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  • Summary The Collaborative Teaching Laboratory (CTL) represents a £42m... Read More
    Summary The Collaborative Teaching Laboratory (CTL) represents a £42m investment in STEM teaching. The CTL provides primarily undergraduate students with a transformational teaching experience in a state-of-the-art facility to encourage and enable inter-disciplinary working. The Building Services Coordinator will have day-to-day responsibility and oversight of the CTL ’s buildings. The post-holder will liaise with the central University Estates Office and Campus Services, including Security, Hospitality and Accommodation Services, Portering and Cleaning Services, IT Services and other areas of the university as appropriate to assist in the completion of their duties. They will also be the central point of contact for all external contractors working within the building, and responsible for organising and managing maintenance and service contracts.The CTL Building Services Coordinator will work in conjunction with the CTL ’s Operations team and Head of Operations in providing skills, knowledge and expertise to ensure the CTL ’s teaching is delivered effectively and efficiently.Main DutiesBuilding Management:To have overall responsibility for the day-to-day management of the CTL ’s buildings. To have detailed knowledge of the infrastructure of the buildings, services, plant, equipment etc.To act as the CTL point of contact for building related queries for all CTL managed areas.To act as the main CTL representative and contact for minor works and general maintenance. Where appropriate, coordinate work schedules against CTL priorities, organise relocation of staff and equipment during maintenance work to ensure minimal disruption to CTL business.To coordinate the development and delivery of minor work projects for the CTL. Working with academic colleagues, Estates, Operations team and Head of Operations, in addition to external contractors to ensure the project brief and the standard of work meets CTL requirements.To manage the reporting and resolution of building faults for the CTL areas. As and when required, to liaise and work with colleagues from Estates, the wider University and external contractors to resolve in a timely manner.To work with CTL team, College Head of Infrastructure and Facilities, and Estates in order to meet sustainability targets set for the CTL ’s buildings and to promote, review and, where possible improve, energy-saving. This includes being the CTL’s representative on College/University sustainability groups.To support the operational management of CTL initiatives (such as staff relocations, decanting space for refurbishment projects, setting up CTL facilities), interpreting CTL strategies into work priorities and planning / organising staff resources in the operations team to successfully deliver initiatives.To attend and feedback from CTL Estates Facilities Contact group meetings, responding appropriately to actions where necessary.To support in the coordination of access control measures to the CTL manages areas. Manage CTL security arrangements and ensure compliance with CTL/ University policies. Day to day activities would include liaising with staff and students to manage their swipe card access, issue keys etc.To act as the CTL contact for the Managed Print Service, reporting faults, conducting minor maintenance, reviewing locations, requesting device moves and additional devices.To keep the building, and health and safety sections of the CTL intranet accurate and up to date.To monitor the general housekeeping of the building(s) and ensure that all areas are tidy and compliant with fire risk assessment recommendations and relevant health and safety regulations.Manage non-teaching activities booking requests such as Outreach, Student recruitment events.Assist and support with CTL procurement including deliveries and finance housekeeping.Health & Safety:To work collaboratively with the Head of Operations, and wider technical staff, in ensuring that University Health & Safety procedures and training are in place for staff and students.To ensure robust systems are in place for the investigation of all reported accidents, incidents and near misses in collaboration with the CTL Health and Safety Coordinator. To ensure all reports are logged with the CTL tracker.To acts as first aid and fire safety co-ordinator, to ensure that there is an appropriate number of individuals trained in First Aid and as Fire Wardens, to provide adequate cover for all geographical locations of the CTL, maintain and update fire contingency packs and fire safety logbook.To ensure H&S compliance of contractors and other non-University on-site workers.To work collaboratively with the Head of Operations, to ensure equipment compliance testing is carried out (ladder inspections, pressure systems, LEVs).To provide support for the CTL Health and Safety Committee, including booking an appropriate venue, drafting and distributing agendas, collating required papers and producing accurate minutes and actions.Space Planning & Resources:To manage, plan and review the utilisation of space within the CTL’s buildings, ensuring compliance with the University’s Space Allocation Policy.To act as the main point of contact in relation to space requests made by the CTL, which includes reviewing requests and consultation with other relevant post-holders (both academic and professional services) where required.To work in conjunction with the Head of Operations on any projects which require alterations to technical spaces in the buildings.To review and complete the University’s annual Space Return for the CTL’s buildings, ensuring the information is kept up to date. The post- holder will liaise with estates planning partners as required on this activity.Managing the inventory/asset register and disposal record system in conjunction with the accounts office, ensuring that both are accurate and up to date.Any other duties:Undertake any other tasks across the CTL or College that might reasonably be asked by the Head of Operations or College Head of Infrastructure and Facilities and are suitable by way of knowledge or experience or can be achieved by a reasonable programme of training.Required Knowledge, Skills, Qualifications, ExperienceEducated to at least Advanced Level (or equivalent qualifications and work experience) and hold at least a GCSE in Mathematics and English at C or above (or equivalent).Knowledge and understanding of Health and Safety regulations and their implementation.Experience of managing buildings, working in an Estates environment, staff and operations.Strong customer service skills and ethos.Excellent communication skills, both written and oral, communicating with and engaging staff at all levels in the organisation.Ability to negotiate, mediate and deal effectively with sensitive or difficult issues.Experience of working collaboratively as part of a wider team to deliver operational or strategic goals.Ability to devise solutions and develop creative approaches to problem solving.Ability to analyse and deal with problems with an appreciation of longer-term implications and taking account of all stakeholders.Ability to manage a broad ranging workload with challenging and competing deadlines and to deliver to agreed timescales.Commitment to own continuous personal development and training.Ability to work flexibly and adapt your skills and approach for different environments. 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  • Summary The Design and Creative Manager post sits within the Campus Se... Read More
