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VIVID Housing
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  • Information Governance Administrator  

    - Portsmouth
    The Vacancy We’re VIVID! We offer a vibrant, friendly, inclusive cultu... Read More
    The Vacancy We’re VIVID! We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!

    We have an exciting opening for an Information Governance Administrator, contractually based in our Portsmouth office. This is a permanent role, working 37 hours a week, with a minimum of 20% of this to be office based to promote collaboration and team working within the Governance team and other colleagues across the business. 
     Want to know what we can offer you?26 days holiday (plus bank holidays) with the opportunity to buy or sell annual leave A productivity-related bonus scheme to enhance your take-home A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10% Private medical insurance  Health care cash plan called Medicash Enhanced pay for maternity, paternity, adoption and shared parental leave Access to counselling, legal and financial information Electric car scheme Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes 
    Here’s the facts about the role:As an Information Governance Administrator, you’ll be supporting the current team in handling data subject rights requests, ensuring they’re managed accurately and on time. You’ll work closely with colleagues across the business, providing clear guidance and helping to maintain records, whilst carrying out other administrative tasks.Organisation, efficiency, excellent attention to detail, and prioritisation are key skills required for this role. You’ll have previous experience in a fast-paced administrative role with strong time management skills. Ideally you'll have some knowledge of data protection and confidentiality, however full training will be provided. You'll have strong IT skills and will be competent using Excel, Word and Outlook.This role requires a basic DBS check.

    Interviews are due to take place on Wednesday 4 & Thursday 5 February 2026 Read Less
  • Multi Trade Operatives  

    - Portsmouth
    We’re VIVID! – We offer a vibrant, friendly, inclusive culture that su... Read More
    We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We’re looking for skilled Multi-Trade Operatives to join our dedicated Repairs Team in South Hampshire. Based out of our Portsmouth office, you’ll be working across South Hampshire and surrounding areas. This is a full time, permanent role, working 39 hours per week delivering high-quality repairs and maintenance works across our social housing properties. You’ll participate in the emergency on-call rota as required. On top of the competitive salary, you can benefit from: 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave  Use of a company van & fuel card for your work travel  A productivity-related bonus scheme to enhance your take-home  Uniform and PPE provided  A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%  Life assurance paid at x 3 annual salary  Private medical insurance   Health care cash plan called Medicash  Enhanced pay for maternity, paternity, adoption and shared parental leave  Access to counselling, legal and financial information  Electric car scheme  Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes   
    Here’s the facts about the role: 
     
    As a multi-trade operative, you’ll carry out a variety of repairs to our occupied properties. Using your specialist skills, expertise and initiative to carry out your job to a high standard. You’ll attend all jobs as arranged with the customer, making sure jobs are completed ‘right first time’.   This role will involve some light admin duties and the use of an electronic handheld device.  Key Responsibilities will include: Delivering multi-trade tasks such as: Carpentry - doors, skirting, architraves, locks, windows, kitchen units Plumbing - tap replacements, unblocking sinks, WC repairs, leak detection Plastering & Making Good - patch repairs to walls and ceilings Tiling & Decorating - restoring finishes to a high standard General Maintenance - fencing, gates, flooring, minor roofing, external repairs 
    Use handheld devices to manage job tickets and update progress Ensure compliance with health & safety legislation and building regulations Maintain professional communication with customers and colleagues Manage van stock, tools, and materials effectively Participate in emergency call-out rota when required 
    The multi-trade operative will be qualified to City & Guilds NVQ level 2 or equivalent in a trade discipline (we’ll also take your experience into consideration). You’ll have proven experience in a multi-trade or general maintenance role and be competent in at least two core trades (e.g. plumbing, carpentry, plastering, painting). You’ll have strong customer service skills, and experience working in occupied homes with professionalism. Adherence to safety and safeguarding policies is essential. 
    We do our best to make reasonable adjustments wherever possible. However, due to the nature of this position, the job holder must be capable of: Working at heights Manual handling and lifting heavy and bulky items A high degree of mobility, which will include walking/lifting/loading and unloading vehicles 
    A full, clean current driving licence (held for at least 1 year) is needed so you can drive one of our vans when necessary. Offers are subject to satisfactory driving licence checks and DBS check Interviews will be held at our Portsmouth office, week commencing 1 December Read Less
  • Multi Trade Operatives  

