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THG
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  • Marketing Executive | Cult Beauty  

    - London
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Life at THG Beauty  We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.  Who is Cult Beauty? Well, we’re a beauty-obsessed team who share a common goal — to become the most trusted beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status quo — both in our industry and society. Why be a Marketing Executive at THG Beauty? We’re looking for a proactive and results-driven Marketing Executive to join the CRM team and will support the CRM Senior Manager in delivering a successful CRM growth strategy. With a commercial and creative mind, you’ll be part of a dynamic, innovative team that values creativity, collaboration, and data- driven strategies. This is a unique and exciting opportunity to join the CRM team during a key period of growth. As a Marketing Executive, you’ll:  Manage the end-to-end process for email marketing communications, including developing, briefing, building and scheduling. Ensuring accurate, consistent and timely completion of the builds. End-to-end email testing for link accuracy, spelling, grammar, legal compliance, mobileoptimisation & deliverability. Create audiences and improve segmentation to maximise engagement. Implementing campaigns including set-up, tracking and optimisation as well as creative asset management Briefing creative assets, including copy, to support our campaigns and ensuring a smooth process Collaborate with marketing and trading teams to ensure cohesive messaging and business alignment. Ideate & write compelling subject lines, utilising data & insights to drive improvements in open rates. Work with design team to ensure all email activities are in keeping with our brand values and guidelines. Work with Senior CRM Manager to manage the optimisation of our trigger and journey emails, including AB Test planning, execution, and reporting. Monitor email KPIs including Revenue, Click Through Rate, Open Rate & Conversion rate. Analyse campaigns results, drive actionable insights and recommendation Insight & Reporting Monitor email KPIs including Revenue, Click Through Rate, Open Rate & Conversion rate.  Analyse campaigns results, drive actionable insights and recommendations and communicate it clearly. Think of innovative ways to target, retain, and increase the value of customers. Propose AB tests to ensure continuous optimisation. Ongoing awareness of competitor activity. Tech Development Uphold mobile first thinking. Define opportunities to improve customer experience through emails. Stay up to date with CRM best practice & technological developments. Develop & implement new automated programs with the help of other team members. What skills and experience do I need for this role? Minimum 12 months experience in an email or CRM role Strong understanding of e-commerce marketing and the beauty industry preferable Proficiency with CRM platforms and marketing automation tools. Good understanding of email marketing, its principals and KPIs Results oriented & comfortable with data analysis Excellent communication & copywriting skills Collaborative mindset, with a track record of working cross-functionally to deliver results Ability to manage multiple projects simultaneously Strong communication and presentation skills both written and verbally A positive attitude, pro-active and able to show initiative Proven ability to work quickly and effectively whilst keeping high standards Great attention to detail Excellent organisational skills What’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service.  Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
    Up to 50% staff discount on THG brands.
    Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Group Enterprise Risk Manager  

    - Manchester
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Location: Icon 1, WA15 0AF About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. Reporting to Director Risk & Internal Audit, theGroupEnterpriseRisk Manager will be a key member of the Risk team, responsible for managinggroup-wide risks and overseeing allEnterpriseRisk Management (ERM) activities. TheGroupEnterpriseRisk Manager will provide guidance, support, and challenge to the business to drive the embedding of theEnterpriseRisk Management Framework (ERMF) and the effective management of risk across all of THG’s functional and global business areas. You will be responsible for managing the end-to-end delivery of the Principal and Operational Risk processes, implementing an Emerging Risk process, and ensuring that appropriate, accurate, and timely risk information is available to decision-makers. As a Group Enterprise Risk Manager you will be: Drive the continued evolution and maturity of the Group’s Enterprise Risk Management Framework (ERMF). Manage the end-to-end process for identifying, assessing, and managing Principal, Emerging, and Operational risks across the group. Develop and maintain effective relationships with key business and functional stakeholders, acting as a key point of contact for all matters relating to risk. Facilitate risk and control assessments, 'deep dives', and workshops with risk owners and senior leadership teams to provide insight and challenge. Oversee the management of regional and functional risk registers, dashboards, and metrics within the Group's GRC tool. Produce high-quality, accurate risk reports and papers for the Risk Committee, Executive Committee, and other senior stakeholders to support risk-informed decision making. Provide hands-on risk management guidance and support to all levels of the business, promoting a positive risk culture. Contribute to the continuous improvement of risk management policies, processes, and tools. Work closely with Internal Audit team to ensure there is an integrated approach to risk, controls, and assurance. Support the investigation and reporting of incidents as required. What skills and experience do I need for this role? A practical, hands-on approach to risk management, with a strong delivery focus and the ability to thrive in a fast-paced, changing environment. A self-starter, with the proven ability to work on your own initiative and form independent, sound judgments. Extensive enterprise risk management experience, preferably gained within a large, multi-national organisation or a 'Big 4' firm. Demonstrable experience in building, implementing, and embedding ERM practices, including strategic, principal, and operational risk management. Excellent interpersonal, presentation, and report writing skills, with the confidence and credibility to engage, influence, and challenge senior stakeholders. Experience using Governance, Risk, and Compliance (GRC) tools is essential. A commercial mindset, with experience in a retail / e-commerce business being highly desirable. Experience with data analytics and a keen interest in exploring the application of AI What's in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Head of Social & Content - LOOKFANTASTIC  

