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Trinny London
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  • Seasonal Makeup Artist  

    - London
    LocationsFlagship King's Road Flagship LibertyOxford CircusHours Mix o... Read More
    LocationsFlagship King's Road Flagship LibertyOxford CircusHours Mix of full time and part time hours availableAre you ready to rethink your routine over the festive period? We’re looking for seasonal cover across our London counters over this sparkling holiday. These roles would be fixed term contracts for 3 months.A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your artistry skills and/or sales skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
    Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.Our ValuesWe live by three core values: bring fearless passion, act with smart intent and all wear yellow together.We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this:
    Conduct all types of services such as pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to allDelivering impeccable customer service, sharing your knowledge with each customerEmbody Trinny London’s brand and style and priding yourself on knowing that your customers are returning back to you Ability to work in a fast-paced environment to achieve and exceed KPIs. Feed on the buzz of achieving your goals and being the best you can beWorking with our education and training team to continually offer best-in-class makeup advice and servicesStaying up to date with the latest skincare and makeup trends, improve your product knowledge and elevating your artistryDriving sales in order to reach daily and monthly sales targets RequirementsThese skills will help you go far in this role: Experience in a retail position, ideally within beauty or cosmetics Passionate for makeup and skincare Adaptable and confident with an ever-changing, fast-paced and high-pressured environment Positive and can-do attitude Comfortable and motivated by working towards and exceeding targets and KPIs Punctual and flexible to work retail hours, including bank holidays and weekends Personable with a customer-centric mindset We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits.Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences. #TLRETAIL Read Less
  • Visual Merchandising Manager  

    - London
    Are you ready to rethink your routine? We’re looking for a VM Manager... Read More
    Are you ready to rethink your routine? We’re looking for a VM Manager to join our Store Design & VM team. Reporting into our Head of Store Design & VM, we're looking for someone passionate about creating captivating customer experiences and translating brand vision into stunning visual displays. If you're ready to ditch the ordinary and dive into the vibrant world of beauty innovation, this role is for you! You'll be the architect of our in-store magic, crafting layouts, strategising product placements, and bringing our brand story to life with every display. Join us in challenging the status quo and rethinking routines, one dazzling display at a time.


    Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

    Our Values
    We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this: Crafting Visual Storytelling: Designing immersive layouts that reflect campaigns and seasons, leading customers on an unforgettable journey. Turning Vision into Reality: Transforming concepts into stunning displays, highlighting key products and grabbing attention from every angle. Empowering Store Teams: Creating detailed visual guides to ensure our brand shines consistently across all locations. Hands-On Creativity: Setting up and refreshing displays with speed and precision, bringing your creative vision to life. Staying Ahead of the Curve: Researching trends and analyzing data to keep our displays fresh and effective. Collaboration is Key: Working closely with marketing, retail, and design teams to create a unified brand experience. Training & Inspiring: Communicating design concepts clearly and empowering store teams to execute flawlessly.  Resourceful Sourcing: Finding the perfect materials within budget and building strong supplier relationships. Budget-Savvy Brilliance: Ensuring cost-effective execution of all visual merchandising activities. Brand Ambassador: Making sure every display embodies our brand ethos and delivers an impactful customer experience. RequirementsThese skills will help you go far in this role: Proven Visual merchandising  expertise: Solid experience in visual merchandising, with a focus on Beauty brands in retail / concessions environments.  Beauty/Fragrance Industry Experience: Experience working for beauty or fragrance brands is highly desirable. Education relevant to the field of visual merchandising. Excellent Time Management: The ability to prioritise effectively, manage multiple deadlines with ease, and work at a fast pace. Ambitious and looking for a challenge. Proficiency in Adobe illustrator, InDesign and Sketch up 
    We’d love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
    Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages  Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.  Read Less
  • Senior Video Editor  

    - London
    Are you ready to rethink your routine? We’re looking for a Senior Vide... Read More
    Are you ready to rethink your routine? We’re looking for a Senior Video Editor to join our Creative Team. This role will report into the Director of Creative Operations and will manage a small team of video editors. We are looking for an ambitious and dedicated Senior Video Editor who meets challenges with new ideas and enthusiasm, has a natural inclination towards leadership and has extensive experience in video editing within the beauty industry.


    Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

    Our Values
    We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Lead, manage and mentor a small team of video editors: providing guidance and feedback on video assets while overseeing the video post-shoot workflow and team performance.Champion creative editing excellence and ensure the team remains current with beauty industry video trends across digital platforms to maintain on-trend output.Support business marketing strategies for campaigns, product launches, and BAU through video assets across all marketing channels.Edit video content for Trinny London (the brand) and Trinny Woodall (the person) for use on YouTube, Facebook, and Instagram (both paid and organic placements).Edit diverse short-form videos, from campaign launch films featuring Trinny and model application videos to influencer beauty content, ensuring brand identity and tone of voice are consistent across all deliverables.Attend and feed into the creative direction briefings for campaigns - for the video editors -aligning with the Creative Brand Director & Senior Art Director on the edit approach.Build effective relationships with channel leads and teams - partnering to ensure consistent alignment on briefs and output and to ensure channel needs are captured within video content. Work with Head Of Design and Senior Designer to incorporate design elements into video for campaign assets creating consistency with the Design team to create motion graphics such as lower thirds, on-screen text, logos, and more complex animation.Support the operation, delivery, storage, and archiving of video assets.Collaborate with the Creative Project Managers & Production team to understand video delivery priorities and the assigning of assets to the team.Complete post-production for projects including encoding in different formats and subtitling videos so that our videos remain platform ready and supporting our editors with delivery of video assets.Work with the Producer to make sure all footage is saved and archived properly and ready for post production, according to schedule.RequirementsThese skills will help you go far in this role:
    Demonstrable experience as a Video Editor with in-depth knowledge of creating video content for specific platforms such as social media, web and paid ads in the beauty or premium fashion industryA strong ability to handle multiple projects at once.Solution-oriented with a flexible and adaptable skillset and the ability to see the big picture.High level of proficiency in Premiere Pro, After Effects and Adobe Creative Suite Highly organised and reliable with excellent attention to detailIn depth knowledge of video editing, colour grading, rough cuts and sound design to advise the team if/when required to drive innovation.Strong ability to communicate clearly and prioritise tasks and work under pressure.Strong ability to build constructive and influential working relationships at a senior level.Knowledge of Data Wrangling and labelling knowledge with the ability to follow in-house rules.A strong sense of typography, colour and composition is beneficial.Experience mentoring and coaching more junior members of staff.Experience working with G-Suite, Asana and Slack.Experience of leading change and introducing new ways of working including new technology and processes.
    We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
    Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages  Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.  Read Less
  • Senior Visual Merchandising Manager  

    - London
    Are you ready to rethink your routine? We're looking for a Senior Visu... Read More
    Are you ready to rethink your routine? We're looking for a Senior Visual Merchandising Manager to join our Creative team. In this role, you’ll go beyond creating displays, you’ll set the vision, define the strategy, and lead execution across markets. From crafting immersive layouts to developing global VM guidelines, you’ll ensure our brand story is consistently and beautifully brought to life in every retail space. Reporting into our Head of Store Design & VM, you'll balance creativity with commercial focus.


    Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

    Our Values
    We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this:Develop and lead the global visual merchandising strategy to ensure consistency, innovation, and alignment with seasonal campaigns and brand direction.Oversee the creation of captivating layouts, windows, and in-store displays that elevate the customer journey and maximise product visibility.Partner with Marketing, Commercial, Retail Operations and Design teams to deliver cohesive brand storytelling across all channels.Lead, mentor, and inspire the VM team, while creating clear execution guidelines to support flawless rollouts at store level.Stay ahead of industry trends, consumer behaviours, and competitor activity to continuously refine and refresh our VM approach.Oversee the production, sourcing, and installation of visual elements, ensuring cost efficiency, quality, and timely delivery.Own the VM budget, ensuring all projects are delivered within scope and resources are optimised.Build capability within store teams through training programs, workshops, and toolkits, ensuring consistent brand representation.Act as a brand ambassador, safeguarding visual integrity and ensuring all displays reflect our ethos and deliver a premium customer experience.
    RequirementsThese skills will help you go far in this role:
    Extensive experience in visual merchandising, with a track record of leading large-scale retail environments as well as smaller scale department store counters, ideally in the beauty, fragrance, or luxury sector.Demonstrated ability to lead and inspire cross-functional teams.Strong understanding of how VM drives sales and enhances brand equity, with the ability to align creative concepts to business goals.Strong awareness of retail and consumer trends.Excellent ability to manage complex, multi-market projects, prioritise effectively, and deliver under tight timelines.Skilled in design tools such as Adobe Illustrator, InDesign, and SketchUp, with an ability to translate creative ideas into practical execution.Ambitious, resourceful, and excited by the challenge of taking VM to the next level.
    We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
    Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages  Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.  Read Less
  • Makeup Artist  

