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Transaction Network Services
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  • An extraordinarily talented group of individuals work together every d... Read More
    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!OverviewSUMMARY OF ROLEThis role will involve participation at all stages of the project lifecycle, including contribution to pre‑sales and bids, requirements analysis, solution design and systems architecture, documentation, testing, implementation, and post‑implementation support.ResponsibilitiesPrincipal ResponsibilitiesProvide effort and cost estimates for new project work.Liaise with customers and internal teams to define and document system requirements.Liaise with vendors and third parties to define and document system requirements.Analyse and design technical solutions to meet user requirements and resolve issues.Conduct impact analysis and produce technical designs for changes relating to card scheme mandates (including but not limited to LINK, Visa, MasterCard, Union Pay International, DFS/Diners, American Express, JCB).Produce test documentation for new software releases, including test plans, test conditions, and test scripts, in line with TNS Test Methodology and procedures.Produce operational procedures for project-related and support-related changes.Produce implementation instructions and release control documentation.Act as a technical interface to the TNS Test Team, driving issue resolution with all required internal and external parties. Support technical setup of test tools and simulators where required.Support and perform software implementation tasks.Fully document solutions and provide technical handover to relevant TNS teams, including Development, Support, and Operations.Ensure technical standards are upheld throughout the project lifecycle in alignment with TNS development and technical standards.Ensure technical solutions meet all required compliance and security mandates, including PCI‑DSS.Take technical ownership of end‑to‑end solutions.Provide peer review and technical support to other TNS Development team members.QualificationsADDITIONAL RESPONSIBILITIESEnsure that the Company’s overall Quality Objectives are met in the execution of job responsibilities.Contribute to the continuous improvement of development processes and procedures.Comply with the current TNS Information Security Policy.Maintain confidentiality when handling customer information and payment data.Understand and adhere to contractual requirements to ensure the integrity of data and the availability of services at all times.Understand and apply the appropriate departmental standards.Report progress to management.Provide handover of work to other TNS Development team members as required.Perform other duties as may be required.CANDIDATE REQUIREMENTSPersonal SkillsTechnical leadershipApplications analysisLogical approach to problem solvingConsistent attention to detailStructured analytical approachHigh level of accuracyGood written and verbal communication skillsStrong time management skillsProfessional approach to client and supplier managementAbility to multitaskFlexibilityDesired Technical SkillsDatabases (SQL desirable)Good understanding of one or more operating systems, ideally Windows and LinuxUnderstanding of payment systems and protocols (e.g., ISO 8583)Desired Knowledge / ExperiencePrevious use of an industry-strength payment application (e.g., Postilion, Tango, Authentic)Knowledge of payment schemes (e.g., LINK, Visa, MasterCard, UnionPay, Diners, JCB, American Express)Proficiency with Microsoft Office applicationsUnderstanding of PCI DSS requirementsExperience in system analysis and designExperience with testingAdditional Useful Knowledge / ExperienceIBM Mainframe (including COBOL programming)Visual Basic programmingJava programmingScripting languagesFileXpress / SFTPIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: GBR - Sheffield; GBR - London; GBR - Virtual - South; GBR - Virtual - NorthType: Full time Read Less
  • An extraordinarily talented group of individuals work together every d... Read More
    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!OverviewSUMMARY OF ROLEThis role will involve participation at all stages of the project lifecycle, including contribution to pre‑sales and bids, requirements analysis, solution design and systems architecture, documentation, testing, implementation, and post‑implementation support.ResponsibilitiesPrincipal ResponsibilitiesProvide effort and cost estimates for new project work.Liaise with customers and internal teams to define and document system requirements.Liaise with vendors and third parties to define and document system requirements.Analyse and design technical solutions to meet user requirements and resolve issues.Conduct impact analysis and produce technical designs for changes relating to card scheme mandates (including but not limited to LINK, Visa, MasterCard, Union Pay International, DFS/Diners, American Express, JCB).Produce test documentation for new software releases, including test plans, test conditions, and test scripts, in line with TNS Test Methodology and procedures.Produce operational procedures for project-related and support-related changes.Produce implementation instructions and release control documentation.Act as a technical interface to the TNS Test Team, driving issue resolution with all required internal and external parties. Support technical setup of test tools and simulators where required.Support and perform software implementation