The Food & Beverage Duty Manager is responsible for the
delivery of 5-star food and beverage services at The Dunes Restaurant & Bar
located within the clubhouse. This is a
hands-on service delivery and supervisory role.
The clubhouse lies at the heart of the resort and is the
centre point of activities. This is a
vital hospitality role that requires a high level of organisational and
cross-departmental communication and leadership skills, and a strong working
relationship with the golf operations team as well as the estate wide food and
beverage services teams.
The Food & Beverage Duty Manager works closely with the Dunes
Restaurant & Bar Manager, Bars Manager, Head Chef and Bookings & Sales
teams on planning and executing 5-star guest experiences at the Clubhouse for
golfers, members, residents, visitors and guests. The role operates on a
shift-based system including evening and weekend working in line with the
seasonal needs of the business.
Contract: Permanent, Full-time
Reports to: Dunes Restaurant & Bar Manager
Key Duties & Responsibilities:
Assist the Dunes Restaurant & Bar Manager with
the day to day running ofall aspects of
the food & beverage service within the Clubhouse and on course outletsProvide effective leadership to the food &
beverage team, giving direction, motivating and supporting them to achieve
objectives and ensure they have appropriate opportunities to develop their
skills, knowledge and experience to enhance their performanceAssist the Dunes Restaurant & Bar Manager as
necessary with inducting and developing members of the food & beverage
team, including carrying out regular on the floor training with staffAssist with developing staff training plans and
conducting regular on the floor training with staff members as appropriate for
their roleAssist the Dunes Restaurant & Bar Manager in
the delivery of corporate and private events and activitiesHelp to develop and continuously review standard
operating procedures for food & beverage and events functions to ensure
maximum guest satisfaction Assist with ensuring that appropriate payment
methods are set up and being followed in line with proceduresAssist in identifying and developing value added
products and services to enhance the guest experienceEnsure all restaurant stock is logged, rotated
(FIFO), replenished and accounted forShowing initiative in low level decision makingAny other duties as required by the Dunes
Restaurant & Bar Manager or other members of the Senior Management team
Qualifying Criteria:
At least 2 years relevant supervisory experience,
ideally in a four- or five-star environment
Demonstrable passion for customer service and
delivering first-class guest experiencesExcellent communication and organisational
skillsProven ability to lead, train and manage a teamHigh standard of personal presentationMeticulous eye for detailAbility to multitask and work in a busy,
fast-paced, customer-facing environmentPositive attitude and flexible approach to work
including weekend and evening shiftsRelevant food and drink training and
certifications. Personal Licence
desirable.Full, clean, driving licence desirable
Salary & Benefits
Competitive salary and benefits package.
Note: This job description is not all
inclusive and is intended as an outline of the responsibilities and
requirements of the role. The role and duties will evolve in line with the
needs of the business.
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