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  • External Quality Assurance Officer (VA296)  

    Training Qualifications
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    Assessment Developer (Design) Job Description​​Permanent Full-timeLoca... Read More
    Assessment Developer (Design) Job Description​​Permanent Full-timeLocation: Remote, UKReports to: Lead Assessment Developer/Assessment ManagerSalary: £30,000 - £36,000Line management responsibilities: No ​​Overview​Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.​What’s the secret to our success? Simply put, we do things differently here!​Training Qualifications UK works with schools, colleges, universities, and training providers across the world to provide regulated qualifications, endorsements, and apprenticeships. The qualifications that we offer, and the assessments that we design and deliver, are the core of what we do. It is important that we are constantly delivering world-class service to our learners and Apprentices to ensure that assessments are valid and as stress-free as possible.​The Assessment Developer is a key role in ensuring the above. As an Assessment Developer you will be responsible for the design and successful approval of new assessments/qualifications. Utilising your assessment knowledge and working with internal and external stakeholders, you will design assessments that are valid, reliable, accessible, and industry leading. Additionally, you will support the Assessment Developer Lead/Assessment Manager in overseeing development of assessment strategies and responding to feedback from Ofqual on new approvals.Key Responsibilities​Lead on the design and development of assessments for regulated qualifications and non-regulated qualifications.Contribute to the development of new assessment constructs and assessment strategies.Collaborate with the Assessment Production Team, the Qualifications Development Team and the EQA Team to ensure that assessment developments are in line with requirements of qualifications and delivered on time.Recruit, build and maintain a network of external subject matter experts, minimising costs for assessment design and development.Communicate professionally and clearly with subject matter experts who assist with the writing, reviewing, editing and progression of assessment papers and mark schemes. Use technology to ensure excellent communication of information and materials to external subject matter experts and other assessment stakeholders.Ensure the Awarding Organisation meets all regulatory requirements in the design, development and delivery of assessments.Support with the day-to-day operational functions of the wider Product Development Team where required.​Other Responsibilities​Develop and maintain an understanding of TQUK internal processes and of the wider educational landscape.Contribute to periodic reviews and updates to our internal processes. Maintain in-depth knowledge of TQUK products and services.Manage data by maintaining version controls and using the Assessment Design Team file structures.
    ​​Key Requirements​ Have a home office area and be confident working in a fully remote environment.Have excellent verbal and written communication skillsHave excellent project management skillsHave excellent proofreading skillsHave excellent attention to detailAbility to organise and prioritise Be highly organised and efficient: someone who completes tasks that they startBe confident owning a process and managing your own time to meet deadlinesBe prepared to work in a regulated environment with constant regard to requirements placed upon us by external regulators and TQUK processes and procedures​Key Characteristics​Here are just a few of the essential soft skills you will need to successfully join our team:
    ​Be confident and ambitious with a ‘can do, will do’ attitude and be willing to learnBe motivated, enthusiastic and able to work on your own initiativeBe able to have funWork well with others including taking part in the buddy system and helping new startersRemain positive while engaging in quality reviews and feedback processesCover business critical projects during staff annual leave and absencesBe proactive and always thinking a step aheadTake ownership of a task and see it through to completionBe able to keep an eye on the bigger picture and appreciate where your role fits into the business.​Key Benefits​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total).Additional annual leave day each year, after 2 years of continuous service (up to 28 days).An extra day off to celebrate your birthday.Annual Loyalty Bonus.Annual salary review.Bupa healthcare benefits.Employee Assistance Programme (EAP)NEST pension.Cycle-to-work scheme.A positive and supportive working environment.Comprehensive onboarding.A workplace that supports a healthy work/life balance.​Please see the Person Specification for this role here.​*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. Read Less
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  • Assessment Developer (Design) (VA292)  