    - Leeds
    Role ​- Makeup ArtistLocation​ - Harvey Nichols, LeedsHours ​- Part ti... Read More
    Role ​- Makeup ArtistLocation​ - Harvey Nichols, LeedsHours ​- Part time Are you ready to rethink your routine? We’re looking for a Makeup Artist to join our sparkling Leeds team. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
    Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.The Role Your daily to-dos might look like this:Conduct all types of services such as pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to allDelivering impeccable customer service, sharing your knowledge with each customerEmbody Trinny London’s brand and style and priding yourself on knowing that your customers are returning back to you Ability to work in a fast-paced environment to achieve and exceed KPIs. Feed on the buzz of achieving your goals and being the best you can beWorking with our education and training team to continually offer best-in-class makeup advice and servicesStaying up to date with the latest skincare and makeup trends, improve your product knowledge and elevating your artistryDriving sales in order to reach daily and monthly sales targets RequirementsThese skills will help you go far in this role: Experience in a retail position, ideally within beauty or cosmetics Passionate for makeup and skincare Experience with customer relationship management and data capture targetsAdaptable and confident with an ever-changing, fast-paced and high-pressured environment Positive and can-do attitude Comfortable and motivated by working towards and exceeding targets and KPIs Punctual and flexible to work retail hours, including bank holidays and weekends Personable with a customer-centric mindset
    We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: 28 days holiday inclusive of bank holidays (pro-rata) Welcome Trinny London Starter Stack Company discount for yourself (50%) and your friends and family (40%) after 3 month probation Competitive commission structure Pension Scheme Enhanced family friendly packages Bookado (activity membership service) T-Parties = summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.#TLRETAIL Read Less
  • Counter Manager - Leeds - MAT cover 12 months  

    - Leeds
    Role - Business Manager - MAT cover - 12 months Location - LeedsHours... Read More
    Role - Business Manager - MAT cover - 12 months Location - LeedsHours - 40 hoursAre you ready to rethink your routine? We’re looking for a Business Manager to join our sparkling Leeds team. This role will report into the Regional Sales Manager and be responsible for the day to day running of our Leeds store. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.We live by three core values: bring fearless passion, act with smart intent and all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this:Lead your team from the front by:Achieving your own targetsImproving your product knowledge and remaining up to date with beauty trendsConducting appointments and elevating your artistryAlways demonstrating a customer-centric approachManage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your businessComplete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR systemOversee the execution of inventory checks, stock counts and visual merchandisingAccurately follow health and safety proceduresUtilise retail management and team meetings to feedback on you counter’s performanceEnsure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessaryMotivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resourcesConduct weekly 121s and monthly reviews, championing your team’s ambitions to progressIndependently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessaryRequirementsThe essential skills and experience required to succeed in this role are: Experience leading a team (minimum of 5 people), ideally within the luxury sector Passionate for makeup and skincare Proven experience leading a team to success within the retail industry Adaptable and confident with an ever-changing environment Positive and can-do attitude Strong communication and mathematical skills Comfortable working towards and exceeding KPIs Punctual and organised
    We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge. .
    BenefitsWe want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:
    Welcome Trinny London Starter Stack Company discount for yourself (50%) and your friends and family (40%) after 3 month probation Competitive commission structure T-Parties = summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences. Read Less
  • Makeup Artist  