    - Basingstoke
    We’re VIVID! – We offer a vibrant, friendly, inclusive culture that su... Read More
    We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We’re looking for skilled Multi-Trade Operatives to join our dedicated Repairs Team in North Hampshire. Based out of our Basingstoke office, you’ll be working across North Hampshire and surrounding areas. This is a full time, permanent role, working 39 hours per week delivering high-quality repairs and maintenance works across our social housing properties. You’ll participate in the emergency on-call rota as required. On top of the competitive salary, you can benefit from: 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave  Use of a company van & fuel card for your work travel  A productivity-related bonus scheme to enhance your take-home  Uniform and PPE provided  A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%  Life assurance paid at x 3 annual salary  Private medical insurance   Health care cash plan called Medicash  Enhanced pay for maternity, paternity, adoption and shared parental leave  Access to counselling, legal and financial information  Electric car scheme  Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes   
    Here’s the facts about the role: 
     
    As a multi-trade operative, you’ll carry out a variety of repairs to our occupied properties. Using your specialist skills, expertise and initiative to carry out your job to a high standard. You’ll attend all jobs as arranged with the customer, making sure jobs are completed ‘right first time’.   This role will involve some light admin duties and the use of an electronic handheld device.  Key Responsibilities will include: Delivering multi-trade tasks such as: Carpentry - doors, skirting, architraves, locks, windows, kitchen units Plumbing - tap replacements, unblocking sinks, WC repairs, leak detection Plastering & Making Good - patch repairs to walls and ceilings Tiling & Decorating - restoring finishes to a high standard General Maintenance - fencing, gates, flooring, minor roofing, external repairs 
    Use handheld devices to manage job tickets and update progress Ensure compliance with health & safety legislation and building regulations Maintain professional communication with customers and colleagues Manage van stock, tools, and materials effectively Participate in emergency call-out rota when required 
    The multi-trade operative will be qualified to City & Guilds NVQ level 2 or equivalent in a trade discipline (we’ll also take your experience into consideration). You’ll have proven experience in a multi-trade or general maintenance role and be competent in at least two core trades (e.g. plumbing, carpentry, plastering, painting). You’ll have strong customer service skills, and experience working in occupied homes with professionalism. Adherence to safety and safeguarding policies is essential. 
    We do our best to make reasonable adjustments wherever possible. However, due to the nature of this position, the job holder must be capable of: Working at heights Manual handling and lifting heavy and bulky items A high degree of mobility, which will include walking/lifting/loading and unloading vehicles 
    A full, clean current driving licence (held for at least 1 year) is needed so you can drive one of our vans when necessary. Offers are subject to satisfactory driving licence checks and DBS check  Read Less
  • Information Governance Administrator  

    - Portsmouth
    We’re VIVID! We offer a vibrant, friendly, inclusive culture that supp... Read More
    We’re VIVID! We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!

    We have an exciting opening for an Information Governance Administrator, contractually based in our Portsmouth office. This is a permanent role, working 37 hours a week, with a minimum of 20% of this to be office based to promote collaboration and team working within the Governance team and other colleagues across the business. 
     Want to know what we can offer you?  26 days holiday (plus bank holidays) with the opportunity to buy or sell annual leaveA productivity-related bonus scheme to enhance your take-homeA generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%Private medical insurance Health care cash plan called MedicashEnhanced pay for maternity, paternity, adoption and shared parental leaveAccess to counselling, legal and financial informationElectric car schemeHuge variety of in-house & e-learning courses and a range of coaching and mentoring programmes 
    Here’s the facts about the role:As an Information Governance Administrator, you’ll be supporting the current team in handling data subject rights requests, ensuring they’re managed accurately and on time. You’ll work closely with colleagues across the business, providing clear guidance and helping to maintain records, whilst carrying out other administrative tasks.Organisation, efficiency, excellent attention to detail, and prioritisation are key skills required for this role. You’ll have previous experience in a fast-paced administrative role with strong time management skills. Ideally you'll have some knowledge of data protection and confidentiality, however full training will be provided. You'll have strong IT skills and will be competent using Excel, Word and Outlook.This role requires a basic DBS check.

