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Vigilant Security
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  • We are seeking several highly experienced Guest Service Ambassador's t... Read More
    We are seeking several highly experienced Guest Service Ambassador's to join our team at The Avenue Shopping Centre.
    A warm welcome from our team will determine the first impressions for our visitors. The Customer Service Ambassador role is to provide the highest level of customer care, while providing a 5-Star front of house service and maintaining a subtle, yet visible security presence.

    What We Offer:
            Competitive rate of pay        Full and ongoing training with a view for career development.        Modern and bespoke company uniform provided.        Immediate access to our Employee Assistance Programme.        Employee App, allowing access to the latest company announcements.
    Key Responsibilities:
            Always deliver a 5 - star guest experience        Be seen as a visible customer-focused professional by being proactive and greeting clients and visitors where possible        Carry out regular patrols as and when required        Anticipate and action client requirements/requests in a professional manner        Always provide a consistently professional service        Issue visitor passes using the agreed sign in and out policies and procedures        Ensure all fire exits are kept clear. Health & Safety issues are reported        Ability and foresight to create a safe environment for all guests and visitors        Always maintain a high-security awareness        CCTV interaction where required        Complete a full detailed handover at the end of each shift
    Person Specification:
            Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player        Holds a true passion for high standards of customer service delivery        Ability to provide a 5-star guest experience        Previous experience in hospitality or a customer service facing role        Excellent interpersonal skills and the ability to interact with people at all levels        Immaculate presentation        Ability to work independently with confidence, using own initiative as required        Confidence and common sense to access and utilize expert resources when making decisions        Always maintain and practice a high degree of confidentiality.        Have an acute sense of security awareness        Valid SIA license essential        5 years of verifiable work history        First Aid training is required
    The relief officer will be used to cover days off, holidays and other days as and when required via multiple sites around Glasgow. A rota will be scheduled at least 2 months in advance .
    A car would be advantageous due to the location of the site.
    About us:Vigilant Security covers a range of security-related services including manned guarding, mobile patrols, and keyholding. We currently employ 1000 members of staff across the UK and cover a range of security-related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company, and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years. We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support, and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Read Less
  • Port Security Supervisor  

    - Edinburgh
    The Role Vigilant Security are looking for driven individuals to join... Read More
    The Role Vigilant Security are looking for driven individuals to join our existing Port Security Team at the South Queensferry Cruise Ship Terminal. The South Queensferry Cruise Ship Terminal operates during the summer months supporting visiting cruise liners. The successful candidates must be able to work as part of a team and will be responsible for maintaining the day-to-day operation requirements of the Port and Cruise Ship Terminal, whist maintaining high standards of professionalism at all times. We offer a competitive rate of pay.Shifts will be determined by the visiting Cruise Liner.Security Supervisor - £18.00 p/h Key Tasks Understand and adhere to the strategic direction of the client.Manage the port security, ensuring that all processes are adhered to including all access control and associated reports.Support the continual development of working practises and maintain an excellent knowledge the site.Ensure no unauthorised persons allowed within restricted areas.Promote clear and concise communication skills.Provide a professional first impression whist being responsive and detail oriented.Be seen as a visible customer focused professional.Ensure that the standards of presentation set by the client are always met.Complete a full detailed handover at the end of each shift including reporting and any associated paperwork.Ensure that all H&S policies are adhered to.Report and maintain an accurate record of any incidents that may occur.Supervise Port Security Team Schedule Must be Flexible. Includes nights and weekends. Skills/Experience Required Ability to remain calm and confident under pressure and work within strict time limits.Always maintain and practice a high degree of confidentiality.Provide support to the wider team when required.Professional, flexible, enthusiastic, proactive, self-motivated team player.Ability to work independently using own initiative when required.Consistently well presented in line with company/client standards.IT literacy would be an advantage.Clear, concise, confident communication and administration skills.Reliable with excellent time-management skills.Customer Care Awareness.Telephone and email etiquetteExperience in technical systems is desirable but not essential.Fully comprehensive 5-year work/education history.Door Supervisor SIA license is required.
    Training and Development
    Vigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan. Equal Opportunities Vigilant Security is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment. All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided, and any incidents reported accordingly. We are part of the Government Disability Confident Employer Scheme and are committed to offering opportunities for the disabled to join our ever-expanding workforce
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  • Security Officer  

