Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose
Reporting to LoB Pricing Team Leader, The Senior Commercial Manager is responsible for defining and shaping Commercial Pricing propositions for Vodafone’s IoT Solutions that will be offered to Vodafone Business customers.
The Commercial Manager is responsible for actively leading all commercial pricing activities in supporting Vodafone’s IoT Solutions from launch and throughout their lifecycle for Vodafone Business Channels / Customers.
The Commercial Manager will also provide guidance across complex, multi tower customer opportunities, securing best in class pricing/commercial terms for all IoT solutions and services. Collaborate with cross-functional bid team to ensure timely and successful delivery of the customer submission.
• Commercial Operations business partner responsible for leading the Commercial Pricing activities in the new product development and product launches for IoT solutions to Vodafone Business Customers
• Creation and ongoing maintenance of Commercial pricing frameworks, acting as Subject Matter Expert to the Pricing Operations and Velocity teams to drive the creation of Price books, P&L tools, governance documentation. Including:
o Supporting self-serve capability through Velocity / CPQ and other digital platforms enabling Sales Teams and Customers to generate standard solution price proposals in digital market places in near future
o Training Commercial Operations team how to price IoT solutions prior to launch
• Continuous improvement, standardisation and harmonisation of IoT solutions pricing processes, P&L tools, and templates within LoB Commercial Operations and with other key stakeholders to enable quicker launch of IoT solutions
• After the launch, participate in periodical product sales performance reviews with Product Managers to address product competitiveness issues / challenges throughout the product life cycles and implement corrective actions in order to maintain service / product competitiveness throughout the lifecycle of the products / solutions
• Commercial Operations business partner to Vodafone Business Sales Teams delivering pricing strategy and propositions fit for large complex / multi tower opportunities
• Work collaboratively with stakeholders across Group Product, Commercial Enablement, and lead EDRA governance activities to obtain approvals from Vodafone Business for commercially viable price proposals including floor pricing, competitive price positioning target selling price, channel discounts, volume based tier discounts, reseller fees, etc
What you’ll do
• Creation and delivery of commercial pricing frameworks / price books for IoT solutions to drive the creation of Price books, P&L tools and governance documentation.
• Support self-serve pricing capability through Velocity / CPQ and other digital platforms enabling Sales Teams and Customers to generate standard solution price proposals in digital market places in near future
• Lead / coordinate EDRA governance activities to obtain approvals from Vodafone Business for commercially viable price proposals for IoT Solutions
• Support product teams with Pricing Collaterals summarising the Commercial Value Proposition, terms and conditions
Who you are
• Confident working with cross functional virtual teams, internally and externally, and a strong appreciation of new product launches and agile methodologies
• Demonstrable experience of leading / influencing conversations/ projects with senior leaders, working in high pressure, business critical environment
• Strong Commercial Modelling and articulation of value propositions to stakeholders across Vodafone Business
• Proven communication and stakeholder management skills up to C level
• Experience of working / launching new Telco ICT products or commercial proposition programmes.
• Experience of working on Complex ICT or Telecoms Customer Bid Opportunities and good understanding of Complex solution sales methodology
• Over 5 years of experience in Commercial, Pricing or Finance, pricing complex ICT or Telco solutions
• Data driven with strong analytical and insight focus
• Proficient in MS Excel / Database applications with the ability to construct complex commercial models
• Understand the competitive landscape of our markets, with focus on IoT connectivity Solutions
What's in it for you
Read Less What will you be doing?
We are seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Redditch Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.
Who are we looking for?
We are looking for people who are level-headed, have a mature mind-set, combined with enthusiasm, energy, and drive. It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays, but for the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.
What’s in it for you?
This role offers a competitive salary, along with a bonus structure. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best!
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.
What you’ll do
To support and educate the customer around setting up/using their device and technical queries, diagnose and organise repair of faulty devices, identify cross / upsell opportunities using solution based selling and offering products and services that meet the customer’s needs. To educate the store team on technical matters and how to resolve.
Who you are
What will you be doing?
We are seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Dover Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.
Who are we looking for?
We are looking for people who are level-headed, have a mature mind-set, combined with enthusiasm, energy, and drive. It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays, but for the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.
What’s in it for you?
This role offers a competitive salary. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best!
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Reporting into the Partner Markets Customer Account Lead within the GTM & Commercial function, the Senior Customer Account Portfolio Manager will lead and own a significant part of our business within a Partner Market, customer or OpCo. They will own all engagements end-to-end from sales through to delivery including the P&L. They will also be accountable for delivering the growth, revenue and associated profitability targets.
Partner Markets and B2T (Business to Telco) is a strategic priority and growth area for VOIS over the next 12 – 24 months, with huge potential and opportunity to drive incremental revenue growth and penetrate new markets.
This role will involve owning C-Suite relationships for that portfolio/market, and various other relationships at the E and F band level. The successful candidate will spearhead market expansion, portfolio growth and service renewal/retention through a deep understanding of the customer’s priorities, growth agenda and supported by the CAL.
