As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this. This is an exciting opportunity for a coordinating and leadership role within the Dermatology Department, supporting the delivery of efficient, patient-centred outpatient and specialist services. The post holder will contribute to the smooth running of clinics and dermatology pathways, working within a busy, fast-paced clinical environment.
The role includes responsibility for coordinating administrative processes and line managing the Fast Track Coordinators and Cancer Pathway Trackers, ensuring the effective delivery of urgent and cancer pathways. You will work closely with consultants, specialist nurses and wider administrative teams to support service delivery and manage competing priorities.
Regular contact with patients, relatives and healthcare professionals is central to the role, requiring clear, professional and compassionate communication. Strong organisational skills, the ability to prioritise workload and a proactive, flexible approach are essential to supporting a high-quality dermatology service. Support the clinical triage of urgent suspected skin cancer by liaising closely with dermatology consultants, registrars and specialist nurses to ensure referrals are processed accurately and within required timescales. ·Act as a key point of contact for clinical and non-clinical staff regarding urgent dermatology referrals, 2WW appointments and pathway queries. ·Liaise with multidisciplinary teams, including dermatology, plastics, oncology, pathology, and cancer services, to support coordinated pathway management and MDT processes. ·Escalate capacity pressures, pathway delays and patient concerns in line with agreed escalation procedures to the line manager or appropriate clinical staff. ·Communicate clinic changes, cancellations and appointment rearrangements to Urgent skin cancer patients, often at short notice, ensuring clear, sensitive and reassuring communication. ·Provide line management and day-to-day supervision of outpatient administrative staff, including Fast Track Coordinators and Cancer Pathway Trackers, ensuring appropriate staffing levels to support urgent services. ·Support recruitment processes, manage annual leave and sickness absence, and conduct appraisals, one-to-one meetings and team briefings in line with Trust policies. ·Monitor staff performance and conduct, maintaining high standards of administrative practice while motivating, supporting and developing team members. University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
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