    - Edinburgh
    Security Officer The Role Vigilant Security are looking for driven ind... Read More
    Security Officer The Role Vigilant Security are looking for driven individuals to join our existing Port Security Team at the South Queensferry Cruise Ship Terminal. The South Queensferry Cruise Ship Terminal operates during the summer months supporting visiting cruise liners.  This position may suit someone with experience in event security who wants to work on a casual basis.  The successful candidates must be able to work as part of a team and will be responsible for maintaining the day-to-day operation requirements of the Port and Cruise Ship Terminal, whist maintaining high standards of professionalism at all times. We offer a competitive rate of pay.Shifts will be determined by the visiting Cruise Liner.Security Officer - £14.00 p/h Key Tasks Understand and adhere to the strategic direction of the client.Manage the port security, ensuring that all processes are adhered to including all access control and associated reports.Support the continual development of working practises and maintain an excellent knowledge the site.Ensure no unauthorised persons allowed within restricted areas.Promote clear and concise communication skills.Provide a professional first impression whist being responsive and detail oriented.Be seen as a visible customer focused professional.Ensure that the standards of presentation set by the client are always met.Complete a full detailed handover at the end of each shift including reporting and any associated paperwork.Ensure that all H&S policies are adhered to.Report and maintain an accurate record of any incidents that may occur. Schedule Must be Flexible. Includes nights and weekends. Skills/Experience Required Ability to remain calm and confident under pressure and work within strict time limits.Always maintain and practice a high degree of confidentiality.Provide support to the wider team when required.Professional, flexible, enthusiastic, proactive, self-motivated team player.Ability to work independently using own initiative when required.Consistently well presented in line with company/client standards.IT literacy would be an advantage.Clear, concise, confident communication and administration skills.Reliable with excellent time-management skills.Customer Care Awareness.Telephone and email etiquetteExperience in technical systems is desirable but not essential.Fully comprehensive 5-year work/education history.Door Supervisor SIA license is required.
    Training and Development
    Vigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan. Equal Opportunities Vigilant Security is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment. All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided, and any incidents reported accordingly. We are part of the Government Disability Confident Employer Scheme and are committed to offering opportunities for the disabled to join our ever-expanding workforce
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  • Corporate Security Officer/Receptionist  

    - Harrow
    Vigilant Security are offering an exciting opportunity for a Reception... Read More
    Vigilant Security are offering an exciting opportunity for a Receptionist/Security Officer professional to join our expanding team, working with a cooperate client in Harrow
    This is a Monday to Friday Position working 09:00am - 17:00 Hours.
    Corporate Receptionist/Security Officer
    The post holder (SIA license) and (SIA CCTV Licence) will be required. You responsible for maintaining the day-to-day Security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism, Supervisory Experience would also be an advantage.
    Location:                           HarrowStart                                  JanuaryTraining                             Training GivenUniform                         SuppliedSalary                               £13.85p/h increasing in AprilParking                             Free onsite parkingOver Time                        Available according to business needs & shift pattern rest daysMain Duties & Responsibilities
    Provide a prompt, polite and warm welcome to all visitors. Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day Be seen as a visible customer focused professional greeting and engaging with visitors. Provide a consistent professional service at all times. Communicate visitor/client arrivals to the relevant person promptly. Maintain a high security awareness at all times Undertake patrols and inspections in accordance with management instructions. Proficient use of relevant communications equipment will require candidate to have good communication skills. Ensuring all H&S policies are adhered to. Ensuring that no un-authorised persons are permitted in prohibited areas. Issue visitor passes using agreed processes and procedures Maintaining an accurate record of any incidents that occur.
    What We Are Looking For:
    Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player Smart and confident. Excellent interpersonal skills and the ability to interact with people at all levels Immaculate presentation Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail. Maintain and practice a high degree of confidentiality at all times Computer literate Good communication skills, both written and verbal Able to be vetted back 5 years or since leaving compulsory education. Provide support to the wider when required. Current SIA License. Current SIA CCTV Licence.
    About us:
    Vigilant Security cover a range of security related services including manned guarding, mobile patrols and keyholding.
    We currently employ 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years.
    We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent.
    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age
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  • Corporate Security Officer  