tasks.Fully document solutions and provide technical handover to relevant TNS teams, including Development, Support, and Operations.Ensure technical standards are upheld throughout the project lifecycle in alignment with TNS development and technical standards.Ensure technical solutions meet all required compliance and security mandates, including PCI‑DSS.Take technical ownership of end‑to‑end solutions.Provide peer review and technical support to other TNS Development team members.QualificationsADDITIONAL RESPONSIBILITIESEnsure that the Company’s overall Quality Objectives are met in the execution of job responsibilities.Contribute to the continuous improvement of development processes and procedures.Comply with the current TNS Information Security Policy.Maintain confidentiality when handling customer information and payment data.Understand and adhere to contractual requirements to ensure the integrity of data and the availability of services at all times.Understand and apply the appropriate departmental standards.Report progress to management.Provide handover of work to other TNS Development team members as required.Perform other duties as may be required.CANDIDATE REQUIREMENTSPersonal SkillsTechnical leadershipApplications analysisLogical approach to problem solvingConsistent attention to detailStructured analytical approachHigh level of accuracyGood written and verbal communication skillsStrong time management skillsProfessional approach to client and supplier managementAbility to multitaskFlexibilityDesired Technical SkillsDatabases (SQL desirable)Good understanding of one or more operating systems, ideally Windows and LinuxUnderstanding of payment systems and protocols (e.g., ISO 8583)Desired Knowledge / ExperiencePrevious use of an industry-strength payment application (e.g., Postilion, Tango, Authentic)Knowledge of payment schemes (e.g., LINK, Visa, MasterCard, UnionPay, Diners, JCB, American Express)Proficiency with Microsoft Office applicationsUnderstanding of PCI DSS requirementsExperience in system analysis and designExperience with testingAdditional Useful Knowledge / ExperienceIBM Mainframe (including COBOL programming)Visual Basic programmingJava programmingScripting languagesFileXpress / SFTPIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: GBR - Sheffield; GBR - London; GBR - Virtual - South; GBR - Virtual - NorthType: Full time Read Less
  • An extraordinarily talented group of individuals work together every d... Read More
    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!OverviewWe are looking for a motivated and detail-oriented Logistics and Fulfilment Specialist to join our Logistics and Fulfilment team in Sheffield.This is an excellent opportunity for someone with experience in logistics, warehousing, order fulfilment, shipping, or supply chain operations who enjoys working in a fast-paced, process-driven environment.You will play an important role in ensuring customer and internal shipments are processed accurately, dispatched on time, and supported by the correct documentation. The role will involve working with stock, systems, carriers, documentation, and internal teams to support the smooth movement of goods across domestic and international locations.ResponsibilitiesWhat You’ll Be DoingProcessing customer, internal, project, and return shipments.Preparing & racking IT equipment ready for remote configuration.Applying configurations to IT equipment using established automated systems and documented processes.Picking, packing, labelling, and preparing goods for dispatch. Regularly lifting boxes up to 25kg.Booking domestic and international shipments with approved carriers.Preparing shipping documents such as commercial invoices, packing lists, and waybills.Updating shipment, inventory, and order information in business systems.Requesting & reviewing quotes for goods and services from various suppliers, entering Purchase Requisitions.Receiving and booking in inbound goods.Supporting stock checks, cycle counts, and inventory accuracy.Tracking shipments and helping resolve delivery issues or carrier exceptions.Working with internal teams to answer shipment and order queries.Supporting process improvements across logistics and fulfilment activities.QualificationsWhat We’re Looking ForWe are looking for someone who is organised, accurate, and comfortable working with telecommunications IT equipment, stock, and documentation.You should have:1+ years’ experience working in a supply chain position.Strong attention to detail, understands the importance of serial number control.Good communication and organisational skills.Confidence using business systems and Microsoft Office, especially Outlook and Excel.The ability to manage multiple tasks and work to deadlines.A proactive approach to solving problems and improving processes.Experience with international shipping, customs documentation, ERP/WMS systems, Salesforce, Rootstock, FedEx, DHL, UPS, or similar platforms would be useful, but full process training will be provided.What Would Be AdvantageousExperience preparing commercial invoices or export documents.Knowledge of Incoterms, HS codes, country of origin, or customs requirements.Experience with inventory counts, returns processing, or stock reconciliation.Familiarity with regulated goods or compliance-controlled shipment processes.Experience handling telecommunications IT equipment & terminology, OSI model.Experience with Salesforce, Rootstock, Remedy, FedEx, DHL, UPS, or similar carrier platforms.About YouYou will be someone who:Takes pride in accuracy