    Training Qualifications
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    Assessment Developer (Design) Job Description​​Permanent Full-timeLoca... Read More
    Assessment Developer (Design) Job Description​​Permanent Full-timeLocation: Remote, UKReports to: Lead Assessment Developer/Assessment ManagerSalary: £30,000 - £36,000Line management responsibilities: No ​​Overview​Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.​What’s the secret to our success? Simply put, we do things differently here!​Training Qualifications UK works with schools, colleges, universities, and training providers across the world to provide regulated qualifications, endorsements, and apprenticeships. The qualifications that we offer, and the assessments that we design and deliver, are the core of what we do. It is important that we are constantly delivering world-class service to our learners and Apprentices to ensure that assessments are valid and as stress-free as possible.​The Assessment Developer is a key role in ensuring the above. As an Assessment Developer you will be responsible for the design and successful approval of new assessments/qualifications. Utilising your assessment knowledge and working with internal and external stakeholders, you will design assessments that are valid, reliable, accessible, and industry leading. Additionally, you will support the Assessment Developer Lead/Assessment Manager in overseeing development of assessment strategies and responding to feedback from Ofqual on new approvals.Key Responsibilities​Lead on the design and development of assessments for regulated qualifications and non-regulated qualifications.Contribute to the development of new assessment constructs and assessment strategies.Collaborate with the Assessment Production Team, the Qualifications Development Team and the EQA Team to ensure that assessment developments are in line with requirements of qualifications and delivered on time.Recruit, build and maintain a network of external subject matter experts, minimising costs for assessment design and development.Communicate professionally and clearly with subject matter experts who assist with the writing, reviewing, editing and progression of assessment papers and mark schemes. Use technology to ensure excellent communication of information and materials to external subject matter experts and other assessment stakeholders.Ensure the Awarding Organisation meets all regulatory requirements in the design, development and delivery of assessments.Support with the day-to-day operational functions of the wider Product Development Team where required.​Other Responsibilities​Develop and maintain an understanding of TQUK internal processes and of the wider educational landscape.Contribute to periodic reviews and updates to our internal processes. Maintain in-depth knowledge of TQUK products and services.Manage data by maintaining version controls and using the Assessment Design Team file structures.
    ​​Key Requirements​ Have a home office area and be confident working in a fully remote environment.Have excellent verbal and written communication skillsHave excellent project management skillsHave excellent proofreading skillsHave excellent attention to detailAbility to organise and prioritise Be highly organised and efficient: someone who completes tasks that they startBe confident owning a process and managing your own time to meet deadlinesBe prepared to work in a regulated environment with constant regard to requirements placed upon us by external regulators and TQUK processes and procedures​Key Characteristics​Here are just a few of the essential soft skills you will need to successfully join our team:
    ​Be confident and ambitious with a ‘can do, will do’ attitude and be willing to learnBe motivated, enthusiastic and able to work on your own initiativeBe able to have funWork well with others including taking part in the buddy system and helping new startersRemain positive while engaging in quality reviews and feedback processesCover business critical projects during staff annual leave and absencesBe proactive and always thinking a step aheadTake ownership of a task and see it through to completionBe able to keep an eye on the bigger picture and appreciate where your role fits into the business.​Key Benefits​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total).Additional annual leave day each year, after 2 years of continuous service (up to 28 days).An extra day off to celebrate your birthday.Annual Loyalty Bonus.Annual salary review.Bupa healthcare benefits.Employee Assistance Programme (EAP)NEST pension.Cycle-to-work scheme.A positive and supportive working environment.Comprehensive onboarding.A workplace that supports a healthy work/life balance.​Please see the Person Specification for this role here.​*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. Read Less
    Apply Now

  • Freelance: Children, Young People & Families End-Point Assessor (VA269)  

