The RoleAs a Marketing Operations Manager, you will play a pivotal role within the European Marketing team, ensuring a robust control environment that aligns with our marketing strategy. Your mission is to enable the marketing team to operate efficiently and effectively while meeting risk standards and regulatory objectives. This role is all about building strong foundations for marketing success.
You will act as a key partner to the Marketing Management Team (MMT), providing regular updates on progress against budgets and key results, and ensuring alignment across teams.Key responsibilitiesStrategic Support – Planning, OKRs, Budget & ReportingOwn and manage the marketing budget: set guardrails, support budget holders, and maintain strong relationships with FinanceProvide data and analytics to inform decision-making and assess strategic direction (e.g., Share of Voice, leadership analysis)Collate UK and European team results into a cohesive narrative for leadershipMaintain and update OKR dashboards monthly, adding context and highlighting gaps; ensure alignment with global teamsDrive planning processes using technology (e.g., Workfront), collaborating with Head of Marketing Planning and the Marketing Enablement leads to ensuring capacity and deliveryGovernance & Operations – Technology, Risk & ReadinessOwn and maintain documented process materials, ensuring updates are managed and communicated via Confluence (including build out in Confluence)Support business control activities: investigate risk events, coordinate risk documentation in Archer, and optimise processesLead business continuity planning and other operational readiness initiativesRepresent marketing in change projects (regulatory, technology), ensuring updates are reflected in processes and communicated to teamsProvide operational guidance for engaging with enterprise supply management, empowering marketing teams with clear processesTeam & Leadership EngagementJoin monthly leadership meetings to share updates on budget, OKRs, operations, and planningWork with the Head of Strategic Planning to ensure key topics are raised and managed on MMT agenda, supporting coordination and managementCollaborate with the Head of Strategic Planning and Marketing Assistant to manage all crew weekly/monthly/annual sessions and develop collaborative information sessions, ways of working, training programmes, and crew development initiativesManage a calendar of key events and deadlines for leadership, highlighting risks and gapsAdditional ad hoc responsibilities may be required as part of the role.What it takesPrevious experience of working within Asset ManagementStrong technology skills, ideally with experience in Workfront, Confluence, MS Office, and AI tools (or a willingness to learn)A proactive, can-do attitude with the ability to embrace new projects and technologiesComfortable working with data and providing analysis to support decision-making and budget trackingHighly organised and process-drivenExcellent communication skillsSpecial Factors Vanguard is not offering sponsorship for this positionThis is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday) This role is available in both our London or Manchester officesWhy Vanguard? Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion Statement Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.Our commitment to equal employment opportunity Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please inform careers@vanguard.com if you need assistance completing this application or to otherwise participate in the application process.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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