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  • Specialist Biomedical Scientist  

    - London
    Job overview We are looking for top talent to join the UK’s leading an... Read More
    Job overview We are looking for top talent to join the UK’s leading and fastest and growing pathology company – a scientific organisation with a clinical purpose. Working in partnership with our service partners, Guy’s and St. Thomas’ Hospitals, King’s College Hospital, Princess Royal University Hospital and local CCG networks, we aim to set the standard for the future of pathology. Infection Sciences (Microbiology) Specialist Biomedical Scientist (Band 6) Friars Bridge Court This is an exciting opportunity for a Band 6 Specialist Biomedical Scientist to join the Synnovis Infection Sciences team providing support for a specialist service for a range of complex patients. You will be joining an exceptional and dedicated team who always go the extra mile for the benefit of our patients. We are a progressive, UKAS ISO 15189:2012 accredited service who provide a comprehensive range of investigations which include bacteriology, parasitology, mycology, virology and infection surveillance for Synnovis NHS Partners and the local community. Working Pattern Details: This role requires working a rotating 24-hour shift pattern across Infection Sciences, including night shifts (8:30pm to 8:30am), long early shifts (7:30am to 6:30pm), and long late day shifts (9:00am to 9:00pm) An example of the current operational rota is attached; this may be subject to change due to operational requirements Main duties of the job Perform and interpret routine and specialist biomedical investigations in line with skills, experience, and competencies. Maintain professional standards required by the HCPC and provide technical advice to clinical colleagues. Process specimens and handle sensitive patient information with care, following SOPs. Contribute to the development, verification, and validation of new tests, including clinical trial samples. Supervise, support, train, and mentor MLAs, APs, and BMSs to ensure laboratory standards are met. Ensure compliance with safety regulations, legislation, and quality standards (CQC, UKAS, Synnovis policies). Participate in quality management activities, audits, inspections, EQA, and IQC procedures. Accurately use LIMS, Q-Pulse, and other systems for reliable data capture and reporting. Report incidents and adverse events, supporting junior colleagues in the process. Demonstrate ongoing competency, professionalism, and effective communication with colleagues of varying knowledge levels. Prioritise workload effectively, meet deadlines, and maintain high standards of work. Engage in CPD to keep knowledge and practices up to date. Working for our organisation We are an IBMS-approved training laboratory and support career development through various pathways, including opportunities for higher degrees, specialist portfolios, and leadership roles. Your development and learning You will have a suite of learning opportunities available through The Synnovis Way Development programme, the Scientific Learning and Development Fund and the Synnovis Academy through which you can receive funding / support for advanced qualifications. Through our Innovation Accelerator Fund, you can apply for finance to get that new innovative scientific project off the ground, and participate with the wider scientific community through symposiums, conferences and other peer group meetings. Detailed job description and main responsibilities This role supports the delivery of biomedical investigations as part of the laboratory in Synnovis. Reporting to the Operations Managers, you will hold a variety of responsibilities to ensure the successful delivery of pathology services, in line with our corporate objectives. You will hold a variety of accountabilities in the laboratory environment. These may include, but are not limited to: Perform and interpret routine and specialist biomedical investigations by participating in regular daily workloads, as directed by management, in line with your skills, experience and competencies. Maintain standards of conduct required by the HCPC to practice as a registered Biomedical Scientist. Provide technical advice to clinical colleagues as required and within limits of competency. Process specimens and handle sensitive information with care and due diligence, such as patient results, in line with local SOPs. Propose and implement changes to SOPs, policies and work practice as required. Participate in development of new tests, as directed, including alignment with accreditation bodies and local management processes. Where necessary this will include analysing clinical trial samples. Participate in verification and validation work when required. Day to day supervision of MLAs, APs and BMSs, providing support, training and mentoring to ensure performance is in line with laboratory standards. Observe all safety regulations and ensure others are doing the same. This includes holding people to account when standards fall short of expectations and raising concerns about safety in the laboratory. Ensure compliance for your area of work with all legislative and quality requirements of regulatory directives, accreditation bodies, and local management including: Care Quality Commission UKAS Synnovis policies and SOPs Any other body in area of responsibility. Participate in quality management activities including inspections, audits, EQA and IQC procedures as required. Utilise the Laboratory Information Management System (LIMS), Q-Pulse quality management database and other relevant software to ensure high quality reliable data capture and entry. Complete data entry accurately to record sensitive patient information, requiring frequent, long period of concentration whilst maintaining patient confidentiality and following Information Governance (IG) guidelines. Work closely with colleagues in the quality team to identify best practice and embed a culture of high quality and performance across your area. Report all incidents and adverse events to management and enter the information in the CAPA module of Q-pulse in a timely manner as directed, supervising and assisting junior colleagues with the process. Demonstrate ongoing laboratory-based competency against training plans. Demonstrate professionalism, patience and empathy when explaining complex subjects, and in particular when communicating with people who do not share same level of knowledge or understanding. Prioritise your workload effectively to ensure that deadlines are met, and that work is delivered to the highest standards possible. Take part in CPD activities to ensure that your practices and knowledge are always relevant and up to date to your specific area. Person specification Qualifications Essential criteria BSc (Hons) IBMS accredited degree or equivalent HCPC State registration as a Biomedical Scientist Specialist portfolio in relevant discipline (if HCPC Registration via IBMS Portfolio route) or equivalent experience or FIBMS Desirable criteria IBMS membership Experience Essential criteria Significant demonstrable broadbased discipline specific practical experience Analysing, interpreting and technical validation of routine, complex and specialist results Using Laboratory Information Systems Development of special interest and expertise in one or more areas of the laboratory, for example Quality, Health & Safety, Training or IT Desirable criteria Development of special interest and expertise in one or more areas of the laboratory, for example Quality, Health & Safety, Training or IT Skills and Knowledge Essential criteria Demonstrates a sound understanding of the physiology, pathology, and scientific principles relevant to specialism Demonstrates a high degree of skill and knowledge where interpretation of results can be highly subjective Well-developed physical skills, demonstrable ability to use precision equipment and consumables Desirable criteria Leadership qualities with experience of coaching, coordinating and supervising a team Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development
    opportunities
    Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