    Training Qualifications
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    Apply Now
    Early Years & Education End-Point Assessor Job Description​Permanent F... Read More
    Early Years & Education End-Point Assessor Job Description
    ​Permanent Full-timeLocation: Remote with travel for assessments (Southern and North West Coverage)Reports to: Lead End-Point AssessorSalary: £26,000 - £30,000 per annum DOELine management responsibilities: No​​​Overview​​Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.​What’s the secret to our success? Simply put, we do things differently here!​The role of an Apprenticeship End-Point Assessor is to provide independent, fair, reliable, and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards. End-Point Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, which test the apprentices’ occupational competency.​This role requires someone who is flexible in their approach to all tasks, with the independence to travel as and when the business requires. Also has exceptional assessment abilities coupled with the ability to act with integrity and impartiality. The successful post holder will not only be responsible for delivering an agreed caseload of End-Point Assessments but will also take the lead role in the training and standardisation of freelance associate End-Point Assessors, undertake internal quality assurance-based tasks and support with the delivery of training and support to external customers. The sectors that fall within this role to be assessed are:​Teaching Assistant Level 3Early Years Level 2 and 3Early Years Lead Practitioner Level 5​Key ResponsibilitiesManage assigned caseload to ensure all stages of the End-Point Assessment journey are completed timely and to the expected standard Deliver outstanding End-Point Assessment services to assigned Apprentices and Employers Undertake End-Point Assessment activities with integrity and impartiality to offer a fair, reliable, unbiased, and consistent assessment experience for all Apprentices and Employers Produce accurate, appropriate and well informed assessment feedback/written reports to validate assessment decisions using the correct and as required regulatory paperwork and appropriate systemsMaintain an excellent working knowledge of Apprenticeship Standards and Assessment Plans relevant to the sector areas as listed above Engage with internal quality assurance processes, undertaking the role as internal quality assurer as requiredActively participate in, and as required lead moderation, standardisation and development activities and meetings as required As necessary support the development and delivery of training of freelance associate End-Point Assessors, and other external customers to aid a successful End-Point Assessment experience for all Apprentices Be responsible for maintaining your own ongoing CPD relevant to assessment and internal quality assurance practices, the wider Apprenticeship landscape, and the industry for which you assess Contribute where required to the review and growth of new assessment material and learning resources Develop and maintain an understanding of Training Qualifications UK internal policies and processes and adhere to them at all times Adhere to the highest possible quality standards relating to assessment practice and report any suspected or actualised breach of confidentiality or malpractice/maladministration to Training Qualifications UK Proactively recognise and deal with any developmental actions to manage risk accordingly Adhere to high levels of confidentiality in relation to Apprentices, Approved Centres and Employers whom Training Qualifications UK work with Provide advice and responses to questions and queries relating to specified Apprenticeship Standards and sector Requirement to travel. Has access to own transport with an ability/willingness to travel as the business needs

