Client Accountant – Team Leader | Commercial Portfolio £55,000 – £60,000 per annum + Benefits Hybrid (3 days office / 2 days WFH) | City of London Permanent
Are you an experienced Manager, Team Lead, or Head of Department ready for a new challenge? Our client, a leading property management business, is seeking a Client Accounting Team Leader to oversee a Commercial Client Accounting & Service Charge team.
You’ll lead a small team (2–3 direct reports), manage a diverse commercial portfolio and play a key role in driving accuracy, efficiency and client satisfaction across the business.
Key Responsibilities:
Lead by example, encourage collaboration, accountability and maintain high team morale. Set clear objectives, conduct regular reviews and support career development through training and mentoring. Provide exceptional client care, acting as a key client-facing representative and confidently presenting to stakeholders. Attend client meetings, ensuring timely, accurate reporting in line with client mandates and statutory requirements. Support business development through proposals, presentations and participation in client pitches. Monitor and deliver KPIs and SLAs, driving continuous improvement in reporting, efficiency and automation. Lead and oversee the procurement and implementation of new client accounting systems. Maintain and enhance departmental policies, procedures and reporting to ensure compliance with RICS guidelines and best practice. Prepare and review budgets, forecasts and annual service charge reconciliations with supporting commentary. Manage system and project costs, contributing to business cases and operational planning.
Key Skills & Experience:
In-depth knowledge of RICS Service Charges in commercial property, and strong understanding of HMRC Land & Property VAT, CIS, and the Non-Resident Landlord Scheme. Strong client-facing presence with the ability to present and communicate effectively with stakeholders at all levels. Proven leadership skills, promoting collaboration, accountability, and a positive, high-performing team culture. Track record of managing complex client relationships and delivering exceptional service across multi-client portfolios. Experienced in leading cross-functional teams and managing multi-disciplinary projects from initiation to completion. Strong analytical and problem-solving ability, with a focus on driving efficiencies and process improvements. Demonstrated expertise in business processes, procedures, and change management to ensure compliance and operational excellence. Highly organised, self-motivated, and capable of managing multiple priorities in fast-paced environments. Excellent relationship-building and communication skills, fostering collaboration across departments and with clients.
If this opportunity matches your skills and experience, and you’re confident in delivering excellence across the outlined responsibilities, we’d love to hear from you. Please apply with your most recent CV.
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