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Unified Support Ltd
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  • Audio Visual Bid Engineer  

    - Greater London
    Audio Visual Bid Engineer Bid Team My client works with many of the wo... Read More
    Audio Visual Bid Engineer Bid Team My client works with many of the worlds leading Enterprise customers. Their solutions are re-experienced by millions every day. Removing the distance. Delivering a message. Powering business. Celebrating fandom and even saving lives. Leveraging the best in technology and ongoing advisory services to transform businesses connecting people, technology, and experiences. Job Summary: The position will be based from home, with occasional travel to client sites and the Head office in Egham. The Audio Visual Bid Engineer supports my client's sales team by owning the technical response to our RFPs, sales opportunities and requests. They are responsible for the management, costing and technical verification of RFPs and AV quotations, proposals, tender responses and conceptual designs, from initial enquiry through to successful appointment. The Audio Visual Bid Engineer forms part of the Bid team with a focus on clients across EMEA. Working closely with a team of Account Executives, the team provides technical guidance in the sales process, helping to define solutions to our end clients challenges. The team will define the design of each project, produce technical estimates and budgets, and present them to the end client in proposal form. Once appointed, the bid team work to ensure a smooth transition from sales through to the deployment teams, ensuring all documentation is shared, and working alongside the assigned Project Managers and Design Engineers to set the project up for success. A key responsibility is the ability to interpret a clients brief or ITT/RFP document and build a fully itemised equipment list for their AV systems. This requires a deep understanding of AV systems, working through video, audio, control and AV software, with the ability to think both conceptually and with a detailed technical mindset. A good understanding of AV deployments is then required to apply a sensible and measured approach to defining the project budget. The Bid Engineer is required to support our client engagement activities. During the discovery phase of each opportunity, the Engineer will take part in client meetings, on-site surveys, presentations, etc., as required, acting as the technical advisor and often in a consultative manner. This is often supported by written documentation in the form of scoping briefs, functional narratives and clearly defined Scope of Works. This position requires an AV thought leader with good business and financial acumen and organisational skills. This role interacts with the account executives and client teams on a regular basis, so exceptional communication skills and a sound knowledge of AV and UC systems and design are a must. This role will report to the Sales Engineering Manager, working closely with the Sales Engineering Team Leader. Primary Duties and Responsibilities The job responsibilities of the Bid Engineer include the following: Working directly with the clients, Account Executives, and Project Managers to produce AV designs, budgets and proposals. Conceptualise system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of audio, video and control solutions. Review RFP documentation and validate the design, raising requests for information (RFIs) as needed. Develop the Bill of Materials (BOM) and supporting documentation. Develop costings, project budgets and estimations. Create detailed technical responses, covering our proposed technical solution and explaining our technology choices. Assisting with creating delivery methodologies for RFP responses. Attend Mid-Bid meetings and Post-Bid interviews to present our technical solutions and capture any amendments required. Developing high-level system designs, including schematics when required. Develop detailed PDF markups for spatial co-ordination when required. Generate functional system descriptions and Scope of Works documentation. Research, identify, and recommend technology options for clients and projects. Developing AV system standards to meet client needs and expectations Assist other members of the team with peer reviews and technical advice when required. Providing an insightful and detailed handover to the Project Managers and project delivery teams. Attend appropriate manufacturer trainings, lunch and learns and online education. Professional, Behavioural, and Performance Expectations The expectation of a Bid Engineer whilst undertaking their duties includes: Take a proactive approach to quickly identifying progress blockers and communicating these to relevant parties and the line manager. Take a proactive approach to managing multiple requests simultaneously, ensuring that all new requests are evaluated and progressed upon assignment. Take ownership of identifying financial, project, and safety risks of each opportunity, ensuring manageable risks are mitigated, and higher risk items are communicated to management. Ensure that detailed notes are collected and shared from meetings clearly and helpfully. Commitment to meeting performance targets and key performance indicators (KPIs). This will include timely submission of work, quantity and quality of output, project value-based assessments, errors and margin erosion tracking, etc. Be responsive to ad-hoc communication from both internal and external staff. Be available for communication (MS Teams) throughout the working day, advising of unavailable periods through status updates. Participate in internal team progress, weekly, and catch-up calls. Participate in client-facing calls, ensuring that professional expectations are met, including attendance, timely communication of availability, conveying professional expectations in self-presentation and presentation of home during video calls, ensuring distractions and minimised, ensure positive and helpful engagement in discussions. The position bears the responsibility to develop long-lasting client partnerships Read Less
  • AV Break Fix & Event Technician  

