Organisation name NEU Salary £54,748 per annum Closing date Wed, 25 Feb 2026 - 12:00 Job location London Hours Full-time, permanent Website https://neu.org.uk Apply Now About this Role The National Education Union is a powerful force for change in education, representing 500,000 teachers, lecturers, support staff, and leaders. As we undertake an extensive staffing review, this is an exciting time to join us on our journey to becoming a more agile, strategic, and powerfully coordinated trade union—ready to meet the challenges of the future and drive lasting change in education.
We are seeking a proficient professional to provide technical support for core business applications as they transition from project delivery to operational, business-as-usual (BAU) use. Reporting to the Technical Project Manager, you will play a key role in the planning, implementation, and ongoing maintenance of systems across our regional offices.
Key Responsibilities
Project Coordination: Manage the full project lifecycle from initial planning, resource allocation and implementation of assigned projects. Collaborate with Technical Project manager to drive project delivery against agreed milestones and manage the seamless transition of systems into business-as-usual operations.
Stakeholder & Supplier Management: Coordinate alignment between technical and non-technical stakeholders. You will also manage external supplier relationships for hardware/software procurement, evaluation, and maintenance services.
System Administration: Support IS & departmental system administrators to maximize application potential and ensure that head office, regional and Wales-specific technical requirements are met.
Documentation: Produce high-quality project documentation, including status reports, governance submissions, and tender documents. You will also create and maintain procedural guidance, system documentation, and records relating to regional office layouts and resources.
Qualifications
A relevant degree, professional IT qualification, or membership in a professional body (substantial recent experience in a similar role is highly desirable will also be considered).
Project Management: Knowledge of project management frameworks; PRINCE2 Foundation is desirable.
Proficient in Azure fundamentals and the Microsoft 365 ecosystem; administration of unified communications and video conferencing platforms is highly desirable.
Communication: Exceptional written skills with the ability to translate complex, detailed technical issues into clear policy, guidance, and procedural materials.
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