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  Global Director, Endpoint Operations  

  Unisys

  [fulltime] - Milton Keynes

  Posted: 07/01/2026

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  Description SummaryReporting to the Vice President of End User Service... Read More

  Description SummaryReporting to the Vice President of End User Services, the Global Directo​rfor Endpoint Operations will have end-to-end responsibility for all aspects of Delivery of End Point services to all Unisys Digital Workplace Solutions clients. The role includes overseeing the UEM platform, Seamless Collaboration platform, managing diverse device ecosystems, and ensuring security and compliance across all endpoints as contracted. This senior position plays a critical role in providing support to customers and bringing innovation and new technologies in alignment with business goals. The leader will partner with other areas within Unisys including senior leadership across Unisys, customer-facing teams, vendors and Go-To-Market teams. The role involves leading a team globally collaborating with various stakeholders to implement innovative cost-saving solutions and optimize endpoint management strategies globally.Key ResponsibilitiesManage the overall P&L for the Global End Point OperationsAccountable for achieving delivery goals (customer specific SLA and KPIs) in large and complex enterprise environments involving the use of different tools and technologiesDefine and execute the global strategy for the End Point service aligning it with overall business objectivesEnabling the business with futuristic technologies, innovation and thought leadershipDevelop a global strategy to continuously innovate end-user services, delivering measurable improvements in experience and productivityPartner with business unit leaders across North America, India, EMEA, and APAC to build influential relationships and ensure alignment with organizational goalsFoster a high-performing team culture through effective coaching, trust, and accountability, ensuring transparency and ethical conductCreate and implement strategies to improve vulnerability management and ensure compliance with global security standardsStrong experience in Microsoft Azure Cloud within M365 stack on Intune, Endpoint manager, Office 365, Collaboration tools etc., Experience management tool and analyticsExperience in managing government projects and a good understanding of the governance structureExperienced people leader capable of managing a team of over 400 employees globallyExcellent communication and presentation skills – both internally and to current/potential customers and industry specialistsEstablish career paths, training and engagement of people in their respective domains as well as cross functionalResource hiring/alignment to projectsDrive evergreen and release management process to keep the organization up to dateDrive technology roadmap for clients and future state of operationsDrive client satisfaction using continuous service improvements in technology & processAct as senior point of escalation for End Point services, both internally and with customersEngage with clients on business needs and build necessary IT solutions, improvements, and scope extensionDrive cost optimization against current baselineDevelop the Standard processes for Incident and change management as to be followed in operations for End user computing group and adherence to ITIL guidelinesDrive productivity and quality KPIs for team as well as the mechanism to track themUnderstand the offerings under modern device management & seamless collaboration portfolio and generate organic growth opportunitiesCapable of analyzing the ever-changing technology landscape and providing advisory services to the clients on potential impact on managed servicesYou will be successful in this role if you have:University degree, graduate degree preferred and depth of demonstrated management and leadership experience. Specific focus in the Digital Workplace Services/Endpoint Operations and associated technologies is preferred10 years+ of specific experience in Digital Workplace Solutions, ideally focused on Endpoint Operations including modern device management and seamless collaboration6-8 years of leadership experience, including managing and motivating large geographically spread technical teams within a highly matrixed leadership organizationFirst class commercial acumen with the ability to understand detailed commercial business modelsA natural innovator who continuously strives for excellenceStrong understanding of Endpoint market trends and client business driversExceptional credibility and gravitas up to a C suite levelAbility to lead and coach other leaders to be “the best they can be”Outstanding communication and presentation skills at all levelsChange agent to drive the needed functional and behavioral changes in the team to deliver the next generation of experience to our clientsProvide delivery excellence and continued innovation to maintain a top quartile cost competitivenessAgile thinker who is adaptable to changes in markets, operations and support - Challenger of the status quoPacesetter for continuous improvement of delivery, reliability, and costUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. Read Less

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• 

  Software Full Stack Support/Developer  

  Unisys

  [permanent fulltime] - Milton Keynes

  Posted: 17/12/2025

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  What success looks like in this role: This is a full-time, permanent p... Read More

