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Vitality
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  • Release Train Engineer  

    - London
    Team – Lean Agile Centre of Excellence Working Pattern - Hybrid – 2 da... Read More
    Team – Lean Agile Centre of Excellence Working Pattern - Hybrid – 2 days per week in any of the UK Vitality Offices (Bournemouth, London or Stockport). Full time hours per week.  Please note we have 3 open positions; 1 x permanent, 1 x Fixed Term Contract (12 months) and 1 x internal secondment (12 months). We are happy to discuss flexible working! Top 3 skills needed for this role: Coaching & People Development Flow Optimisation & Continuous Improvement Advanced SAFe knowledge and facilitation skills What this role is all about: We’re looking for an experienced and inspiring Release Train Engineer (RTE) to join our Lean-Agile Centre of Excellence. This is an exciting opportunity for someone who combines deep expertise in scaled agile practices with a passion for developing people, improving delivery flow, and enabling organisational change. In this role, you’ll lead our scaled agile events within a Product Delivery Stream (PDS) - Vitality’s version of an Agile Release Train - coaching leaders and teams in SAFe ways of working, and optimising the end‑to‑end flow of value. Key Actions: Facilitate PI Planning: organises and leads PI Planning events, ensuring teams and stakeholders are prepared for the event and align on objectives, priorities, and dependencies for the upcoming planning interval. Support PI execution: monitor progress against PI objectives, support the resolution of PDS level impediments, input on risk management, support stakeholder engagement and facilitate scaled agile events, such as PDS Syncs and Systems Demos, that help keep delivery on track. Coach the PDS: lead and mentor Scrum Masters while coaching leadership and teams, fostering collaboration and growth across the PDS. Optimise PDS flow: analyse and improve the flow of value across the PDS, applying flow accelerators to remove bottlenecks, limit work in progress and streamlining processes to maximise value delivery. Improve relentlessly: drive a culture of ongoing learning and improvement, facilitating I&As, encouraging teams to experiment and adopt better ways of working. Support the transformation: contribute to the agile transformation roadmap, cascading changes and best practices to the PDS and providing feedback loops to improve the implementation. What do you need to thrive? SAFe RTE qualification 3+ years of experience as a RTE working in a software delivery environment Experience in Scrum and scaled agile frameworks Proven experience in people management IT related under-graduate degree So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Read Less
  • Senior Digital Marketing Manager - 12 Month FTC  

    - London
    Team – Direct Acquisition - Marketing  Working Pattern - Hybrid – 2 da... Read More
    Team – Direct Acquisition - Marketing  Working Pattern - Hybrid – 2 days per week in the Vitality London Office. Full time, hours per week.  We are happy to discuss flexible working! Top 3 skills needed for this role: Expertise in performance marketing across paid channels Strong analytical capability with advanced Excel skills Effective leadership and agency management What this role is all about: This 12‑month fixed‑term role offers the chance to drive meaningful commercial impact from day one, combining hands‑on performance delivery with high‑level strategic influence.
    Months 1–6: You’ll lead our digital performance marketing campaigns end-to-end, directly powering UK D2C sales for Vitality Health and Life.
    Months 7–12: You’ll broaden into a strategic leadership role, overseeing all digital performance channels across Health & Life and Health SME.
    Throughout both phases, you’ll own performance, creative direction, optimisation and agency partnership management—shaping how digital performance marketing operates at scale within Vitality. Key Actions First 6 Months: Use Excel and reporting platforms including Looker Studio, Google Analytics, SA360 and Power BI to support daily campaign management, reporting, analysis and insight generation to drive KPIs Partner with the media agency to plan, launch and manage campaigns across Google, Meta, LinkedIn, TikTok and display, applying performance marketing best practice throughout. Act as the performance lead, confidently challenging agency recommendations and knowing which levers to pull to drive volume and efficiency through the funnel. Build and own a clear, product‑specific testing roadmap, ensuring learnings are captured and applied. Support monthly budget management and ensure all performance tracking and systems remain accurate and up to date. Work closely with marketing, digital product, data science and sales teams to ensure joined‑up delivery.
    Second 6 Months:  Lead the end‑to‑end digital paid media strategy, planning and delivery across Search, Social, Display, Programmatic, Affiliates and emerging platforms. Take full ownership of the digital media budget, including forecasting, allocation, performance accountability and efficiency optimisation.
    Ensure all paid media activity operates as a coherent, integrated ecosystem, maximising impact across the full customer funnel.
    Own delivery of Direct acquisition targets across all products and channels.
    Advance Vitality’s measurement and attribution capabilities, enabling smarter investment decisions and clear, transparent performance reporting.
    What do you need to thrive? Significant experience in performance marketing with 5+ years experience, along with managing and working with Media Agencies
    Proven experience of planning and executing Google Ads campaigns and a good knowledge of Google Analytics and Google Data Studio.
    Solid understanding of digital marketing tracking and measurement
    Advanced Microsoft Excel skills – formula / pivot tables / building simple models / dashboards
    Enjoy working with numbers & an analytical mindset So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Read Less
  • Release Train Engineer  