and getting things right first time.Enjoys working in a hands-on operational role.Can balance warehouse activity, system updates, and communication with internal teams.Is reliable, organised, and comfortable following processes.Looks for ways to improve how work is done.Works well in a small team and is willing to support wider business priorities.Why Join Us?This role offers the opportunity to develop your logistics and supply chain experience within a varied and international business environment. You will gain exposure to domestic and international shipping, inventory control, fulfilment operations, carrier management, and compliance-led logistics processes.You will be part of a small, experienced team where accuracy, ownership, and continuous improvement are valued.If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: GBR - SheffieldType: Full time Read Less
  • Senior Risk Manager  

    - London
    An extraordinarily talented group of individuals work together every d... Read More
    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!Overview• Managing the annual PCI and SOC audits as well as customer assurance requests • Performing internal reviews to identify any controls gaps and managing remediation• Demonstrating the team’s core values; Focus, Collaboration, Awareness and DeliveryResponsibilitiesGathering and reviewing audit evidence.  TNS undergoes SOC and PCI audits and has an established programme of gathering evidence from various teams at regular intervals, reviewing, providing feedback and remediating any issues in a timely manner.  The role entails day to day management of this process.Customer assurance.  TNS receives questionnaires and assessment requests from customers as part of their vendor risk management programmes.  TNS completes these questionnaires using the Shared Assessments Standard Information Gathering (SiG) questionnaires.  The role entails maintaining the SiG questionnaires and delivering on customer requests in an effective and efficient manner. Process and controls reviews for improvement.  Agreed and established processes and controls require frequent compliance reviews which may identify opportunities for further improvement or efficiencies.  The role entails conducting such reviews, identifying improvements and ensuring these are adequately implemented. Audit preparation and management.  This involves gathering, sorting and saving evidence on the portal for external assessor’s review and coordinating the various assessment activities at multiple locations.  The role entails managing this process from start to successful completion in a timely manner. Demonstrating the team’s core values; Focus, Collaboration, Awareness and Delivery.  Effective delivery requires focus and collaborating with various teams to gather evidence, avoiding duplication of effort, sound understanding of IT risks and controls as well as technical knowledge of IT systems, operating systems and applicationsDelivery against the agreed deadlines and continually learning about TNS’ environmentsMaintaining confidentiality as the team may be privy to sensitive company and customer informationQualificationsTeam player who can work in a collaborative environmentEffective communication and interpersonal skillsStrong analytical, report writing and presentation skillsKeen learner and committed to presenting high quality deliverables within agreed timescalesIT risks and controlsTechnical knowledge of IT systems; operating systems and applicationsIT auditingPCI DSS and SOC requirementsAt least 10 years’ experience in managing IT audits including PCI and SOC reportingDegree in IT or equivalentCISA or CISM qualifiedIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: GBR - London; GBR - SheffieldType: Full time Read Less
  • Senior Risk Manager  

    - Sheffield
    An extraordinarily talented group of individuals work together every d... Read More
    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!Overview• Managing the annual PCI and SOC audits as well as customer assurance requests • Performing internal reviews to identify any controls gaps and managing remediation• Demonstrating the team’s core values; Focus, Collaboration, Awareness and DeliveryResponsibilitiesGathering and reviewing audit evidence.  TNS undergoes SOC and PCI audits and has an established programme of gathering evidence from various teams at regular intervals, reviewing, providing feedback and remediating any issues in a timely manner.  The role entails day to day management of this process.Customer assurance.  TNS receives questionnaires and assessment requests from customers as part of their vendor risk management programmes.  TNS completes these questionnaires using the Shared Assessments Standard Information Gathering (SiG) questionnaires.  The role entails maintaining the SiG questionnaires and delivering on customer requests in an effective and efficient manner. Process and controls reviews for improvement.  Agreed and established processes and controls require frequent compliance reviews which may identify opportunities for further improvement or efficiencies.  The role entails conducting such reviews, identifying improvements and ensuring these are adequately implemented. Audit preparation and management.  This involves gathering, sorting and saving evidence on the portal for external assessor’s review and coordinating the various assessment activities at multiple locations.  The role entails managing this process from start to successful completion in a timely manner. Demonstrating the team’s core values; Focus, Collaboration, Awareness and Delivery.  