Company Detail

Vita Group
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Customer Service Assistant  

    - Manchester
    At Vita, we’re on a mission to create environments in which people can... Read More
    At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.Vita GroupVita StudentUhausUnion Co-livingHouse of SocialHouse of Social Food Hall



    Customer Service Assistant. Manchester, First StreetHourly Rate:  £13Contract: Permanent, 9 hours per weekWorking Hours: Varied shift patterns, Monday - Sunday, 10am-10pmVita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re looking for our next Customer Service Assistant to deliver a luxury, home-from-home experience for our residents and support with the enthusiastic delivery of on & off-site events.
    Our Customer Service AssistantProvide an exceptional & personalised service to students by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience:Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.Be on hand for questions which may arise .Ensure our facilities are being looked after respectfully by residents & guests.Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard at all times.Be on hand, delivering solutions to issues or challenges that may arise.Conduct block walks every 4-6 hours surveying and reporting every area of the building.Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.Manage & store parcels correctly to allow students to easily access their deliveries as required.Be the primary point of contact for any potential incident or emergency that may occur onsite.Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.Event ManagementWe run our student-experience events 5 nights a week (days may vary Monday - Sunday). On-site events can include activities such as, cocktail/mocktail making, crafting, yoga, fitness classes, beauty and skincare lessons, games nights etc. We also host off-site events such as bowling, crazy golf, and exclusive events such as VIP personal shopping experiences, delivered collaboratively with premium-brand partners:Promote events, garnering resident interest and confirming guest list attendance.Prepare & deliver events with a lively and vibrant approach.Close down events, cleaning and tidying all equipment and products as required.
    Who we want to join our team…Professional ExperienceAn experienced customer service professional, well-versed in delivering premium experiences to customers.Event management experience would be a significant advantage, however full training is provided.We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.Personal CharacteristicsVita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.Strong organisational and leadership qualities with an ability to remain calm under pressure.Adaptability, creativity & positivity.Resilience, with an ability to effectively navigate unexpected situations.Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks.  Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
    Why work for us…….Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.Perkbox – All employees are given access to a Perkbox account, enabling them to  choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to  a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
    Right to Work & DBSAll offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

    Read Less
  • Customer Service Assistant - Nights  

    - London
    At Vita, we’re on a mission to create environments in which people can... Read More
    At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.Vita GroupVita StudentUhausUnion Co-livingHouse of SocialHouse of Social Food Hall



    Customer Service Assistant (Nights)  LewishamHourly Rate: £14Contract: Permanent, 18 hours per weekWorking Hours: Varied shift patterns 9pm – 7am, Monday - SundayVita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our residents whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards.
    Our Night-Time Customer Service AssistantProvide an exceptional & personalised service to residents by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities.Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.Be on hand for questions which may arise.Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the night-time shift during periods when students & guests are in the shared spaces and during the quieter night hours.Ensure our facilities are being looked after respectfully by students & guests.Be on hand, delivering solutions to issues or challenges that may arise.Conduct block walks every 4-6 hours surveying and reporting every area of the building.Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.Manage & store parcels correctly to allow students to easily access their deliveries as required.Be the primary point of contact for any potential incident or emergency that may occur onsite.Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
    Who we want to join our team…Professional ExperienceAn experienced customer service professional, well-versed in delivering premium experiences to customers.Cleaning will amount to a significant part of this position. Whilst we’re not looking for professional cleaners, we need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.Personal CharacteristicsVita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.Strong organisational and leadership qualities with an ability to remain calm under pressure.Adaptability, creativity & positivity.Resilience, with an ability to effectively navigate unexpected situations.Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks.  Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
    Why work for us…….Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.Perkbox – All employees are given access to a Perkbox account, enabling them to  choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to  a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
    Right to Work & DBSAll offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
    Read Less
  • Customer Service Assistant - Nights  

    - Birmingham
    At Vita, we’re on a mission to create environments in which people can... Read More
    At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.Vita GroupVita StudentUhausUnion Co-livingHouse of SocialHouse of Social Food Hall