    - Manchester
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?THG Beauty We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.  By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.  THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. As Head of Social & Content you will: Define and deliver LOOKFANTASTIC’s global social and content strategy, positioning the brand as the most connected digital beauty destination. This role blends creative vision with commercial impact, driving cultural relevance, authority, and growth through social media, content ecosystems, and community. Key Responsibilities Strategy & Vision Own the global social & content strategy, ensuring consistency of tone, aesthetic, and positioning across all touchpoints. Oversee LF’s content ecosystem transformation, reimagining editorial, video, user-generated content, creator partnerships & potential 3rd party tech integration into a connected platform. Champion innovation in social commerce (TikTok Shop, Instagram Shop, emerging platforms) as growth drivers. Content Leadership Develop and manage the always-on content calendar, aligned to trading cycles, campaigns, and brand priorities. Partner with Creative Director to ensure content delivers on brand guidelines and elevates LF’s elevated & consistent positioning and across all touchpoints. Build formats across short-form video, live commerce, editorial features, and community content. Performance & Commercial Impact Establish and track KPIs across reach, engagement, community growth, EMV, and attributable sales. Translate insights into optimisation and innovation. Partner with Performance Marketing to ensure content drives full-funnel impact (awareness → conversion). Leadership & Team Development Build, inspire, and manage a high-performing social and content team. Foster collaboration with Brand, PR & Talent, Ecommerce, and Creative. Role model LF’s values and embed a culture of agility and creativity. What’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service.  Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office.  Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Senior Marketing Manager | GLOSSYBOX  

    - Manchester
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Life at THG Beauty  We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.  About Glossybox GLOSSYBOX is a leading beauty box subscription service. Every month we create a unique journey for our subscribers. Our specialist team works endlessly to bring the best in beauty discovery as well as the latest tips, tricks and trends for them to trial. GLOSSYBOX is the perfect treat where every month our subscribers receive a beautifully wrapped GLOSSYBOX filled with 5 surprise beauty treats, we have created a 360° experience that transcends beyond just the box with expert beauty advice and features from the industry. Why be a Senior Marketing Manager at Glossybox? The Senior Marketing Manager will own the integrated marketing strategy, encompassing both brand-building activity and performance marketing. You will be responsible for developing and optimising the channel mix, ensuring all activity drives growth, retention, and brand equity. Working closely with the General Manager, you will own the marketing budget, allocation, and reporting, while managing key internal and external relationships to deliver best-in-class marketing performance. 
     
    Key Responsibilities 
     
    Marketing Strategy & Planning 
    • Develop, manage, and deliver the integrated marketing plan across brand and performance channels. 
    • Build and optimise the channel mix (paid social, search, display, affiliates, email/CRM, influencer, PR, partnerships, content, and offline). Collaborate with the commercial marketing team to ensure this plan is integrated within relevant plans.
    • Own the annual and seasonal marketing calendar, ensuring campaigns are aligned with commercial goals and customer insights.  
    Performance & Brand Marketing 
    • Drive measurable new subscriber and new customer acquisition, engagement, and retention through multi-channel activity. 
    • Collaborate with the brand and creative teams on storytelling, content, and campaign development. 
    • Partner with paid media agencies to shape and optimise performance marketing strategies, ensuring channels deliver strong ROI. 
    • Monitor market trends, customer insights, and competitor activity to continuously refine approach. 
     
    Budget Management & Reporting 
    • Support the General Manager with the overall marketing budget across brand and performance channels. 
    • Allocate spend effectively, track budgets, and report regularly on performance and ROI. 
    • Provide insight-led recommendations for optimising spend across channels. 
     
