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Vanguard
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  • Senior data Engineer Anti Fraud  

    - Greater London
    Project ContractorSenior Data Engineer, Anti-Fraud Technology Manchest... Read More
    Project ContractorSenior Data Engineer, Anti-Fraud Technology Manchester OR LondonContractPurposeTechnology, at the forefront of cybersecurity  Vanguard manages over $11 trillion in assets across the globe, and with this comes an immense responsibility to safeguard our clients’ funds from bad actors. As a digital-first company, our Enterprise Security & Fraud (ES&F) team aims to innovate using cutting edge technology to prevent fraud and financial crime on our investment platform. Join an established cybersecurity-focused development team for Vanguard Europe and be on the cutting edge of implementing a suite of tools to protect hundreds of thousands of clients across the UK & Europe.In this role you will:Be creative with solutions for business needs, it’s important that we consider our options outside of what is already being done. We want to build resilient, future-proof novel solutions.Aid with the design and implement of pipelines for real-time analysis and critical decision making for operational systems.Build ELT pipelines, from source to presentation of data to our internal customers.Write high quality, testable and readable code, assist with code reviews, provide solution design input, build automated tests, create documentation, and other tasks throughout the development lifecycle.  Collaborate closely with junior and senior developers, scrum master, and product owner to ensure the data is enabling our client experience.Identify and help implement continuous improvement of technical standards, methodologies, technologies, and processes.Own the deployment and operations of the system across environments from development, test, and through to production.Participate in agile meetings aligned to the scrum framework: sprint planning, daily scrums, sprint review, sprint retrospective.Qualifications we’re looking for: A bachelor’s degree in computer science, STEM or related discipline is a plus, but not strictly required. Experience as a data engineer.Strong experience with Python and SQL is required as well as a solid understanding of working in a cloud-based environment (AWS is preferred).Proficient using transformation tools such as PySpark/Pandas.Knowledge and practice of graph databases is preferred but not required.Key responsibilities/ Skills and experienceFamiliarity using data quality frameworks, ie. Great Expectations.Experience building cloud infrastructure using IaC (CloudFormation/Terraform).Demonstrable understanding of industry standards and best practices as it relates to development methodology such as testing, code quality and consistency.Great communication skills: the ability to bridge the gap between the technical and non-technical across various communication channels.  An understanding of agile software development methodology, with scrum framework experience preferred.  A desire to continuously learn and develop yourself in both technical and non-technical skillsets. Working at VanguardWe offer an attractive base salary, annual performance bonus (paid in January), partnership bonus (paid in June), and competitive benefits. Our hybrid working model includes office days on Tuesday, Wednesday, and Thursday, with remote work on Monday and Friday.Why Vanguard?Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.It's what we stand for: value to investors.Inclusion StatementVanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Manchester, United Kingdom; London, United KingdomType: Full time Read Less
  • IMG Fixed Income Service Specialist  

    - Greater London
    Investment Management Group (IMG) Fixed Income Service Team are evolvi... Read More
    Investment Management Group (IMG) Fixed Income Service Team are evolving and this role will have the opportunity to provide front line operational support to Fixed Income Investment Group across both Active and Index strategies, as well as supporting Investment Data Management. This role will join seven other specialists in provide critical daily operational support to the Fixed Income Portfolio Managers and management of Investment Index Data. Operational support includes maintenance of the FI Investment Book of Records (IBOR) including start of day and end of day checks, liquidity, cashflows, monitoring of trading activity, managing counterparties and overall insights to the Investments Team. The ideal candidate will have firm knowledge of fixed income markets, derivatives, trading strategies and experience with Aladdin. Practical experience in an Operations environment including detecting and responding to operational incidents, project management, managing stakeholders with appropriate escalations, and strong understanding of the investments lifecycle are also beneficial. The candidate should feel confident and motivated to interact with the portfolio managers, and comfortable identifying creative solutions to trading/operational challenges and supporting testing.Core ResponsibilitiesThis role requires a candidate who is comfortable and motivated by building strong in-person relationships with the Portfolio Managers and Trading Team.Develop a deep understanding of the end-to-end fixed income investment process conceptually and operationally. This includes a Front-to-Back understanding of the investing lifecycleSupport portfolio managers and traders as the key IMG Fixed Income Service client by: I. Responding to Investment process queries and concerns quickly with valuable insights and explanation II. Engaging wider EIS (Middle and Back Office) teams to collate the information or actions required by Desk and build strong interpersonal relationships. Especially Settlements Team to minimize failed tradesMonitor and understand portfolio