    - York
    Role ​- Makeup ArtistLocation​ - YorkHours ​- 24hrs per weekAre you re... Read More
    Role ​- Makeup ArtistLocation​ - YorkHours ​- 24hrs per weekAre you ready to rethink your routine? We’re looking for part time Makeup Artists to join our sparkling York team. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
    Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.We live by three core values: bring fearless passion, act with smart intent and all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration..The Role Your daily to-dos might look like this:Conduct all types of services such as pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to allDelivering impeccable customer service, sharing your knowledge with each customerEmbody Trinny London’s brand and style and priding yourself on knowing that your customers are returning back to you Ability to work in a fast-paced environment to achieve and exceed KPIs. Feed on the buzz of achieving your goals and being the best you can beWorking with our education and training team to continually offer best-in-class makeup advice and servicesStaying up to date with the latest skincare and makeup trends, improve your product knowledge and elevating your artistryDriving sales in order to reach daily and monthly sales targets RequirementsThese skills will help you go far in this role: Experience in a retail position, ideally within beauty or cosmetics Passionate for makeup and skincare Experience with customer relationship management and data capture targetsAdaptable and confident with an ever-changing, fast-paced and high-pressured environment Positive and can-do attitude Comfortable and motivated by working towards and exceeding targets and KPIs Punctual and flexible to work retail hours, including bank holidays and weekends Personable with a customer-centric mindset
    We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: 28 days holiday inclusive of bank holidays (pro-rata) Welcome Trinny London Starter Stack Company discount for yourself (50%) and your friends and family (40%) after 3 month probation Competitive commission structure Pension Scheme Enhanced family friendly packages Bookado (activity membership service) T-Parties = summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.#TLRETAIL Read Less
  • Flagship Makeup Artist  

    - London
    Role - Makeup ArtistLocation - ChelseaHours - Are you ready to rethink... Read More
    Role - Makeup ArtistLocation - ChelseaHours - Are you ready to rethink your routine? We’re looking for a full-time Makeup Artist to join our iconic flagship store in Chelsea, London A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
    Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.We live by three core values: bring fearless passion, act with smart intent and all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this:
    Conduct all types of services such as pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to all Delivering impeccable customer service, sharing your knowledge with each customer Embody Trinny London’s brand and style and priding yourself on knowing that your customers are returning back to you Ability to work in a fast-paced environment to achieve and exceed KPIs. Feed on the buzz of achieving your goals and being the best you can be Working with our education and training team to continually offer best-in-class makeup advice and services Staying up to date with the latest skincare and makeup trends, improve your product knowledge and elevating your artistry Driving sales in order to reach daily and monthly sales targets RequirementsThese skills will help you go far in this role: Experience in a retail position, within beauty or cosmetics Passionate for makeup and skincare Experience with customer relationship management and data capture targetsAdaptable and confident with an ever-changing, fast-paced and high-pressured environment Positive and can-do attitude Comfortable and motivated by working towards and exceeding targets and KPIs Punctual and flexible to work retail hours, including bank holidays and weekends Personable with a customer-centric mindset
    We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: 28 days holiday inclusive of bank holidays (pro-rata) One extra day of holiday for your birthday Welcome Trinny London Starter Stack Company discount for yourself (50%) and your friends and family (40%) after 3 month probation Competitive commission structure Pension Scheme Enhanced family friendly packages Bookado (activity membership service) T-Parties = summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences. #TLRETAIL Read Less
  • Service Delivery Manager  

    - London
    Are you ready to rethink your routine? We’re looking for a Service Del... Read More
    Are you ready to rethink your routine? We’re looking for a Service Delivery Manager to join our focused and highly skilled internal Tech team. Reporting into our Head of Tech Enablement, you will own and coordinate the day-to-day delivery of technology operations across the business. You will act as the critical liaison between business stakeholders, the offshore application management partner, and the internal End User Computing (EUC) team, with the primary goal of ensuring reliable, secure, and customer-focused IT services that uphold business continuity and efficiency.* Please note, this role is based at our Head Office in Chelsea 4-5 days a week.Welcome to Trinny London!

