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ThinkMarkets
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  • Compliance Analyst  

    - Greater London
    ThinkMarkets is a global financial technology company, specializing in... Read More
    ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products, thus providing our clients with the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.  We are looking for a Compliance Analyst to join our London Compliance team. This role is ideal for someone with experience in the online trading, Forex, CFD, fintech, or broader financial services industry, with a solid understanding of UK financial regulations, AML/KYC requirements, and financial crime prevention. Working closely with the Compliance team and key stakeholders across the business, you will play an important role in supporting ThinkMarkets in meeting its regulatory obligations and maintaining effective compliance controls within an FCA-regulated environment. Key Responsibilities Contribute to the delivery of the Compliance Monitoring Programme, including thematic reviews, desk-based reviews, and compliance checks across relevant business areas. Analyse compliance data and management information to identify trends, potential risks, and areas for improvement, escalating issues where appropriate and supporting practical recommendations. Provide day-to-day compliance guidance to internal stakeholders, responding to queries clearly and effectively while maintaining appropriate records. Support KYC, client onboarding, and ongoing customer due diligence processes, including the review of client documentation and escalation of potential compliance concerns. Support AML and financial crime controls, including transaction monitoring, sanctions screening, and compliance investigations. Maintain compliance registers, logs, and trackers, including complaints, training records, regulatory obligations, and policy review schedules. Support the preparation of regulatory submissions, compliance reports, and management information as required. Review financial promotions, marketing materials, and client communications to ensure alignment with applicable regulatory requirements and internal policies. Work closely with Operations, Payments, Risk, Customer Support, and other internal stakeholders to investigate and resolve compliance-related matters. Contribute to ad hoc compliance projects and business initiatives, helping to interpret regulatory requirements and translate them into practical, workable outcomes. Support compliance activities across ThinkMarkets' onshore and offshore entities and jurisdictions, as required. Requirements 2+ years of experience in a Compliance, AML, KYC, Financial Crime, or Regulatory Compliance role within the online trading, Forex, CFD, fintech, or financial services industry. Experience working within an FCA-regulated financial services environment is highly desirable. Good understanding of AML/CFT regulations, KYC, CDD, EDD, sanctions screening, and financial crime controls. Familiarity with the FCA Handbook and UK regulatory requirements. Knowledge of financial markets and leveraged trading products, including Forex and CFDs. Strong analytical and investigative skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Excellent written and verbal communication skills.  Read Less
  • ThinkMarkets is a global financial technology company, specializing in... Read More
    ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products, thus providing our clients with the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.  We are seeking a Marketing Operations Manager to join our rapidly growing global workforce at ThinkMarkets. In this role, you will be responsible for driving operational efficiency, campaign delivery, workflow optimisation, and cross-functional alignment across our global marketing teams and brands.  You will work closely with regional marketing, product, compliance, sales, and creative teams to ensure smooth execution of campaigns, visibility across workflows, and consistent delivery across multiple regions and channels within the Forex and CFD industry.  Key Resposibilities : Marketing Operations & Workflow Management  Manage and optimise end-to-end marketing workflows across multiple brands, regions, and teams  Act as the central coordination point between marketing, product, compliance, design, and regional stakeholders  Drive prioritisation, transparency, and accountability across campaign delivery pipelines  Establish and improve operational processes, delivery frameworks, and ways of working across teams  Support resource planning, workload management, and campaign scheduling across global functions  Campaign Delivery & Stakeholder Coordination  Coordinate the delivery of multi-channel marketing campaigns across digital, content, CRM, web, and events  Ensure campaign timelines, milestones, approvals, and deliverables are tracked and communicated effectively  Manage stakeholder expectations and shifting business priorities in a fast-paced global environment  Facilitate regular stand-ups, prioritisation meetings, and delivery reviews across teams  Reporting, Dashboards & Optimisation  Build and maintain dashboards, reporting frameworks, and workflow visibility for leadership teams  Monitor campaign delivery performance, operational KPIs, and reporting cadence across marketing functions  Identify inefficiencies and recommend process improvements to increase team agility and output  Support marketing reporting, documentation, and operational governance across teams  Marketing Technology & Systems  Manage and optimise tools such as JIRA, Confluence, CRM systems, and marketing platforms  Support workflow