    Read Less
  • Senior Specialist Biomedical Scientist  

    - London
    Job overview Are you a Biomedical Scientist ready to progress to a sen... Read More
    Job overview Are you a Biomedical Scientist ready to progress to a senior role? Do you have an interest in mass spectrometry and like to work in central London? Then this could be the role for you. 

    Mass Spectrometry is used across our department to deliver newborn screening for the southeast Thames region, diagnosis and monitoring of inherited metabolic diseases including purine metabolism and some therapeutic drug monitoring. The laboratory is equipped with tandem mass spectrometers, gas chromatography mass spectrometers and high-performance liquid chromatography analysers.

    Our department is split across two sites, the Hub laboratory at Blackfriars and a satellite mass spectrometry lab located at Denmark Hill. You will part of a small team of seniors managing the day to day running of the laboratories.

    The post will involve working with highly qualified staff and motivated scientists. Within this role you will also work closely with our clinical teams providing a unique insight into the management of patients. 

    Applicants must have HCPC registration and a higher-level qualification. Main duties of the job As a Senior Specialist Biomedical Scientist, the post holder will be responsible for the day-to-day management of the Laboratory. The focus of this role is to ensure the efficient delivery of high-quality screening, diagnostic and monitoring services to achieve the objectives of efficient and effective patient care and resource management within the hospital. This role seeks to achieve this by the effective line management of a team of Biomedical Scientists, Associate Practitioners and Medical Laboratory Assistants.