    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

    Our Values
    We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this:Own and manage end-to-end IT service delivery, ensuring high levels of availability, performance, and user satisfaction, leading our End User Analysts to deliver first and second-line support to head office, retail, and field users.Oversee incident, problem, and change management processes — ensuring timely resolution, root cause analysis, and continuous improvement.Maintain and communicate service performance metrics (SLAs, KPIs, and trends) to business and technology leadership.Manage major incidents and coordinate cross-team resolution (internal and offshore).Collate and manage a service risk log and work with development partners to implement solutions and mitigations.Act as the primary operational contact for the offshore application management partner.Monitor and review partner performance against contractual SLAs and KPIs, driving accountability and service improvement.Participate in regular service review meetings and manage escalation paths.Work with procurement and the Head of Tech Enablement on renewal planning, performance reviews and commercial negotiations.Oversee endpoint management, device lifecycle, and user access processes.Drive user experience and service desk improvements: process, tooling, onboarding/offboarding efficiency, and proactive maintenance practices.Ensure compliance with security, patching, and backup standards.Maintain the IT service management framework (e.g., ITIL-aligned processes).Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations.Develop and maintain service documentation, CMDB accuracy, and knowledge base articles.Act as the key contact for business stakeholders on operational technology matters and End User Compute education / upskilling.Communicate service performance, risks, and planned improvements in clear, business-friendly language.Manage user communications around service changes, outages, and improvements.RequirementsThese skills will help you go far in this role:Proven experience as a Service Delivery Manager or equivalent IT operations role, ideally within a multi-channel retail or consumer brand environment (beneficial to have familiarity with eCommerce, ERP, and CRM systems)Strong understanding of ITIL or similar service management frameworksExperience managing offshore or third-party support providersCustomer-focused and pragmatic problem solverCalm under pressure, able to manage competing prioritiesCollaborative, with a continuous improvement mindsetEmpathetic leader who develops and supports their teamAble to translate technical issues into business languageHands-on experience in end-user support environments (e.g., Google Workplace, Windows 10/11, endpoint management)Excellent communication, stakeholder management, and vendor relationship skills, experience of vendor selection, management and contract negotiation is a bonus.Strong analytical and reporting skills for service metrics and performance trendsExposure to automation, AI, or digital service improvement toolsITIL v4 certification or similar is a bonusWe love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
    Flexible working, with core working hours * however you will be the primary out of hours contact for any priority 1 service issues.25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)Welcome to Trinny London Starter Stack and swagYour Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London productsCompany discount for yourself, your friends, and familyVitality health scheme, EAP and Medicash (including dental, optical & audiological care)An annual personal training and development budgetEnhanced family friendly packages Pension schemeCycle to work schemeT-Parties = many office socials as well as summer and festive celebrations!Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.  Read Less
  • UX/UI Designer  

    - London
    Are you ready to rethink your routine? We’re looking for a UX/UI Desig... Read More
    Are you ready to rethink your routine? We’re looking for a UX/UI Designer to join our UX/UI team at Trinny London. This role will report into the Head of UX/UI and you will collaborate cross-functionally with a wider group of innovative and inclusive colleagues and leaders. You’ll be passionate and confident, with a proven track record of delivering innovative, customer-centric solutions across various platforms. 

    Welcome to Trinny London!
    Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
    Our Values
    We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow together.We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this:
    Design intuitive and engaging user interfaces for web applications, focusing on usability, accessibility, and visual appealWork closely with the Junior UX Researcher to incorporate user feedback and testing results into design iterationsSupport in conducting user testing and gathering feedback to continuously iterate and improve the user experience of our internal tools and platformsTranslate user research and business requirements into user flows, wireframes, prototypes, and high-fidelity mock-upsChampion user-centred design principles and advocate for the needs of our internal customersDevelop reusable UI components that contribute to the overall cohesion of the siteWork with teams like marketing and product to ensure design consistency and alignment with business goalsAssist in delivering strategic UX/UI projects, ensuring deadlines are met and design objectives are achievedPartner closely with our Developers throughout the design and development process, ensuring seamless implementation and technical feasibility of your designsStay abreast of the latest UX/UI trends and best practices, constantly seeking new ways to enhance our design systems and processesBe agile and adaptable in your approach to design requestsHave the opportunity to mentor junior members of the team and share your knowledge and expertise in the fieldRequirementsThese skills will help you go far in this role: Degree in graphic design or a related field A compelling portfolio that highlights your experience designing intuitive and visually captivating user interfaces for web platforms. Your portfolio should reflect a strong understanding of visual hierarchy, layout, and colour theory, showcasing your ability to craft engaging and delightful user experiences A passion for solving complex problems and a keen attention to detail, ensuring consistency and high-quality output in all design deliverables Experience working within an agile development environment, collaborating closely with developers and other stakeholders A solid grasp of user-centred design principles and methodologies, encompassing user research, information architecture, interaction design, and visual aesthetics Proficiency in industry-standard design tools like Figma, or equivalent software. Knowledge of Adobe Creative Suite software is a plus Excellent communication and teamwork abilities, with the skill to clearly articulate your design choices and rationale to both technical and non-technical audiences Awareness of accessible design standards and how to incorporate them effectively into your work Previous experience in the luxury beauty and/or fashion industry is a plus We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. BenefitsOur mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
    Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages  Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal OpportunitiesWe celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.  Read Less

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