About the apprenticeshipDuties• You’ll develop an awareness of operational competencies by shadowing safety and non-safety critical tasks, to develop your station knowledge and experience.
• You’ll support stations and bus interchanges, by assisting customers and responding to operational challenges such as disruption, in order to support reinstatement of the smooth running of operations.
• You’ll be contributing to the enforcement of fare polices on the gate line and the booking office, by undertaking tasks such as ticket checks, to support revenue protection.RequirementsQualificationsEssential Criteria
· A desire to learn and develop your knowledge of public transport operations.
· IT skills with good knowledge of Microsoft Office software.
· Pass the testing within the initial application process. This testing is used to uncover alignment to our values, behaviour and core Apprentice attributes, all of which can be found above.Desirable Criteria
· Work or volunteering experience in a customer service environment.
· GCSEs A*-C/Level 9-4 in English, Maths and IT.
· Welsh language skills – Entry.SkillsDesirable Criteria
· Work or volunteering experience in a customer service environment.
· GCSEs A*-C/Level 9-4 in English, Maths and IT.
· Welsh language skills – Entry.Welsh languageWelsh spoken skills: NoWelsh written skills: NoIf you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.Training providedTraining providerApprenticeship Learning Solutions LtdQualificationLevel 3 Business AdministrationDisability confidentIs this employer disability confident: YesWhat is disability confident?Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.Employer detailsTransport for WalesCardiff Central and Cardiff Bus Interchange
Cardiff
CF10 1EP
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