    - Bournemouth
    Team – Lean Agile Centre of Excellence Working Pattern - Hybrid – 2 da... Read More
    Team – Lean Agile Centre of Excellence Working Pattern - Hybrid – 2 days per week in any of the UK Vitality Offices (Bournemouth, London or Stockport). Full time hours per week.  Please note we have 3 open positions; 1 x permanent, 1 x Fixed Term Contract (12 months) and 1 x internal secondment (12 months). We are happy to discuss flexible working! Top 3 skills needed for this role: Coaching & People Development Flow Optimisation & Continuous Improvement Advanced SAFe knowledge and facilitation skills What this role is all about: We’re looking for an experienced and inspiring Release Train Engineer (RTE) to join our Lean-Agile Centre of Excellence. This is an exciting opportunity for someone who combines deep expertise in scaled agile practices with a passion for developing people, improving delivery flow, and enabling organisational change. In this role, you’ll lead our scaled agile events within a Product Delivery Stream (PDS) - Vitality’s version of an Agile Release Train - coaching leaders and teams in SAFe ways of working, and optimising the end‑to‑end flow of value. Key Actions: Facilitate PI Planning: organises and leads PI Planning events, ensuring teams and stakeholders are prepared for the event and align on objectives, priorities, and dependencies for the upcoming planning interval. Support PI execution: monitor progress against PI objectives, support the resolution of PDS level impediments, input on risk management, support stakeholder engagement and facilitate scaled agile events, such as PDS Syncs and Systems Demos, that help keep delivery on track. Coach the PDS: lead and mentor Scrum Masters while coaching leadership and teams, fostering collaboration and growth across the PDS. Optimise PDS flow: analyse and improve the flow of value across the PDS, applying flow accelerators to remove bottlenecks, limit work in progress and streamlining processes to maximise value delivery. Improve relentlessly: drive a culture of ongoing learning and improvement, facilitating I&As, encouraging teams to experiment and adopt better ways of working. Support the transformation: contribute to the agile transformation roadmap, cascading changes and best practices to the PDS and providing feedback loops to improve the implementation. What do you need to thrive? SAFe RTE qualification 3+ years of experience as a RTE working in a software delivery environment Experience in Scrum and scaled agile frameworks Proven experience in people management IT related under-graduate degree So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Read Less
  • Actuarial Analyst  

    - Bournemouth
    Team – Pricing Working Pattern - Hybrid – 2 days per week in the Vital... Read More
    Team – Pricing Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week.  We are happy to discuss flexible working! Top 3 skills needed for this role: Analytical mindset – confident working with data and spotting trends  Technical capability – SQL, Excel and programming know how 
    Clear communicator – able to explain complex ideas simply What this role is all about: This role is within the Health insurance pricing team at Vitality. We are a fast-paced team with an innovative and curious mindset. Our methods are constantly evolving and we're getting better every day - and we'd love your help to take it to the next level. Pricing is a discipline that blends actuarial, data science, and business skills. Through this role you will help deliver our pricing strategy and ensure Vitality is at the forefront of the insurance industry. You will develop the knowledge to become a pricing expert at one of the world's most cutting-edge insurance companies. We will also support you in your journey to become an actuary, a highly sought-after and prestigious professional qualification. Key Actions Contribute to VitalityHealth’s pricing strategy to improve the volume and profitability of the portfolio while adhering to regulatory requirements Use SQL to extract and prepare datasets to be used for analysis Perform data exploration, modelling and analysis in Excel to support investigations and projects Perform and maintain our BAU reporting processes, monitoring key business performance metrics and present insights to key stakeholders Work closely with the pricing modelling and implementation teams to enhance portfolio pricing using cutting edge statistical modelling techniques, refreshing analyses at agreed intervals Demonstrate Vitality values and aspire to achieve high standards Champion wider team spirit and engagement by organising social and teambuilding events Manage your time alongside studying for the actuarial exams What do you need to thrive? Achieved 2:1 or higher in a STEM degree Experience coding in a programming language Strong problem solving and analytical skills Dedication to study the Actuarial qualification Have a passion for making society a healthier place and helping people live better lives Intermediate to advanced proficiency in MS suite including Excel, PowerPoint and Word Excellent verbal and written communication skills Understanding and experience of data science, statistics and machine learning techniques So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Read Less
  • Release Train Engineer  