    ​​Other Responsibilities​​As necessary assist with complaints and/or assessment discrepancies using expert knowledge to draw conclusions about the case, acting as an authoritative voice in cases where consensus cannot be reached Liaise with other departments to facilitate a smooth customer experience and journey Be aware of conflict of interest and report associated risks Engage with any Training Qualifications UK communications such as: internal updates, newsletters, policy updates or Centre information Support the screening and/or interview of potential End-Point Assessors/IQAs to verify expertise and qualification attainment meets industry requirement(s)Assist with investigations into potential malpractice where sector expertise is required in order to draw sound conclusions about the case ​​Essential Skills / Experience / Qualifications​​Ability to assess as a minimum through workplace experience and training, Teaching Assistant Level 3, Early Years Educator Level 2 and 3 and the Early Years Lead Practitioner at Level 5. To do so must have held a role in a Childcare provision for at least 3 years (and within the last 3 years), has a minimum of 2 years’ experience working in classroom environments. Experience can include roles such as full day care, children’s centres, pre-school, nursery nurse, teaching assistant and childminders, or highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe.Hold a Level 6 qualification in Early Years. Have current knowledge of the regulatory framework and other regulatory and legislative requirements such as safeguarding, duty of care, equality, diversity and inclusion and health and safety Have a clear and current DBS check Hold a relevant Assessor qualification (D32/33, A1, TAQA equivalent) or EPA qualification with robust knowledge of assessment practice and techniques, including proficiency in remote assessment tools Hold a relevant Internal Quality Assurer Qualification (D34, V1) Functional Skills Level 2 English and maths qualifications held (or equivalent) Experienced in assessing work-based learning Able to travel to conduct on-site assessmentsSound IT and digital literacy skills with proven experience of working with various Microsoft packages Experience of producing clear, accurate and concise written reports, including remarks/enquiries about results Experience in organising and processing internal quality assurance practices; sampling of evidence; making judgements and providing constructive developmental feedbackAbility to provide clear and accurate IQA actions and follow up on these for a timely resolution Excellent written and verbal communication skills with substantive experience of providing supportive, concise feedback Outstanding organisational and time management skills Evidence up to date sector knowledge and evidence of relevant CPDBe prepared to work in a regulated environment and be comfortable working to set standard operating procedures Ability to work in a flexible manner, adapt to different environments and solve problems independently​​​Desirable Skills / Experience / Qualifications​​Experience of End-Point Assessment deliveryHave experience in assessing and conducting Internal Quality Assurance for the below Apprenticeship Standards:
    - Early Years Educator Level 3
    - Early Years Practitioner Level 2
    - Children, Young People and Families Practitioner Level 4
    - Early Years Lead Practitioner Level 5Have a strong understanding of supervising others to deliver the Early Years Foundation Stage (EYFS) and National Curriculum requirements set by the Government for the learning, development, and care of children from birth to 11 years old.Experience in engaging with External Quality Assurance activitiesAble to assess the Assessor Coach and Learner Mentor Apprenticeship Standards​Key Characteristics​​Here are just a few of the essential softer skills you will need to successfully join our team:​Ability to recognise change and improvement requirements and offer a solution driven approach Be confident and ambitious with a “can do, will do” attitude Be able to develop rapid and long lasting rapport with team members, customers and stakeholders Be well motivated, enthusiastic, and able to work on your own initiative as well as a part of a wider team Be able to keep an eye on the bigger picture and appreciate where your role fits into the business. Be passionate about education and the opportunities that it brings. Present a positive and professional image of Training Qualifications UK at all times Have a willingness to learn Be courteousBe willing to put the team first​​Key Benefits​​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total).An extra day off to celebrate your birthday.Annual Loyalty Bonus.Annual salary review.Bupa Healthcare benefits.Employee Assistance Programme (EAP).NEST pension.Cycle-to-work scheme.A positive and supportive working environment.
    Comprehensive onboarding.A workplace that supports a healthy work/life balance.​Please see the Person Specification here.
    ​*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. * Read Less
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  • Freelance: Hairdressing End-Point Assessor (VA253)  

    Training Qualifications
    - Sale
    Apply Now
    Assessment Operations Manager Job Description​​Permanent Full-timeLoca... Read More
    Assessment Operations Manager Job Description​​Permanent Full-timeLocation: Hybrid, SaleReports to: Head of Operational ServicesSalary: £40,000Line Management Responsibilities: Yes​​Overview


    Training Qualifications UK is a market leader in technical education. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

    What’s the secret to our success? Simply put, we do things differently here!

    We are seeking a quality-focused and results-driven Assessment Operations Manager to lead our Assessment Readiness and Assessment Bookings functions. This is a critical management role in a regulated, high-volume environment where precision, consistency, and service excellence are essential. You will be responsible for driving high performance across two operational teams, ensuring that every process is delivered to the highest standards and in line with strict service level agreements.


