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VANRATH
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  • Band 3 Adult Support Worker  

    - Magherafelt
    Vanrath are recruiting for a Band 3 Adult Support Worker on behalf of... Read More
    Vanrath are recruiting for a Band 3 Adult Support Worker on behalf of a large public sector company in Magherafelt on a block booking. What's in it for you? Monday to Friday 9am to 3pm (Additional hours for Transport cover may be offered am/pm if spaces on our bus rota needs covered, so we may need the staff member to be available to work between the hours of 8am and 4pm if needed for transport duties) block booking Band 3 £12.31ph About your next employer Under the direction of Adult Centre management team, to attend to the personal and social care needs of service users including those who require extra support needs e.g. Complex health care needs and / or behaviour support within Adult Centre policies and procedures. What you'll do Adult Centres support adults with a learning disability who: have 'severely challenging behaviour' as defined by Emerson et al (1987). and / or who have Profound and Multiple Learning Disabilities (PMLD) and / or Complex Health Care Needs, some are totally dependent on others for their care throughout their lives; they may require a wide range of equipment and adaptations. Under the direction of senior staff, the Support Worker will be available to provide a range of services: Provide intensive support to access day care activities and prevent the breakdown of home situations, day care and to help prevent the need for admissions to specialist hospitals. Support in the implementation of therapeutic interventions developed by PBSS. (Positive Behaviour Support Services) Support the integration of people with complex needs into day care and other community settings. Participating in the duty rota for transport of service users, as and when required. Providing personal assistance to members such as bathing, washing, personal care, dressing, assistance with dietary requirements and washing clothes etc. ensuring privacy, dignity and rights of clients. Reporting to Senior Officer untoward incidents for example, falls, bruises, accidents etc., and complaints and maintain a record of same. Assisting in the provision of individual and group programmes of care. Work as part of a Team to care for animals as part of therapeutic intervention Contributing to the maintenance of records required by the centre. Being available to listen and talk to members. Attending and contributing to staff meetings. Participate in RESPECT training or any other relevant training regarding the management of behaviours of concern and complex needs Participating in mandatory and general training Participating in a formal programme of supervision. Participating in individual and group activities based both in and out of the centre. Participation in RVQ or equivalent training Provide cover to other adult centres, community hubs and satellite units across localities as and when required Ensure the procedures of the Trust are adhered to in respect of: Fire Preventions Health and Safety Regulations, including Control of Substances hazardous to Health Handling of money Safe guarding Vulnerable Adults Service user feedback Complex health care needs Risk management Restrictive Practice Deprivation of Liberties In addition, Support Workers will be expected to: Encourage service user participation in all aspects integration into the life of their local community. Provide support, if necessary, to assist service users with practical day to day living tasks such as budgeting, menu planning, and shopping, cooking and general housework Support service users to plan social and leisure activities and to accompany them as appropriate Contribute to the process of risk management Provide support to enhance the quality of life for individual service users, which maximises opportunity for choice and self determination About you a/ Applicants should have at least 12 months paid employment experience of supporting people with a disability OR b/ 6 months paid employment experience of supporting people with a disability plus NVQ / QCF / RVQ Level 2 in Care or GNVQ/BTEC National certificate or Higher qualification in care or equivalent AND c) by date of appointment applicant must be listed or eligible to be registered on NISCC Register of Social Care Workers and within 3 months of date of commencement in post, registration with NISCC must be fully complete. IND04 Read Less
  • Customer Service Agent - (Belfast)  