    Team & Cross-Functional Collaboration 
    • Support the senior brand executive in their role coordinating the in-house studio and creative teams to brief and deliver campaign assets. 
    • Manage CRM, influencer and content executives (3 direct reports) to ensure alignment across acquisition and retention channels.
    • Manage relationships with external agencies and partners, ensuring strong delivery, accountability, and results.
     
    Skills & Experience 
    • 6+ years’ marketing experience, ideally within beauty, fashion, lifestyle, consumer subscription businesses a bonus. 
    • Proven track record managing both brand and performance marketing channels. 
    • Strong experience working with paid media agencies and confidence in shaping strategy across paid social, search, and display. 
    • Strong analytical skills with the ability to interpret data and make data-driven decisions. 
    • Experience planning and managing marketing budgets, with excellent financial acumen. 
    • Excellent project management and stakeholder management skills. 
    • A balance of creativity and commerciality, with the ability to think strategically and execute effectively. What’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service.  Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.
    Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office.  Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Junior Amazon Account Manager | Beauty Brands  

    - Manchester
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Life at THG Beauty  We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.  Why be a Junior Amazon Account Manager at THG Beauty? We are seeking a motivated and detail-oriented Junior Amazon Account Manager to join our Amazon Centre of Excellence based in the THG HQ office in Manchester. In this role, you will help drive to drive our brand expansion and revenue growth across Amazon, with a primary focus on the UK and EU. You will manage both 1P (Vendor Central) and 3P (Seller Central) platforms. You will implement strategies for growth, optimize product listings, and collaborate with our internal teams to deliver outstanding results. As Junior Amazon Account Manager, you’ll:  Manage a portfolio of 1-2 brands on Amazon across UK and EU, focusing on account health and growth

    Analyse sales and inventory data to provide regular updates and reports to brand teams regarding their account performance and recommendations

    Develop and implement optimised listing strategies to enhance visibility and sales

    Optimise and evolve digital assets – from PDPs to Brand Stores with a focus on conversion and growth

    Collaborate with internal teams on new product launches, promotional events, and inventory management/forecasting

    Manage weekly/monthly sales forecasts and spending budgets inline with agreed guidelines What skills and experience do I need for this role? 1+ year of experience in Amazon account management or related fields

    Knowledge of Amazon's marketplace, best practices, and tools would be beneficial

    Excellent communication skills, both written and verbal

    Strong Excel skills (pivot tables and formulas)

    Knowledge of PowerPoint / Microsoft 365 also beneficial

    Analytical mindset with a passion for data-driven decision-making

    Ability to work independently and manage multiple brands and/or territories efficiently What’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service.  Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.
    Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office.  Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Retail Assistant| ESPA Cheshire Oaks  

    - Ellesmere Port
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Life at THG Beauty  We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.  Why be a ESPA Retail Assistant?~
    This is an incredibly exciting opportunity to join the brand of ESPA as a Retail Assistant in our Cheshire Oaks store. The Retail Assistant is an integral part of the team providing world class customer service to every single customer. Keeping exceptional customer experience at the forefront of everything, the Brand Ambassadors will tailor each consultation to their customer, providing an enjoyable and natural service going above and beyond at all opportunities. As a ESPA Retail Assistant, you’ll:  Service Provides world class level of customer service and product knowledge to all customers at all times.

    Build customer relationships using CRM to ensure all customers receive a tailored shopping experience.

    Create a warm and welcome environment for all customers with a seamless customer journey from the initial welcome to the end of the transaction.

    Resolve customer queries in a timely and professional manner and ensure customer satisfaction is always at the top of your priority list

    Support and be involved in events internally and externally. Sales Achieve personal set goals and KPI’s

    Drive sales through the seamless customer journey and experience and deliver personal targets and KPI goals.

    Drive service, sales, loyalty and appointments with customers. Operational Excellence Always a positive, professional and dynamic team member.

    Ensure perfect store standards including top hygiene standards in all areas.

    Assist in the update and maintain VM of all brands What skills and experience do I need for this role? Beauty retail experience preferred but not essential

    Strong passion for ESPA and customer service essential

    An ‘always on’ approach when at work.

    Strong beauty knowledge and makeup application to self and others.