    With a strong eye for detail and a passion for continuous improvement, you’ll take ownership of key pre-assessment processes, ensuring learners are fully supported and operational risks are minimised. You’ll work closely with a Team Leader to set clear expectations, embed a culture of accountability, and use data and audit outcomes to monitor quality and drive improvement. ​If you’re someone who leads by example and takes pride in delivering measurable results, this role offers the opportunity to make a real impact.​
    ​Key Responsibilities​Lead and manage the Assessment Readiness and Assessment Bookings teams, ensuring all pre-assessment activities are delivered efficiently, accurately, and in line with organisational and regulatory expectations.
    Take full ownership of pre-assessment operations, maintaining oversight of all processes from initial learner readiness through to final assessment scheduling.
    Oversee the Reasonable Adjustment (RA) and Special Consideration (SC) process, ensuring requests are assessed and implemented with accuracy, sensitivity, and in line with compliance with regulatory standards, supporting fair and equitable access to assessment for all learners.
    Manage and oversee a team of Coordinators and Officers that schedule and coordinate assessments and exams across multiple formats and platforms, including initial bookings, resits, cancellations, and internal quality assurer (IQA) allocations.
    Ensure robust and accurate Gateway reviews are completed as part of the readiness process, verifying that all required evidence is in place before learners progress to assessment.Support the Team Leader in setting and maintaining high performance expectations.
    Support the Team Leader in conducting audits of team outputs, reviewing outcomes, and ensuring findings are reported upwards for action and oversight.
    Ensure all pre-assessment processes are audit-ready, meet service level agreements (SLAs), and are continuously improved to support a high-quality learner experience
    ​​Other Responsibilities​Conduct regular performance reviews, 1:1s, and team meetings to ensure high performance, accountability, and staff development.
    Actively manage individual and team performance, setting clear expectations, addressing underperformance promptly, and recognising strong contributions.
    Monitor team capacity and workflow, proactively identifying and addressing resourcing needs to maintain service levels.
    Monitor team performance and process effectiveness using data and reporting tools, identifying areas for improvement and implementing changes to enhance service delivery.
    Ensure systems are used effectively to support operational workflows.
    Work collaboratively with the wider management team to improve cross-functional processes and ensure consistency across departments.
    Ensure alignment with organisational goals and keep the Head of Operational Services informed of key developments, risks, and progress.
    Provide regular MI reports and updates to the Head of Operational Services, highlighting performance trends, risks, and opportunities for improvement.​Key Requirements​Proven experience in managing operational processes.Previous line management experience.Strong leadership and people management skills.Excellent organisational and problem-solving abilities.High attention to detail and commitment to quality.​​Desirable Requirements​Proven experience in managing complex operational processes in an education, training, or assessment environment.Strong understanding of assessment regulations, including RA/SC and Gateway processes.Previous experience in a similar role.​​Key Characteristics​Here are just a few of the essential softer skills you will need to successfully join our team: ​Detail-oriented: Able to manage complex processes with precision, ensuring accuracy and compliance across all pre-assessment activities.
    Process-driven: Comfortable owning and refining operational workflows, with a strong focus on efficiency, consistency, and continuous improvement.
    Collaborative leader: Skilled at supporting and developing teams, working closely with a Team Leader to set high standards and foster a culture of accountability and performance.
    Learner-focused: Committed to delivering a high-quality experience for learners, particularly in ensuring fair access through Reasonable Adjustments and Special Considerations.
    Resilient and adaptable: Able to manage competing priorities, respond to operational pressures, and act as a point of escalation or overflow support when needed.
    Performance-focused: Comfortable managing performance, giving constructive feedback, and addressing issues directly to support continuous improvement and team development.​Key Benefits​​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total)Additional annual leave day each year, after 2 years of continuous service (up to 28 days)An extra day off to celebrate your birthday
    Annual Loyalty Bonus
    Annual salary review
    Bupa Healthcare benefits
    Employee Assistance Programme (EAP) 
    NEST pension
    Cycle to work scheme
    A positive and supportive working environmentComprehensive onboarding
    A workplace that supports a healthy work/life balance.​
    *We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.
    Read Less
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  • Leadership and Management End-Point Assessor (VA304)  

    Training Qualifications
    - Sale
    Apply Now
    Assessment Operations Manager Job Description​​Permanent Full-timeLoca... Read More
    Assessment Operations Manager Job Description​​Permanent Full-timeLocation: Hybrid, SaleReports to: Head of Operational ServicesSalary: £40,000Line Management Responsibilities: Yes​​Overview


    Training Qualifications UK is a market leader in technical education. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

    What’s the secret to our success? Simply put, we do things differently here!

    We are seeking a quality-focused and results-driven Assessment Operations Manager to lead our Assessment Readiness and Assessment Bookings functions. This is a critical management role in a regulated, high-volume environment where precision, consistency, and service excellence are essential. You will be responsible for driving high performance across two operational teams, ensuring that every process is delivered to the highest standards and in line with strict service level agreements.