    Customer Service Assistant (Nights)  BirminghamHourly Rate: £13Contract: Permanent, 9 hours per weekWorking Hours: 9pm – 6am, 1 shift per weekVita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our residents whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards.
    Our Night-Time Customer Service AssistantProvide an exceptional & personalised service to residents by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities.Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.Be on hand for questions which may arise.Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the night-time shift during periods when students & guests are in the shared spaces and during the quieter night hours.Ensure our facilities are being looked after respectfully by students & guests.Be on hand, delivering solutions to issues or challenges that may arise.Conduct block walks every 4-6 hours surveying and reporting every area of the building.Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.Manage & store parcels correctly to allow students to easily access their deliveries as required.Be the primary point of contact for any potential incident or emergency that may occur onsite.Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
    Who we want to join our team…Professional ExperienceAn experienced customer service professional, well-versed in delivering premium experiences to customers.Cleaning will amount to a significant part of this position. Whilst we’re not looking for professional cleaners, we need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.Personal CharacteristicsVita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.Strong organisational and leadership qualities with an ability to remain calm under pressure.Adaptability, creativity & positivity.Resilience, with an ability to effectively navigate unexpected situations.Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks.  Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
    Why work for us…….Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.Perkbox – All employees are given access to a Perkbox account, enabling them to  choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to  a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
    Right to Work & DBSAll offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
    Read Less
  • Cleaner - Food Hall  

    - Manchester
    At Vita, we’re on a mission to create environments in which people can... Read More
    At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.Vita GroupVita StudentUhausUnion Co-livingHouse of SocialHouse of Social Food Hall



    Cleaner – House of Social Food Hall, ManchesterRate: £12.21 Contract: Permanent, 18 hours per weekWorking Hours: 5am - 9amDays and hours will rotate weekly subject to demands and team availability.House of Social Food Hall  is Manchester’s newest and most exciting food hall. A collection of five independent kitchens, serving food and drink to suit every taste and time. We’re looking for an accomplished Supervisor to provide leadership support, steering the on-site team to deliver to our premium standards.Our Cleaner'sPlay an essential role in ensuring all guest and back-of-house areas are spotless, safe, and inviting.Carry out daily cleaning of the food hall, including floors, seating areas, toilets, and communal spaces.Regularly sanitise high-contact surfaces, tables, doors, and service counters.Clean and maintain back-of-house areas, including staff facilities, storage areas, and prep rooms.Perform scheduled deep cleaning tasks, such as floor scrubbing, high-level dusting, and cleaning of kitchen counters.Remove rubbish and recycling to designated collection points, ensuring compliance with waste management procedures.Restock consumables such as soap, paper towels, toilet rolls, and sanitiser stations.Immediately report maintenance issues, hazards, or any health and safety concerns to the duty manager.Use cleaning chemicals and equipment safely in line with COSHH regulations.Record cleaning tasks on provided checklists and digital systems as required.Who We’re Looking For….House of Social boasts 5 individual kitchens, delivering variety and luxury food and drink offerings to our guests. Our Cleaner’s play a critical role ensuring seamless operations. Professional ExperienceExperienced in cleaning busy hospitality venues (cafés, restaurants, residential or public spaces preferred).Familiar with health and safety and COSHH practices. Understanding of kitchen hygiene and food safety.Personal CharacteristicsHouse of Social operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.Reliable, punctual, and take pride in delivering a consistently high standard of work.Comfortable working independently and proactively during trading hours and before/after service.A good communicator who can liaise with managers and colleagues confidently.Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.Why work for us…….Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.ImportantUnfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.
    Read Less
  • Customer Service Assistant - Nights  

    - Exeter
    At Vita, we’re on a mission to create environments in which people can... Read More
    At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.Vita GroupVita StudentUhausUnion Co-livingHouse of SocialHouse of Social Food Hall