automation and process enhancements across marketing operations  Work closely with teams to improve collaboration, tracking, and operational visibility  Explore and leverage AI and automation tools to improve efficiency, reporting, and workflow management  Requirements5+ years’ experience within Marketing Operations, Campaign Management, or Marketing Delivery roles within FX, CFDs, fintech, or financial services  Bachelor’s degree in Marketing, Business, Communications, Finance, or a related fieldStrong experience managing workflows, stakeholder coordination, and campaign delivery across global teams  Hands-on experience with JIRA, Confluence, dashboards, reporting tools, and marketing workflows  Strong organisational and prioritisation skills with the ability to manage multiple projects simultaneously  Experience working across multiple regions and time zones within a fast-paced environment  Excellent communication and stakeholder management skills  Understanding of trading platforms, financial products, and the Forex/CFD industry    Exposure to AI and automation tools within marketing operations is advantageous   Read Less
  • ThinkMarkets is a global financial technology company, specializing in... Read More
    ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.We are seeking a Marketing Analytics and Technology Manager to oversee the implementation and optimization of marketing technology solutions, data analysis, and revenue attribution. The role focuses on accurately measuring revenue generated from various marketing efforts and optimizing these channels for enhanced performance. The successful candidate will collaborate with marketing, finance, and product teams to gather actionable insights and develop strategies that enhance overall business outcomes.Key Responsibilities:Data Analysis and Insights:Collect and analyze marketing data from various channels (paid media, social media, email, etc.) to evaluate campaign performance and customer behavior.Provide insights on key metrics such as return on investment (ROI), customer acquisition costs, and lifetime value.Revenue Tracking and Attribution:Develop and maintain models for accurate revenue attribution across marketing touchpoints.Ensure proper tracking of user journeys, conversions, and revenue through analytics platforms (e.g., Google Analytics, Mixpanel).Analytics and Reporting:Build and maintain dashboards to report on key performance indicators (KPIs), conversion rates, and ROI.Prepare regular reports on marketing performance, revenue contributions, and actionable insights, and present them to senior management.Data Layers and Technology Integration:Develop and manage data layers for analytics tools like Google Tag Manager, ensuring data accuracy and consistency across platforms.Configure and integrate marketing technology tools (e.g., CRM, email platforms, analytics systems) to ensure seamless data flow and accurate reporting.Cross-functional Collaboration:Collaborate with marketing, sales, IT, and finance teams to optimize marketing technology systems, improve tracking accuracy, and drive overall business performance.Partner with finance teams to reconcile marketing expenses and revenue contributions.Requirements:Bachelor's degree in marketing, Data Science, Computer Science, or a related field is required.5 years of experience in data analysis, marketing technology, or revenue attribution would be ideal.Expertise in marketing attribution models and analytics tools such as Google Analytics, Mixpanel, and Google Tag Manager.Experience with marketing technology integrations (e.g., CRM, email, and analytics platforms) and data management.Strong analytical and problem-solving skills, with the ability to deliver actionable insights and optimize marketing efforts.Excellent communication skills, with the ability to present findings to senior management and work collaboratively with cross-functional teams. Read Less
  • Compliance Analyst  

    - London
    ThinkMarkets is a global financial technology company, specializing in... Read More
    ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products, thus providing our clients with the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.  We are looking for a Compliance Analyst to join our London Compliance team. This role is ideal for someone with experience in the online trading, Forex, CFD, fintech, or broader financial services industry, with a solid understanding of UK financial regulations, AML/KYC requirements, and financial crime prevention. Working closely with the Compliance team and key stakeholders across the business, you will play an important role in supporting ThinkMarkets in meeting its regulatory obligations and maintaining effective compliance controls within an FCA-regulated environment. Key Responsibilities Contribute to the delivery of the Compliance Monitoring Programme, including thematic reviews, desk-based reviews, and compliance checks across relevant business areas. Analyse compliance data and management information to identify trends, potential risks, and areas for improvement, escalating issues where appropriate and supporting practical recommendations. Provide day-to-day compliance guidance to internal stakeholders, responding to queries clearly and effectively while maintaining appropriate records. Support KYC, client onboarding, and ongoing customer due diligence processes, including the review of client documentation and escalation of potential compliance concerns. Support AML and financial crime controls, including transaction monitoring, sanctions screening, and compliance investigations. Maintain compliance registers, logs, and trackers, including complaints, training records, regulatory obligations, and