The Portfolio Lead will be responsible for bringing together teams from the VOIS service towers (service delivery functions) and working closely with the Partner Markets Account Managers within Vodafone Group to create a team delivering value for our customers, and for growing our business over the next 12-36 months. This role is central to our growth strategy, requiring a strategic and innovative mindset to lead transformation initiatives and deliver measurable value to our customers. Success in this position depends on a strong grasp of our service offerings and a deep understanding of customer challenges and priorities.
Who you are
Key skills and accountabilities:
Client Relationship Management
• Understand the client’s business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients
• Co-create with the customer shaping deals and solutions to solve the customers’ problems and win work versus the competition
• Build long-lasting relationships with the customer
Account Management
• Manage a P&L view at customer level, including individual contracts across VOIS throughout deal lifecycle for that area of our business
• Support the CAL in the overall account agenda and priorities
• Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within that area of the business
• Foster strong, collaborative relationships with Group Partner Markets team to ensure strategic alignment and unlock mutual opportunities across market/customers.
• Bring together different Service Line leads to explore and propose opportunities to deliver benefit for customers
Sales leadership and Commercial Excellence
• Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones
• Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business
• Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends
Qualifications
• Demonstration of sustained client relations management experience at a C-suite level or key decision makers in the industry and ability to build trusted client relationships.
• Strong commercial acumen and the ability to critically assess the financial and strategic components of customer proposals and commercial deals
• Managed a portfolio of work across multiple customers previously
• Shown ability to grow and expand existing engagements and services within customer environment
• Proven ability to bring together disparate teams across multiple disciplines and levels of seniority to drive client success
• Leadership skills with the ability to manage and inspire cross-functional teams.
• Consulting experience ideal, but not essential
Fluent speaking in Spanish desirable.
Key Measures:
• Sales, revenue & profitability
• Account P&L (Account Management), Offering/Service P&L (Offering), & Gross Margin (based on Account Offering)
• Customer Satisfaction and NPS
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
We are seeking a Technology Internal Auditor who will be responsible for the timely execution of risk-based internal audits in accordance with the annual audit plan, and assisting with other audit matters and projects, within the Technology area. This position reports to the Global Head of Audit - IT, Networks, and Programme Assurance who in turn reports to the Global Head of Audit - Technology.
Support the Global Head of Audit - IT, Networks, and Programme Assurance and a team of peers to deliver the audit plan by providing knowledge and expertise.Lead the scoping, planning, delivery, and reporting of relevant and forward looking Technology audits across the Operating Companies.Be a Subject Matter Expert within the Technology Domain in the areas of IT operations, IT service management, IT and Network resilience, information security, etc.Perform audits on topics such as 5G, Cloud, Internet-of-Things (IoT), Blockchain, and other emerging technologies.Identify, develop, and document audit issues and recommendations using independent judgment concerning areas under review.Provide insightful results through the audit reporting process.Incorporate the use of data analytics within the audit approach to increase the extent of assurance, quality of insight, and efficiency of our audits.Develop good rapport and business relationships with Technology leaders across the organisation whilst maintaining professional independence. These relationships should contribute to the understanding and acceptance of the Internal Audit requirements, approach, and reporting methods, and enable us to understand issues and identify areas for improvement.Liaise with Technology managers to track progress in addressing agreed audit actions and confirming their timely closure.Recommend and implement ideas for improving the team and wider Internal Audit Department.Who you are
Must have one of the following Technology risk and control related qualifications:
CISA, ITIL, or COBITPMBOK or Prince2Preferably also technical/ professional qualifications such as:
CRISC, CISSP, CISM, ISO27001, or ISO 22301Competencies, knowledge and experience:
Experienced in the area of IT controls and/or IT risk management either in an implementation, operation, or assessment role.Experienced in audit (external and internal) and familiar with Internal Audit standards.IT process knowledge , as defined in frameworks and standards , ITIL, COBIT, ISO, or British Standards.Well-versed in assessing business and technology risks and controls with an ability to articulate the risks and recommend business-focused solutions.IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack and SAP.Experience in mobile telecoms or related businesses.Ability to think independently, analytically, and creatively.Excellent negotiation and conflict management skills to interact effectively with senior management.Ability to prioritise, multi-task, and comfortably adapt to a changing environment.Experience in data analytics (, scoping, delivering, and/or consuming) using tools such as PowerBI or Qlik Sense.‘Digital’ skills, , fluent in working with audit software and the Microsoft 365 suite including Microsoft Excel, Word, PowerPoint, Teams, etc.Excellent English communication, report writing, and presentation skills.Experienced in working within complex multinational and/or multi-cultural environments. Read Less What you’ll do
You will begin in our training academy, where you will receive in-depth sales and customer service training in our well-equipped classrooms.
An important element of this training is our TRUST framework - Vodafone’s mission to remain number 1 for Customer Experience.
Once in the role, you will take incoming calls from both new and existing customers. Whether customers are asking about broadband deals, looking for a new phone or SIM or even thinking of leaving us, you'll be a main point of contact, ensuring they get the best advice and service possible.
You will have the opportunity to earn uncapped commission, by offering customers the right Vodafone products and services for them, to achieve your sales targets.