    Customer Service Assistant (Nights)  ExeterHourly Rate: £13Contract: Permanent, 9 hours per weekWorking Hours: 9pm – 6am, 1 shift per week, varied daysVita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our residents whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards.
    Our Night-Time Customer Service AssistantProvide an exceptional & personalised service to residents by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities.Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.Be on hand for questions which may arise.Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the night-time shift during periods when students & guests are in the shared spaces and during the quieter night hours.Ensure our facilities are being looked after respectfully by students & guests.Be on hand, delivering solutions to issues or challenges that may arise.Conduct block walks every 4-6 hours surveying and reporting every area of the building.Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.Manage & store parcels correctly to allow students to easily access their deliveries as required.Be the primary point of contact for any potential incident or emergency that may occur onsite.Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
    Who we want to join our team…Professional ExperienceAn experienced customer service professional, well-versed in delivering premium experiences to customers.Cleaning will amount to a significant part of this position. Whilst we’re not looking for professional cleaners, we need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.Personal CharacteristicsVita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.Strong organisational and leadership qualities with an ability to remain calm under pressure.Adaptability, creativity & positivity.Resilience, with an ability to effectively navigate unexpected situations.Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks.  Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
    Why work for us…….Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.Perkbox – All employees are given access to a Perkbox account, enabling them to  choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to  a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
    Right to Work & DBSAll offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further. Read Less
  • Bar Assistant  

    - Manchester
    At Vita, we’re on a mission to create environments in which people can... Read More
    At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.Vita GroupVita StudentUhausUnion Co-livingHouse of SocialHouse of Social Food Hall



    Bar Assistant - Manchester Hourly Rate: £13Contract: Permanent, 16 hours per weekWorking Hours: 6:30am – 01:00am, various days & shift patterns. Flexibility requiredDesigned for the life blood of the city such as graduates starting their careers, Union CoLiving apartments provide a platform for young professionals to thrive. Union will use a resident social app to help people connect based on shared interests, facilitating in-building events and group activities.Our very first resident café/bar is officially open. Base is a sweet spot for residents and guests to unwind, grab a coffee during the day or a cocktail in the evening! We’re looking for our next Bar Assistant to deliver a luxury service to our residents and guests.
    Our Bar TeamProvide an exceptional & personalised service to residents by anticipating and delivering to their needs. Playing a key role in the success of our luxury apartment building. Our bar team have the opportunity to embrace their creativity, bring fresh ideas to the table, and make their mark on an exciting venture that redefines the standard of residential living in the city.Provide high-quality bar service, ensuring guest satisfaction, and maintaining a luxurious bar environmentDevelop and maintain in-depth knowledge of the menu and offerings to answer guest inquiries, provide recommendations, and enhance their dining experience.Mix ingredients to make cocktails, spirits, and non-alcoholic drinksPrepare and serve high-quality coffee and hot drinks: This includes brewing, steaming, and crafting specialty drinks with precision and consistency.Take orders, serve drinks, and recommend drinks based on customer preferences.Deliver exceptional Customer Service. Serve drinks to guests in a timely manner and proactively attend to their needs, ensuring a seamless and enjoyable experience.Ensure all guests have a unique and memorable experience by delivering top-tier customer service throughout their visit.Accurately process all guest orders through the till systems, issue bills, and handle payment transactions with attention to detail.Keep the bar clean, stocked, and organised. Assist with regular health and safety checks, maintain cleanliness, and uphold the highest standards of hygiene and safety in the bar area.Complete set-up, handover, and close-down duties to a high standard, ensuring the workspace is always ready for the next shift or service.Additional Responsibilities: Our Bar Assistants are responsible for delivering a multitude of additional tasks, including:Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard.Be a point of contact for any potential incident or emergency that may occur onsite.Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
    Who we want to join our teamProfessional ExperienceAn experienced Bar Assistant, well-versed in delivering premium experiences to residents & guests.Experienced cocktail mixologistBarista experience would be a welcomed additionEvent management experience would be a significant advantage; however full training is provided.Our operations run seamlessly with the support of a variety of technology systems and software; our Bar Assistants must be technologically astute.Personal CharacteristicsUnion CoLiving operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.Strong organisational and leadership qualities with an ability to remain calm under pressure.Adaptability, creativity & positivity.Resilience, with an ability to effectively navigate unexpected situations.Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Bar Assistant is imperative to be available as required to ensure continuous service to residents.
    Why work for us…….Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Bar Assistant staff will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
    Right to Work & DBSAll offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further. Read Less
  • Customer Engagement Executive – Payments Support Team  

    - Alderley Edge
    At Vita, we’re on a mission to create environments in which people can... Read More
    At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.Vita GroupVita StudentUhausUnion Co-livingHouse of SocialHouse of Social Food Hall