    The post holder will be required to:

    • Train and motivate staff to meet service requirements and turnaround times
    • Line manage several staff of varying grades
    • Communicate effectively with senior staff and clinicians
    • Undertake analytical, technical and administrative duties, including troubleshooting to ensure reliable service delivery. 
    • Undertake their responsibilities to meet all required national standards e.g. UKAS.
    • When necessary, the post holder may be required to deputise for a more senior colleague. 
    • Assist staff completing registration and specialist portfolios  Working for our organisation You will have a access to learning opportunities available through The ACCE competencies programme, the Scientific Learning and Development Fund and the Synnovis Academy through which you can receive funding / support for advanced qualifications.

    Through our Innovation Accelerator Fund, you can apply for finance to get that new innovative scientific project off the ground, and participate with the wider scientific community through symposiums, conferences and other peer group meetings. Detailed job description and main responsibilities At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. The post is based in the Biochemical Sciences department within Synnovis Analytics Reference Services which is currently migrating most of the routine service to the Synnovis Hub laboratory in Blackfriars. 

    This is a unique opportunity for an individual with the appropriate technical skills, leadership and initiative to gain experience in a specialist area of laboratory medicine and contribute to the efficient delivery of specialist services. Reporting to the Principal Biomedical Scientist or Operations Manager you will have a high level of responsibility, including leading in an area of expertise to ensure the successful delivery of pathology services.  You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to: 
    • Responsible for a specialist area, providing specialised technical scientific services and
    communicating complex information that will aid and determine clinical diagnosis.
    • Contribute to the development of specialist investigations, identifying better ways of
    working and finding efficiencies in service delivery. 
    • Manage day-to-day staffing with the Operations Manager to ensure all resourcing needs
    are met, manage workflow and relevant training to meet turnaround times, cover bench
    work and where required supervise others as part of early or late or weekend shifts. 
    Take part in other activities such as audits, training, and potentially clinical trials as
    required. 

    Key Responsibilities 

    • Analyse samples in line with local Standard Operating Procedures (SOPs) including but
    not limited to recording results and necessary action on the Laboratory Information
    Management Systems (LIMS), ensuring all Information Governance (IG) requirements
    are met. 
    • Maintain standards of conduct required by the HCPC to practice as a registered
    Biomedical Scientist. 
    • Provide technical advice to clinical colleagues as required and within limits of competency. 
    • Participate in the strategic development and service improvement of the analytical
    service, be responsible for the implementation of new techniques, equipment, and tests,
    as directed including all verification and validation work. Where necessary this will include
    analysing clinical trial samples. 
    • Ensure all incidents and events are correctly reported by junior staff in Q-Pulse quality
    management database and other relevant software and support them in learning quality
    procedures and investigations. 
    • In conjunction with the Quality team, monitor, report and action errors, hazards, and
    incidents logged in the CAPA module of Q-Pulse. This may include taking part in
    investigations of incidents and providing expert insight into making improvements based
    on outcomes. 
    • Participate in appropriate clinical audits as required and directed. 
    • Monitor, and report on EQA and IQC procedures and be responsible for correcting
    problems that have been identified. 
    • Ensure compliance with all regulatory and quality requirements of regulatory directives,
    accreditation bodies, and local management including: 
    • Care Quality Commission 
    • UKAS 
    • Synnovis policies and SOPs 
    • Any other body in area of responsibility. 
    • Provide supervision for all employees, including participating in early, late and weekend
    shifts if necessary and as required. 
    • Line manage employees, as required. This includes delivering all aspects of people
    management, such as recruitment, performance management, absence management,
    learning and development, employee health and wellbeing. 
    • Encourage junior employees in their scientific expertise, knowledge and professional
    development, including the safe use of highly complex and sensitive equipment. 
    • Develop, prepare, write, and review relevant documents, including SOPs, COSHH and
    risk assessments in line with the ISO 15189 standard. 
    • Demonstrate ongoing laboratory-based competency against training plans.
     Ensure that all Synnovis policies and procedures are implemented and maintained. 
    • Demonstrate professionalism, patience and empathy when explaining complex subjects,
    and in particular when communicating with people who do not share same level of
    knowledge or understanding. 
    • Attend, and where required, chair regular departmental meetings and contribute to
    effective communication within the department. 
    • Work closely with Operations Manager to ensure stock inventory compliance. 
    • Deputise for the Operations Manager including attendance at meetings, as required. 
    • Take part in CPD activities to ensure that your practices and knowledge are always
    relevant and up to date to your specific area  Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