    - Belfast
    VANRATH are delighted to be assisting a leading Broadband Company with... Read More
    VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple Customer Service Agents. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. The position will be based in the company's Dargan Crescent - Belfast office. 37.5 Hour working week. January interviews & Start Date Salary £23809.50 + other Additional Benefits (Top Company) Responsibilities First point of contact for customers via inbound calls and other channels, consistently delivering high-quality service Supporting customers with a range of queries-technical and non-technical-from product and service info to account and billing (full training provided) Redirecting customers to relevant departments when needed Accurately logging interactions and updating account details Collaborating with management to uphold communication best practices and meet internal SLAs and KPIs Thriving in a fast-paced, supportive, and enjoyable team environment Making retention calls-understanding concerns of customers considering leaving and offering tailored solutions to retain their business Identifying customer needs and pain points to provide personalised support and guidance The Ideal Person Experience working in a similar role Strong communicator Positive individual Great telephone manner Great attention to detail levels For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. Have had many experiences with Vanrath over the past few years. Most recently assisted by Jordan who I found to be persistent and will work hard on your behalf if any opportunities come up that he thinks may suit your skillset. Recommend. I would recommend Vanrath if you are looking for a change in career. Dan did a great job of keeping me up to date with the latest potential roles in my chosen field. He was able to find a suitable role to suit my skillset, and kept me constantly informed of the latest developments. Excellent service. When looking for a new role I approached many agencies but found Vanrath to be the most helpful and professional. I had actually applied for a different role but was contacted by Jamie about another opportunity that he believed would suit me. Within a few days, I had my interview and secured the role. Jamie was very helpful and supportive throughout the process and I would thoroughly recommend using Vanrath if you are looking for a new career. Skills: customer service call call handler admin agent telephone customer Benefits: Additional Benefits Read Less
  • Statistician  

    - Belfast
    Statistician - Belfast - Hybrid About the Role We are seeking a skille... Read More
    Statistician - Belfast - Hybrid About the Role We are seeking a skilled Statistician to join our clients team on a hybrid contract. This is an exciting opportunity to play a key role in developing and delivering a data and insight plan to ensure the most effecive use of data with the organisation. The successful candidate will be responsible for developing and delivering a range of reports to assist with monitoring individual, team and organisational performance, complaints volumes and trends. Key Responsibilities Work with team managers and directors to identify areas to improve data quality. Support by developing a set of reports to support governance and provide assurance in relation to the data contained in reports published. Work with team managers and directors to develop a range of reports to support their operational requirements and assist with continuous improvement. Develop an innovative approach to the development of insights and trend analysis and provide creative responses for data use and data collection Assist with the roll out of data collection and publication by public services in relation to complaints as part of the introduction of new complaint standards Lead on statistical support to maximise the use of data sources (internal and external) to capture and illustrate the full range of our work. Work closely with teams in all functions as needed to build capacity to utilise data and statistical information to demonstrate the impact of our work. Provide analysis, reflection, and insight on the interpretation of the data contained with statistical reports Prepare responses/reports to ad-hoc queries from the management team. Such queries could cover a wide range of including caseloads, decision types, quality assurance, issues of complaint, etc. Prepare responses to external requests for statistical information. Technical Skills & Knowledge The post holder will need to have excellent skills in relation to a wide range of software packages including Microsoft Outlook, Word, Excel, PowerPoint, and Power BI. The case management system, known as Workpro, uses Microsoft SQL software. The post holder will be expected to have a working knowledge of SQL, however additional training will be available. Other technical skills required for this post include: A working knowledge of information systems, large complex databases and data models Experience of building a suite of reports to meet senior management and operational management needs. Good data analytical skills Good knowledge of statistical concepts Understanding of sampling and extrapolation techniques A working knowledge of GDPR and Freedom of Information legislation will also be required. Essential Criteria Degree in Statistics, Data Science or Mathematics Minimum 3 years Statistics or Data Science experience Ability to present difficult concepts, technical & non-technical information to a wide range of users Ability to identify efficiencies & improvements t business process and information systems Why This Role? You'll be part of a team that cares about data quality. This is a hybrid role with real opportunities to grow technically and professionally. Salary - £49,280 For further information on this vacancy, or any other related jobs in Northern Ireland, please apply via the link below or contact Suzanne Lowry - in the strictest confidence. Skills: statistician data science maths data analyst Read Less
  • Band 4 Social Work Assistant  

