Job Title: Security Supervisor
Location: Smithfield, London, EC1A 9PS
Hours: 4 on 4 off (days and nights)
Job Purpose
We are seeking a proactive and experienced Security Supervisor to support the smooth operation of a high-profile site in Central London. This role involves overseeing day-to-day security functions, managing a team of security staff, coordinating with clientele, and maintaining a high standard of service delivery. The successful candidate will act as the first point of contact during their shift and ensure compliance with all operational, safety, and security protocols.
Key Responsibilities
Lead daily security operations, acting as the central point of contact during shifts.Coordinate response to accidents, incidents, and emergencies according to site protocols.Maintain detailed and accurate records including incident reports, daily occurrence logs, and handovers using internal platforms.Conduct regular post visits and staff checks throughout shifts.Ensure full compliance with health & safety, GDPR, and site-specific regulations.Supervise and support security staff, ensuring high standards of professionalism and conduct.Liaise with building engineers and other service partners to resolve faults and ensure smooth site operations.Handle lift entrapments and other building emergencies appropriately.Manage staffing levels, rota planning, and ensure adequate break schedules.Assist with training and onboarding of new staff, conducting assessments and performance reviews where required.Monitor and maintain documentation, including uniforms, access passes, and key logs.Conduct return-to-work interviews and maintain attendance records.Carry out routine audits and reporting tasks, including CCTV audits and shift summaries.
Candidate Requirements
Essential:
Previous experience in a similar supervisory or control room role within a corporate or high-profile environment.Door Supervisor Licence.CCTV Operator Licence.Strong understanding of emergency procedures, incident reporting, and escalation protocols.Excellent verbal and written communication skills.IT literacy, with the ability to update digital logs and reports.Experience using CCTV, fire alarm panels, access control, and incident management systems.Ability to lead, motivate, and develop a team.High level of integrity and professionalism.Strong attention to detail and ability to prioritise tasks under pressure.CSCS Card.
Desirable:
Experience working with digital booking and facility management systems.Familiarity with GDPR compliance in a security setting.
Additional Information
This role requires a flexible individual willing to work various shifts, including nights and weekends. The Supervisor is expected to uphold company and client standards, ensure team accountability, and act decisively during operational incidents. Training will be provided where necessary, but candidates are expected to demonstrate strong leadership and initiative from day one.
About us:
Vigilant Security cover a range of security related services including manned guarding, mobile patrols and keyholding. We currently employ over 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover of £45 million per annum and a forecast for continued growth throughout the next five years. We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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