    Summary The Design and Creative Manager post sits within the Campus Services Marketing team that supports all the different departments that make up Campus Services. It is an exciting role in a busy team, dedicated to delivering innovative solutions in creative, design, digital, media, and print. The role combines strong creative vision with essential management skills, including leadership, problem-solving, and communication and is instrumental in the marketing team's achievements. You will serve as a design specialist, leading our creative endeavours to address current and future client needs. You will create, plan and manage marketing campaigns on the web, social media and digital marketing platforms. Duties include driving innovation and developing strategies to support the delivery of the department’s marketing activities, identifying and researching market trends and planning campaigns. You will guide the creative process from concept to completion while ensuring projects align with brand standards. The successful candidate will possess a demonstrable background in successfully building relationships and communicating with colleagues at all levels, including leading others within the marketing team in the development and delivery of campaigns.You will need to bring your passion and enthusiasm for current trends and appetite for future opportunities to the role; working to develop innovative marketing services that will meet the needs of customers and clients.Main DutiesWill use vision to deliver original, highly innovative, multi-disciplined creative solutions to meet client brief within budget. This will include:effectively interpreting briefs, researching audiences, and developing solutions strong idea generation from initiation to concept development knowledge, consideration, and application of UI and UX best practicestoryboard and develop outline scripts ideaswrite and edit copyLead on the content creation for strategic projects including developing pitch presentations for new business.As a technical expert you will advise on all areas of design, including scoping projects, equipment, software and feeding into the review and enhancement production and working processes.Management of graphic design and creative function of the marketing & communications team; responsible for overseeing the team’s creative projects from initiation to delivery.Champion learning and development amongst the design team and support direct reports in their career growth; continual development and enhancement of the team’s creative expertise, including knowledge sharing.Accountable for and sign off of all design materials and creative campaign output. Support the Head of Marketing & Communications, working alongside Marketing & Communications Manager and Digital marketing Manager to input and influence key departmental decision making.Confidently communicate to clients and internal teams, active participation in briefing and feedback meetings, leading on advising from a concept and design perspective. Work closely with the team and attend client meetings to review active projects and briefs, develop ideas and assess or advise on project resource and requirements.Ensure content is accessible to all end users, the regulatory and legal requirements when using media assets such as copyright and intellectual property rights are met, web accessibility is optimised; all content is backed up and archived and adheres to University brand guidelines.Identify new innovation opportunities to support growth for our clients in Campus Services – through regular horizon scanning and networking to stay abreast of the latest emerging trends and innovations, turning these into recommendations which can be pitched to clients, working with the Head of Marketing & Communications. Identify opportunities for Campus Services marketing to support University objectives by seeking and building relationships with staff across the University as well as external contacts, including developing, maintaining and using professional networks.Represent Campus Services Marketing at appropriate committees and other meetings.Promotes equality and values diversity, acting as a role model and fostering an inclusive working culture. Supports the University’s sustainability agenda through resource efficient working.  Any other duties commensurate with the grade.Required Knowledge, Skills, Qualifications, ExperienceEducated to degree level in a relevant area or equivalent qualifications or significant practical relevant equivalent work experience in graphic design, digital and media. A high level of experience with industry standard packages, including Adobe Creative Cloud, Aftereffects, InDesign Photoshop, Illustrator, Premier Pro, Acrobat and Presentation software, as well as Microsoft Office/PowerPoint to create, edit and post produce content and assets.A thorough understanding of graphic design, typography and digital standards.Experience of using Content Management Systems and publishing web content using a CMS with a comprehensive understanding of UX and UI best practices.Good understanding of web content accessibility guidelines (WCAG) accessibility regulations and creating with accessibility in mind so that content meets or exceeds AA legal accessibility guidelines. Moderate skills to be able to produce basic animations, films (. talking heads) and social media videos. Basic film and photography experience are desirable.Strong project management skills including project and budget management.Line management experience with the ability to successfully manage conflicting priorities and deadlines. Confident communicator, able to clearly convey complex ideas or technical details and sell them to the client and internally.A high degree of initiative, personal judgement, resourcefulness, flexibility, and a self-motivating approach with exceptional attention to detail, maintaining high standards and brand consistency.Ability to perform in a fast-paced environment on multiple projects and keep calm and focused under pressure. Proactively researching new services/new ways of doing things and proven experience of implementing them.Excellent interpersonal skills and a ‘can-do’ problem solving attitude to build and maintain positive relationships.Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day to day activity in own area that those with protected characteristics are treated equally and fairly.DimensionsRoles at this level will require a broad understanding and practical experience of an administrative or professional field which will be used to plan the running and development of services and/or lead shorter term projects or contribute to larger projects. You will work with information which needs interpretation and analysis; you will use your judgement to identify the best solution to differing problems and issues, offering recommendations for managing more complex situations. You maybe be responsible for managing a team of staff, being accountable for recruiting and developing them and for managing performance. You may also need to liaise and/or co-ordinate activities across a number of different sections within the department or possibly with wider department or external bodies as appropriate. Read Less
  • Summary At the University of Birmingham, students are at the heart of... Read More