    With a strong eye for detail and a passion for continuous improvement, you’ll take ownership of key pre-assessment processes, ensuring learners are fully supported and operational risks are minimised. You’ll work closely with a Team Leader to set clear expectations, embed a culture of accountability, and use data and audit outcomes to monitor quality and drive improvement. ​If you’re someone who leads by example and takes pride in delivering measurable results, this role offers the opportunity to make a real impact.​
    ​Key Responsibilities​Lead and manage the Assessment Readiness and Assessment Bookings teams, ensuring all pre-assessment activities are delivered efficiently, accurately, and in line with organisational and regulatory expectations.
    Take full ownership of pre-assessment operations, maintaining oversight of all processes from initial learner readiness through to final assessment scheduling.
    Oversee the Reasonable Adjustment (RA) and Special Consideration (SC) process, ensuring requests are assessed and implemented with accuracy, sensitivity, and in line with compliance with regulatory standards, supporting fair and equitable access to assessment for all learners.
    Manage and oversee a team of Coordinators and Officers that schedule and coordinate assessments and exams across multiple formats and platforms, including initial bookings, resits, cancellations, and internal quality assurer (IQA) allocations.
    Ensure robust and accurate Gateway reviews are completed as part of the readiness process, verifying that all required evidence is in place before learners progress to assessment.Support the Team Leader in setting and maintaining high performance expectations.
    Support the Team Leader in conducting audits of team outputs, reviewing outcomes, and ensuring findings are reported upwards for action and oversight.
    Ensure all pre-assessment processes are audit-ready, meet service level agreements (SLAs), and are continuously improved to support a high-quality learner experience
    ​​Other Responsibilities​Conduct regular performance reviews, 1:1s, and team meetings to ensure high performance, accountability, and staff development.
    Actively manage individual and team performance, setting clear expectations, addressing underperformance promptly, and recognising strong contributions.
    Monitor team capacity and workflow, proactively identifying and addressing resourcing needs to maintain service levels.
    Monitor team performance and process effectiveness using data and reporting tools, identifying areas for improvement and implementing changes to enhance service delivery.
    Ensure systems are used effectively to support operational workflows.
    Work collaboratively with the wider management team to improve cross-functional processes and ensure consistency across departments.
    Ensure alignment with organisational goals and keep the Head of Operational Services informed of key developments, risks, and progress.
    Provide regular MI reports and updates to the Head of Operational Services, highlighting performance trends, risks, and opportunities for improvement.​Key Requirements​Proven experience in managing operational processes.Previous line management experience.Strong leadership and people management skills.Excellent organisational and problem-solving abilities.High attention to detail and commitment to quality.​​Desirable Requirements​Proven experience in managing complex operational processes in an education, training, or assessment environment.Strong understanding of assessment regulations, including RA/SC and Gateway processes.Previous experience in a similar role.​​Key Characteristics​Here are just a few of the essential softer skills you will need to successfully join our team: ​Detail-oriented: Able to manage complex processes with precision, ensuring accuracy and compliance across all pre-assessment activities.
    Process-driven: Comfortable owning and refining operational workflows, with a strong focus on efficiency, consistency, and continuous improvement.
    Collaborative leader: Skilled at supporting and developing teams, working closely with a Team Leader to set high standards and foster a culture of accountability and performance.
    Learner-focused: Committed to delivering a high-quality experience for learners, particularly in ensuring fair access through Reasonable Adjustments and Special Considerations.
    Resilient and adaptable: Able to manage competing priorities, respond to operational pressures, and act as a point of escalation or overflow support when needed.
    Performance-focused: Comfortable managing performance, giving constructive feedback, and addressing issues directly to support continuous improvement and team development.​Key Benefits​​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total)Additional annual leave day each year, after 2 years of continuous service (up to 28 days)An extra day off to celebrate your birthday
    Annual Loyalty Bonus
    Annual salary review
    Bupa Healthcare benefits
    Employee Assistance Programme (EAP) 
    NEST pension
    Cycle to work scheme
    A positive and supportive working environmentComprehensive onboarding
    A workplace that supports a healthy work/life balance.​
    *We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.
    Read Less
    Apply Now

  • Freelance: Early Years Practitioner and Educator End-Point Assessor (VA310)  

    Training Qualifications
    - Sale
    Apply Now
    Assessment Operations Manager Job Description​​Permanent Full-timeLoca... Read More
    Assessment Operations Manager Job Description​​Permanent Full-timeLocation: Hybrid, SaleReports to: Head of Operational ServicesSalary: £40,000Line Management Responsibilities: Yes​​Overview


    Training Qualifications UK is a market leader in technical education. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

    What’s the secret to our success? Simply put, we do things differently here!