    The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

    The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

    KCH

    King’s College Hospital Foundation Trust is one of the UK’s leading NHS Foundation Trusts in specialist teaching. King’s has various divisions including Neurosciences, Haematology, Cancer and Cardiovascular sciences, where there are unlimited opportunities to develop and perfect your career.

    Over the last 170 years, King’s has delivered nothing but world class service to all its patients from deprived communities as well as some of the wealthiest in London. 

    The Hub

    The hub is an eight-storey building, and we are working across 10 floors including the ground and lower ground floors. Synnovis’ corporate function operates from the hub on the 8th floor, above the laboratories underneath. This is a total net internal area of almost 10,000m squared across the 10 floors.

    Based in Blackfriars, it’s less than a 5 minute walk from Southwark Tube or Blackfriars station and nestled closely to a vast array of entertainment and fabulous places to dine, relax and meet people. Person specification Qualifications Essential criteria BSc (Hons) IBMS accredited degree or equivalent HCPC State registration as a Biomedical Scientist Specialist portfolio in relevant discipline or equivalent experience (if HCPC Registration via IBMS Portfolio route) or FIBMS MSc, FIBMS or equivalent experience in a similar role Specialist portfolio in relevant discipline or equivalent experience (if HCPC Registration via IBMS Portfolio route) or FIBMS Desirable criteria Quality or Management qualification IBMS Membership Experience Essential criteria Leadership qualities with experience of coaching, co-ordinating and managing a team Significant demonstrable discipline specific practical experience Experience in and ability to supervise analysis, interpretation and technical validation of routine, complex and specialist results Lead in area of special interest and expertise in one or more areas of the laboratory, for example Quality, Health & Safety, Training or IT Desirable criteria Specialist BMS with skills in research, clinical or analytical areas Experience in Mass spectrometry Experience in inherited metabolic diseases or newborn screening Experience in reference chemistry Line management experience Experience with manual extraction techniques Skills and Knowledge Essential criteria Manage the resolution of troubleshooting activity for highly technical and precision equipment and assays Desirable criteria Knowledge of relevant techniques used in Biochemical Sciences Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development
    opportunities
    Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

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  • Server and Cloud Engineer  

    - London
    Job overview The Infrastructure and Technical Architecture team at Syn... Read More
    Job overview The Infrastructure and Technical Architecture team at Synnovis are looking for the right person to expand our team’s ability to support the expanded business and its shift to cloud-based platforms. The successful candidate will be joining a small but growing team to meet the growing needs of the business. We welcome candidates bringing their wide and varied experience, in particular where it might pertain to the healthcare industry, and their demonstrable good and secure practices to further bolster our team and our efforts to provide a highly secure environment for the business. The successful candidate will be working with modern cloud-based environments, identity, and modern managed endpoints; supporting, monitoring, managing, documenting, and maintaining existing platforms whilst providing their wealth of insights and experience in future planning and delivery. The successful candidate will be working with all levels of the business, wherever the subject matter experts exist, to ensure that future projects and workloads are supported with the very best technical advice and guided to the best outcomes for the business. Main duties of the job The Infrastructure and Technical Architecture team at Synnovis are currently a six-person team, expanding to an eleven-person team as part of this recruitment process. The sub-set of that department you will be joining is the Server and Cloud team. We operate out of our central hub of operations at Friars Bridge Court, Blackfriars, with options to work remotely as business needs require. We have in the last eighteen months been through a challenging migration of all our services from a traditional data centre to cloud-based solutions as a result of a cyber-attack whilst simultaneously managing the migration of a significant proportion of our laboratory workflow from labs distributed around our Trust partners’ sites to a centralised location. This has given us an unparalleled opportunity to use new technologies to deliver our services and recreate our environments to highly secure standards. You will be working with these new technologies to maintain their operation to these high standards. Working for our organisation Your development and learning You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals. This is managed between you and your line manager in line with your own personal and professional development ambitions. You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund. Detailed job description and main responsibilities At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more. Purpose of the Job