    - Stockport
    Team – Lean Agile Centre of Excellence Working Pattern - Hybrid – 2 da... Read More
    Team – Lean Agile Centre of Excellence Working Pattern - Hybrid – 2 days per week in any of the UK Vitality Offices (Bournemouth, London or Stockport). Full time hours per week.  Please note we have 3 open positions; 1 x permanent, 1 x Fixed Term Contract (12 months) and 1 x internal secondment (12 months). We are happy to discuss flexible working! Top 3 skills needed for this role: Coaching & People Development Flow Optimisation & Continuous Improvement Advanced SAFe knowledge and facilitation skills What this role is all about: We’re looking for an experienced and inspiring Release Train Engineer (RTE) to join our Lean-Agile Centre of Excellence. This is an exciting opportunity for someone who combines deep expertise in scaled agile practices with a passion for developing people, improving delivery flow, and enabling organisational change. In this role, you’ll lead our scaled agile events within a Product Delivery Stream (PDS) - Vitality’s version of an Agile Release Train - coaching leaders and teams in SAFe ways of working, and optimising the end‑to‑end flow of value. Key Actions: Facilitate PI Planning: organises and leads PI Planning events, ensuring teams and stakeholders are prepared for the event and align on objectives, priorities, and dependencies for the upcoming planning interval. Support PI execution: monitor progress against PI objectives, support the resolution of PDS level impediments, input on risk management, support stakeholder engagement and facilitate scaled agile events, such as PDS Syncs and Systems Demos, that help keep delivery on track. Coach the PDS: lead and mentor Scrum Masters while coaching leadership and teams, fostering collaboration and growth across the PDS. Optimise PDS flow: analyse and improve the flow of value across the PDS, applying flow accelerators to remove bottlenecks, limit work in progress and streamlining processes to maximise value delivery. Improve relentlessly: drive a culture of ongoing learning and improvement, facilitating I&As, encouraging teams to experiment and adopt better ways of working. Support the transformation: contribute to the agile transformation roadmap, cascading changes and best practices to the PDS and providing feedback loops to improve the implementation. What do you need to thrive? SAFe RTE qualification 3+ years of experience as a RTE working in a software delivery environment Experience in Scrum and scaled agile frameworks Proven experience in people management IT related under-graduate degree So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Read Less
  • Nurse Examiner  

    - London
    Team – Medical Collections Working Pattern – Outer London Kent SE/ SW... Read More
    Team – Medical Collections Working Pattern – Outer London Kent SE/ SW area. Full time, hours per week.  Top 3 skills needed for this role: NMC Qualified with a minimum of 5 years post registration Clean driving licence  Be Empathic and sensitive to clients needs. What this role is all about: You will work a hour week across 5 days with an alternating Saturday rota (shifts between 8-4, 12-8) and you will be required to travel daily within your territory. A degree of flexibility is required. You will work as part of a team of professional Nurses and Office staff. Key Actions You will be required to conduct client screening appointments at their home or work location. When your schedule has availability you will be allocated a range of Tele medical Interviews. Liaising with customers, our underwriters and operational team to promote health and wellbeing in a professional but informal manner. Manage client expectations in line with company policies and procedures. Planning, organising and prioritising your workload/equipment to meet your day to day activities. Work in collaboration with the concierge to manage your appointments and diary. Take accountability of every case, you will conduct physical examinations and collect samples for insurance applicants and healthcare customers. Promoting good health. What do you need to thrive? You must be a fully qualified nurse registered with the Nursing & Midwifery Council (NMC). Full driving licence is essential. You should have a broad range of nursing experiences, medical knowledge and be experienced in phlebotomy and competent to work independently. Attention to detail – critical to remember the smallest details. An excellent communicator both written and verbal and with great people / customer service skills. You must be computer literate and able to work independently with drive, enthusiasm and resilience. Strong team working skills coupled with the ability to collaborate well. Skills to be able to manage many priorities in a fast paced environment. Polite, confident and professional telephone manner. Observation skills. Empathy and sensitivity to clients’ needs and concerns. Be comfortable and confident in working remotely and independently. Critical thinking – to be able to assess a situation and make decisions on the spot. A keen desire to learn – to have a curious mind and be an avid learner as well as being prepared for continual learning. An active listener and can ask the right questions. So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been Create an environment that embraces you as you are and enables you to be your best self Give you flexibility on how, where and when you work Help you advance your career by playing you to your strengths Give you a voice to help our business grow and make Vitality a great place to be Give you the space to try, fail and learn Provide a healthy balance of challenge and support Recognise and reward you with a competitive salary and amazing benefits Be there for you when you need us Provide opportunities for you to be a force for good in society We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Read Less
  • Team Manager, Membercare  