Effective delivery requires focus and collaborating with various teams to gather evidence, avoiding duplication of effort, sound understanding of IT risks and controls as well as technical knowledge of IT systems, operating systems and applicationsDelivery against the agreed deadlines and continually learning about TNS’ environmentsMaintaining confidentiality as the team may be privy to sensitive company and customer informationQualificationsTeam player who can work in a collaborative environmentEffective communication and interpersonal skillsStrong analytical, report writing and presentation skillsKeen learner and committed to presenting high quality deliverables within agreed timescalesIT risks and controlsTechnical knowledge of IT systems; operating systems and applicationsIT auditingPCI DSS and SOC requirementsAt least 10 years’ experience in managing IT audits including PCI and SOC reportingDegree in IT or equivalentCISA or CISM qualifiedIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: GBR - London; GBR - SheffieldType: Full time Read Less
  • An extraordinarily talented group of individuals work together every d... Read More
    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!OverviewTNS’s Technical Delivery team are highly skilled and committed Network Engineers tasked with delivering the highest quality solutions for our customers across our global network. Our mission statement is to deliver “Right First Time & On Time”. The standard delivery team is responsible for configuration of customer services and internal networks following defined best practice processes. The successful candidate will lead this team. The Supervisor will be responsible for line management, leadership, guidance, vision, accountability, and oversight of a regional team that is part of the Global Technical Delivery team.It is also expected they will be an individual contributor to the workload of the team. This will include router configuration, customer onboarding testing, troubleshooting and general support via email & telephone.The role is based in Sheffield (other TNS office locations considered). It has line management for a team of 5 Engineers in region.There is an expectation that some out of office working hours would be a normal part of the job to ensure that the delivery needs of the global organization are well supported.ResponsibilitiesProvide technical leadership and individual contribution to ensure demands of the team are met.Manage resource capacity planning across the team and work to ensure that we optimize resource allocation so that supply meets global demand and we leverage a follow the sun model where possible.Develop and implement performance metrics to drive efficiencies, reduce human error and operating expense across Operations.Lead, mentor and coach experienced network Engineers. Set out and progress individual SMART goals and development plans across the team that are aligned to and supportive of the Vision for the team. Identify and constructively deal with any performance or training gaps across the team. Collaborate with others in TNS as “One Team” to help deliver our collective goals and lead a global mentality. Accountable for Technical implementation, testing, coordination, and transition into operational status.Implement technical solutions globally adhering to TNS’s Global Change management policy.Provide 3rd line technical support to other technical groups in TNS.Create and maintain excellent technical documentation (procedures, work instructions etc) detailing solutions and processes.Provide training as appropriate and continually work to transition workload to BAU.Proactively identify and lead initiatives that drive increased quality or efficiency in how we deliver our services.QualificationsEngage directly with all stakeholders including customer and vendors in the delivery of our solutions. ​Strong knowledge of data communications including TCP/IP, IPsec, xDSL protocolsWorking knowledge and experience of networking protocols such as L3VPNs, HSRP, NAT, EIGRP, BGP, IS-IS and OSPF.Familiar with other communications protocols, specifically TPAD APACS, ISO8583, SSL, and SDLC/HDLC.Solid understanding of, and working experience with Linux.Solid understanding of, and working experience with, network/application level packet capture and trace analysis to solve problems.Works under minimal supervision and effectively demonstrates the ability to use independent judgment regularly in performance of job responsibilities.Exceptional communication and problem-solving skills and can act as a Project Manager for their work.Knowledge of and experience with the networking platforms in use across the TNS network – Most notably Cisco, Juniper, Virtual Access, Fortinet, Digi, Linux.Experience delivering services across cloud providers such as AWS/Azure.  Education and Certifications:Qualified in relevant technical subject i.e. degree in Telecommunications, Electronic or Network Engineering.Cisco/Juniper/Fortinet Certifications – Minimum associate level, but Professional level is preferred.ITIL certifications.​Optional Desired Skills:A point-of-sale (POS), ATM, banking or finance industry background is preferred.Has worked with financial applications.Presentation Skills, able to communicate at all levels, team player.PCI-DSSMobile carrier data connectivity solution implementation/support.If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: GBR - SheffieldType: Full time Read Less

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