    Strong communication skills

    Full availability including weekends and bank holidays is imperative

    What’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service.  Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.
    Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office.  Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Head of Ecommerce | LOOKFANTASTIC  

    - Manchester
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Life at THG Beauty  We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. Why be a Head of Ecommerce at THG Beauty? The Head of Ecommerce is a pivotal leadership position responsible for spearheading all aspects of ecommerce operations and strategy across the UK and EU markets. This role is charged with developing and executing a robust ecommerce strategy, optimizing trade planning, overseeing budget planning and delivery, driving innovation, and leading high-performing teams. Reporting directly to the Ecommerce & Subscriptions Director, the Head of Ecommerce will ensure regional alignment with the broader international vision while delivering commercial growth, market innovation, and outstanding customer experience. The role requires a strong leader who can balance strategic thinking with operational excellence, fostering team development and cross-functional collaboration. As a Head of Ecommerce, you’ll:  Ecommerce Strategy & Trade Planning Develop and execute UK & EU ecommerce strategies aligned with global objectives. Lead trade planning, including pricing, promotions, and merchandising based on regional trends. Use data-driven insights to optimize customer journey, conversion rates, and personalization. Budget Planning & Delivery Own UK & EU ecommerce P&L, ensuring sales, margin, and profitability targets. Lead budgeting, forecasting, and financial planning, presenting updates to senior leadership. Monitor KPIs and deliver actionable insights for continuous improvement. Innovation & Platform Optimization Drive innovation through new technologies and digital enhancements to improve site performance. Partner with tech teams to implement platform improvements and AI-driven personalization. Lead rollout of new ecommerce features and CRO initiatives to boost engagement. Team Leadership & Development Inspire and develop UK & EU ecommerce teams, fostering collaboration and high performance. Provide mentorship and growth opportunities, instilling a customer-centric, agile mindset. Regional Localisation & Market Expansion Adapt strategies to local market needs, ensuring compliance with UK/EU regulations. Collaborate with marketing and retail media teams on regional partnerships and offerings. What skills and experience do I need for this role? Proven track record in delivering ecommerce sales, margin, and profitability targets across UK & EU markets. Strategic thinker with experience developing and executing multi-region ecommerce and digital trading strategies aligned with global objectives. Commercially astute, confident managing P&L, driving cost optimization, and presenting data-driven performance updates to senior leadership. Expert in trade planning and digital merchandising, leveraging pricing, promotions, and UX enhancements to improve conversion rates and AOV. Strong analytical skills, able to interpret KPIs and customer data to inform decisions and optimize performance. Innovative and tech-savvy, experienced in implementing platform enhancements, personalization tools, and new technologies to improve site speed, search functionality, and customer experience. Leadership excellence, with a history of building and inspiring high-performing teams, fostering collaboration, and driving a customer-centric culture. Regional expertise, understanding UK/EU ecommerce nuances including localization, compliance, payment methods, and logistics. Adaptable and growth-focused, capable of accelerating regional expansion through tailored strategies and innovative solutions. Stakeholder management skills, adept at collaborating with cross-functional teams to deliver cohesive strategies and continuous improvement. What’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service.  Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.
    Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office.  Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Head of Social & Content - LOOKFANTASTIC  

    - London
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?THG Beauty We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.  By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.  THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. As Head of Social & Content you will: Define and deliver LOOKFANTASTIC’s global social and content strategy, positioning the brand as the most connected digital beauty destination. This role blends creative vision with commercial impact, driving cultural relevance, authority, and growth through social media, content ecosystems, and community. Key Responsibilities Strategy & Vision Own the global social & content strategy, ensuring consistency of tone, aesthetic, and positioning across all touchpoints. Oversee LF’s content ecosystem transformation, reimagining editorial, video, user-generated content, creator partnerships & potential 3rd party tech integration into a connected platform. Champion innovation in social commerce (TikTok Shop, Instagram Shop, emerging platforms) as growth drivers. Content Leadership Develop and manage the always-on content calendar, aligned to trading cycles, campaigns, and brand priorities. Partner with Creative Director to ensure content delivers on brand guidelines and elevates LF’s elevated & consistent positioning and across all touchpoints. Build formats across short-form video, live commerce, editorial features, and community content. Performance & Commercial Impact Establish and track KPIs across reach, engagement, community growth, EMV, and attributable sales. Translate insights into optimisation and innovation. Partner with Performance Marketing to ensure content drives full-funnel impact (awareness → conversion). Leadership & Team Development Build, inspire, and manage a high-performing social and content team. Foster collaboration with Brand, PR & Talent, Ecommerce, and Creative. Role model LF’s values and embed a culture of agility and creativity. What’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service.  Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  Access to our in-house physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Senior National Account Manager (Europe) - Myprotein  