movements to provide value-adding insights to the Desk, especially liquidity (investable cash), duration and general trading activitySupport the management of Investment and Index Data to ensure accurate and timely representation of Data to Fixed Income Investment TeamMonitor market/world events and consider how these may impact the Investing process and therefore the EIS working day. Discuss with colleagues.Work with Investment Risk and Operational Risk Teams to improve controls and control environmentIdentify, recommend and drive solutions and process improvements to improve the efficiency and effectiveness of processes eg: automations, new coding, technological suggestions and collaborationsFamiliarise with the Vanguard Management System as an approach to continuous improvement (managing time, communicating effectively, root cause analysis of incidents, continuous learning)Participate in special projects and perform other duties as assignedQualificationsMinimum of five years related work experience within Fixed Income Fund Operations or Investment Team-facing roleUndergraduate degree or equivalent combination of training and experience. Accounting, Finance degree or CFA preferredExperience in Aladdin and fixed income investments preferredThis position requires you to be in our office 5 days per weekWhy Vanguard?Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.It's what we stand for: value to investors.Inclusion StatementVanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: London, United KingdomType: Full time Read Less
  • Identity & Access Management (IAM) Technology Analyst  

    - Greater London
    Shape the Future of Enterprise Security and Privileged Access Manageme... Read More
    Shape the Future of Enterprise Security and Privileged Access ManagementAre you passionate about cybersecurity, identity management, privileged access management, and protecting critical business systems? We're looking for an Identity & Access Management (IAM) Technology Analyst to join our growing security team and play a key role in supporting, enhancing, and maturing IAM and Privileged Access Management (PAM) capabilities across a complex enterprise environment.In this role, you'll help ensure the right people have the right access to the right resources at the right time, with a particular focus on ensuring privileged access is granted securely, used appropriately, and governed effectively.As an IAM Technology Analyst with a PAM focus, you will:Support the design, implementation, and enhancement of Identity and Access Management solutions, with a particular focus on Privileged Access Management controls across privileged accounts, service accounts, administrative access paths, enterprise platforms, and critical applicationsCollaborate with security, infrastructure, application, and PAM/IAM teams to ensure services align with security standards, business requirements, and strategic objectivesAssist with onboarding applications, privileged accounts, service accounts, and platforms into the IAM and PAM ecosystem, ensuring secure and compliant access controls are establishedTroubleshoot and resolve complex IAM and PAM-related issues across a variety of technologies, platforms, and environments, including privileged access failures, vaulting, password rotation, session management, and temporary access processesConduct access, privileged access, and risk assessments, helping identify security risks, control gaps, and practical remediation optionsDevelop and maintain technical documentation, standards, and procedures to support IAM and PAM operations, governance, audit readiness, and control monitoringContribute to the development of automation capabilities that improve the efficiency and effectiveness of access management and privileged access management processesAnalyse recurring IAM and PAM incidents, identify root causes, and help implement preventative measures to improve service stability, control effectiveness, and security postureDrive continuous improvement initiatives by identifying opportunities to enhance processes, technologies, privileged access controls, and security outcomesSupport special projects and contribute to broader cybersecurity, IAM, PAM, and technology transformation initiativesWhat it takesWe're interested in candidates who bring a combination of technical expertise, problem-solving ability, and a passion for security, with an interest in privileged access management and operational controls.RequiredExperience working in Information Security, Identity & Access Management, Privileged Access Management, Network Administration, or a related IT disciplineUnderstanding of identity lifecycle management, authentication, authorization, access controls, least privilege, privileged account lifecycle management, and secure administration practicesExperience supporting enterprise technology platforms and troubleshooting complex technical issues, ideally involving privileged access, administrative accounts, access controls, or security toolingStrong analytical and problem-solving skills, with the ability to identify access and privileged access risks and recommend practical solutionsExcellent communication skills and the ability to collaborate across technical and non-technical teams, including security, infrastructure, application, audit, and business stakeholdersUndergraduate degree in Information Technology, Computer Science, Cybersecurity, or a related field, or an equivalent combination of education and experiencePreferredExperience with IAM and PAM platforms such as Microsoft Entra ID (Azure AD), Privileged Identity Management, SailPoint, CyberArk, BeyondTrust, Delinea, Okta, Ping Identity, or similar technologiesKnowledge of Single Sign-On (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), Identity Governance and Administration (IGA), vaulted credentials, password rotation, just-in-time access, session monitoring, and privileged access reviewsFamiliarity with Active Directory, LDAP, role-based access controls, privileged groups, service accounts, and security best practicesExperience with automation, scripting, workflow technologies, reporting, or control monitoring capabilities that support IAM and PAM operationsSpecial FactorsVanguard is not offering visa sponsorship for this positionThis is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday)Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possibleWhy Vanguard?Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion StatementVanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”  We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Manchester, United Kingdom; London, United KingdomType: Full time Read Less