    We are seeking a quality-focused and results-driven Assessment Operations Manager to lead our Assessment Readiness and Assessment Bookings functions. This is a critical management role in a regulated, high-volume environment where precision, consistency, and service excellence are essential. You will be responsible for driving high performance across two operational teams, ensuring that every process is delivered to the highest standards and in line with strict service level agreements.


    With a strong eye for detail and a passion for continuous improvement, you’ll take ownership of key pre-assessment processes, ensuring learners are fully supported and operational risks are minimised. You’ll work closely with a Team Leader to set clear expectations, embed a culture of accountability, and use data and audit outcomes to monitor quality and drive improvement. ​If you’re someone who leads by example and takes pride in delivering measurable results, this role offers the opportunity to make a real impact.​
    ​Key Responsibilities​Lead and manage the Assessment Readiness and Assessment Bookings teams, ensuring all pre-assessment activities are delivered efficiently, accurately, and in line with organisational and regulatory expectations.
    Take full ownership of pre-assessment operations, maintaining oversight of all processes from initial learner readiness through to final assessment scheduling.
    Oversee the Reasonable Adjustment (RA) and Special Consideration (SC) process, ensuring requests are assessed and implemented with accuracy, sensitivity, and in line with compliance with regulatory standards, supporting fair and equitable access to assessment for all learners.
    Manage and oversee a team of Coordinators and Officers that schedule and coordinate assessments and exams across multiple formats and platforms, including initial bookings, resits, cancellations, and internal quality assurer (IQA) allocations.
    Ensure robust and accurate Gateway reviews are completed as part of the readiness process, verifying that all required evidence is in place before learners progress to assessment.Support the Team Leader in setting and maintaining high performance expectations.
    Support the Team Leader in conducting audits of team outputs, reviewing outcomes, and ensuring findings are reported upwards for action and oversight.
    Ensure all pre-assessment processes are audit-ready, meet service level agreements (SLAs), and are continuously improved to support a high-quality learner experience
    ​​Other Responsibilities​Conduct regular performance reviews, 1:1s, and team meetings to ensure high performance, accountability, and staff development.
    Actively manage individual and team performance, setting clear expectations, addressing underperformance promptly, and recognising strong contributions.
    Monitor team capacity and workflow, proactively identifying and addressing resourcing needs to maintain service levels.
    Monitor team performance and process effectiveness using data and reporting tools, identifying areas for improvement and implementing changes to enhance service delivery.
    Ensure systems are used effectively to support operational workflows.
    Work collaboratively with the wider management team to improve cross-functional processes and ensure consistency across departments.
    Ensure alignment with organisational goals and keep the Head of Operational Services informed of key developments, risks, and progress.
    Provide regular MI reports and updates to the Head of Operational Services, highlighting performance trends, risks, and opportunities for improvement.​Key Requirements​Proven experience in managing operational processes.Previous line management experience.Strong leadership and people management skills.Excellent organisational and problem-solving abilities.High attention to detail and commitment to quality.​​Desirable Requirements​Proven experience in managing complex operational processes in an education, training, or assessment environment.Strong understanding of assessment regulations, including RA/SC and Gateway processes.Previous experience in a similar role.​​Key Characteristics​Here are just a few of the essential softer skills you will need to successfully join our team: ​Detail-oriented: Able to manage complex processes with precision, ensuring accuracy and compliance across all pre-assessment activities.
    Process-driven: Comfortable owning and refining operational workflows, with a strong focus on efficiency, consistency, and continuous improvement.
    Collaborative leader: Skilled at supporting and developing teams, working closely with a Team Leader to set high standards and foster a culture of accountability and performance.
    Learner-focused: Committed to delivering a high-quality experience for learners, particularly in ensuring fair access through Reasonable Adjustments and Special Considerations.
    Resilient and adaptable: Able to manage competing priorities, respond to operational pressures, and act as a point of escalation or overflow support when needed.
    Performance-focused: Comfortable managing performance, giving constructive feedback, and addressing issues directly to support continuous improvement and team development.​Key Benefits​​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total)Additional annual leave day each year, after 2 years of continuous service (up to 28 days)An extra day off to celebrate your birthday
    Annual Loyalty Bonus
    Annual salary review
    Bupa Healthcare benefits
    Employee Assistance Programme (EAP) 
    NEST pension
    Cycle to work scheme
    A positive and supportive working environmentComprehensive onboarding
    A workplace that supports a healthy work/life balance.​
    *We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.
    Read Less
    Apply Now