    Summary At the University of Birmingham, students are at the heart of all we do. You will lead and manage a professional services team which is passionate about providing excellent administrative support for students and staff. Duties may vary between teams, but you will be responsible for taking the lead in all aspects of administration supporting academic staff and the delivery of our teaching and research programmes for students.You will oversee the delivery of all teaching and learning related activity within your designated service area. This will involve managing teams of Professional Services staff and working closely with key senior academic educational leads and the Professional Services network across your designated service area.Staff Management and Recruitment:Individually or through intermediary managers, provide leadership to and manage a team(s) responsible for delivering administrative services to support the educational strategy of your designated service area.Recruit and line manage staff, providing continuous support, development, mentoring and training for a specified team. Promote equality and values diversity, acting as a role model and fostering an inclusive working culture.Plan and make recommendations on team structures and recruitment strategies that ensure sufficient resources are available to deliver service. This includes maintaining documentation of processes, planning efficient workload allocations and ensuring essential work is covered in the event of absences.Manage staff performance and address areas of concern confidentially and sensitively. Build relationships and manage expectations of the team.Administrative ServiceEnsure accuracy and establish sufficient quality control/data checking methodologies.Support the development of plans within your designated service area and, at times, within the University, . as a member of University working groups or committees across your designated service area as and when required either as Secretary or as your area’s representative.Prepare and deliver (either as an individual or through your team) management and institutional reporting within set deadlines analysing and interpreting complex data sets where required.Troubleshooting and problem solving for any general issues that arise, escalating as necessary to the relevant section or colleague.Act as a key contact and link between the designated area, College and University, ensuring that the appropriate academic and professional services staff are kept fully informed regarding changes and updates in practice and policy.Proactively engage with/contribute to process improvement and the development of service delivery capability.Education SupportManage, maintain, and oversee all teaching and learning related activity in accordance with University/ Regulatory Body regulations/Codes of Practice across the academic cycle. This includes supporting quality audits, preparing reports and delivering remedial action plans.Working closely with key members of academic and professional services staff to provide an effective administrative service in response to changing needs and priorities; advising other managers and colleagues on matters relating to programme administration and academic administrative support.Maintain a focus on the quality of the student experience in your service area, working collaboratively and creatively with colleagues to support student engagement and promote enhancement opportunities.Manage and support Education related projects.Required Knowledge, Skills, Qualifications, ExperienceYou will need to evidence: Educated to Degree level (or equivalent level qualifications) - where no equivalent qualification is held, relevant work experience evidencing progression and development together with evidence of the transferable skills and ability to work at this level will normally be required.Significant practical experience in a similar role.A levels or an equivalent level 3 qualification, such as a Level 3 NVQ, or level 3 national diploma.GCSEs to a minimum of grade C/4 in English and Mathematics (or equivalent qualifications) You will be: Experienced in a role where you are expected to provide staff support, development, and motivation.Significantly experienced in communicating and collaborating with all levels of staff and able to demonstrate a proven ability to set and maintain standards for your designated service, communicating your own expectations and possibly the expectations of senior colleagues.Able to influence change and decision making by evaluating work and analysing the benefits, costs and risks of alternative scenarios.Personally well organised, with high levels of team organisation skills, including the ability to ensure deadlines are met by prioritising the work of yourself and your team. In addition to the above, you should be able to demonstrate and/or evidence the following: Excellent communication skills with a proven ability to communicate effectively with staff, students, and external stakeholders at a variety of different levels and from different professional backgrounds.Exemplary attention to detail and the ability to work confidentially, using judgement and making appropriate decisions within the constraints of the role.The ability to act with tact and diplomacy when dealing with confidential matters concerning staff, colleagues, and students. Proven IT literacy with demonstrable proficiency in the use of the Microsoft Office suite of programmes.The ability to work to tight deadlines in a collaborative team environment. The ability to cope with change in a fast moving, dynamic environment and becoming comfortable with often changing University processes and regulations, making them accessible to the members of your team.The ability to develop and manage service delivery capability to high standards.Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day to day activity in own area that those with protected characteristics are treated equally and fairly.DimensionsAs a key team manager you will be expected to lead and motivate a team or teams with multiple members to provide an excellent service, often via intermediate line managers. You will have responsibility for managing the administration of a portfolio of study elements (likely to include a range of different assessments, modules and programmes of study) delivered by a range of academic staff. Your team’s customers will number in the dozens of academic staff and other colleagues, and hundreds or thousands of students. Some role-holders will liaise regularly with external partners and regulators. Planning and organisingYou will be required to develop initiatives and approaches proactively, identify and recommend improvements to the service, and work across the College and University as required. Problem solving and decision makingYou will be expected to provide expert advice and proactively troubleshoot when issues arise.Internal and external relationshipsThis role will be liaising with internal (and in some cases, external) colleagues and stakeholders, potentially across the University as you will contribute on working groups etc, as well as dealing with customers with more complex issues to solve. You will proactively lead and motivate your team, dealing with all team issues as appropriate.  Read Less
  • Summary The Head of Operations will be responsible for actively leadin... Read More
    Summary The Head of Operations will be responsible for actively leading the delivery of a high quality, professional administrative function within the School of Medical Sciences. Heads of Operations are responsible for day-to-day, non-academic management and administration of the School to enable academic staff to complete their research, teaching and general academic duties. The post holders will support the Head of School, members of the School management team and work with College staff, to shape and influence the strategic direction of the School. In line with these responsibilities, the Head of Operations will devise objectives, plans and strategies to respond to School, College and University aims, initiating and contributing to School, College and University projects, leading on these where appropriate. The post holder must therefore be able to demonstrate effective negotiation and influencing skills with the ability to balance competing agendas and priorities to reach an effective outcome. A strong analytical background is important, as is an ability to initiate and lead change.The post holder is expected to have a broad knowledge of the developments and challenges within the Higher Education sector, a solid understanding of good practice in delivering professional administrative and financial support and the ability to balance academic considerations as well as external drivers and priorities.The post holder is part of a team of Heads of Operations in the College of Medicine and Health reporting directly to the Deputy Director of Operations (who has delegated responsibility for the administration