    - Manchester
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Role: Senior National Account Manager (Europe) Brand: Myprotein Region: Europe Location: Manchester HQ, ICON, WA15 0AF About THG Nutrition & Wellness: THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we’re a force for good, and we keep it real. These are the values that drive us through every day. Why be a National Account Manager at Myprotein? Ready to take your career to the next level with one of the world’s leading sports nutrition brands? As a Senior National Account Manager for the Middle East and Europe at Myprotein, you’ll play a key role in driving high-growth opportunities across top-tier retail customers. You’ll be responsible for a high-value P&L, shaping the B2B retail strategy and unlocking new potential in a fast-paced, performance-driven environment. This is your chance to make a real impact on a brand at the forefront of health and wellness, backed by the scale and innovation of THG Nutrition. As a Senior National Account Manager you will: Manage a dedicated portfolio of MENA / EU Grocery accounts, ensuring company profitability, customer satisfaction, and achievement of individual growth targets. Take full ownership for delivering key commercial objectives within assigned customer(s), aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels. Continually assess the customer product mix to improve profitability (PPU), incorporating marketing initiatives such as complexity reduction and cost-optimised product recommendations. Develop and maintain customer joint business plans where relevant, ensuring alignment with business priorities. Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising the most profitable and high-volume SKUs. Manage customer and internal relationships across multiple departments (commercial, technical, product development) to achieve results within a complex matrix environment. Maintain forecast accuracy in line with account targets, collaborating with the demand planner to implement changes that support CSL and stock targets, while feeding into the company’s financial planning cycle. Conduct annual reviews of customer account plans as part of the budgeting process for the upcoming year. Implement agreed promotional plans within defined trade investment budgets, evaluating effectiveness to ensure maximum ROI on promotional spend. Provide accurate rolling monthly sales forecasts to the business. Deliver and refine an accurate monthly demand plan. What skills and experience do I need for this role? 3+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector Strong understanding of the MENA / EMEA retail landscape, with a proven track record of delivering commercial growth Knowledge or genuine interest in sports nutrition, health, or wellness products Excellent communication and presentation skills, with the ability to influence internal and external stakeholders Strong analytical and problem-solving abilities, with confidence in using data to drive decisions Ability to manage multiple projects and priorities in a fast-paced, dynamic environment Collaborative and relationship-focused, with experience building and maintaining key customer partnerships A proactive, solutions-oriented mindset with the drive to take ownership and lead initiatives What's in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less
  • Senior Frontend Engineer  

    - Manchester
    About THGWe are THG, a global ecommerce group on a mission to be the g... Read More
    About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  With us, you’ll go further, faster. What are you waiting for?Location: Icon 1, WA15 0AF Tech at THG Technology is the driving force behind THG, and it starts with our people. We are ambitious with our goals and challenge conventional thinking. THG Technology is different because we support every single person to make massive impact and drive their own work. Our people are always learning, and we work every day to ensure our technology is world class. This enables us to keep powering THG on a global scale. Working specifically in the e-commerce squads, you will be responsible for the end-to-end operation, development and management of the Beauty & Nutrition storefronts. This uniquely provides a key opportunity to influence c. 140 locales across 15 high profile brands, utilise the latest technologies, innovate and make empowered choices that help shape the future of the THG commerce. About the Role We are seeking a highly skilled Senior Frontend Software Engineer to join our squads exclusively focused on building performant, secure, and accessible headless ecommerce frontends. You’ll work predominantly in a JavaScript environment, leveraging modern technologies to deliver fast, scalable, and engaging customer experiences. This role is ideal for a frontend specialist with strong technical depth, a keen eye for detail, and a passion for driving user-facing innovation within a complex ecommerce landscape. As a Senior Frontend Engineer you will: Help shape & define the technical architecture of the application, including the system's components, data structures, communication protocols, and other technical details Identify potential technical risks and develop strategies to mitigate them, ensuring that the application is secure, robust and reliable Champion performance optimisation across the frontend stack while ensuring accessibility and observability are baked into all solutions Deeply committed to crafting intuitive, impactful, and optimised user experiences that turn complex workflows into seamless, engaging journeys Share your knowledge within a democratic team of experts, to achieve optimal solutions Foster a culture that encourages the growth of a highly performant team Mentor junior developers and contribute to technical decision-making within the squad What skills and experience do I need for this role? Proven experience architecting, developing, and delivering scalable, high-performance frontend applications Expert in JavaScript (vanilla, ES6+, & modern frameworks) Experience of headless SSG applications and GraphQL Delivery of performant, maintainable, and reusable code that adheres to best practices and coding standards A solid understanding of events and event-driven programming, inheritance, throwing/catching errors, asynchronous vs synchronous programming Demonstrable experience implementing & managing end-to-end / unit / integration testing strategies across a team Strong leadership and coaching skills, able to manage the delivery of complex projects and features with team members What's in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Read Less

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