  • HR Operations Manager - Europe  

    - Greater Manchester
    Shape the Future of HR Operations Across EuropeWe're looking for an ex... Read More
    Shape the Future of HR Operations Across EuropeWe're looking for an experienced and forward-thinking HR Operations Manager to join our European HR team during an exciting phase of growth and transformation.This is a fantastic opportunity for a HR leader who loves improving processes, driving operational excellence and creating exceptional employee experiences at scale. You'll play a key role in ensuring our HR services across Europe are efficient, compliant, data-driven and aligned to business priorities.Reporting to the Head of HRBPs, Employee Relations & HR Operations (Europe), you'll lead a talented Manchester-based team while partnering with stakeholders across Europe and globally to deliver high-quality HR operations and continuous improvement initiatives.If you're passionate about simplifying complexity, leveraging technology and AI, and building high-performing teams, we'd love to hear from you.In this role you willDrive Operational ExcellenceLead the delivery of best-in-class HR Operations services across EuropeEnsure HR processes are scalable, compliant, well-governed and aligned with business objectivesPartner with Payroll, Global Mobility, Risk & Compliance, Enterprise HR Operations and other key stakeholders to deliver seamless HR servicesManage and resolve complex HR operational mattersChampion Continuous ImprovementLead the simplification, standardisation and scaling of HR processes across EuropeUse data, insights and metrics to improve performance, capacity planning and decision-makingDrive innovation through AI, automation and self-service solutions to enhance efficiency and employee experienceLead service improvement initiatives that create measurable business impactDevelop knowledge content that enables self-service, consistency and scalable HR support across EuropeSupport Governance, Policy & RiskStrengthen governance and risk management by embedding appropriate controls across HR Operations processesPartner with Employee Relations and other HR partners to support policy queries and first-level HR advisory mattersSupport policy reviews and process enhancements across multiple European jurisdictionsEnsure compliance with financial services regulations, including SMCR and CBI requirementsLead & Develop a High-Performing TeamLead, coach and develop a Manchester-based HR Operations teamCreate a culture of accountability, collaboration and continuous learningContribute to regional and global HR projects, bringing strong operational expertise and practical solutionsProvide occasional support across global HR Operations teams to ensure consistent service deliveryWhat it takesSignificant experience in HR Operations leadership, ideally within a complex, regulated or multinational environmentAlternatively, a strong HR Business Partner background with substantial operational expertiseProven success leading teams and delivering results through othersExperience improving processes, managing operational risk and implementing governance frameworksStrong leadership and coaching capabilities with a passion for developing talent.Excellent stakeholder management and influencing skills across all organisational levelsAbility to analyse data and use insights to drive operational performance and decision-makingKnowledge of HR systems and case management platforms, ideally including Workday and ServiceNowStrong understanding of service delivery models, operational excellence and continuous improvement methodologiesSpecial FactorsVanguard is not offering visa sponsorship for this positionThis is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday)Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possibleWhy Vanguard?Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion StatementVanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”  We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Manchester, United KingdomType: Full time Read Less
  • TMO & FI Settlements Specialist  

    - Greater London
    Specialist aligned to the Trade Management activities for all Vanguard... Read More
    Specialist aligned to the Trade Management activities for all Vanguard products. Provides product-aligned support to wide range of internal and external stakeholders, and provides critical oversight of a third party provider. Responsible for daily execution and operational escalation where required.Core Responsibilities1. Supports the Trade Management activities for all Vanguard products to ensure operational objectives are met. Analyzes and delivers insights to inform and enhance investment management decisions.2. Consults and advises key stakeholders, acts as subject matter and technical expert, identifies and resolves complex operational issues. Leads internal control framework improvements and formulates strategic recommendations.3. Serves as an escalation contact for the Trade Management team. Creates, builds, and maintains relationships with internal and external stakeholders, particularly a third-party provider.4. Proactively anticipates portfolio events and leads process enhancement initiatives.5. Engages and collaborates with internal partners to provide holistic support. Continually develops product support skills and strengthens insight through increased service experience.6. Oversees internal event tracking, performs incident analysis, and incorporates finding into process improvements. Evaluates and enhances workflows.7. Participates in special projects and performs other duties as assigned.QualificationsMinimum of three years related work experience.Undergraduate degree or equivalent combination of training and experience. Accounting or Finance degree preferred.IMC preferred.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: London, United KingdomType: Full time Read Less