of the College).Main DutiesStrategic Planning and LeadershipSupport the Head of School and senior management in developing and delivering strategic objectives and business plans.Take a flexible approach and lead by example, to ensure that the School’s Professional Services meets the current and future needs of the School and is fit for purpose. Set standards and embed quality of service and professionalism working collaboratively with colleagues to review and improve processes and to develop a culture of service excellence across the School.Provide effective leadership and management of the School’s Operational Professional Services that supports academic delivery, reviewing workloads, resources and training needs. Undertaking performance review, identifying sickness patterns and leading on performance management issues.Provide advice and acting as the primary point of contact within the School in relation to all aspects of School Governance and compliance including Data Protection, Information Security, Research Governance and Immigration policies; ensure University, College and School policies have been implemented and are operating effectively.Liaise with other College Heads of Operations and those in similar roles across other Colleges, to co-ordinate action, minimise duplication and share good practice.Monitor performance indicators and management information to inform strategic decisions.Lead and implement significant and specific elements of the School strategy . staff recruitment campaigns, working collaboratively with academic and Professional Services colleagues to ensure these are delivered effectively and efficiently.As directed by the Head of School, to lead on significant strategic developments within the School.Operational and Financial ManagementOversee day-to-day operations including HR, compliance, and administrative services.Maintain strategic oversight of School and Departmental budgets, ensuring effective financial control and identifying efficiencies.Maintain strategic oversight and ensure effective management control of core School financial activity, including operational oversight of School budgets and the delivery of strategies to achieve efficiencies.To work with the Head of School on forward planning for budgeting and forecasting of the School accounts, in order to align with College and University targets for financial returns. Champion continuous improvement and service excellence across CMH operations.Provide professional administrative support to the Head of School across a range of HR activities ensuring that an appropriate level of service is provided to staff.Lead School HR processes through liaison with appropriate internal colleagues and external stakeholders including the management of staffing requests to College Post Approvals Group (CPAG) which would include drafting business cases and job descriptions and take an overview of the activities of fixed term contract staff within the School, ensuring you are working in partnership with HR.Promote staff wellbeing, hybrid working, and cross-team collaboration.Ensure effective implementation of induction, probation, annual review, and promotion procedures.Champion Equality, Diversity and Inclusion (EDI) across the School.Utilise technology to enhance operational efficiency and service delivery.Oversee the implementation of new systems and processes.Stay informed about sector trends and best practice to drive innovation.Human Resources and StaffingTechnology and InnovationCollaborationFoster collaboration with various departments to support the School, College and University-wide initiatives.Ensure seamless integration of operational services across the College.Lead of specific projects or workstreams within the College as required.Additional InformationAny other duties appropriate to the grade of the role as required by the Director of Operations, Deputy Director of Operations or the Head of School.Act as the primary contact within the School for governance matters including data protection, research governance, and immigration compliance.Ensure policies are effectively implemented and monitored.Lead or contribute to College-wide projects and initiatives.Represent CMH in University committees, working groups, and strategic planning forums. The role may require occasional flexibility in working hours to address urgent operational issues and possible reassignment to other Schools based on operational demand and business need.Person SpecificationQualificationsEducated to degree standard and/or evidence of sustained continuing professional development appropriate for the capabilities required for and contribution from this role.ExperienceProven capability of leading and managing teams of people working across different areas.Relevant significant operational management experience in complex organisations, including but not exclusively, higher education.Significant demonstrable people; financial and project management experience in a complex organisation.Experience of championing Equality, Diversity and Inclusion in own work area, with an understanding of how this applies to employment practice and delivery of services.Strong leadership and organisations skills with the ability to manage multiple priorities.Evidence of ability to work collaboratively across functions to achieve common goals, to create an ethos of continuous improvement.High level of organisational and time-management skills. Excellent interpersonal skills, including the ability to build relationships with senior colleagues and externals in a sensitive, professional manner with a high level of discretion.Highly developed communication skills with experience of report drafting and able to explain/present complex information.Experience of writing and presenting reports in a clear and well-structured manner for senior management, and to produce and analyse source material, information, and data.Ability to deal with a varied workload, manage tight deadlines, work under pressure and to prioritise effectively, while responding positively to the unexpected.Implementing and managing change - developing and implementing proposals and translating strategy and strategic aspirations into specific operations plans with measurable outcomes - including longer term proposals with timescales of several years.Skills and AbilitiesCore Competences:Strategic Thinking: Ability to develop and implement long-term operational strategies. Leadership: Strong leadership skills to inspire and manage a diverse team. Problem-Solving: Proficient in identifying issues and developing effective solutions. Communication: Excellent communication skills.Adaptability: Ability to navigate and adapt to changing environments and demands. Collaboration: Strong ability to work collaboratively with other university departments and stakeholders. 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  • Summary To manage the SUM4Products grant and NetworkPlus. In order to... Read More
