About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
About Glossybox
GLOSSYBOX is a leading beauty box subscription service. Every month we create a unique journey for our subscribers. Our specialist team works endlessly to bring the best in beauty discovery as well as the latest tips, tricks and trends for them to trial. GLOSSYBOX is the perfect treat where every month our subscribers receive a beautifully wrapped GLOSSYBOX filled with 5 surprise beauty treats, we have created a 360° experience that transcends beyond just the box with expert beauty advice and features from the industry.
Why be a Marketing Manager at Glossybox?
The Marketing Manager will own the integrated marketing strategy, encompassing both brand-building activity and performance marketing. You will be responsible for developing and optimising the channel mix, ensuring all activity drives growth, retention, and brand equity. Working closely with the General Manager, you will own the marketing budget, allocation, and reporting, while managing key internal and external relationships to deliver best-in-class marketing performance.
What You’ll Do
Lead Integrated Marketing Strategy Develop and deliver the full integrated brand + performance marketing plan.
Build and optimise a multi‑channel mix across paid social, search, display, affiliates, CRM/email, influencer, PR, partnerships, content, and offline.
Own the annual and seasonal marketing calendar, ensuring alignment with commercial milestones, customer insights, and subscription dynamics.
Translate business goals into clear channel strategies and KPI frameworks. Drive Acquisition, Retention & Subscriber Growth Lead multi‑channel strategies to grow new subscribers and improve retention, reactivation, and customer lifetime value.
Ensure the subscription customer journey is insight‑led, personalised, and optimised across all touchpoints.
Work closely with brand, creative, and content teams to shape compelling storytelling and campaigns that build brand equity and community engagement.
Identify new opportunities through competitor analysis, category trends, and market shifts.
Performance Marketing & Optimisation Partner with internal media teams and external agencies to manage and optimise paid digital channels.
Continuously refine performance strategies to maximise ROI and lower acquisition costs.
Own lifecycle marketing across CRM, segmentation, email journeys, and retention marketing.
Lead cross‑channel testing strategies, reporting, and optimisation plans.
Budget Ownership & Reporting Support the GM with full marketing budget management across all channels.
Allocate spend effectively and ensure budgets deliver commercial results.
Own reporting and performance measurement across brand, performance and CRM.
Present insight-led recommendations to improve marketing efficiency and effectiveness.
Team Leadership & Collaboration Line manage CRM, influencer, and content executives (3 direct reports).
Support the Senior Brand Executive and in‑house studio to brief and deliver high‑quality campaign assets.
Foster strong cross‑functional relationships across trading, product, supply chain, eCommerce, loyalty and data teams.
Lead internal alignment sessions, planning processes, QBRs, and strategic reviews.
Skills & Experience Experience in multi‑channel marketing; beauty, lifestyle, fashion or subscription strongly preferred.
Proven expertise across both brand and performance channels.
Confidence managing paid media strategies and agency partners.
A data‑driven mindset with strong analytical and commercial acumen.
Experience managing marketing budgets and delivering against growth KPIs.
Strong stakeholder management, project leadership, and communication skills.
A blend of creativity, innovation, and strategic thinking with the ability to execute at pace. What’s in it for me?
Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.
Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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