    - Belfast
    Vanrath are recruiting for a Band 4 Social Work Assistant on behalf of... Read More
    Vanrath are recruiting for a Band 4 Social Work Assistant on behalf of a large public sector company in Belfast on a temporary basis. What's in it for you? Full time 37.5hrs Temporary Band 4 £13.57ph About your next employer The Social Work Assistant will be primarily responsible for assisting social work managers in the provision of quality social work services to children and families. He/She will undertake tasks allocated by the Social Work Team Manager to support social workers in the discharge of their duties. These teams could include, but not restricted to, Gateway, Family Intervention or Looked after Children Teams. The Social Work Assistant will also be expected to ensure continuing professional development through training, supervision and learning in line with NISCC registration requirements. What you'll do Direct Practice with Children and Families Undertake work with children and/or parents/carers as directed by the Social Work Manager, Senior Social Work Practitioner or Social Worker in keeping with any support/protection/care plan and in their family support cases. Undertake the arrangements and/or assist with the delivery of services, assessed by social work staff as being needed to support children and families. This will include direct work with children and families. Complete delegated tasks such as co-ordinating family support, diversionary and respite services, sourcing appropriate family support services and other resources. Assist social workers setting up and facilitating family support/case planning meetings. Collate essential information about children and families that will assist social work staff to assess their circumstances and needs. Assist young people and/or parents with practical tasks including budgeting and essential form filling as necessary. Provide general information about services and sign-post to more appropriate services as required. Governance and Reporting Responsibility To report all identified child protection concerns or other areas of concern or risk identified in the course of any work with children and families. Liaise with other agencies in multi-disciplinary work, under the direction of social work staff or the social work team manager. Maintain clear records of all work undertaken. Provide written reports of any tasks delegated by social workers or allocated by the Social Work Team Manager/Senior Social Work Practitioner. Participate in the supervision process with the Social Work Team Manager/Senior Social Work Practitioner. About you NVQ/QCF/RQF Level 3 in a care-related subject* or an educational related subject and 1 years' experience of working with families / children in a formal setting, where the work was regular. OR NVQ/QCF/RQF Level 2 in a care-related subject* or an educational related subject and 2 years' experience of working with families / children in a formal setting, where the work was regular OR 4 GCSEs (Grades A-C) and 3 years' experience of working with families / children in a formal setting, where the work was regular. *For those who do not hold Level 3, should be willing to complete Level 3 Diploma in Health and Social Care Support Currently hold or be eligible for immediate registration with the NISCC on the Social Care part of the register Hold a current full driving licence IND04 To apply today contact Leanne Garrett in the strictest confidence. Skills: social care Read Less
  • Meter Support Admin Ballymena  

    - Ballymena
    Administrative Support Specialist - Metering Services Location: Hybrid... Read More
    Administrative Support Specialist - Metering Services Location: Hybrid (Agile home-working available after training) Contract: Full-time, Initial 18-Month Contract Salary: £25,654 - £27,557 per annum VANRATH is pleased to be partnering with a highly reputable and forward-thinking organisation to recruit an experienced Administrative Support Specialist. This is an exciting opportunity to join a dynamic and expanding business, providing vital support to their metering services team. About the Role: You'll become an integral part of the administration team, supporting a variety of metering-related activities, including installations, maintenance, customer service, and project work. Key Responsibilities: Deliver administrative support across Metering and Support teams Process customer and electricity supplier requests (e.g. appointments, tariff adjustments, meter relocations) Maintain and update internal databases and spreadsheets Communicate effectively with internal departments and external stakeholders Handle incoming calls and customer enquiries Assist with the coordination of both minor and large-scale projects Essential Criteria: 4 GCSEs (Grade C or above), including English and Maths, or at least 2 years of relevant administrative experience Proficiency in Microsoft Office and general IT systems High level of attention to detail with strong numerical skills Full UK driving licence and access to a vehicle Desirable Experience: Previous experience in a busy office or administrative environment Background in customer service or other customer-facing roles For further details or to apply, please contact Phil Doherty at VANRATH. Ref: INDPD Benefits: Fantastic Benefits Package Read Less
  • Administrative Support / Ballymena / Immediate Start  