    Summary To manage the SUM4Products grant and NetworkPlus. In order to flexibly use resource you may be offered the opportunity to work elsewhere in the department or wider University. Main DutiesResponsible for the delivery of SUM4Products or for contributing to larger University projects, through the provision of significant and high level project management support. This may include some or all of the following:developing project plans, identifying (as appropriate) key performance indicators and milestones reviewing and auditing progress on projects to identify and act on improvements to effectiveness, efficiency and delivery reporting on progress including the development of reporting mechanisms, writing reports (eg on project budgetary management), and presenting to appropriate meetings such as Project Board or to other key stakeholdersproviding executive support to Project Boards, work streams and working groups as required; setting agendas, collating and distributing papers and minutes and ensuring follow up action is taken assessing and escalating as you deem appropriate issues and risks, including monitoring risk registersStakeholder management, ensuring effective liaison with project partners, funders, Project Boards as appropriatemanaging project resources efficiently and effectively, including budgets, and ensure project documentation is maintainedCoordinate the organisation of conferences/ meetings/ workshops/ dissemination events if required.Develop and deliver communication strategy for the project(s), which may include developing, for example, newsletters, briefings for stakeholders and/or websites or other social media.Ensure that priorities are balanced, taking action to deliver agreed deliverables against timelines.Maintain an up to date knowledge of project management methodologies.Source, analyse and develop insights from the data to inform evaluation and review of projects.Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.Supports the University’s sustainability agenda through resource efficient working. Any other duties commensurate with the grade.Required Knowledge, Skills, Qualifications, ExperienceQualified to Degree level or equivalent plus practical managerial experience or significant relevant experience demonstrated through increasingly more demanding roles evidencing the experience necessary for this role.Proven track record of successful project management, preferably using one or more project management tools such as Prince2.Evidence of literacy and numeracy, with the ability to write clearly, and to produce and analyse information and data.Excellent people-management skills.Excellent budgetary management skills and experience.Highly proficient IT skills, including the MS Office and website editing software. You should be confident and able to quickly learn new IT skills and software packages as required. Excellent interpersonal, communication, relationship building and influencing skills with the ability to deal confidently with a range of internal and external stakeholders/contacts.Excellent organisational and multi-tasking skills with a methodical approach to work and the ability to prioritise workloads in order to meet deadlines.Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day to day activity in own area that those with protected characteristics are treated equally and fairly.DimensionsRoles at this level will require a broad understanding and practical experience of an administrative or professional field which will be used to plan the running and development of services and/or lead shorter term projects or contribute to larger projects. You will work with information which needs interpretation and analysis; you will use your judgement to identify the best solution to differing problems and issues, offering recommendations for managing more complex situations. You are likely to be responsible for managing a team of staff, being accountable for recruiting and developing them and for managing performance. You may also need to liaise and/or co-ordinate activities across a number of different sections within the department or possibly with wider department or external bodies as appropriate. Planning and organisingplan the running and development of service(s), overseeing resources and inputting into resource planning as appropriate; develop, agree and implement standards for delivery for own area;manage a team of staff and review, develop and motivate them;plan relevant training and development;provide professional advice, guidance and support to others within and outside their immediate work area;oversee resources and make recommendations about future resource requirements.Problem solving and decision making review, develop and propose solutions for problems with (for example) staff, budgets, services and/or systems;deal effectively with unexpected issues, such as changing priorities;deal with sensitive people matters/issues;provide specialist advice and recommendations to support decision–making of others.Internal and external relationshipsunderstand their own and closely-related working areas and how they contribute to the success of the University.has an understanding of how the University operates; actively seeks to share this knowledge with others.developing empathy with the academic endeavour. influence decision makers and win support for proposals.develop excellent working relationships within and outside of own area and potentially with external stakeholders.co-ordinate activities across a number of areas. 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  • Summary This role will be working with various age groups from 6 weeks... Read More
    Summary This role will be working with various age groups from 6 weeks-4 years supporting both the children and colleagues and entail light domestic duties as and when required in the playrooms.This role as a Nursery Assistant is working up to 35 hours per week for a private early years day nursery based in leafy Edgbaston, next to the University of Birmingham campus offering excellent public transport links. You will receive a generous package of benefits including:40 days paid holiday a year (depending on working hours)1 paid day a year for volunteering2 paid staff training daysOccupational sick payDiscounted gym membership at the new sports centreRecognition schemeStaff discount on childcareAn in-depth induction to the nursery including EYFSOngoing training and development opportunitiesMain DutiesProvide high quality, positive care for children through social, emotional, educational, and practical interaction, nurturing, and guidance.Make sure the children are kept safe, are well, and that Child Protection Procedures are followed.Contribute towards observations and keep recording of the activities and progress of children.Partner with parents/carers to keep them informed of their child’s day and progress.Organise, maintain and ensure a clean, tidy, hygienic, safe, child-friendly environment.Help to supervise activities such as arts and crafts, cooking, reading, music, and outdoor and physical activities.Maintain toys and equipment.Feed babies and ensure the nutritional needs of children are met, complying with Food Safety Regulations.Change nappies and help children with potty/toilet training.Help children to learn social, emotional, numeracy, language, and practical skills.Work with staff within the nursery to provide a high quality nursery service.Work with outside professional bodies or agencies as appropriate.Implement the daily routine of the nursery.Participate in meetings out of hours annual staff meetingFollow the nursery’s practices, processes, and procedures. . positive behaviour management techniques.Learn about developments in childcare and undertake training as required.Ensure the health and safety of colleagues and children, complying with all Health and Safety requirements.Treat everyone with dignity and respect, support equality, and value diversity.Undertake other duties as required.Required Knowledge, Skills, Qualifications, ExperienceHold a full and relevant childcare and education qualification to NVQ Level 2/3 or equivalent.Where possible GCSE English Language and Maths at Grade C or above.Experience in working with children from birth to 5 years and positive behaviour management.Knowledge of developments in early years of education and willingness to undertake training.Knowledge of legislation, regulations, inspection criteria, and curriculum relevant to Early Years.Understanding of how to ensure health and safety and hygiene in a childcare setting.Understanding of and commitment to Child Protection procedures.Suitability and ability to care for children, including the ability to deal with challenging behaviours.Ability to communicate well and work well with children and adults from diverse backgrounds.Reliable. Punctual. Ability to write legibly and present information well.Ability to work well as part of a team.Good organisational skills.Ability to learn and understand how diversity considerations affect early years’ childcare.Ability and willingness to take on duties as required.DBS requiredThe University is committed to safeguarding and we promote safe recruitment practice, therefore all associated pre-employment checks will be undertaken before any appointment is confirmed. Due to the nature of the work undertaken in this role all successful applicants will be subject to a satisfactory DBS clearance prior to appointment. Read Less