You will always act ethically, ensuring our customers are given the correct information to make an informed decision.
Who you are
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
The Senior Tax Manager is an essential member of the corporate finance team, responsible for managing tax-related matters for Vodafone’s commercial shared services organisation. The role focuses on developing and implementing transfer pricing strategies, managing tax audits and controversies, business
partnering, ensuring compliance, and reporting to headquarters.
This role demands a deep understanding of Vodafone’s shared services and the dynamics of operating from various service locations and providing services to multiple group companies across the globe.
This role requires strong relationships across the organisation, operating in a matrix structure, to drive optimal collaboration and alignment.
Who you are
-Business Partnering: Working closely with commercial, finance, HR, legal, and other departments to provide tax advice
-Tax Risk Management: Identifying and managing tax risks associated with business operations and transactions and implementing strategies to mitigate those risks
-Tax Planning and Compliance: Ensuring complies and all tax obligations, including submission of corporate tax returns, indirect tax returns and transfer pricing documentation for all the entities with accuracy and within the statutory deadline
-Tax Reporting and Forecasting: Preparing and analysing tax provisions, tax forecasting and disclosures for statutory reporting and reporting to headquarters
-Expertise in either transfer pricing or UK corporation tax regulations
-Experience in Big 4 or in-house tax team of a multinational company
-High level of commercial acumen and ability to identify and solve varied business problems
-Ability to manage first time situations
-Excellent communication and presentation skills
-Ability to influence with collaboration
-Degree in Taxation / Qualified Accountant-ACA/CIMA/ACCA/MBA Or equivalent
-Strong understanding of International Taxation, Corporate Tax, VAT/Sales Taxes and Transfer Pricing
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Carrier & B2B Clearing (CBC) is a Service Line within Finance Service VOIS acting as a global centre of excellence for Carrier and B2B clearing solutions covering high value non-standard products and services in the telecommunication space. It delivers E2E financial clearing solutions and services for business models incl. revenue billing (3rd party and intercompany) & collections, invoice verification, netting & payment, accounting & reporting at highest automation level.
FCH services also include solution embedded automated controls for SOX / Margin Assurance purposes.
CBC Strategy and Business Development is a key role for delivering the strategic vision and North Star of CBC as well as exploring growth opportunities and new revenue streams. This includes growing existing CBC products and services but also stepping into new territory.
The role will drive the strategic and operational design of products in our portfolio defining global standards for Group wide B2B clearing solutions across all markets.
As a key member of the management team, he/she will play an influencer role with senior stakeholders incl. SLT level in Finance, Networks, IT an VF Business. He/she will drive a risk-based roadmap of continuous improvements with highest quality and automation levels, underpinned by efficient processes and robust controls. This includes managing multiyear programmes with a variety of stakeholders. In this context the roadmap is also based on strong product ownership with E2E accountability for Design, Build and Run elements. This role therefore also includes product ownership for one of the major products in the CBC portfolio.
The role ensures effective relationship management with the relevant business/ commercial stakeholders as well as Technology and represents CBC for formal governance and escalation of issues and queries.
As part of Finance VOIS Service a pivotal element of the role is to drive the transformation of VOIS moving into a risk taking entity and commercialising our products and services both for wholly owned subsidiaries and a growing base of external customers, Partner Markets and other Telcos.
As a team the CBC organisation with currently approximately 135 FTE is operating across multiple locations such as Albania, Germany, Hungary, India, Luxembourg and UK and therefore may require international reporting lines with other team members/ groups.
-Impact on the business: Ensure that all CBC products operate rigorous processes & controls, and deliver consistent, high-quality service for all internal and external customers
-Customers, supplier and third parties: Builds positive relationships with senior leaders across the company (Finance, VF Business, IT, Commercial) to understand issues, identify potential deficiencies and possible benefits and drive a risk-based improvement roadmap
-Transformation & Growth: grow CBC capability by onboarding new products and defining global standards. Drive transformation and North Star targets by seeking opportunities to simplify and transform the organisation and grow service revenue and margin
-Leadership and teamwork: Drive E2E accountability into a high performing team, encourage controlled risk taking mentality with being a role model of entrepreneurial thinking
Who you are
-Leadership: Able to provide leadership, clarity and purpose to a diverse range of stakeholders, building trust and driving effective cooperation across an international, matrix organisation
-Analysis/critical thinking: Proven track record of using data to drive structured analysis and decision-making
-Communication: Able to influence and manage a diverse range of senior stakeholders
-Drive for Change: Extensive experience of delivering improvements in an environment of uncertainty, competing priorities and obstacles
-Relationship building: Capacity to partner and establish strong relationships across multiple cultures, functions and locations, internally and externally
-University degree
-Experience in Finance
-Experience in telecommunications industry
-Experience in leading virtual teams across multiple countries
-Excellent communication skills
What will you be doing?
We are seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Peterborough Queensgate Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.
Who are we looking for?
We are looking for people who are level-headed, have a mature mind-set, combined with enthusiasm, energy, and drive. It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays, but for the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.
What’s in it for you?
This role offers a competitive salary. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best!
