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TransUnion LLC
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  • What We'll Bring:As a Pre-Sales Solutions Advisor, you will take owner... Read More
    What We'll Bring:As a Pre-Sales Solutions Advisor, you will take ownership of the technical and functional strategy during pre-sales engagements. You will lead solution design, influence product positioning, and ensure our offerings align with customer needs and market trends. This role is pivotal in driving commercialization across international regions and supporting strategic growth initiatives. You’ll also feedback VOC to Product Teams and work closely with GTM, Product, and Product Marketing teams—both centrally and internationally—to ensure customer and market needs are incorporated into roadmap strategy and future state planning. Additionally, you will enable regional Solution Consultants, act as a subject matter expert for global fraud products such as Device Risk and IP Intelligence, and partner with dedicated Fraud Sales Specialists to help close high-value opportunities in advanced deal stages.What You'll Bring:We’re looking for an Advisor, Solution Consulting & Presales - International Fraud Solutions to join our growing team. 
     Day to Day You’ll Be:Consult, empower, and enable international regions by supporting strategic demos, qualification calls, and RFI/RFP responses. Lead pre-sales and solution consulting discussions where regional expertise is limited.Enable regional Solution Consultants through guidance and deep expertise on global fraud products such as Device Risk and IP Intelligence (IPI).Act as a subject matter expert for international regions during pre-sales and pre-contract engagements for global fraud products.Partner with dedicated Fraud Sales Specialists to bring your expertise and help close high-value international opportunities, particularly those in advanced pipeline stages (25%+).Collaborate with regional teams to deliver Proof of Concepts (POCs) and pilots that validate solution value and accelerate decision-making.Enable the sales team through knowledge sharing, best practices, and tools that improve solution positioning and accelerate deal closure.Maintain and evolve competitive intelligence in partnership with Product and Marketing teams to ensure market relevance.Champion the Voice of Customer, providing actionable insights to influence product roadmap, go-to-market strategies, and future-state planning.Support sales leadership in deal qualification and strategic account planning to maximize revenue opportunities.Deliver high-impact presentations and solution narratives to senior stakeholders and decision-makers, positioning TransUnion as a trusted advisor.Track and analyze Closed Won/Lost performance for global fraud products (Device Risk and IPI) and present insights to senior leadership forums when required.Serve as first-line support for international Solution Consultants and Product Teams for technical and pre-sales queries related to global fraud products.Essential Skills & Experience:Proven experience with Device Risk, IP Intelligence, or related fraud prevention products.Track record years of experience in solution consulting, pre-sales engineering, customer success, or product strategy, ideally within financial services or a related discipline.Ability to operate as a strategic advisor, influencing decisions at senior levels and driving solution strategy.Exceptional communication, presentation, and storytelling skills to engage diverse stakeholders.Technical proficiency in RESTful APIs, web technologies (JavaScript, HTML, CSS), and API testing tools (Postman, SOAP UI).High-level understanding of mobile SDK deployments and integration.Fluent English is required; Spanish and/or Portuguese language skills are a distinct advantage.Ability to work effectively within a highly matrixed organization, collaborating across global teams.Flexibility to work across multiple time zones to support international regions.Impact You'll Make:What’s In It For you?
    At TransUnion you will be joining a friendly, forward thinking global business.
    As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:26 days’ annual leave + bank holidays (increasing with service)Global paid wellness days off + a bonus day off to celebrate your birthdayA generous contributory pension scheme + access to the TransUnion Employee Stock Purchase PlanPrivate health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness toolsAccess to our diversity forums and communities so you can get involved in causes close to your heartTransUnion – a place to grow: 
    If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
    We know imposter syndrome is real, lets confront it so we can continue to grow and thrive togetherFlexibility at TU:
    We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.Additional support:
    At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process:
    Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
    #LI-Remote
    Find out more about Life At TU UK:

    This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleSolution Sales Advisor, Pre-Sale Technical Consulting Read Less
  • Senior Fraud Specialist  

    - Leeds
    What We'll Bring:We Are TransUnion:TransUnion is a major credit refere... Read More
    What We'll Bring:We Are TransUnion:

    TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.What You'll Bring:We’re looking for a Senior Fraud Specialist to join our growing team. Day to Day You’ll Be:Identity and Fraud Expertise: You will develop a deep and comprehensive understanding of the features, benefits, and applications of the identity verification and fraud prevention solutions we offer. This will support and enable the sale of these products and solutions into a variety of sectors.New Business: Responsible for helping to drive and enable new business growth through close daily collaboration with UK Sales.Sales: Delivering against a personal commission-based sales target and defined objectives, which feed into and align with the wider Fraud & TransUnion new business targets.Industry Knowledge: You will stay updated on industry trends, market dynamics, and competitive offerings to effectively communicate the value proposition to our customers.Customer Engagement: Engaging with our customers to understand their needs, identify their pain points, and determine how TransUnion’s ID and Fraud solutions can address their specific requirements. You will provide personalised solution recommendations, highlighting the unique advantages of our offerings.Sales Presentations and Demonstrations: You will excel at delivering compelling sales presentations, demonstrations, workshops, discovery sessions and webinars. You will be able to effectively highlight our ID and Fraud functionality, performance, and benefits, using persuasive techniques to influence buying decisions. Our ideal candidate will be able to adjust and adapt their Sales pitch techniques as required.Specialist Sales Support: Collaboration is key, and you will work with our sales teams and provide support by offering product knowledge, technical assistance, and guidance during complex sales cycles. You will work closely with our sales managers and representatives to address customer inquiries and objections effectively.Market Analysis: You will monitor and keep up to date with the latest market trends, competitor activities, and customer feedback. You will be able to gather vital insights to identify opportunities, refine sales strategies, and provide input for product development and enhancement.Sales Enablement: Creation of written content for tender responses and proposal submissions. Creation of PowerPoint content for use when pitching and presenting to clients. Working with UK Sales to create compelling commercials propositions and proposals.Development: Training, coaching, and influencing of UK Sales, so that they are fully enabled to confidently sell TransUnion’s ID Verification and Fraud Prevention solutions.Pipeline: Contributing to the management of a sales pipeline that tracks all opportunities, for resource prioritisation and accurate forecasting.Product: Identifying ID & Fraud product enhancements and new product ideas. Working with Product Management to establish relevance/priority within product roadmaps. Gaining voice of customer feedback to influence future sales strategy and product development.Essential Skills & Experience:Bachelors degree or equivalent.Knowledge of Banking / Financial Services advantageous.Track record years’ experience within technical sales / account management / sales / pre-sales.Persuasive communication skills: Excellent verbal and written communication skills are essential for building relationships with customers, delivering persuasive sales presentations, and effectively conveying information.Analytical skills: Specialists should be capable of analysing sales data, market trends, and customer insights to identify opportunities for growth and adjust sales approaches accordingly.Demonstratable ability to present confidently to customers.Proven success rate at levels above sales quota.Knowledge/Expertise/Experience supporting/selling any of the following areas:Identity VerificationFraud PreventionCredit Reference Agency data and solutionsUK & International Anti Money LaunderingFraud Software – Advanced Analytics, Data Orchestration, Rules Based Solutions, ScorecardsBehavioural SolutionsDevice Risk AssessmentDocument and Biometric VerificationExperience of engagement with senior stakeholders.Ability to influence, pro-actively take ownership of tasks and work on own initiative is necessary.Ability to collaborate with partners and cross-functional teams to develop business opportunities.The ability to think strategically and develop sales strategies to target specific markets, industries, or customer segments is crucial for specialists.Experience using Salesforce or other CRM platforms.Impact You'll Make:What’s In It For you?
    At TransUnion you will be joining a friendly, forward thinking global business.
    As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:26 days’ annual leave + bank holidays (increasing with service)Global paid wellness days off + a bonus day off to celebrate your birthdayA generous contributory pension scheme + access to the TransUnion Employee Stock Purchase PlanPrivate health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness toolsAccess to our diversity forums and communities so you can get involved in causes close to your heartTransUnion – a place to grow: 
    If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
    We know imposter syndrome is real, lets confront it so we can continue to grow and thrive togetherFlexibility at TU:
    We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.Additional support:
    At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process:
    Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.#LI-Remote
    Find out more about Life At TU UK:

    This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job TitleSr Solution Sales Consultant, Pre-Sale Technical Consulting Read Less
  • What We'll Bring:We Are TransUnion:TransUnion is a major credit refere... Read More
    What We'll Bring:We Are TransUnion:

    TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.What You'll Bring:We’re looking for a Customer Service Incident Coordinator (German & Additional Language Speaker) to join our growing Sontiq team. Shift Pattern: Monday to Friday 09.00 - 17.30Day to Day You’ll Be:Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theftExamine and analyse information to determine the severity of the fraud, breach and/or identity theftExercises independent judgement in setting priorities to ensure that deadlines and due dates are metProvide professional and courteous customer service and expert assistance to clients and victims of a breach/fraud and/or identity theftManage customer and client expectationsAct as point of contact for customer, client and internal expertsGather, assemble and preserve facts, statements or affidavits and other evidence for use in breach remediation and resolving fraud and identity theft issues and claimsPrepare letters, initiate telephone communications and acts as a liaison to creditor, law enforcement and government agenciesCommunicate clearly to customer the services and support offeredConsults with potential and existing clients on breach incidents to determine if remediation is necessary and the requirements of the remediation.Escalates and refers any incidents that require assistance from other internal departments, coordinates the discussions, meetings and updatesAdministrativeIdentify, report, and articulate on current trends and unique client or customer situations to both internal and external partiesMaintain current knowledge of all new laws and regulations pertaining to breach and identity theftPrepares written proposals for breach services that fit the situationParticipates in project plan schedule development, monitoring and reportingDirects document and data transfers between company and clientsManage mailings: scrubbing data, producing letters, obtaining client approval and coordinating the delivery to mailing serviceEnsures timely communication to internal team members, clients and other 3rd parties such as client’s counselRecords and details relevant case notes into database with strong attention to detail and accuracy of information in a timely mannerEnsures the closure of all resolved and confirmed Incident records and final report to the client /customerAccountable for the overall breach/fraud incident process efficiency and effectivenessIf applicable, language translation for correspondence, reports , training documents, other internal documents as necessaryIf applicable, live Language interpretation between clients and internal departments regarding sales support, client training and incident management support calls with Forensic and Privacy expertsEssential Skills & Experience:Must be fluent in German, Additional Language and English (Written and Verbal)Experience in Customer ServiceImpact You'll Make:What’s In It For you?At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:Annual leave + bank holidays (increasing with service)Global paid wellness days off + a bonus day off to celebrate your birthdayA generous contributory pension scheme + access to the TransUnion Employee Stock Purchase PlanPrivate health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness toolsAccess to our diversity forums and communities so you can get involved in causes close to your heartTransUnion – a place to grow: If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.We know imposter syndrome is real, lets confront it so we can continue to grow and thrive togetherFlexibility at TU:We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.Additional support:At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process:Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.#LI-RemoteFind out more about Life At TU UK:This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job TitleSpecialist I, Customer Support Operations Read Less
  • UK Regional Market Lead – Technical Product Management (TPM)  

    - Leeds
    What We'll Bring:We Are TransUnion:TransUnion is a major credit refere... Read More
    What We'll Bring:We Are TransUnion:

    TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.What You'll Bring:We’re looking for a UK Regional Market Lead – Technical Product Management 
    (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor.Day to Day You’ll Be:Regional TPM LeadershipLead, mentor, and manage TPMs embedded across product lines and market initiatives within the region.Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams.Business Pulse & Strategic AlignmentMaintain a deep understanding of the region’s business priorities, regulatory environment, and customer needs.Translate regional business goals into actionable technical strategies and execution plans.Architecture & Systems ExpertiseAct as the regional SME for systems, platforms, and architecture.Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions.Stakeholder Influence & AdvocacyBuild strong relationships with regional business leaders, CIOs, and external partners.Represent the region in global forums, advocating for regional needs, constraints, and innovations.Execution OversightEnsure TPMs are driving outcome-focused delivery across platforms and services.Monitor delivery progress, unblock dependencies, and escalate risks as needed.Communication & VisibilityEstablish transparent communication channels between regional TPMs and global leadership.Provide regular updates on regional delivery health, business impact, and technical challenges.Essential Skills & Experience:Track record years of experience in product management, technical delivery, or enterprise architecture roles.Prior experience in regional leadership or market-facing roles preferred.Proven track record of managing TPMs or similar roles across multiple product lines.Deep understanding of enterprise systems, data platforms, and integration patterns.Experience in managing cross-functional technical teams and complex delivery environments.Strategic thinker with strong business acumen and regional market awareness.Influential communicator with proven stakeholder management and negotiation skills.Collaborative leader with a bias for action and outcome orientation.Impact You'll Make:What’s In It For you?
    At TransUnion you will be joining a friendly, forward thinking global business.
    As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:26 days’ annual leave + bank holidays (increasing with service)Global paid wellness days off + a bonus day off to celebrate your birthdayA generous contributory pension scheme + access to the TransUnion Employee Stock Purchase PlanPrivate health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness toolsAccess to our diversity forums and communities so you can get involved in causes close to your heartTransUnion – a place to grow: 
    If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
    We know imposter syndrome is real, lets confront it so we can continue to grow and thrive togetherFlexibility at TU:
    We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.Additional support:
    At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process:
    Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid
    Find out more about Life At TU UK:

    This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleSr Manager, Product Management Read Less

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