  What success looks like in this role: This is a full-time, permanent position for a Senior Software Applications Engineer in a hybrid working model, requiring on-site attendance at least three days per week in Milton Keynes. You will play a key role in designing, developing, and supporting web-based applications for a large-scale managed service program. This position offers the opportunity to work on complex, high-impact projects, collaborating with cross-functional teams to deliver robust, scalable solutions using modern development practices.
  Candidates must be eligible to obtain UK Security Clearance (standard clearance process takes approximately 6–9 months).
  Key Responsibilities:Provide Software Applications Engineering support for larger and more complex applications and project areas.Perform build and deployment activities for application development efforts.Design and implement requirements that are effective, timely, and compliant with project standards.Configure, program, and test application components and technical architecture.Troubleshoot and resolve defects and performance-related issues.Ensure compliance with coding standards through design reviews, coding, and unit testing.Collaborate with Business Analysts to understand requirements and use cases.Estimate and size assigned use cases with input from the BA team.Independently deploy QAT or UAT environments.Work closely with testing teams to resolve regression and newly identified issues.Explore alternative solutions using structured decision-making techniques.Participate in code reviews and collaborate with developers, designers, and architects.Maintain integrity of pre-production environments (development, test, QA, staging).Lead efforts in process improvement and technical automation.Provide regular status updates and mentor less experienced team members.You will be successful in this role if you have:Must-Have:Strong experience in .NET (C#), ASP.NET, JavaScript, HTML, CSS development.Proven background in web development using the above or similar technologies.Experience working with and supporting operational systems.Knowledge of web development patterns.Proficiency in Microsoft SQL Server development and scripting or similar.Familiarity with Azure DevOps or equivalent tools.Working knowledge of modern development patterns, including Agile.Eligible for UK Security Clearance.
  Preferred:A working knowledge of MVC framework or similar.Experience with other scripting or database technologies.Additional InformationThis is a full-time, permanent role.We are unable to support sponsorship for this position.You will be required to attend our site at least three days per week and therefore must live within commutable distance from Milton Keynes.WE ARE PROUD OF:Unisys was named a Leader in the 2020 Gartner Magic Quadrant for Managed Workplace Services, North America.Unisys won the 2020 Microsoft Global Partner of the Year Award in the Modern Workplace – Modern Endpoint Management category.Unisys won the 2020 Asia-Pacific Stevie Awards in the categories of Innovation in Technology Management, Planning & Implementation and Innovation in Business-to-Business Products & Services.Unisys was recognized as a Top 100 Global Outsourcing Company by IAOP for the 15th consecutive year.Unisys was named to the Forbes America's Best Employers for Diversity 2021 list.Unisys won the 2021 Artificial Intelligence Breakthrough Award for Best Chatbot Solution.Unisys was named a Leader in the NelsonHall 2020 Next Generation End-User Computing Services report.Unisys was named one of America's Best Employers for Women by Forbes in 2023.WHY UNISYS:Competitive compensation and benefits: Unisys offers competitive compensation packages and benefits to their employees, including healthcare, retirement plans, paid time off and compensation.Innovative and challenging work: Unisys is a company that is constantly pushing the boundaries of technology, which means that you will have the opportunity to work on innovative and challenging projects.Collaborative culture: Unisys has a collaborative and inclusive work culture, which means that you will have the chance to work with people from diverse backgrounds and learn from their expertise.Employee development: Unisys is committed to investing in their employees' professional growth and development, offering training and development opportunities, mentorship programs, and leadership development programs.Industry expertise: Unisys has deep expertise in various industries, including financial services, healthcare, government, and transportation. This means that you will have the opportunity to work on projects in your industry of interest and learn from experienced colleagues who understand the unique challenges and opportunities of your industry.Social responsibility: Unisys is committed to social responsibility and sustainability, which means that you will have the opportunity to work for a company that is making a positive impact on the world#LI-US1 200Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Read Less

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