    - Bracknell
    Part Time Corporate Security Officer - (Sunday Day shifts)Good experie... Read More
    Part Time Corporate Security Officer - (Sunday Day shifts)
    Good experience within a corporate environment, smart, well groomed, SIA accreditation, good understanding of verbal & written English, Good communicator, Smart handwriting for reports, able to adapt to additional light site office duties as communicated by site FM from time to time, very customer focussed and polite individual. (Sunday Day Shifts - 07:30 - 19:30)
    Location:                            Honda Bracknell RG121HLSalary                                £20p/hShift Timings (Sundays)       7.30am to 19:30 [12 hours]Parking                              Free onsite parkingOver Time                         Available according to business needs & shift pattern rest days       Welcomes visitors by greeting them, in person or on the telephone.       Maintains security by following procedures; monitoring logbook; issuing visitor badges.       Maintains safe and clean reception area by complying with procedures, rules, and regulations.       Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.       Contributes to team effort by accomplishing related results as needed.       Managing a high quality, customer focused Executive/Conference room service       Completing regular housekeeping checks throughout the Executive/Conference rooms to deliver a seamless meeting room.       Advising users on meeting room availability and suitability by using On-Line Room Booking System       The coordination of all meeting room bookings and requests       Controlling the entry and exit of visitors and employees, ensuring that all security procedures are followed.       Maintaining an accurate visitor/contractor log       Maintaining awareness of the Client business       Answering telephone calls within the specified response time       Postal duties

    The successful candidate for this role will have;A high degree of attention to detail and the ability to work under pressure.Excellent communication skills.Good Customer service and communication skills.The ability to demonstrate great teamwork.SIA Badge.First Aider/Fire Warden trained.  Pay Rate £20.00 per hour
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  • Relief Security Officer  

    - Edinburgh
    Relief Security Officer Vigilant are offering an exciting opportunity... Read More
    Relief Security Officer Vigilant are offering an exciting opportunity for a security professional to join our expanding team in Edinburgh. Scope: This is a permanent contract working days, nights & weekends. The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism.
    The pay rate is £12.60 p/h.Officers with a UK driving licence can be deployed in a Patrol and Response role - pay rate £13.60 p/h. Main Duties & Responsibilities:  Provide a prompt, polite and warm welcome to all visitors. Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day Be seen as a visible customer focused professional greeting and engaging with visitors. Provide a consistent professional service at all times. Communicate visitor/client arrivals to the relevant person promptly. Maintain a high security awareness at all times Undertake patrols and inspections in accordance with management instructions. Proficient use of relevant communications equipment will require candidate to have good communication skills. Ensuring all H&S policies are adhered to. Ensuring that no un-authorised persons are permitted in prohibited areas. Issue visitor passes using agreed processes and procedures Maintaining an accurate record of any incidents that occur.Where qualified (UK Driving Licence) - perform Patrol and Response duties What We Are Looking For:  Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player Smart and confident. Excellent interpersonal skills and the ability to interact with people at all levels Immaculate presentation Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail. Maintain and practice a high degree of confidentiality at all times Computer literate Good communication skills, both written and verbal Able to be vetted back 5 years or since leaving compulsory education. Provide support to the wider when required. Current SIA license. (UK Driving Licence is beneficial)
    Training and DevelopmentVigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan. Equal Opportunities Vigilant Security is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment. All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided, and any incidents reported accordingly. We are part of the Government Disability Confident Employer Scheme and are committed to offering opportunities for the disabled to join our ever-expanding workforce.
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  • Security Officer  

    - Reading
    Security Officer (Bench)Vigilant Security are offering an exciting opp... Read More
    Security Officer (Bench)


    Vigilant Security are offering an exciting opportunity for a security professional to join our expanding team, working with a high-profile NHS client in Reading.