    To support the Server and Cloud Platform Lead in maintaining a highly secure server environment, identity platform, endpoint management platform, and associated systems, to the highest external and internal standards. Providing the business with the tools necessary to carry out their primary function, and to support them in the use of those tools. To bring their practical experience of best practice to further enhance our environment. What you will do
    Support, monitor, manage, document, and maintain existing server platforms, and provide insights and experience in future planning and delivery. Work to a robust framework under which we can provide safe and secure access under a least permissions principle to users who are required to work with our resources. Work with multiple sources of information and ensure that records are accurate. Monitor access and investigate any issues relating to identity across our platforms. Provide a third-line equivalent support for ServiceDesk and End User Technology teams. Follow incident management and request fulfilment through established procedures Document and maintain, current and future workloads and processes, and records necessary for operation of the business. Support planned project work where necessary for both planning, implementation, early support and transition into a supported model. Optionally provide out-of-hours telephone support as part of a rota to support resolution of significant outages or planned maintenance works. Key Responsibilities Support the Cloud and Server Team lead in supporting the wider business. Undertake support and project work within the business as required. Perform daily operational checks on multiple systems. Monitor ticketing system and act on tickets raised.  Monitor monitoring platform and act on alerts. Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers. The hub is an eight-storey building, and we are working across 10 floors including the ground and lower ground floors. Synnovis’ corporate function operates from the hub on the 8th floor, above the laboratories underneath. This is a total net internal area of almost 10,000m squared across the 10 floors. Based in Blackfriars, it’s less than a 5-minute walk from Southwark Tube or Blackfriars station and nestled closely to a vast array of entertainment and fabulous places to dine, relax and meet people. Person specification Qualifications Essential criteria English GCSE grade C, 4, equivalent or higher Mathematics GCSE grade C, 4, equivalent or higher Experience Essential criteria Windows Server operating systems Microsoft Active Directory or Entra Domain Services Microsoft Entra Microsoft Intune Microsoft Azure Microsoft PowerShell Microsoft Remote Desktop Server environments (RDS) or Azure Virtual Desktop (AVD) Desirable criteria Experience of working in an environment with change management Experience of working in an ITIL environment Experience of working in a healthcare environment Skills & Knowledge Essential criteria Demonstrate an ability to work as part of a team Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development
    opportunities
    Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