  • Early Years & Education End-Point Assessor (VA301)  

    Training Qualifications
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    Account Manager ​Job Description​​Permanent Full-timeLocation: Hybrid... Read More
    Account Manager ​Job Description​​Permanent Full-timeLocation: Hybrid - 3 days per week in the office (Sale, Manchester)Reports to: Sales Manager - Existing BusinessSalary: Depending on experience + uncapped commission (£5,000 OTE)Line management responsibilities: No​​Overview​Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.​What’s the secret to our success? Simply put, we do things differently here!​As we continue to grow, a door of opportunity has opened for a highly motivated Account Manager to take charge of several mid-high-level accounts and drive TQUK’s success to new heights. 

    As a member of our successful business development team, you’ll play a pivotal role in shaping the future growth of our organisation by managing existing partnerships and exceeding growth targets within your designated portfolio. 
    This is a cross-functional role that values collaborative work with internal teams to ensure the entire customer experience is exceptional and, as a result, nurtures long-lasting partnerships. 

    This is an excellent opportunity for an individual with a strong background in business development and a passion for driving results. You will be comfortable in conversing with customers and partners from a range of backgrounds, and sectors, who have different interests and motivations, predominantly at the C-Level and Executive levels. ​​Key Responsibilities​Proactively use data to identify growth opportunities within your designated portfolioProactively secure customer meetings to pursue and win growth opportunities within your portfolioDevelop and implement sales initiatives, strategies and processes to meet and exceed company growth objectives, quarterly team and personal KPIsIdentify and act upon customer requirements, maximising opportunities for further growth through TQUK's range of products and servicesExpertly utilise a consultative sales approach to engage with customers, understand their requirements, and propose tailored solutionsAccurately forecast and track key account predictionsProficiently negotiate and finalise contracts, ensuring profitable pricing and termsProvide regular reports and updates to senior management on business development activities, progress, and resultsMaintain accurate, comprehensive records of all activities within the CRM system Capture and report intelligence that may inform our future Sales and Marketing campaigns​Other Responsibilities​Developing and maintaining an understanding of TQUK internal processes, especially those related to the customer journey.Maintaining in-depth knowledge of TQUK products and services, competitors and the awarding and EPA industry overallMaintaining an in-depth understanding of regulatory requirements associated with own area of work across Awarding and End-Point AssessmentUndertaking other duties considered within your skill and competence to assist the smooth running of the business as requiredChampioning the organisation's values at all times to model behaviours to wider team staff.​Key Requirements​Proven track record of success in business development, preferably within the education or training provider industryExperience in working under pressure and comfortable working against defined targets and KPIs setExceptional communication and presentation skills, with the ability to influence and build relationships with key stakeholders.Strong negotiation and contract management skillsAccurate pipeline managementBe organised and able to prioritise your workloadHave an analytical mindset, with the ability to gather and interpret market data and trends to define strategic direction and growth within your areaHave a proven track record, with demonstrable successes of account management​Key Characteristics​Excellent organisation and attention to detail are a must-have.Be confident, energetic, hungry and ambitious with a “can do, will do” attitudeBe well motivated, enthusiastic and able to work on your own initiativeTeam playerStrategicSkilled Communicator and ability to negotiate if required​Key Benefits​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total).Additional annual leave day each year, after 2 years of continuous service (up to 28 days)An extra day off to celebrate your birthday.Annual Loyalty Bonus.Annual salary review.Bupa healthcare benefits.Employee Assistance Programme (EAP)NEST pension.Cycle-to-work scheme.A positive and supportive working environment.
    Comprehensive onboarding.A workplace that supports a healthy work/life balance.​*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.* Read Less
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