    Interviews are due to take place on Wednesday 4 & Thursday 5 February 2026 Read Less
  • Head of Operations (12 month FTC)  

    - Hampshire
    We’re VIVID! –We offer a vibrant, friendly, inclusive culture that sup... Read More
    We’re VIVID! –We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We have an exciting opportunity for an interim Head of Operations to join our team for 12 months covering maternity leave. Contractually based out of our Portsmouth or Basingstoke office, this is a full-time role, working 37 hours per week. During your induction you'd be expected to attend the office 3 days a week to enable you to build strong working relationships with your teams. After your induction period we offer flexibility in your work location, either the office or home and you’d be expected to work in the office as required 
    Want to know what we can offer you?30 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave A productivity-related bonus scheme to enhance your take-home A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10% Life assurance paid at x 3 annual salary Private medical insurance Health care cash plan called Medicash Enhanced pay for maternity, paternity, adoption and shared parental leave Access to counselling, legal and financial information Electric car scheme Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes 
    Here’s the facts about the role: Reporting to the Customer Services Director, you’ll be responsible for income recovery and income maximisation for customers, as well as ensuring the allocation of homes is a positive experience, minimising void loss, and working with local authority partners to understand need, demand and supply constraints.Responsibilities include:Management responsibility for the following functions: Income and debt recovery, income maximisation and allocation of homes and special projects.Leading high-performing teams who deliver excellent customer services, creating a customer centric performance culture that drives satisfaction and embeds a continuous improvement approach.Maximising income recovery and income maximisation for customers.Ensuring the allocation of homes is a positive experience for customers, keeping void loss within target and working with local authority partners to understand need, demand and supply constraints.Taking the lead in special projects as they emerge.Keep up to date with and respond to consumer regulatory requirements and changes within the sector. 
    We’re looking for a senior leader who has the following attributes: Excellent knowledge of income recovery and allocations within the social housing sector.A sound understanding of and experience held in a high-level role within the social housing environment, including regulation and emerging government policy.Track record of service delivery in a customer centric business.Proven experience of continuous improvement and transforming service.A strategic thinker with ability to see the ‘wider picture’ and create strategy accordingly.Vibrant and effective leadership skills gained through qualification and experience.Experience of leading major organisational-wide change projects.The ability to work to tight deadlines and motivate teams to do the same.Degree level qualification preferred plus a member of or working towards chartered membership of CIH.A clear commitment to equal opportunities, principles and practices in service provision and employment.Ability to travel between Basingstoke and Portsmouth offices are required.
    The successful applicant will be customer-centric and commercially driven with a strong grasp on the utilisation of data to make business-critical decisions and improve processes to realise positive outcomes for our customers.Please note, there will be a 2 stage interview process. Interviews will take place in person. Read Less
  • Business Analyst  

    - Portsmouth
    At VIVID, we’re embarking on an ambitious digital transformation progr... Read More
    At VIVID, we’re embarking on an ambitious digital transformation programme to enable our new mission and to continue to drive forward with more skill and determination than ever before https://www.vividhomes.co.uk/about-us.We’re investing in leading technologies to support our customer engagement strategy, create improved working for our staff, and deploy innovative solutions to improve the way our customers manage their homes.  We are at the beginning of this exciting journey, initially focusing on CRM but extending to cover all core business process areas. We are looking to grow our business analysis team to work on this transformation programme alongside our product owners, business sponsors and partners.
    We’re recruiting for a talented and experienced Business Analyst to join our team. This a permanent position, working 37 hours a week, with the flexibility of a mix of home and office working – our technical delivery teams are based out of our Portsmouth office. 
    One of our key values is to be a modern and vibrant workplace. We’re keenly aware that the world has changed and working predominantly remotely is becoming the norm.  With the ambition of this transformation project, and the need for proximity to the business and to work within a project team the successful candidate will understand the need to be flexible with working in the office where required.

