoneThree
    Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

    We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

    You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

    We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

    The Bournemouth Castlepoint Three Store is a bright and modern retail space, offering the latest smartphones, accessories, and mobile services. Friendly and knowledgeable staff provide expert assistance, located in the bustling Castlepoint Shopping Park in Bournemouth. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

    Job Description

    As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

    Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

    It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

    Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

    Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

    Additional Information

    We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

    At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

    We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

    Need to know

    We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

    We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

    During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

    #VodafoneThree
    #LI-Onsite Read Less

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