  • Summary Contributing at a senior level on a sustained basis to the who... Read More
    Summary Contributing at a senior level on a sustained basis to the whole range of research and administration.Research is likely to involve an established national and developing international reputation through significant original research work and a clear record of impact, and/or designing and developing innovative underpinning technologies.Management and administration is likely to include Departmental/School leadership and management activity with University-wide involvement, and may include sustained high value impact knowledge transfer, enterprise, business engagement, public engagement, and similar activities that are of manifest benefit the College and University.Main DutiesResearch Pursue sustained research activity through original research and scholarship, including other research-related contributions through conference papers and presentations and/or consultancy projects and advice. Where appropriate for the discipline this may include some but not all of the responsibilities listed below.Make a major contribution to the management of research activitiesLead successful funding bids which develop and sustain research support for the specialist area (in disciplines where this is possiblePublish leading research that results in a sustained, highly respected reputation of international quality in the subject area and/or designing and developing innovative underpinning technologiesProvide expert advice internally and externallyProvide leadership of research that contributes to the progression of the discipline (in disciplines where this is possible)Referee and peer review articles for peer reviewed academic journals and grant applications by research councils and/or other major funding bodiesProject manage research activities, and/or supervising other research staffDevelop novel methodologies and techniques appropriate to the type of research being pursuedSupervise and examine PhD students, both within the institution and externallyContribute significantly to the development and running of the Department or School, for example, leading activity on research Develop and manage staff and resources in support of major research activitiesMake significant contributions to the development of the Department/ School’s research strategyContribute significantly to the development and delivery of knowledge transfer, enterprise, business engagement and public engagement activities with a sustained high value impact of manifest benefit to the College and the UniversityDevelops and implements a culture (including policies and procedures) that promotes Equality and values diversity and inclusion.Lead sustained high value impact activity in knowledge transfer and enterprise (including business engagement, public engagement) that is of manifest benefit to the College and University and: (a) makes a significant contribution to policy development at national and international level; and/or (b) involves development of industrial links and comparable networks and initiativesIn addition, research responsibilities will include some but not all the indicative responsibilities from grade 8 listed below.Management/administration Chair and/or lead activities in the Department/School and representation on University committees or working groups. Where appropriate to the discipline, this may include some but not all of the responsibilities listed below.In addition, management/administration responsibilities will include some but not necessarily all the indicative responsibilities from grade 8 listed below.Contribute to the administration/management of research across the Department/School Lead/project manage a team to devise and implement a new and/or revised process (. new programme or a recruitment drive)Advise on personal development Contribute to administrative activities within the University (. appeals panels, working groups)Develop and manage staff and resources in support of major research activitiesPerson SpecificationDemonstrated excellence at the level of accomplishment expected to meet the promotion criteria for Senior Lecturer in both Research, and Management and Administration, as outlined below.In addition, : (i) a higher volume of excellent outputs/inputs in Research, and in research-related Management and Administration than would be expected for a Senior Lecturer in a similar field; and/or (ii) an exceptional quality of outputs in Research and in research-related Management and Administration.Research requirementsAn excellent national reputation and a developing international profile through original research work and a clear record of impact.Evidence of success under the following headings, as appropriate to the discipline:High level peer esteem as evidenced by;Excellent reputation in the UK and often internationally, reflected in sustained high quality output, level of innovation, impact on subject and recognition.An excellent and sustained record of peer reviewed research publications.Successful and sustained supervision of doctoral students to completion.Substantial and sustained research income generation, . through research grants, contracts, research consultancy or other external funding.Sustained high value impact knowledge transfer and enterprise that is of manifest benefit to the College and University.Management and administration-related requirementsDemonstrated significant achievement in management and administration-related activities, which may include leadership of activities/initiatives.Evidence of success under the following headings.Successful and sustained performance in significant administrative/managerial role (s) (. exams officer).Significant and sustained high quality innovative contributions to the management/administration of the Department/School/College or University.Successful and sustained contribution to the corporate life of the School/College/University, displaying willingness to contribute actively to committees, collaborative teaching and administrative tasks.Actively promotes equality and diversity to internal and external stakeholders.Able to use data to identify equality and diversity issues. Experience of developing interventions to address equality and diversity issues.The skills and experience listed above will be additional the skills and experience required at grade 8 including higher degree relevant to research area (normally PhD) or equivalent qualifications. 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  • Summary As a member of a thriving management team, you will be respons... Read More
