Collections SpecialistPermanent Based in NW London Up to £35,000 - £45,000 per annum Ref: TA2856Tony Alan Recruitment currently has an exciting job opportunity for a Collections Specialist to join a rapidly growing business in the NW London area on a permanent basis.This is UK-based financial services company that provides business and property finance solutions to small and medium-sized enterprises (SMEs). They focus on helping businesses access the capital they need to grow, invest, manage cash flow, or fund specific projects.You will be an integral part of the financial operations team, primarily focused on working with commercial businesses and ensure proactive debt recovery to mitigate arrears.Your duties will include:Contact early arrears clients over the phone to manage the collection of outstanding debts on accounts in arrearsNegotiating payment plans and new payment terms with clientsCorrespond with debtors via telephone and emailRecall direct debit payments using third-party direct debit platform: GoCardlessPrepare accurate and detailed statements of accounts for files both internally and for those to be transferred to the relevant solicitorsPrepare and submit proof of debt formsAssist in closing the loan restructures and documentation gatheringCollaborate with legal counsel and instruct solicitors to begin recovery and review any formal demand lettersAssess personal equity and work with the Land Registry and credit reference agencies portalsEnsuring that documents are correctly executed prior to completion of any restructure or forbearance put in placeAssisting with the restructuring of loans by evaluating client circumstances and contributing to the negotiation of new loan termsReconciling customers' loan accounts and preparing loan statementsUsing Experian, Transunion, Creditsafe, Land Registry, Zoopla to determine customer net worth and tracing their assets before recommending a course of actionKey requirements:Experience in credit control or debt recovery, including negotiating payment plans with clientsUnderstanding of loan restructuring and forbearance processes is essentialStrong telephone and written communication skillsHigh accuracy and attention to detail when preparing statements, proof of debt forms, and legal filesGood level of Excel skills for reconciling loan accounts and preparing statementsFamiliarity with credit and property search tools (e.g., Experian, Land Registry, Creditsafe)If you feel that you would be suitable for this position then please apply with your CV.REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward!Due to the high number of CV's we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.
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