FULL TIME - 37hrsMonday - Thursday 09:00 - 17:00
Friday 09:00 - 16:30REF: TWO1179177**There is a requirement to have access to a vehicle that can used for business purposesWest Berkshire Housing First - supports adults, who have high needs and histories of entrenched or repeat homelessness, providing them with a home of their own where they can regain stability, safety, and support. We work in partnership with the Council and other housing providers to deliver intensive person-centred support and accommodation choices. Our priority is to find safe, permanent housing that’s suitable for the client. Once housing is found our dedicated team provides intensive, one to one support to enable them to maintain their accommodation and achieve their goals.
If you love working with people, and are looking for an exciting role, where you can develop your skills, then this is the role for you. JOB PURPOSETo be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.MAIN RESPONSIBILITIESTo assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular reviewTo manage a personal caseload of clients who require intensive support on a one-to-one basisProviding assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the communityTo mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicableTo engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clientsTo liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement To lead on client activities to help them gain practical life skillsTo support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemesTo support clients to understand harm reduction approaches to keep them safe and wellTo carry out housing management duties such as collecting service charges at various locations To support clients in trauma informed and psychologically informed ways To adhere to safeguarding responsibilities, following our safeguarding policy and procedure To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures To provide basic first aid assistance until help arrives (full training is provided) To work confidently and efficiently when lone workingESSENTIAL CRITERIA Strong communication skills, both verbal and writtenClear verbal and written English Good keyboard skills for data inputtingGood working knowledge of Microsoft Outlook, Excel and WordConfident and assertive mannerAbility to self-motivate as you will have some instances of lone workingEffective team working Ability to respond calmly to crisisDeal promptly with and effectively react to challenging situationsHave an interest and genuine concern for homelessness and related issuesDESIRABLE CRITERIA Experience of managing a caseload of clients Understanding of the complex support needs of people experiencing homelessness or those with complex needsKnowledge of Safeguarding practicesKnowledge of voluntary and statutory agencies, housing regulations and the benefits systemUnderstanding of risk assessment and person-centred, outcomes-based deliveryWe reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
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