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  • Database Administrator  

    - London
    Job overview Are you passionate about maintaining the backbone of digi... Read More
    Job overview Are you passionate about maintaining the backbone of digital infrastructure? Do you thrive on ensuring data integrity, security, and accessibility? We're seeking a skilled Database Administrator (DBA) to join our dynamic team and play a pivotal role in managing our organisation's databases. As a Database Administrator, you will be responsible for the performance, integrity, and security of our databases. You will collaborate with cross-functional teams to design, implement, and optimise database systems that meet the evolving needs of the business. Your expertise will drive efficient data management practices, ensuring seamless operation and accessibility of critical information. You will be joining the Infrastructure and Technical Architecture Team, who are responsible for the design and implementation of technology solutions within Synnovis as well as providing skills across multiple disciplines. Main duties of the job The core responsibility of the role is to ensure the seamless operation and accessibility of critical information. The Database Administrator (DBA) plays a pivotal role in managing our organisation's databases. Collaborating with cross-functional teams in designing, implementing, and optimising database systems to meet business needs. Summary of the key responsibilities are: §Design, implement, and maintain database systems that align with business requirements and performance objectives. §Monitor database performance, identify bottlenecks, and optimise queries for enhanced efficiency and scalability. §Implement robust security measures to safeguard sensitive data, including access control, encryption, and compliance with regulatory standards. §Develop and maintain backup and recovery strategies to minimise data loss and ensure business continuity in the event of system failures or disasters. §Perform routine maintenance tasks, apply patches, and coordinate database upgrades to ensure system reliability and compatibility with emerging technologies. §Diagnose and resolve database-related issues in a timely manner, collaborating with technical teams to implement effective solutions. §Maintain comprehensive documentation of database configurations, procedures, and best practices. Provide training and support to end-users as needed. Working for our organisation Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust, and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. In addition to the role proving an opportunity to work on a range of applications that support the services, there are training opportunities. You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals. This is managed between you and your line manager in line with your own personal and professional development ambitions. You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund. Detailed job description and main responsibilities As a Database Administrator (DBA) within Synnovis, you will play a crucial role in ensuring the smooth operation and performance of our SQL environment. Your responsibilities will encompass a wide range of tasks, from performing daily operational checks to collaborating with development teams for optimising database schemas and application performance. On a day-to-day basis, you will be responsible for conducting operational checks on all SQL environments, ensuring their stability and functionality. You will assist in the configuration, and maintenance of database management systems, working closely with the team to implement best practices and maintain system integrity. A key aspect of your role will involve supporting database backup, restoration, and recovery processes to minimise downtime and safeguard data integrity. You will play a pivotal role in controlling access permissions and privileges, implementing robust security measures to protect sensitive data. Monitoring the database environment will be another critical responsibility, as you'll need to promptly respond to system and application alerts to maintain optimal performance. Additionally, you will manage and test backup and disaster recovery procedures, ensuring readiness to handle any unexpected events. Performance tuning will also be a significant focus area, where your expertise will be essential in optimising database performance and enhancing efficiency. Your ability to document database configurations, procedures, and troubleshooting guides will contribute to knowledge sharing and facilitate seamless operations within the team. You will collaborate closely with the team lead to define structures and processes, contributing to the continuous improvement of our database management practices. Your engagement with the development team will involve analysing and optimising database schemas, queries, and application performance to enhance overall system effectiveness. You will be at the forefront of maintaining the stability, security, and performance of the SQL environment. Your dedication to operational excellence and collaboration with various teams will be instrumental in driving our organisations success in managing and leveraging data effectively. Duties and Responsibilities Conduct routine checks on all SQL environments to ensure smooth operation and identify any potential issues promptly. Support database backup, restoration, and recovery process to ensure data integrity and minimise downtime. Control access permissions and privileges. Monitor the database environment and act upon system and application automated alerts. Oversee backup and disaster recovery procedures, regularly testing them to ensure readiness and effectiveness in mitigating data loss and system downtime. Perform database performance tuning activities, optimising queries, configurations, and resource allocation to enhance system efficiency and responsiveness. Maintain comprehensive documentation of database configurations, procedures, and troubleshooting guides for reference and knowledge sharing within the team. Support the team in installing, configuring, and maintaining database management systems, adhering to best practices, and ensuring system integrity. Work closely with the development team, ensuring seamless integration and optimal performance of database-driven applications. Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites,Guy’s & St Thomas’ NHS Foundation Trust, and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers. The hub is an eight-storey building, and we are working across 10 floors including the ground and lower ground floors. Synnovis’ corporate function operates from the hub on the 8th floor, above the laboratories underneath. This is a total net internal area of almost 10,000m squared across the 10 floors. Based in Blackfriars, it’s less than a 5 minute walk from Southwark Tube or Blackfriars station and nestled closely to a vast array of entertainment and fabulous places to dine, relax and meet people. Person specification Qualifications Essential criteria Proficiency in managing popular database management systems such as Oracle, SQL Servers Strong command of SQL (Structured Query Language) for database manipulation, querying, and data retrieval, including writing complex queries, stored procedures, and triggers. Experience in setting up and managing database backup, restoration, and recovery processes Desirable criteria Microsoft Certified Systems Administrator Experience Essential criteria The provision of new databases to hardened specification Database performance tuning and maintenance Database backup and restore processes Database troubleshooting SQL Development - ability to write basic SQL queries to troubleshoot issues Desirable criteria SolarWinds Understanding of Help Desk Tools (ServiceNow) Healthcare support Experience with implementing operational automation. Experience in designing and managing data warehouses including knowledge of dimensional modelling, ETL (Extract, Transform, Load) processes, and business intelligence tools for data analysis and reporting. Skills & Knowledge Essential criteria Knowledge of best practices in IT and working within in an ITIL Framework. To provide a professional front when dealing with colleagues at all levels. Good communication skills Good general knowledge of workflows within pathology and/or healthcare settings. Desirable criteria Understanding of DevOps principles and practices, including continuous integration and deployment workflows. Strong interpersonal skills, including teamwork, collaboration, and the ability to communicate technical concepts effectively to diverse audiences. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development
    opportunities
    Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