    Scope:


    This is a casual contract working days, nights weekends with opportunities for overtime.
    The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism. The pay rate is £12.60p/h.


    Main Duties & Responsibilities:


    Provide a prompt, polite and warm welcome to all visitors.
    Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day
    Be seen as a visible customer focused professional greeting and engaging with visitors.
    Provide a consistent professional service at all times.
    Communicate visitor/client arrivals to the relevant person promptly.
    Maintain a high security awareness at all times
    Undertake patrols and inspections in accordance with management instructions.
    Proficient use of relevant communications equipment will require candidate to have good communication skills.
    Ensuring all H&S policies are adhered to.
    Ensuring that no un-authorised persons are permitted in prohibited areas.
    Issue visitor passes using agreed processes and procedures
    Maintaining an accurate record of any incidents that occur.
    What We Are Looking For:
    Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player
    Smart and confident.
    Excellent interpersonal skills and the ability to interact with people at all levels
    Immaculate presentation
    Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
    Maintain and practice a high degree of confidentiality at all times
    Computer literate
    Good communication skills, both written and verbal
    Able to be vetted back 5 years or since leaving compulsory education.
    Provide support to the wider when required.
    Current SIA license.


    About us:


    Vigilant Security cover a range of security related services including manned guarding, mobile patrols and keyholding.


    We currently employ 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years.


    We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent.


    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.


    Hourly Fixed Salary: £12.60
    Job type: Casual
    Job terms: Part-time
    Address: On site / Reading, UK
    Sector: Security | Physical
    Created at: 8th September, 2025 PM
    Published by: Geoffrey Bird
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  • Security Officer  

    - Darlington
    Vigilant Security are looking for a dynamic individual to join our tea... Read More
    Vigilant Security are looking for a dynamic individual to join our team at Darlington Memorial Hospital on a full-time, permanent contract. This position may suit anyone who has previous experience within the Security, Hospitality or Customer Service Industry, or someone looking to start a new career. You must be able to work as part of a team and be able to carry out specific instructions set by the client. As an approved SIA ACS Contractor, Vigilant Security sit at the top 5% of security providers which benchmarks the high quality of procedures and training that all staff undergo. Your Role:You will provide a professional, responsive and observant security presence. The Security Officer duties on this site are varied they will include elements of reception duties, as well as customer facing duties, patrolling and site inspections. Communication and Customer Service skills are essential for the job as you will engage with clients and visitors throughout each shift. A high quality of security will be given whilst staying alert to any potential risks or threats to the location, its assets and people.  Benefits of working with us:Full and ongoing training with a view for career development including opportunities to progress.Competitive annual leaveCompany uniform providedPay Rate £12.21 per hourShift pattern - 4 on 4 offOption to join HSF which offers money back for you and your family on health care expenses such as dental and optical services.Employee App, so you have access to the latest company announcementsReward and Recognition scheme Cycle to Work scheme About us:Vigilant Security cover a range of security related services including manned guarding, mobile patrols and keyholding. We currently employ 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover of £45 million per annum and a forecast for continued growth throughout the next five years. We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent. Candidate requirements:SIA licence essentialExcellent communication & administration skillsReliable with excellent time-management skillsSmart, well-groomed and confidentCustomer Care AwarenessTelephone/switchboard skillsFirst Aid training would be an advantageIT literacy would be an advantageFully comprehensive 5 year work/education history  We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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  • Security Manager  