    - Ballymena
    Administrative Support Specialist - Metering Services Location: Hybrid... Read More
    Administrative Support Specialist - Metering Services Location: Hybrid (Agile home-working available after training) Contract Type: Full-time | Initial 18-Month Fixed-Term Contract Salary: £25,654 - £27,557 per annum VANRATH is proud to be partnering with a highly reputable and forward-thinking organisation to recruit an experienced Administrative Support Specialist. This is a fantastic opportunity to become part of a growing, dynamic team, supporting critical operations within Metering Services. About the Role You'll join a proactive administration team responsible for a wide range of metering-related activities, including installations, maintenance coordination, handling customer requests, and supporting project delivery. Key Responsibilities Provide day-to-day administrative support to the Metering and Support teams Manage customer and electricity supplier requests (e.g. appointments, tariff changes, meter relocations) Maintain and update internal databases and spreadsheets Collaborate with internal departments and external partners Handle incoming calls and respond to customer enquiries professionally Assist in the coordination and administration of both small and large-scale projects Essential Criteria Minimum of 4 GCSEs (Grade C or above), including English and Maths, or 2+ years of relevant administrative experience Strong proficiency in Microsoft Office and general IT systems Excellent attention to detail and strong numerical skills Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a fast-paced office or administrative environment Background in customer service or other front-facing roles For further details or to apply, please contact Phil Doherty at VANRATH. Ref: INDPD ''5*'s for Vanrath. They found me a suitable agency post right away, it was a great fit, now I have got the job permanently! Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.'' ''I contacted Vanrath after being laid off by my previous employer. They were fantastic to deal with and found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath. Couldn't have asked for a quicker and more professional service.'' ''My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I've secured a job that I really wanted. I wouldn't hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.'' Benefits: Fantastic Benefits Package Read Less
  • Admin Assistant - Newtownbreda  

    - Belfast
    VANRATH are delighted to be supporting a Public Sector employer who ar... Read More
    VANRATH are delighted to be supporting a Public Sector employer who are actively seeking an Admin Assistant to join their team on a contract basis. This is an urgent requirement offering an immediate start date. What's in it for you? £12.59 per hour Excellent working environment Responsibilities: Provide professional administrative and secretarial support. Handle general enquiries and direct them appropriately. Perform typical admin tasks: data input, document creation, filing, photocopying, scanning. Manage internal/external communication (face-to-face, email, phone). Maintain and update digital and physical records. Use IT systems for data entry and performance reporting. Essential Criteria: Minimum of 4 GCSEs (or equivalent) or 1 year of relevant experience. Proficiency in Microsoft Office, especially Excel. Strong attention to detail, organisational, and communication skills. Ability to work independently and meet deadlines. Full Driving License and access to a car. Desirable Criteria: RSA Stage 1 Word-Processing (or equivalent qualification). Experience in secretarial duties. Experience in the housing sector. For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence. IND04 Skills: administrator administration input customer service excel assistant Benefits: Additional Benefits Read Less
  • Office Administrator - Part Time  

    - Belfast
    VANRATH are delighted to be supporting a Public Sector employer who ar... Read More
    VANRATH are delighted to be supporting a Public Sector employer who are actively seeking an Office Administrator to join their team on an initial temporary contract. This is an urgent requirement offering an immediate start date. What's in it for you? Salary of £23,114 pro rata Part-time role (28 hours per week - Monday, Tuesday, Thursday, Friday) About you Qualification in Business Administration with at least 1 year's administrative experience or 2+ years' experience in a similar role Proven experience of minute taking with fast, accurate typing skills Strong written and verbal communication skills High attention to detail and accuracy Confident using Microsoft 365 applications (Word, Excel, Outlook, PowerPoint, etc.) Highly organised with the ability to prioritise workload in a busy office environment Adaptable, resilient, and comfortable working both independently and as part of a team Desirable: experience working in the voluntary or community sector What you'll do Provide comprehensive administrative support to senior management and governance functions Act as a first point of contact, delivering a professional and welcoming front-of-house service Coordinate meetings, manage diaries, prepare papers, agendas, and minutes Support health & safety, facilities management, and office compliance requirements Maintain accurate records in line with GDPR and organisational policies Assist with events, training sessions, and internal communications Support Board and committee administration, ensuring effective governance processes For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence. IND04 Skills: administrator administration input customer service excel assistant Benefits: Additional Benefits Read Less
  • Service Advisor (Motor)  