  • Head of Cash & Trading Operations  

    - Greater London
    This is an exciting opportunity for an ambitious operations leader to... Read More
    This is an exciting opportunity for an ambitious operations leader to shape and lead a critical part of Vanguard Personal Investor’s operating model. As Head of Core Investment Operations, you will take ownership of the teams and processes that sit at the heart of our client and investment platform experience across Trading, Portfolio Management, Payments and Liquidity. You will play a pivotal role in strengthening operational performance, protecting client assets, enhancing controls and helping Vanguard continue to deliver outstanding outcomes as the business grows.This role offers the opportunity to set direction, build capability and lead meaningful change across a high-impact operational environment. You will bring energy, pace and judgement to the way we execute, improve and transform, creating a culture of ownership, curiosity, strong controls and continuous improvement. Working closely with internal teams and outsourced providers, you will ensure operational change is delivered safely, sustainably and with clear control over client, regulatory and service impacts.We are looking for someone who thrives in a fast-paced regulated environment, can bring clarity to complexity, and is motivated by the chance to make a positive difference to service quality, operational resilience, control effectiveness and change delivery.Key duties:Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.Leads day-to-day operations across Trading, Portfolio Management, Payments and Liquidity, ensuring effective execution, issue management, service performance and operational resilience.Owns and strengthens the control environment across regulated operational activities, including control identification, design, implementation, testing and ongoing effectiveness, with appropriate focus on CASS-related obligations and client asset protection.Serves as senior escalation point for complex operational, control and client-impacting matters, ensuring timely resolution, clear communication and effective mitigation of risks arising across trading, portfolio activity, cash movement, payments and liquidity processes.Leads development and delivery of operational performance, risk and control reporting, ensuring meaningful insight into service levels, exceptions, incidents, reconciliations, liquidity indicators and emerging risks.Drives an ambitious continuous improvement agenda across operational processes, using data, colleague insight, risk events and client outcomes to simplify activity, strengthen controls and improve service quality.Leads operational change agendas with confidence and discipline, ensuring change is appropriately planned, risk assessed, governed, tested, embedded and monitored, with clear accountability for readiness and post-implementation outcomes.Builds strong working relationships with senior internal stakeholders, outsourced service providers and second- and third-line partners to ensure operational delivery, governance and control expectations are clearly understood and consistently met.Represents Vanguard externally at industry forums and working committees.Maintains strong awareness of relevant regulatory, industry and operational developments, including CASS, payments, trading, market operations, liquidity and outsourcing expectations, and determines applicability to the operation.Participates in special projects and performs other duties as assigned.Competencies:Strong knowledge of investment platform operations, including trading, portfolio management, payments, liquidity, reconciliations and exception management.Good understanding of CASS principles and client asset protection requirements, with the ability to apply these practically within operational processes and controls.Ability to interpret regulatory requirements and translate them into clear operational standards, controls, reporting and governance across internal teams and outsourced providers.Strong commercial and operational judgement, with the ability to balance client outcomes, regulatory obligations, risk appetite, service quality and delivery priorities.Strong continuous improvement mindset, with the ability to identify root causes, simplify processes, improve controls and embed sustainable operational enhancements.Ability to lead operational change safely, balancing pace of delivery with effective governance, risk assessment, control readiness, stakeholder engagement and business adoption.Confident senior stakeholder management, communication and leadership skills, with proven ability to lead through ambiguity, influence outcomes and build high-performing teams.Professional qualifications:Relevant professional qualification such as Level 3 – Investment Operations Certificate (IOC) – Chartered Institute for Securities & Investment (CISI), or equivalent investment operations qualification, andRelevant CASS training, certification or demonstrable practical experience applying CASS requirements within investment operations, client money, custody, reconciliations or oversight environments, and/orAdditional relevant qualification in financial services, risk, controls, operations, payments or investment management desirable.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Manchester, United Kingdom; London, United KingdomType: Full time Read Less
