Be the Force Behind Regional Retail Success – Lead, Inspire, and DeliverAs a dynamic and people-first leader, you’ll take full ownership of a geographical region – inspiring your Store Leaders, delivering exceptional commercial performance, and championing customer experience at every touchpoint.You’ll create the conditions for success by building a culture that’s agile, energised, and customer obsessed. Your leadership will drive your region’s performance – commercially and culturally – with full accountability for the P&L and end-to-end execution of the store strategy.You’ll work closely with a team of fellow Regional Leaders across the UK to share best practice, drive consistency, and build the future of retail at VMO2 – always putting customers at the heart of every decision. Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.Together, we are Virgin Media O2, and we can't wait to see what you can do.Accessible, inclusive and equitable for allVirgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience;A proven track record in multi-site retail leadership (typically 15–25 stores) or deep experience leading a flagship store with high commercial complexity and people leadershipDrive sales growth, profitability, and operational perfection across your region, using insight, data, and local knowledge.Work cross-functionally with central support teams (HR, Operations, Marketing, Trading, etc.) to land key initiatives and develop future directions.Identify, cultivate, and retain talent – establishing robust leadership pipelines and succession strategies throughout your area.Lead through change with energy and optimism – always focused on what’s next, what’s better, and how we grow together. The other stuff we are looking for We'd also love you to bring;A true people leader, passionate about building empowered, motivated, and successful teams.Highly committed to the customer, adept at crafting impactful experiences on a large scale.A natural collaborator, able to build trusted relationships across regions, functions, and leadership levels.Resilient, adaptable, and energised by change – with a growth mindset and the ambition to improve, every day.Strong commercial mentality, capable of achieving results through insight, agility, and focused execution. What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
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