    - London
    Job Purpose A fantastic opportunity has arisen within the heart of cen... Read More
    Job Purpose A fantastic opportunity has arisen within the heart of central London for a dynamic Security Manager. You will be self-driven with a proactive mindset to lead a security focused team and deliver a high quality of customer service to both our clients and service users. The ideal candidate will possess an extensive knowledge of security management, an innate understanding of team leadership and an intuitive approach to delivering an exemplary occupier and visitor experience that exceeds expectation.  As Security Manager, you will be responsible for recruiting, managing and empowering your team, setting the example as a strong, caring and inspiring leader with an ability to champion success and support where necessary. You will be self-motivated, confident in your communications and deal with all levels of stakeholders as second nature, with regular, meaningful interactions with the client. The site environs encompass corporate offices and commercial luxury retail. With the team working across front-of-house, back-of-house, loading bay and security control room, this makes for an exciting and varied role, utilising the broader aspects of the successful candidate's experience. This amazing opportunity operates on a full-time contract working 0800-1800 Monday-Friday.  We offer a competitive salary of £54,906K per annum.  Your holiday entitlement will be 28 days per annum inclusive of bank holidays. Vigilant Security prides itself in offering an exemplary welcome to our clients. Key Responsibilities         Actively engage with the onsite team of security officer employees daily, to ensure effective communication of all matters pertaining to the delivery of a consistently 5-star guest experience.        Work closely and consultatively with site management on any security and front-of-house matters, with a confident, experienced approach to setting-up a new site and running a large team effectively - this is essential.        Responsible for the professional conduct & development of all Security team members.        Ensure that all employee grievances are dealt with according to company procedures.        Must have a full understanding of the functions covered by Front of House, Back of House and Security team members.         Must have an awareness of electronic solutions such as CCTV & access control, key holding, post room and general business support. Previous working experience with MyTag, or similar, would be beneficial.        Ensure compliance with SLA requirements, minimizing risks to all associates in the client's business, which includes visitors, occupiers and internal associates.         Must take ownership of incidents and direct employees to ensure response, reporting and management is in line with policy and procedures.        Work in partnership with service partners and client's representatives, ensuring all aspects of site security and fire prevention requirements are effectively managed.        Regular liaison with external organisations such as the Council, Police and Emergency services        A methodical approach to key management, including documentation, handover processes, auditing and reconciliations, with a focus on ensuring all keys are tagged using the associated system (MyTag) and the team are thoroughly trained in the procedures associated.        You must ensure that all Security Officer employees are working in appropriate and safe conditions. Any accidents or faults that occur are being reported in accordance with procedures and policies.        Manage on a day-to-day basis the CCTV, fire and security systems installed, ensuring that all staff are fully trained and competent in their roles and carrying out their required duties.        Ensure that all incidents are managed and responded to in accordance with policies and procedures.        Liaise and meet with clients and customers on a regular basis to review and record contract performance whilst ensuring high quality standards are consistently maintained.        Daily liaison with tenant personnel to ensure that security issues are identified and resolved        Must be responsible for manning levels of contracted, ad-hoc and special events as per customer requirements, these include, recruitment, screening and vetting with administrators and central support ensuring that sufficient and suitable relief staff are available.         Must be responsible for Rota creation and weekly operational control liaison.        Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.        Scheduled mobile and/or on-site patrols are carried out correctly and all required reports are completed.        Ensure all staff uniforms are of a high standard with a clean-cut presentation at all times.        Manage all relevant systems and ensure that all defects are correctly monitored and reported.        Carry out investigations according to industry best practices        Completion of regular reports and their storage and dissemination to the Contract Manager and Client representative Essential Candidate Specification        Professional, highly driven, flexible, enthusiastic, proactive, excellent motivational skills.        Must have a valid DS license and CCTV license        Must have a clear understanding and be able to demonstrate outstanding customer service skills whilst maintaining a high degree of confidentiality at all times.        Clear, concise and confident communication skills which are customer service orientated with an excellent eye for detail.        Extensive experience in key management, including auditing and systems associated.        Flexibility, reliability and being able to work days/nights and weekends to suit the needs of the business.         Must be able to demonstrate the ability to think and act quickly in emergencies or under pressure and must be physically able to carry out all duties.        Ensure monthly ad hoc spreadsheets are maintained and submitted in a timely manner        Computer literate with knowledge of Word, Excel and Power Point and Outlook        Thorough knowledge of relevant security systems and their operation.        Ability to work independently with confidence, using own initiative as required.        Team player with strong leadership skills and being a role model for your fellow colleagues.        Must be patient, tolerant, reliable and trustworthy whilst being persuasive and assertive.        Confidence and common sense to access and utilize expert resources when making decisions.        5 years of verifiable work history.         Stakeholer engagement including council, police and local BIDs. 
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