    - Greater London
    We are recruiting an AV Break Fix & Event Technician to deliver AV and... Read More
    We are recruiting an AV Break Fix & Event Technician to deliver AV and Event technical support for a clients meeting rooms and event spaces in London, SW1. The objective of this role is to ensure that the meeting rooms and event spaces are properly set up and run, that the equipment is working, and that end users (where applicable) are conversant with the equipment they use, to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such matters. Flexibility in working hours is essential, especially when supporting client events which may extend into the evening. Overview : The Audio Video (A/V) support services provide on-site teams who maintain A/V inventory & equipment in all meeting rooms, boardrooms, and auditoriums across our clients regional offices in Perth, Melbourne, Singapore, and London, ensuring equipment is ready for use on a daily basis. In addition, A/V support services provide technical support for online meetings, video conferences, and respond to customer requests to resolve A/V related incidents. The AV Break Fix & Event Technician provides client-facing meeting room, event, and break-fix support to these spaces. Scope: Ensure that A/V Equipment in all rooms is ready for use on a daily basis. Attend to all meeting room A/V issues, carry out fixes, system tests, and respond to users' requests for assistance. Set up A/V equipment in accordance with requirements for meetings and events (upon request) Provide support for important meetings, online meetings, video conferences, and teleconferences. Provide suggestions and best practices to users for optimum usage of the A/V Systems Provide support for diagnostics and troubleshoot Audio Visual faults. Ensure all incidents are logged into the incident management system. Maintain and keep A/V equipment inventory. Organising RMAs with Vendors Provide daily reports/weekly reports and incident reports related to A/V issues. Service Hours: Standard Business hours (8hrs/day) TPBN1_UKTJ Read Less
  • Audio Visual Engineer - onsite  

    - Greater London
    p On-site Audio-Visual Engineer Permanently based on a single client s... Read More
    p On-site Audio-Visual Engineer Permanently based on a single client site, behaving as an ambassador for the AV Department at all times, including the technical setup, operation, and repair of equipment used to enhance collaborative meetings and live events. Successful candidates must have the right to work in the UK and live within commutable distance of our clients premises near Liverpool Street Kno... /p Read Less
  • Audio Visual Engineer - onsite  

    - Greater London
    On-site Audio-Visual Engineer Permanently based on a single client sit... Read More
    On-site Audio-Visual Engineer Permanently based on a single client site, behaving as an ambassador for the AV Department at all times, including the technical setup, operation, and repair of equipment used to enhance collaborative meetings and live events. Successful candidates must have the right to work in the UK and live within commutable distance of our clients premises near Liverpool Street Knowledge Read Less
  • AV Engineer & Event Technician  

    - Greater London
    AV Engineer
  • Audio Visual Service Engineer  

    - Greater London
    Audio Visual Service Engineer To provide field-based service and suppo... Read More
    Audio Visual Service Engineer To provide field-based service and support to end clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, testing, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates who can drive, have their own vehicle and are within commuting distance of the London area the role will cover. Salary is budgeted to 40K with some flex and based upon experience, plus monthly car allowance. Role Title: Audio Visual Service Engineer Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types. Accountabilities Include: Knowledge not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP TPBN1_UKTJ Read Less
  • AV Break Fix & Event Technician  

    - Greater London
    We are recruiting an AV Break Fix
    We are recruiting an AV Break Fix Read Less
  • Audio Visual Engineer - onsite  

    - City of London
    On-site Audio-Visual Engineer Permanently based on a single client sit... Read More
    On-site Audio-Visual Engineer Permanently based on a single client site, behaving as an ambassador for the AV Department at all times, including the technical setup, operation, and repair of equipment used to enhance collaborative meetings and live events.Successful candidates must have the right to work in the UK and live within commutable distance of our clients premises near Liverpool StreetKno...
    QTJB1_UKTJ Read Less
  • Audio Visual Bid Engineer  

    - Egham
    Audio Visual Bid Engineer Bid TeamMy client works with many of the wo... Read More
    Audio Visual Bid Engineer Bid TeamMy client works with many of the worlds leading Enterprise customers.Their solutions are re-experienced by millions every day. Removing the distance. Delivering a message. Powering business. Celebrating fandom and even saving lives.Leveraging the best in technology and ongoing advisory services to transform businesses connecting people, technology, and experienc...
    QTJB1_UKTJ Read Less

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