    - Newtownards
    VANRATH have partnered with one of Northern Ireland's most established... Read More
    VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position. This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression. Initially a 12-month contract Place of work is BT23 Salary Negotiable (Dependent on experience) + Bonus + Fantastic benefits (33 Holidays) + Progression Opportunities Responsibilities: Drive the standard in customer care with the diverse customer base. nd Accountabilities Manage the relationship between customer and dealership. Manage the service process effectively. Go beyond process in delivering exceptional customer service. Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services. The Ideal Candidate: Experience in similar role or relatable experience Able to handle sensitive and confidential information. Excellent communication and customer service skills with experience handling complaints. For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence. My experience with Vanrath was genuinely excellent. From the first phone call I made about a position they were promoting, right through to the interview preparation and the guidance I received before starting my new job, every stage went above and beyond what I expected. Jack handled my senior-level job application last April, and he was outstanding throughout. I'm in my current role thanks to his support, and I'm extremely grateful. He offered clear, practical advice on how to approach the interview - including using the STAR method - which pushed me to prepare thoroughly. The interview itself was challenging, but his guidance made a real difference. Although we never met face-to-face and only communicated by phone and email, he always came across clearly and professionally. He was easy to collaborate with and consistently quick to respond. I would strongly recommend Vanrath. Jack, in particular, was incredibly supportive, knowledgeable and efficient from the moment I first got in touch. Within just a week of sending over my CV, I had completed an interview and received an offer. Michael also provided steady support throughout the journey, from interview tips to follow-up conversations, ultimately helping me make the right choice. Skills: service advisor adviser customer advisor franchise motor industry administrator lisburn Benefits: fantastic benefits package Read Less
  • Administrator (12 Month FTC)  

    - Belfast
    VANRATH are delighted to be partnering with a long-term client that ar... Read More
    VANRATH are delighted to be partnering with a long-term client that are hiring an Admin Assistant for their land and property team. What's in it for you? £25,654 salary Fixed-term contract for 12-18 months Progression opportunities About your next employer You will be joining a large, regulated organisation responsible for maintaining vital infrastructure across Northern Ireland. With a strong local presence and a commitment to safety, reliability, and excellent customer service, this employer delivers essential services to nearly one million customers. About you Minimum of 4 GCSEs (Grade C or above) including English and Maths Experience managing administrative processes with accuracy and attention to detail Strong organisational skills and ability to meet structured deadlines Proficient in Microsoft Office and data entry systems Ability to work independently, apply sound judgement, and manage competing priorities Excellent verbal and written communication skills Current UK driving licence Desirable: HND/HNC/Degree, strong IT capability, and customer-facing experience What you'll do Provide administrative support across land and property functions Respond to customer and stakeholder queries relating to applications and agreements Update, scan, and manage legal and property documentation Deliver high-quality customer service by phone, email, and written communication Support complaints handling and escalate issues when required Assist the team in maintaining internal controls and continuous improvement initiatives Contribute to a positive team culture through collaboration and solution-focused working For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence. IND04 Recent Feedback from our candidates: ''VANRATH were very helpful in finding me multiple roles suitable to my skill set. I had interviews within days of applying and in the end have found a role that suits me perfectly.'' ''I would highly recommend Vanrath. Very quick response to my application. They have been extremely dedicated to finding me a role that was best suited to my future career development.'' ''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.'' Skills: administrator administration input customer service excel Microsoft office Benefits: Additional Benefits Read Less

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