    Read Less
  • Service Desk Operator  

    - London
    Job overview This post represents an exciting opportunity for an indiv... Read More
    Job overview This post represents an exciting opportunity for an individual with experience in Service Desk and IT Support to further develop their knowledge and capabilities.
    You would be joining the IT Service Desk and End User Technology team. This team consist of 1st line engineers (Service Desk Operators) and 2nd line engineers (End User Technology Engineers). The Service Desk team is responsible for the day-to-day IT support within Synnovis. Situated 5 minutes from Blackfriars station. Main duties of the job -Provide first point of call for all IT issues
    -Answer incoming phone calls and manage any walk-in queries
    -Manage individual ticket queue and ensure tickets are resolved in a timely manner
    -Triage incoming tickets to ensure they are directed to the appropriate teams.
    -Create and manage user accounts in Microsoft Entra ID
    -Manage staff E-mail accounts
    -Manage staff desktops
    -Occasional desktop support for staff on-site
    -Set up hardware for staff on-site, e.g. building laptops, configuring company mobile phones,
    -Organize courier deliveries/ collections for equipment between sites and staff
    -Manage equipment deliveries and ensure all hardware is documented in CMDB Working for our organisation You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals. This is managed between you and your line manager in line with your own personal and professional development ambitions. You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund. Detailed job description and main responsibilities At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London.  Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers. Synnovis’ Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities

    Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process.  All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependant on your availability and location.
    For our Permanent workforce we offer a competitive benefits package. 
    All employees are entitled to:
    • Contributory pension scheme
    • Generous annual leave entitlement
    • Groundbreaking personal development opportunities Person specification Qualifications Essential criteria Information Technology Degree or comparable experience Desirable criteria ITIL Foundation Experience Essential criteria Sound technical ability (relevant certifications will be highly advantageous). This includes excellent general IT knowledge of products and services and the ability to explain these to customers if needed Excellent all-round written and spoken communications skills The ability to solve problems quickly and effectively whilst coaching those around you to do the same Desirable criteria Experience in a NHS or pathology environment Skills Essential criteria Knowledge of best practices in IT and working within an ITIL framework, Excellent time management and the ability to prioritize urgent issues whilst maintaining business as usual Ability to maintain professional composure when dealing with colleagues of all levels Troubleshooting skills Problem management Technical Understanding Desirable criteria Good general knowledge of workflows within pathology and/or healthcare setting Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development
    opportunities
    Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

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  • Medical Technical Officer  