    Summary As a member of a thriving management team, you will be responsible for leading a small team of four staff, ensuring that quality care and education is provided for children in their designated group within the Early Years Foundation Stage (EYFS) play framework of Birth to Five. You will be integral to establishing and developing an effective networking system in partnership with parents/carers, aimed at ensuring a smooth transition from home to nursery.Main DutiesEnsure a safe, secure, stimulating and enriching environment for the children, where each child has access to a variety of opportunities and experiences aimed to promote individual development. Encourage the children to establish confidence, independence and positive self-esteem. Ensure the individual needs of each child are addressed and met. This will include supporting physical needs (. food, drink, rest and health) as well as emotional needs.Establish positive relationships with the children by listening to them and valuing what they say and do, encouraging high expectations of what they can achieve. Ensure each child receives equal opportunities, experiences, support and guidance regardless of their racial origin, culture, beliefs, spoken languages, gender, social group and disability. Direct and support the team to complete child assessment profiles, ensuring they are maintained and stored appropriately.Coordinate the daily running of the group, taking into account children’s routines and parental wishes, ensuring staffing requirements are met accordingly through producing staff job charts.Greet parents/carers as they arrive (. early morning) and depart (. late evening), discussing with them any daily queries or concerns.Work in close partnership with parents/carers to establish an equal balance of care between home and nursery. Ensure acknowledgement of their parental role when offering support and guidance regarding their child’s welfare and care needs, including valuing their opinions.Show prospective parents/visitors around the premises. Lead a team of four staff to achieve and maintain high levels of care and education for the children in their designated group. Monitor individual staff performance and support their improvement where necessary. Guide staff in the application of new childcare initiatives.Devise and implement processes and procedures to alleviate problems, taking appropriate action where necessary. Consult with manager regarding more complex issues and escalate if required. Support and participate in annual policy reviews. Ensure working practices meet the national standards for full day care and the five outcome areas from OSFTED inspections.Ensure health and safety requirements are adhered to, including monitoring all daily risk assessment checklists and reporting all maintenance issues. Record all information on the appropriate documentation, filing accordingly as appropriate. Ensure all nursery policies and procedures (OSFTED and the University) are adhered to by the team. Advise and guide staff as appropriate with regards to all policies and procedures. Organise informal meetings when necessary and carry out 3 staff Nursery consultations. Actively engage in personal development, training sessions, team briefings and other meetings. Take responsibility for nursery operations in the absence of the Nursery Manager and/or Deputy Nursery Manager.Be friendly and approachable, maintaining a professional, positive and caring attitude at all times. Undertake other duties as required to support the management and development of the nursery. Support equality and value diversity, including: (a) challenging bias prejudice and intolerance if appropriate or bringing it to the attention of a manager; (b) moderating own behaviour to avoid unfair discriminatory impact or bias on others.Required Knowledge, Skills, Qualifications, ExperienceBTEC/NVQ 3 in a relevant subject / NNEB qualification or equivalent is required.GCSE English Language and Maths at Grade C or 4 or above or equivalent level 2 qualification Previous experience of working in a nursery setting Ability to positively manage staff, acting as a role model Knowledge and understanding of the EYFS Birth to Five frameworkKnowledge of developments in early years education Knowledge of legislation, regulations, inspection criteria and curriculum relevant to Early YearsUnderstanding of how to ensure health and safety and hygiene in a childcare settingUnderstanding of and commitment to Child Protection proceduresGood organisational and prioritisation skillsSelf-motivated and able to work on own initiativeAdaptable to allow for changes in demands/focusExcellent communication and interpersonal skillsExcellent organisational skillsAbility to work within tight time scales and under pressureUnderstanding of what equality and diversity is and why it is important, with an ability to identify equality and diversity issues and either address these or bring them to the attention of a managerDimensionsYou will directly manage a small team.You will not manage a budget. Planning and organisingThis role has considerable responsibility for managing a team of staff and a range of activities in the Nursery, which will require you to plan ahead. You will be planning your own and others’ workloads. Problem solving and decision makingThis role will be working within overall processes and procedures, with an expectation that you will solve most issues within the group, but referring to your manager as appropriate. Internal and external relationshipsYou will be leading a team and interacting with them, your managers, and with children and carers/parents from a range of backgrounds. 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  • Summary The Principle Mechanical Services Manager will be the key stra... Read More
    Summary The Principle Mechanical Services Manager will be the key strategic and technical lead for all aspects of Mechanical Services and assets within our 200+ buildings at the University of Birmingham – AHUs, boilers and heating & cooling systems, water storage and distribution, natural gas, and compressed gas and pressure systems. They will define our PPM requirements, lead on prioritising mechanical LTM investment, and provide technical input into our design guides.Reporting to the Head of Technical Services, you will work with equivalent roles leading electrical and building fabric maintenance to deliver a comprehensive, multiyear, maintenance strategy.As Principle Mechanical Services Manager the post holder will be a talented and experienced leader who will be able to inspire and motivate an inhouse team supported by specialist third party contractors. Somebody who understands that delivering excellence in Estates management is as much about people as it is buildings.To support this the role requires a familiarity with the principles of life-cycle asset-management, and being an expert in statutory compliance and health and safety as well as a technical expert on all elements of mechanical services. The role requires the post holder to be able to advise on the management and maintenance of all mechanical services activities.The post holder shall work closely with the whole of the Estates team across a number of disciplines. Leading and nurturing a ‘one team’ approach to maintaining and improving our campus portfolio and infrastructure for all.The post holder should be able to confidently work autonomously with minimum supervision, but retain daily contact with the line manager. The post holder is expected to manage the sections performance against agreed objectives and provide updates via regular meetings and management information.This is a busy, dynamic, and challenging post working at the heart of the University. The post holder should be a motivated individual with a “can-do” attitude and outstanding interpersonal and organisational skills. Main DutiesProvide leadership, development and operational guidance to a team of technical specialists and mechanically biased technicians and assistants Advise and support the creation of the university’s maintenance strategy relating to mechanical services Advise senior management on legislative changes and their impact on mechanical services and complianceAct as the technical expert on all aspects of mechanical services, including contractor performance and complianceEnsure all mechanical services maintenance activities comply with statutory regulations and health and safety legislationImplement, manage and report SLA’s and KPI’s and ensure target response times are consistently met. Monitor and manage areas of concern if they occur and develop a strategy to improve performance Work with other areas and teams within the Estates department taking a ‘one team’ approach in service delivery and resource allocationManage external service contracts relating to mechanical services maintenance including cost control and supplier reviewProvide