    Want to know what we can offer you?26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave A productivity-related bonus scheme to enhance your take-home A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10% Life assurance paid at x 3 annual salary Private medical insurance Health care cash plan called Medicash Enhanced pay for maternity, paternity, adoption and shared parental leave Access to counselling, legal and financial information Electric car scheme Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes 
    Here’s the facts about the role:As a business analyst your role will be to work as part of a project team to gather and document business requirements, to define to-be processes, support change delivery and act as the link between the business and delivery teams.  You’ll run workshops to undertake ‘as-is’ and ‘to-be’ process mapping with process owners, SMEs and other stakeholders, providing guidance. And will challenge, recognise, develop and recommend improvements to processes and systems. As business analyst you’ll develop and monitor improvement plans and provide support for reviews whilst always challenging the status quo and existing practices and advocate new approaches and ways of working.Ideally you’ll have at least 2 years experience as a Business Analyst and hold a qualification in business analysis techniques or have equivalent experience. You’ll demonstrated knowledge of business analysis techniques and processes.  Experience of working on a CRM project and/or having experience of working on a MS Dynamics project would also be a bonus.Having worked in a project and change environment. You must be able to relate well to other professional disciplines and have excellent communication and negotiation skills. You’ll work productively in a team environment and be a good problem solver with a strong customer service orientation.1st stage interview will take place WC 19 January 2026
      Read Less
  • Business Analyst  

    - Portsmouth
    The Vacancy At VIVID, we’re embarking on an ambitious digital transfor... Read More
    The Vacancy At VIVID, we’re embarking on an ambitious digital transformation programme to enable our new mission and to continue to drive forward with more skill and determination than ever before .We’re investing in leading technologies to support our customer engagement strategy, create improved working for our staff, and deploy innovative solutions to improve the way our customers manage their homes. We are at the beginning of this exciting journey, initially focusing on CRM but extending to cover all core business process areas. We are looking to grow our business analysis team to work on this transformation programme alongside our product owners, business sponsors and partners.
    We’re recruiting for a talented and experienced Business Analyst to join our team. This a permanent position, working 37 hours a week, with the flexibility of a mix of home and office working – our technical delivery teams are based out of our Portsmouth office. 
    One of our key values is to be a modern and vibrant workplace. We’re keenly aware that the world has changed and working predominantly remotely is becoming the norm. With the ambition of this transformation project, and the need for proximity to the business and to work within a project team the successful candidate will understand the need to be flexible with working in the office where required.


    Want to know what we can offer you?26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave  A productivity-related bonus scheme to enhance your take-home  A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%  Life assurance paid at x 3 annual salary  Private medical insurance Health care cash plan called Medicash  Enhanced pay for maternity, paternity, adoption and shared parental leave  Access to counselling, legal and financial information  Electric car scheme  Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes Here’s the facts about the role:As a business analyst your role will be to work as part of a project team to gather and document business requirements, to define to-be processes, support change delivery and act as the link between the business and delivery teams. You’ll run workshops to undertake ‘as-is’ and ‘to-be’ process mapping with process owners, SMEs and other stakeholders, providing guidance. And will challenge, recognise, develop and recommend improvements to processes and systems. As business analyst you’ll develop and monitor improvement plans and provide support for reviews whilst always challenging the status quo and existing practices and advocate new approaches and ways of working.Ideally you’ll have at least 2 years experience as a Business Analyst and hold a qualification in business analysis techniques or have equivalent experience. You’ll demonstrated knowledge of business analysis techniques and processes. Experience of working on a CRM project and/or having experience of working on a MS Dynamics project would also be a bonus.Having worked in a project and change environment. You must be able to relate well to other professional disciplines and have excellent communication and negotiation skills. You’ll work productively in a team environment and be a good problem solver with a strong customer service orientation.1st stage interview will take place WC 19 January 2026
      Read Less

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