    - London
    Job overview The Genetics department is looking for an enthusiastic, h... Read More
    Job overview The Genetics department is looking for an enthusiastic, highly motivated Medical Technical Officer to join our comprehensive Genetics Service at the South East Genomic Laboratory Hub (SEGLH), based at Guy’s Hospital. You will support the continued provision of service and development of new tests aligned to the NHSE Genetics Test Directory. We are recruiting to a fixed term 12 month post shared between the Monogenics and Preimplantation Genetic Diagnosis (PGD) teams. The ideal candidate will be a quick learner and good team player. This role will give you the job satisfaction that comes from knowing that no two days are the same. The successful candidate will perform a variety of routine genetic diagnostic tests. Practical experience in genetic techniques as well as previous experience in a diagnostic laboratory is desirable. The post holder is expected to maintain professional competency and dexterity in precision-based tasks and maintain the levels of concentration required to maintain quality service. Main duties of the job The post holder will undertake a range of laboratory and housekeeping duties as appropriate, making use of the laboratory robotics equipment. They will work as part of a team, comprising of MLAs and MTOs who are line managed by Senior Technical staff. The technical and scientific teams work closely to deliver a high-quality laboratory diagnostic service. Excellent communication skills are required to work effectively with other team members. They will perform semi-automated and manual processing of specimens which requires a high level of dexterity. They will also ensure quality control measures are carried out to monitor analytical performance, take corrective action where applicable and report any failures to a senior members of staff. The post holder will ensure standards as required by the ISO15189 are maintained Working for our organisation The Genetics laboratories are part of Synnovis Analytics and are located within the Guy’s Hospital site. The Genetics department is made up of more than 120 staff and with close links to Clinical Services throughout Guy’s and St Thomas’ NHS Foundation Trust (GSTfT) and St George’s Hospital Foundation Trust. With our partner laboratories, the GLH for the South East region provides a comprehensive genomics service for a population of 8 million which includes specialist germline and cancer tests and a class-leading whole exome sequencing service. The laboratory works collaboratively with other pathology disciplines and research groups such as GSTfT Biomedical Research Centre and Genomics Innovation Unit and the GSTfT Assisted Conception Unit for Preimplantation Genetic Diagnosis. Your development and learning You will have a suite of learning opportunities available through The Synnovis Way Development programme, the Scientific Learning and Development Fund and the Synnovis Academy through which you can receive funding / support for advanced qualifications.  Through our Innovation Accelerator Fund, you can apply for finance to get that new innovative scientific project off the ground, and participate with the wider scientific community through symposiums, conferences and other peer group meetings. Detailed job description and main responsibilities Experience of handling clinical samples and use of pipettes is essential. The post holders will be responsible for: - Performing PCR, MLPA, Sanger sequencing as indicated to generate data. - They will perform automated, semi-automated and manual processing of specimens which may require a high level of dexterity. - They will also ensure quality control measures are carried out to monitor analytical performance, take corrective action where applicable and report any failures to a senior member of staff. - Adherence to the laboratory standard operating procedures. - Strict adherence to the laboratory and Departmental Health & Safety regulations and Codes of Practice. - Undertaking work to ensure that all results are reported within agreed turnaround times and resolve any problems associated with incomplete results. At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more. Person specification Qualifications Essential criteria BSc in relevant scientific discipline or equivalent, or working towards Desirable criteria AHCS Practitioner or BMS registration Experience Essential criteria Experience of handling of clinical samples. Practical experience in a range of laboratory techniques including PCR Desirable criteria Previous work within a genetics laboratory Practical experience in a range of laboratory techniques including MLPA and Sanger sequencing Skills Essential criteria Knowledge of a range of routine healthcare sciences duties, obtained through a period of training to degree level or equivalent level of knowledge Good co-ordination skills with good dexterity and hand eye co-ordination and those skills required for the performance of analytical techniques Numerate and literate with good command of spoken and written English Able to communicate information accurately Good computer keyboard skills Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development
    opportunities
    Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

    Read Less

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