technical support and advice on projects and initiatives both within the Estates department and wider universityPresent and manage budgets relating to mechanical servicesParticipate in both internal and external meetings with stakeholders and customers across the whole universityActively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviourSupports the University’s sustainability agenda through resource efficient workingAny other duties commensurate with the gradeRequired Knowledge, Skills, Qualifications, ExperienceEducated to degree level or equivalent qualification plus substantial work experience in a relevant technical/scientific and/or management/supervisory role in a specialist area. A higher degree may also be held. Where no equivalent qualification is held a proven track record of extensive and substantial work experience in a series of progressively more demanding and relevant roles will be requiredProven technical specialist knowledge and understanding in a relevant technical area (specialists will require advanced technical expertise)Demonstrable leadership skills such as motivating and developing the capability, customer service delivery, and technical skills of internal roles, creating a culture of high performance and continuous improvementExcellent organisational skills with the ability to prioritise a number of conflicting tasksHave significant experience in the management, planning and costing of repairs and maintenance works of all types of mechanical services across a diverse portfolio of buildingsA proven track record in tendering, negotiating and managing maintenance contracts, ensuring contractor performance is monitored and reviewed to deliver both value for money and works to a high standard Outstanding communication and customer service skills, putting the customer at the forefront of every decisionExperience of championing Equality, Diversity and Inclusion in own work areaAbility to monitor and evaluate the extent to which equality and diversity legislation, policies, procedures are appliedAbility to identify issues with the potential to impact on protected groups and take appropriate actionIdeally hold a membership with a relevant professional organisation, along with having a strong track record of building fabric services leadership Excellent communication skills and a pragmatic approach, demonstrating a practical application which takes account of organisational needsA consultative and facilitative style of service delivery, combined with good influencing and motivating skills and the ability to plan and manage works and workloads to deliver necessary outcomes will be essential Read Less
  • Summary The Principle Electrical Services Manager will be the key stra... Read More
    Summary The Principle Electrical Services Manager will be the key strategic and technical lead for all aspects of Electrical Services and assets within our 200+ buildings at the University of Birmingham – power, lighting and emergency lighting, lifts, fire alarm systems, automatic doors, CCTV and access control. They will define our PPM requirements, lead on prioritising electrical LTM investment, and provide technical input into our design guides.Reporting to the Head of Technical Services, you will work with equivalent roles leading mechanical and building fabric maintenance to deliver a comprehensive, multiyear, maintenance strategy.As Principle Electrical Services Manager the post holder will be a talented and experienced leader who will be able to inspire and motivate an inhouse team supported by specialist third party contractors. Somebody who understands that delivering excellence in Estates management is as much about people as it is buildings.To support this the role requires a familiarity with the principles of life-cycle asset-management, and being an expert in statutory compliance and health and safety as well as a technical expert on all elements of electrical services. The role requires the post holder to be able to advise on the management and maintenance of all electrical services activities.Main DutiesProvide leadership, development and operational guidance to a team of technical specialists and electrically biased technicians and assistants Advise and support the creation of the university’s maintenance strategy relating to electrical servicesAdvise senior management on legislative changes and their impact on electrical services and complianceAct as the technical expert on all aspects of electrical services, including contractor performance and complianceEnsure all electrical services maintenance activities comply with statutory regulations and health and safety legislationImplement, manage and report SLA’s and KPI’s and ensure target response times are consistently met. Monitor and manage areas of concern if they occur and develop a strategy to improve performance Work with other areas and teams within the Estates department taking a ‘one team’ approach in service delivery and resource allocationManage external service contracts relating to electrical services maintenance including cost control and supplier reviewProvide technical support and advice on projects and initiatives both within the Estates department and wider universityPresent and manage budgets relating to electrical services Participate in both internal and external meetings with stakeholders and customers across the whole universityActively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviourSupports the University’s sustainability agenda through resource efficient workingAny other duties commensurate with the gradeRequired Knowledge, Skills, Qualifications, ExperienceEducated to degree level or equivalent qualification plus substantial work experience in a relevant technical/scientific and/or management/supervisory role in a specialist area. A higher degree may also be held. Where no equivalent qualification is held a proven track record of extensive and substantial work experience in a series of progressively more demanding and relevant roles will be requiredProven technical specialist knowledge and understanding in a relevant technical area (specialists will require advanced technical expertise)Excellent knowledge of HV/LV power distribution systems, critical power supplies, fire alarms, and lighting systems. Accredited High Voltage Switching training/experience (11,000 Volts)Demonstrable leadership skills such as motivating and developing the capability, customer service delivery, and technical skills of internal roles, creating a culture of high performance and continuous improvementExcellent organisational skills with the ability to prioritise a number of conflicting tasksHave significant experience in the management, planning and costing of repairs and maintenance works of all types of electrical services across a diverse portfolio of buildingsA proven track record in tendering, negotiating and managing maintenance contracts, ensuring contractor performance is monitored and reviewed to deliver both value for money and works to a high standard Outstanding communication and customer service skills, putting the customer at the forefront of every decisionExperience of championing Equality, Diversity and Inclusion in own work areaAbility to monitor and evaluate the extent to which equality and diversity legislation, policies, procedures are appliedAbility to identify issues with the potential to impact on protected groups and take appropriate actionIdeally hold a membership with a relevant professional organisation, along with having a strong track record of electrical services leadershipExcellent communication skills and a pragmatic approach, demonstrating a practical application which takes account of organisational needsA consultative and facilitative style of service delivery, combined with good influencing and motivating skills and the ability to plan and manage works and workloads to deliver necessary outcomes will be essential Read Less

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