  • Job Title User Experience Design Coordinator (fluent German and Englis... Read More
    Job Title User Experience Design Coordinator (fluent German and English speaker), Senior AssociateAs a User Experience Design Coordinator, Senior Associate, you will report to the Web Content Lead and play a key role in supporting Vanguard’s European digital presence. You will bring web content, UX, localisation and digital best-practice expertise to help maintain, optimise and evolve our public-facing websites across European markets. Working closely with internal stakeholders, marketing teams, UX, product owners and external partners, you will support the planning, build, QA, optimisation and ongoing development of website experiences that meet business, marketing and user needs.Key responsibilitiesWebsite content management and deliveryMaintain and update content across Vanguard’s European public-facing websites, ensuring accuracy, consistency and alignment with brand guidelinesManage the build and implementation of web pages, landing pages and campaign content using enterprise content management systems, incorporating imagery, video, forms and other digital content requirementsManage content-related tags, snippets and metadata to support article content, conversion tracking, lead scoring, personalisation and A/B testing initiativesUX, optimisation and quality assuranceIdentify opportunities to improve website journeys, content presentation and user experience across European marketsComplete QA checks for new and updated website content, landing pages and site enhancements, ensuring issues are identified, tracked and resolvedWork with accessibility specialists and QA tools to identify and remedy content-related accessibility issues, such as missing alt text or broken linksStakeholder collaboration and project supportCollaborate with channel marketing, UX, digital marketing, production, editorial, product owners and external vendors to deliver website requirements for campaigns, projects and business initiativesOperate as the website subject matter expert, guiding and advising internal customer on digital best practices as appropriateSupport sprint ceremonies and project delivery where content management activity forms part of larger digital initiativesDraft clear requirements for website bugs, enhancements and new features, working with product owners to support prioritisationAnalytics, SEO and continuous improvementUse analytics and website QA tools to generate reports, identify optimisation opportunities and support recommendations.Support SEO improvements in partnership with internal teams and external vendorsStay informed about digital, UX, accessibility and content management trends, recommending relevant opportunities for improvementExplore and support the responsible adoption of AI-enabled tools and automation to improve content quality, QA processed, reporting, SEO optimisation and operational efficiency across European web content workflowsSkillsFluent written and spoken English and German with the ability to review, interpret and support German-language web contentStrong understanding of linguistic, cultural and market-specific considerations when managing content across European websitesInterest in AI, automation and emerging digital tools, with a willingness to explore how they can improve web content quality, efficiency and user experienceGood knowledge of HTML and experience using popular enterprise level content management systems (preferably Adobe Experience Manager)Good understanding of Search Engine Optimisation (SEO)Strong communication and organisational skillsStrong sense of ownershipRelationship managementAttention to detailAbility to multi-task and ability to meet demanding deadlines in a fast-paced environmentIdeally, familiarity with Agile project managementExperience using collaboration tools, preferably Jira, Workfront and ConfluenceBasic understanding of website accessibilityExperience using SEO and website QA tools, preferably BrightEdge and SiteimproveExperience in the Financial services/asset management industry.Strong understanding of the cultural, linguistic and regulatory implications of operating across marketsConfident team player with a passion for all things digitalQualificationsUndergraduate degree or equivalent combination of training and experience in a creative or technical fieldPrevious experience in a similar roleInclusion StatementVanguard’s continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: London, United KingdomType: Full time Read Less
  • Fraud Investigation and Prevention Analyst  

    - Greater London
    At Vanguard, protecting our clients and their assets is fundamental to... Read More
    At Vanguard, protecting our clients and their assets is fundamental to our purpose. The Fraud Investigations & Prevention Analyst plays a key role in delivering this by leading high-quality fraud investigations and strengthening our control environment.This role operates as an investigator and operational lead, bridging frontline investigative activity and strategic direction. It combines deep investigative expertise with oversight, decision-making and coaching responsibility, ensuring consistent delivery of robust, risk-based outcomes.Working closely with the team, this role translates strategic priorities into clear direction, structured delivery, and continuous improvement, while supporting the development of investigators and enhancing Vanguard’s fraud prevention framework.Key ResponsibilitiesFraud investigationsLead and oversee fraud investigations, ensuring timely, consistent, and high-quality outcomes aligned to Vanguard standards and regulatory expectations.Appropriately disposition fraud alerts in line with fraud