policy review schedules. Support the preparation of regulatory submissions, compliance reports, and management information as required. Review financial promotions, marketing materials, and client communications to ensure alignment with applicable regulatory requirements and internal policies. Work closely with Operations, Payments, Risk, Customer Support, and other internal stakeholders to investigate and resolve compliance-related matters. Contribute to ad hoc compliance projects and business initiatives, helping to interpret regulatory requirements and translate them into practical, workable outcomes. Support compliance activities across ThinkMarkets' onshore and offshore entities and jurisdictions, as required. Requirements 2+ years of experience in a Compliance, AML, KYC, Financial Crime, or Regulatory Compliance role within the online trading, Forex, CFD, fintech, or financial services industry. Experience working within an FCA-regulated financial services environment is highly desirable. Good understanding of AML/CFT regulations, KYC, CDD, EDD, sanctions screening, and financial crime controls. Familiarity with the FCA Handbook and UK regulatory requirements. Knowledge of financial markets and leveraged trading products, including Forex and CFDs. Strong analytical and investigative skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Excellent written and verbal communication skills.  Read Less
  • Head of UK Sales - FX/CFDs  

    - London
    ThinkMarkets is a global financial technology company specializing in... Read More
    ThinkMarkets is a global financial technology company specializing in multi-asset trading solutions. Through our flagship ThinkTrader platform, we empower clients worldwide to trade 24/7 across global markets. Our mission is to bridge the gap between traders, investors, and platforms, providing seamless access to thousands of financial instruments. Utilizing cutting-edge technology, we ensure a superior trading experience.  The Head of UK Sales is a senior commercial leadership role responsible for the growth, performance, and governance of ThinkMarkets’ UK retail sales operation. Reporting directly to the Chief Commercial Officer, this role owns the UK retail sales strategy end-to-end, from lead conversion and client activation through to retention, revenue growth, and team performance. The role combines hands-on sales leadership, analytical rigour, and strong regulatory discipline within a highly competitive and regulated environment. Key Responsibilities : Sales Leadership & Performance Lead, develop, and scale the UK Retail Sales team, embedding a high-performance, accountable sales culture. Set clear KPIs, targets, and quality standards aligned to commercial and regulatory objectives. Coach and mentor sales staff, with a focus on quality conversations and long-term client value. Own recruitment, onboarding, training, and ongoing performance management of the UK sales function. Commercial Strategy & Growth Define and execute the UK retail sales strategy in line with group commercial objectives. Drive conversion, activation, retention, and revenue growth across both the CFD/FX and Spread Betting segments. Translate market conditions, macroeconomic trends, and client behaviour into actionable sales initiatives. Identify and prioritise growth opportunities across products, client segments, and campaigns. Client Lifecycle & Optimisation Own the sales contribution across the full retail client lifecycle. Work closely with Sales Operations and CRM teams to implement structured sales frameworks, segmentation, and grading models. Use data and reporting to assess performance, identify bottlenecks, and continuously optimise conversion and retention. Cross-Functional Collaboration & Governance Partner with Marketing to align lead generation, campaigns, and messaging with sales execution. Work with Product and Technology teams to support automation and tooling that enhance sales effectiveness. Collaborate closely with Compliance and Risk teams to ensure all sales activity meets FCA requirements and internal standards. Deliver clear, regular reporting on sales performance, revenue, and conduct metrics to the CCO and senior management. Requirements :  5+ years’ experience in sales leadership within a regulated online trading environment covering CFDs/FX and Spread Betting. Bachelor’s degree in Finance, Economics, Business, or a related discipline is required. Proven track record of building and leading high-performing retail sales teams. Strong commercial acumen with the ability to balance growth objectives with regulatory and conduct obligations. Deep understanding of UK retail trading clients, products, pricing, leverage, competitors and client behaviour. Demonstrated experience operating under FCA regulation, with a strong focus on responsible selling and client outcomes. Highly analytical, with experience using CRM systems and performance reporting. Comfortable operating at both strategic and operational levels. Excellent leadership, communication, and stakeholder management skills. Read Less
  • ThinkMarkets is a global financial technology company, specializing in... Read More
    ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products, thus providing our clients with the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are looking for a data-driven and commercially minded Digital Marketing Specialist to support the execution and optimisation of paid acquisition campaigns across multiple digital channels globally. Key Responsibilities Paid Media & Campaign Management Manage and optimise paid acquisition campaigns across multiple digital channels including Google Ads (Search, Display, YouTube, PMAX), Meta Ads (Facebook & Instagram), Reddit Ads, Snapchat Ads, Apple Search Ads, Quora Ads, and various programmatic advertising platforms and DSPs. Monitor campaign performance daily and adjust budgets, bidding strategies, creatives, and targeting accordingly  Launch and manage multi-market campaigns across web and app acquisition funnels  Support retargeting, audience segmentation, and lookalike audience strategies  Performance & Optimisation Track and improve KPIs including CPA, ROAS, CTR, CAC, installs, deposits, and conversion rates  Conduct A/B testing across creatives, landing pages, audiences, and ad copy  Analyse campaign performance and provide actionable recommendations to improve efficiency and scale  Work closely with creative teams to develop high-performing ad creatives and messagingExperience with user acquisition and retargeting journeys.   Tracking, Attribution & Analytics Support the implementation and management of tracking and attribution infrastructure across platforms including Google Tag Manager (GTM), Google Analytics 4 (GA4), Meta Pixel, app attribution platforms, and Conversion APIs (CAPI). Understand attribution models, conversion tracking, and customer journey analysis  Assist with troubleshooting tracking discrepancies, pixel implementation, and campaign measurement  Build reports and dashboards to monitor campaign and funnel performance  Programmatic & Martech Exposure Support campaign execution across DSPs and programmatic advertising environments  Work alongside analytics and product teams to improve attribution accuracy and campaign tracking   Requirements 3–6+ years of experience in digital marketing, paid media, or performance marketing  Bachelor’s degree in Marketing, Digital Marketing, Business, Communications, Analytics, or a related field Hands-on experience managing campaigns across Google Ads and Meta Ads  Exposure to channels such as Reddit, Snapchat, Apple Search Ads, Quora, or programmatic advertising platforms  Understanding of tracking, attribution, pixels, event tracking, and analytics  Experience using platforms and tools such as Google Analytics 4 (GA4), Google Tag Manager (GTM), Meta Business Manager, and Looker Studio or similar reporting and analytics tools. Understanding of performance metrics, including CPA, ROAS, CTR, LTV, CAC, and conversion funnels  Analytical mindset with the ability to interpret campaign data and optimise performance  Experience within fintech, trading, FX/CFD, crypto, or financial services, including user acquisition, activation, retargeting, and retention strategies.  Familiarity with mobile attribution platforms, APIs, and server-side tracking is a plus  Exposure to AI tools, automation platforms, and AI-assisted marketing workflows is advantageous  Read Less
  • Community Manager - FX/CFDs  

    - London
    ThinkMarkets is a global financial technology company, specializing in... Read More
    ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. ThinkMarkets is seeking a commercially minded Community Manager to build, engage, and grow our global trading communities across social media, messaging platforms, forums, and online channels. Working closely with Marketing, CRM, Product, Customer Support, and Regional teams, you will foster meaningful relationships with traders, creators, affiliates, and brand advocates while strengthening brand reputation, gathering community insights, and driving customer engagement, loyalty, and advocacy. Key Responsibilities: Community Strategy & Growth Develop and execute a global community engagement strategy. Build and grow trading communities across social media, forums, and messaging platforms. Drive engagement through campaigns, discussions, and community initiatives. Build relationships with influencers, affiliates, and community ambassadors. Community Engagement & Reputation Act as the voice of ThinkMarkets by managing community interactions across all platforms. Moderate discussions, respond to enquiries, and manage reviews across platforms including Trustpilot and app stores. Escalate customer issues and collaborate with internal teams to ensure timely resolution. Community Insights & Collaboration Gather community feedback and share insights with Product, Marketing, CRM, and Customer Support teams. Identify customer trends and opportunities to improve engagement and the client experience. Collaborate with internal stakeholders to support campaigns and ensure consistent messaging. Campaigns & Events Support product launches, marketing campaigns, webinars, livestreams, trading competitions, and community events. Drive participation and engagement through community initiatives and promotional activities. Analytics & Reporting Monitor community growth, engagement, sentiment, and customer satisfaction. Produce regular performance reports and optimise community strategies using data and customer feedback. Track competitor activity and industry trends to identify opportunities for growth. Requirements:  Bachelor's degree in Marketing, Communications, Business, or a related field. 3+ years' experience in Community Management, Social Media, or Digital Marketing. Experience within fintech, financial services, online trading, cryptocurrency, or technology is highly desirable. Excellent written and verbal communication skills with the ability to engage diverse audiences. Strong understanding of social media and community platforms, with experience using community management and analytics tools. Analytical, proactive, and highly organised, with the ability to manage multiple priorities in a fast-paced environment. Passion for financial markets, trading, and building engaged online communities.  Read Less

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