    - Stockport
    Team – Member Care Working Pattern - Hybrid – 2 days per week in the V... Read More
    Team – Member Care Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 35 hours per week.  Top 3 skills needed for this role: Organisational skills Communication skills Leadership skills What this role is all about: Responsible for the delivery and improvement of the Vitality customer/adviser experience through management and coaching of a team to provide excellent service which exceeds customer expectations. Key Actions Work with other managers and stakeholders to ensure the team receive coaching, development and technical support as needed
    Will directly manage a team of 10-18 Healthcare Associates/Specialist Healthcare Associates with varying level of experience Responsible for the standard of service provided by own team Responsible for reward, training and development of own team Responsible for standard of service provided by own team and involvement in achieving the overall department targets Job holder will work in close conjunction with other Team Managers Responsible for establishing and maintaining a performance management framework for the team Must motivate the team to maintain high morale, low absenteeism and turnover Managing and developing relationships with internal and external customers to ensure a co-ordinated approach for the end to end customer Responsible for the delivery of the service strategy through management of direct reports Coach and support team members through regular 1:1s and reviews to identify and address development needs and construct development plans which will build a high quality team Monitor team performance and output through use of volume and quality audit data in order to set or adjust targets and measure success against them, and raise the standard of the team Provide accurate management information reports on a regular basis and within deadlines to assist management and other departments in meeting their objectives Regular liaison with Relationship Managers to ensure escalations and complaint processes are adhered to in a timely and professional manner. Take full responsibility for regularly updating own knowledge and monitoring teams knowledge of FCA regulations, company products, processes and procedures in order to provide the best, accurate customer information at all times What do you need to thrive? Proven track record in a service environment and experience at a supervisory level Excellent communication, coaching and feedback skills Proven ability to deliver against targets Advanced relationship management skills Excellent negotiation, influencing and leadership skills Customer Service focused and able to manage relationships with stakeholders Ability to constantly reprioritise based on business needs Excellent planning and organisational skills Drive for improving processes and service Previous PMI experience including mental health claims experience Previous experience of coaching and providing feedback Ability to work under pressure So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Read Less
  • Insurance Sales Adviser – Life Protection Pathway  

    - Stockport
    Team - D2C Health Department 35 hours, Monday-Friday shifts between 08... Read More
    Team - D2C Health Department 35 hours, Monday-Friday shifts between 08:00-20:00, 1 Saturday a month 10:00-14:00 Hybrid role - 2 days a week in the office What this role is all about  As an Insurance Adviser, you’ll be the trusted expert guiding customers to the right health cover. Your mission is simple: listen to what people truly need and match them with the best Vitality solution. You’ll have meaningful conversations, share your expertise, and ensure every customer feels confident and informed throughout their insurance journey with Vitality. This role opens the door to progression opportunities to a Protection Adviser position, where you’ll be able to gain financial services qualifications and specialise in providing expert Life Insurance advice and make an even bigger impact on customers’ futures. If you want a role where your success opens doors to exciting growth, this is it. What you will you do as a Healthcare Sales Adviser Provide exceptional service and advice over the telephone, guiding customers through their health insurance options. Clearly explain Vitality’s unique health insurance, tailoring recommendations to the customer’s needs. Highlight the added value of Vitality’s wellness rewards (gym discounts, fitness devices, Cinema Rewards) and encourage engagement Tailor recommendations to match the customer’s needs and circumstances. Ensure customers are fully informed before making a purchasing decision, meeting FCA and internal compliance standards. Work closely with team members and managers to share best practices and maintain a collaborative environment. Proactively maintain and grow your product knowledge, taking ownership of your performance while benefiting from full support and training. Participate in ongoing development to enhance sales techniques and regulatory understanding. Represent Vitality’s mission to make people healthier and protect their lives. Demonstrate exceptional time management skills to manage the balance between new customers whilst ensuring timely follow-up conversations with your personal pipeline of customers. What you need to thrive Experience within Financial Services Ideally a proven Sales experience Confident telephone manner Full understanding and knowledge of the regulatory requirements of the FCA Strong Customer orientation and engagement skills Highly motivated with a drive to deliver sales targets and outstanding customer outcomes A driven individual with committed to personal development and progression Strong Organisation skills with the ability to manage personal time and focus to maximise productivity and results Read Less

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