procedures.Review and approve investigative outputs, ensuring robust decision-making, accurate risk assessment, and clear documentation.Prioritise and direct investigative workloads, balancing risk, client impact, and operational demand.Act as a key escalation point for complex or high-risk cases, providing clear direction and making sound, risk-based decisionsInvestigation & Fraud Risk ManagementConduct end-to-end investigations into complex or sensitive fraud cases.Identify emerging fraud risks, trends, and control vulnerabilities, providing insight-led recommendations to strengthen prevention and detection capabilities.Ensure investigations are thoroughly documented, maintaining clear case records and audit-ready reporting.Contribute to the ongoing enhancement of fraud detection, prevention, and response frameworks.Coaching, Quality Assurance & Team DevelopmentProvide day-to-day guidance, coaching, and technical support to junior investigators.Embed high standards of investigative practice, including structured decision-making, documentation, and case management.Conduct quality assurance reviews to ensure alignment with best practice and regulatory expectations.Support onboarding, training, and development initiatives.Stakeholder Engagement & CollaborationBuild strong relationships with internal stakeholders across risk, compliance, internal audit, operations, and technology functions.Act as a subject matter expert on fraud risks, providing clear and actionable insightSupport delivery of strategic fraud initiatives.Contribute to collaboration with external partners and industry networks.Process Improvement & Strategic ContributionSupport the refinement of fraud policies, controls, and procedures.Identify opportunities to improve investigations and controls.Contribute to projects strengthening fraud risk management.Skills & Experience RequiredFraud & Investigative ExpertiseMinimum five years in fraud investigations preferably within financial services.Strong understanding of fraud typologies and investigative techniques.Ability to manage complex cases and apply sound judgement.Experience identifying trends to improve controls.Leadership & DeliveryAbility to provide oversight and direction within a team.Experience coaching or mentoring colleagues.Strong organisational skills and ability to prioritise.Stakeholder & Communication SkillsStrong written and verbal communication skills.Ability to influence stakeholders across business functions.Ability to present complex risks clearly.Desirable ExperienceCertified Fraud Examiner (CFE) or equivalent.Experience with fraud projects or control enhancements.Knowledge of fraud detection tools or analytics platforms.Experience working with external organisations.Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible.Vanguard are unable to offer sponsorship for this position.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: London, United KingdomType: Full time Read Less
  • Senior Software Engineer – Client Identity (Backend)  

    - Greater Manchester
    Job TitleSenior Software Engineer – Client Identity (Backend) The Role... Read More
    Job TitleSenior Software Engineer – Client Identity (Backend) The RoleIn the European Client Identity team, we are building and operating Vanguard's authentication and MFA platform used by hundreds of thousands of clients across the UK and Europe. This is a hands-on senior full-stack role focused on designing, building, deploying, and operating cloud-based identity services. You will mainly contribute across backend APIs, Cloud Infrastructure, and DevOps. You will work in a highly regulated environment where security, reliability, and operational discipline matter. You don't need to be an identity expert on day one — but you do need strong backend fundamentals, cloud experience, and a responsible, methodical engineering mindset.  In this role you will Build and evolve backend services that support client authentication and MFA Design and implement REST APIs using NestJS / TypeScript Integrate with identity and MFA platforms (e.g. Transmit Security, Auth0) Deploy and operate services on AWS, using CloudFormation/CloudBlocks Run and maintain services in production, including: Database migrations and updates Manage vendor-specific software services running in AWS Write automated tests and contribute to improving test coverage and quality Participate in CI/CD pipelines, deployments, and operational procedures Work closely with product and security stakeholders to translate requirements into technical solutions Continuously improve engineering standards, tooling, and reliability What it takesExpertise in TypeScript  Strong backend engineering fundamentals with Node.js and NestJS or Express Experience designing and building REST APIs Understanding of authentication protocols: OAuth 2.0, JWT Hands-on experience with AWS (ECS, Lambda, CloudFront, S3, Secrets Manager) Familiarity with Infrastructure as Code (CloudFormation or CDK/Terraform) Strong Git practices and CI/CD experience (GitHub Actions or similar) Experience writing unit and integration tests (Jest) Nice to Have Experience with identity, authentication, or MFA systems Familiarity with Kong API Gateway or similar Exposure to Aurora PostgreSQL or DynamoDB Knowledge of microservices architectures Exposure to security concepts (IAM, encryption, networking) Experience with observability tooling (OpenTelemetry, Honeycomb, Grafana) Special FactorsVanguard is not offering visa sponsorship for this positionThis is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday)Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possibleWhy Vanguard?Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion Statement Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”  We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: London, United Kingdom; Manchester, United KingdomType: Full time Read Less

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