Service AdvisorSalary: Up to £35,000
Hours: Monday to Friday, 8:00am – 5:00pm
Contract: PermanentWe’re looking for an experienced Service Advisor to join an independent automotive workshop in Peterborough. The site includes a well-equipped workshop, a professional service reception, admin offices and meeting rooms.You’ll be the key point of contact for customers, ensuring their experience is smooth and professional from start to finish. Working closely with our technicians, you’ll manage bookings, prepare job cards, and keep customers updated on progress.A good understanding of IT systems is essential, as much of your day will involve using workshop management software to record jobs, raise invoices and track service work.Job DescriptionAs a Service Advisor, your main responsibilities will include:
Greeting customers and handling incoming service enquiriesBooking vehicles in for repair, service, and MOTCommunicating clearly with technicians and workshop staffPreparing job cards, estimates, and invoices accuratelyKeeping customers updated on progress, costs, and completion timesManaging warranty claims and ensuring all documentation is completeUsing IT systems to update service records and maintain accurate customer dataProviding a professional, friendly and helpful service at all timesSupporting the team in ensuring smooth day-to-day workshop operations
About YouWe’re looking for someone who:
Has previous experience as a Service Advisor within the automotive industry (cars or LCVs)Is confident using IT systems and comfortable learning new softwareHas excellent communication and organisational skillsWorks well under pressure and enjoys being part of a busy teamTakes pride in delivering excellent customer service
Benefits
Competitive salary (up to £35,000)Private healthcare schemeOngoing training and development opportunitiesTeam events and corporate days28 days’ holiday (including bank holidays)
For more information on this Service Advisor role please click apply and someone will be in touch to discuss further.#ServiceAdvisor #MotorTradeJobs #AutomotiveJobs #WorkshopJobs #PeterboroughJobs #LCV #IndependentGarage #CustomerService #VehicleServicing #MotorIndustry #Aftersales #CarJobs #GarageJobs #AutomotiveCareers #ServiceReception
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