    Customer Engagement Executive – Payments Support Team. Alderley Edge, CheshireSalary: £26,000 per annum Hours Per Week: 40 Hours per weekWorking Patterns: Monday – Friday. The role may require flexibility in working hours, including occasional weekends and be onsite during peak operational periods, particularly in the summer season.Vita Group is an intelligence driven platform creating tomorrow’s city living. It’s represented by seven unique lifestyle brands, in multiple cities across the UK and Spain with residents and guests from over 100 countries. Vita’s principal commitment to its people is to inspire and empower and it’s something the business is deeply passionate about, hiring the very best people and enabling them to perform at the very best of their abilities. Within Customer Engagement sits our Payments Support Team, designed to facilitate and support our customers in upholding their contractual obligations. We are looking to appoint an experienced and enthusiastic Customer Engagement Executive to support our customers once they’ve booked their accommodation, and all through their time as a resident with us.Our Brands Vita Group - Vita Student - Union - Uhaus - House of Social - House of Social Food Hall - Dough Religion
    Our Customer Engagement Executive'sDeliver customer support to our students who may need additional support completing their accommodation payments. By working with our residence teams and by maintaining regular contact with our customers, our Customer Engagement Executive will work to ensure that rental arrears are kept to a minimum and a plan is in place with customers who are experiencing difficulty getting them back on track with their payments. Triage inbound contact from customers who are in rental arrears, via email, phone call and web chat; work to ensure response times are within the target for the season, and escalating customers where appropriate. Complete outbound calls, emails and messages to debtors to facilitate contact to understand their payments position, including speaking to authorised third parties where permission is given. Negotiate payment terms and follow up consistently to ensure timely collections. Identify early signs of potential defaults or payment delays and escalate risks appropriately. Provide guidance and support to those who require technical assistance in completing a payment. Provide guidance and signpost those who may require support from third parties (such as universities or Student Finance). Maintain accurate logging of all resident debtors via the customer relationship management system. Develop relationships with Residence Teams to facilitate efficient communications with debtors where appropriate or to effectively manage the end of tenancies in line with the operating procedure for empty rooms. Ensure compliance with company credit policies and collection procedures. Assist in reconciling accounts and identifying discrepancies.
    Who We’re Looking ForA highly driven, detail-oriented, and empathetic Customer Engagement Executive to join our growing team. This role is critical in ensuring timely collections while maintaining positive customer relationships. The ideal candidate is excellent with numbers, a natural problem-solver, and not afraid of hearing "No."  Professional Experience Customer-focused background, with a confident and articulate telephone manner, demonstrating professionalism and clarity in both office and remote settings. Excellent numerical and analytical skills — quick with calculations and spotting inconsistencies. Proficient in IT and online web-based tools, with intermediate skills in Microsoft 365, particularly Outlook and Excel Familiarity with the UK university system, including the application process. Proven experience in data entry, spreadsheet management, and generating reports using online web-based tools and platforms. Professional experience in adapting quickly and effectively to last-minute changes in plans or policies, while maintaining a proactive and positive attitude. Personal Characteristics Have a high standard of English (written and oral). Be flexible and adaptable when plans or policies change, often at short notice. A strong sense of ownership, emotional intelligence, and a determination to turn challenges into results. Have strong risk-aware and intuitive Be resilient and persistent — not discouraged by rejection or difficult conversations. Emotional intelligence — able to read tone, context, and non-verbal cues to guide conversations and decisions. Possess excellent planning and organisational skills. Be driven and focused, and self-motivated to process a high number of calls and emails, providing exceptional service along the way. Enthusiasm, a flexible approach to working, and a willingness to go the extra mile when required. An excellent listener and all-round brilliant communicator. Passionate about connecting with and understanding customers. Resilient, organised, with a can-do attitude. Why work for us…….Vita’s nurturing environment encourages colleagues to develop, perform and excel at what they do and provide plenty of opportunities for career progression. We reward the commitment and dedication of our people by providing the following benefits:Holidays – 22 days paid holiday, rising each year up to 25 days (pro rata)Flexible Working Hours – Monday to Friday, with an option to work from home 1 day per week.Bank Holidays – 8 paid holidays (England & Wales Bank Holidays) (pro rata)On-Site Perks- Free parking on-site. Discretionary free breakfast & gourmet lunches cooked and served Monday - Friday by our Head Chef and his team at our stunning restaurant. Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc. Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
    ImportantUnfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany