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Thermo Fisher Scientific
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  • Customer Service Representative Fixed term contract  

    - Paisley
    Customer Service Representative - 12 months Fixed Term ContractAt Ther... Read More
    Customer Service Representative - 12 months Fixed Term ContractAt Thermo Fisher Scientific, you’ll do more than just a job — you’ll make a difference. Every day, our teams help customers solve complex challenges that protect the environment, ensure food safety, and support life-saving medical research. If you’re passionate about customer service and want your work to have real global impact, this could be the role for you.We’re looking for a Customer Service Representative II to join our collaborative team in Paisley. In this customer-facing role, you’ll be at the heart of the service lifecycle — supporting customers from first contact through to successful order fulfilment.You’ll manage enquiries, process orders and quotations, track shipments, and resolve issues efficiently, all while delivering a consistently high-quality customer experience. Working closely with internal teams, you’ll play a key role in ensuring our customers receive the support they need to succeed.What You’ll Be DoingActing as a primary point of contact for internal and external customersProcessing orders, quotations, and returns accurately and efficientlyManaging customer data within ERP and CRM systemsTracking orders and shipments and proactively resolving issuesCommunicating clearly and professionally to ensure customer satisfactionContributing to continuous improvement initiativesLiving our values of Integrity, Intensity, Innovation, and InvolvementWhat We’re Looking ForPrevious Office / customer service experience, ideally in an SSC or multinational environment.Government Body award or equivalent qualificationStrong written and verbal communication skills in EnglishAdditional European language skills are a strong advantageConfident using Microsoft OfficeExperience with ERP systems (Oracle/SAP) or CRM tools is beneficial (training provided)Excellent attention to detail and strong organisational skillsA proactive problem-solver who can manage multiple prioritiesA positive, collaborative team player with a professional approachComfortable adapting to new systems, processes, and technologiesWhy Join Thermo Fisher Scientific?Be part of a global organisation with a powerful purposeAccess to learning, development, and career progression opportunitiesSupportive and inclusive team cultureThe chance to contribute to work that truly matters — worldwideIf you’re ready to grow your career while helping make the world healthier, cleaner, and safer, we’d love to hear from you. Read Less
  • QC Scientist I  

    - Paisley
    As part of the Thermo Fisher Scientific team, you’ll discover meaningf... Read More
    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

    DESCRIPTION:
    Be part of our Quality Control team at Thermo Fisher Scientific, where you'll contribute by ensuring the quality and reliability of products that help make the world healthier, cleaner and safer. You'll perform testing and analysis to support the development of innovative therapeutic products. You'll conduct quality control testing of raw materials, in-process samples, and finished products using various analytical techniques. You'll document and analyze test results, participate in investigations, and contribute to continuous improvement initiatives. This role offers opportunities for professional growth while working with skilled colleagues who share our commitment to excellence and innovation.

    REQUIREMENTS:
    • Bachelor's degree, no prior experience required. Experience in quality control laboratory environment, preferably in pharmaceutical/biotech industry preferred
    • Preferred Fields of Study: Chemistry, Biochemistry, Biology, Molecular Biology or related scientific field
    • Strong knowledge of cGMP, GLP, and quality management systems
    • Proficiency in analytical techniques such as HPLC, ICP-MS, UV-Vis spectroscopy, and dissolution testing
    • Experience with microbiological testing methods and aseptic techniques
    • Ability to follow SOPs and maintain detailed documentation per GDP requirements
    • Strong computer skills including LIMS, Microsoft Office, and analytical software
    • Excellent attention to detail and organizational skills
    • Strong analytical and problem-solving capabilities
    • Ability to work both independently and collaboratively in a team environment
    • Clear written and verbal communication skills
    • Experience with laboratory equipment maintenance and calibration
    • Knowledge of relevant pharmacopeia standards and regulatory requirements
    • Ability to manage multiple priorities effectively
    • Flexible scheduling may be required
    • Physical ability to perform laboratory work including PPE usage Read Less
  • Contracts Manager  

    :Draft, negotiate, and document completed client contracts, ensuring c... Read More
    :Draft, negotiate, and document completed client contracts, ensuring conformity to business needs, proper risk allocation and compliance with the group’s policies and procedures.Develop rapport with internal participants, being a key partner in client relationships.Communicate with internal partners and suppliers, providing direction and mentorship related to the contracting process.Continually strive to make the contracting process and tools more efficient, effective, and customer centric.Other duties may be assigned to meet business needs, including negotiation of supplier-facing agreements as needed.Minimum Requirements/Qualifications:Bachelor’s degree in related field (preferably in Business or Life Sciences); MBA and/or JD /LLB or very strong demonstrated negotiation experience in the pharmaceutical industry (clinical and/or commercial) highly preferred.Strong negotiation skills – we are looking for a negotiator willing to stand up to unprincipled techniques and pressures, instead finding creative options to break through negotiation impasses that work for all parties.Consistent record negotiating complex contractual languageWorking as part of team in matrixed environment to get results from disparate interested parties including procurement, finance, marketing, legal, quality, and site management/operations.Strong analytical skills, attention to detail and organizational skillsSuperior communication skills with working knowledge of MS Office ApplicationsAbility to assess needs of business and design and implement creative and durable solutionsAbility to drive outcomes in a professional and constructive mannerExperience in FDA-regulated industries a plus Read Less
  • Join Us as a Medical Writer - Make an Impact at the Forefront of Innov... Read More
    Join Us as a Medical Writer - Make an Impact at the Forefront of Innovation
    The Medical Writer provides high-quality medical and scientific writing from planning and coordination through delivery of final drafts to internal and external clients. The role involves collaborating with internal and external clients, supporting and enabling effective and efficient communication that results in operational excellence.

    What You'll Do:
    • Serve as primary author who writes and provides input on routine documents such as clinical study reports and study protocols, and summarizes data from clinical studies.
    • May assist with more complex clinical and scientific and program level documents, including IBs, INDs, and MAAs.
    • Ensure compliance with quality processes and requirements for assigned documents. May assist in determining best practices, methods and techniques for achieving optimal results.
    • May assist in program management activities. Duties could include assisting with developing timelines, budgets, and forecasts for assigned deliverables.
    • Represent the department at project launch meetings, review meetings, and project team meetings.

    Education & Experience Requirements:
    • Bachelor's degree in a scientific discipline or equivalent and relevant formal academic / vocational qualification
    • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).
    • Experience working in the pharmaceutical/CRO industry preferred
    • Experience in scientific writing advantageous

    Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
    Knowledge, Skills, Abilities:
    • Solid medical writing skills, including grammatical, editorial, and proofreading skills
    • Ability to interpret and present complex data accurately and concisely
    • Effective administrative, organizational and planning skills; attention to detail and quality
    • Ability to work on own initiative and effectively within a team
    • Effective oral and written communication skills
    • Good knowledge of regulatory documentation and drug development process
    • Great judgment and decision-making skills
    • Good computer skills and skilled with client templates; Good knowledge of document management systems and other relevant applications ( Excel, Outlook)

    Working Conditions and Environment:
    • Work is performed in an office environment.
    • Exposure to electrical office equipment.
    • Occasional drives to site locations with occasional travel both domestic and international.
    • Long, varied hours required occasionally.

    Why Join Us?

    When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

    Read Less
  • Field Service Engineer - Oxfordshire  

    - Hemel Hempstead
    :, UKResponsible to deliver service activities including; Installation... Read More
    :
    , UK
    Responsible to deliver service activities including; Installation & related customer introduction, Repairs, Maintenance Services, Validation Services, Depot Repair, etc.achieving:
    - Satisfied customer becoming loyal customers
    - Strong first time fix rates / short mean time to repair
    - Lowest repeated call rates
    Contributes to the overall success of Service Targets; Bookings, Revenues, Service Profit and Overhead Cost, while following all internal rules, processes and practices (as they are described).
    Performs Service Activities in line with internal rules and customer regulations.Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers’ expectation and making them successful by using TMO instruments.Actively promote our contract products.
    Always maintain a professional relationship with our customer base to foster customer dedication and address blocking issues to resolve critical tasks promptly.Follow our ethical business conduct guidance.Responsibility for managing the company’s assets provided, such as Car Stock/Inventory of Parts, Computer, Telephone, general Tools, Software, Company Car, Manuals etc.
    Optimise their own work schedule by coordinating with all partners for service planning and the wider team.
    Is responsible to report accurate and timely activities such as Field Service Reports, Expense Reports, etc.
    Assures alignment of all activities at the customer site with the rest of Thermofisher and advising other departments of Thermofisher of important information with respect to our customers ( information about new purchases to sales/lead generation).Travel Requirements:The area of responsibility will be UK south with occasional travel to other territories these include but not restricted to UK north, Ireland & EMEA North.The need to support cross boarder customers is essential to a successful candidate.Professional Requirements:
    • Professional background in Electronics/Chemistry/Engineering or related subjects.Experience of delivering service activities including; Installation & related customer introduction, Repairs, Maintenance Services, Validation Services, Depot Repairs.
    • Excellent verbal and written communication skills, ability to work across all levels, functions and regions
    • Excellent PC skills
    • Excellent inter-personal, self-motivational and negotiating skills
    • Driving License
    • A keenly developed sense of drive, intellectual curiosity, technical proficiency and problem solving
    • Take personal responsibility for tasks with a "get it done" mentality, including hands-on service activities and customer interaction
    • A Willingness to travel within UK territory for day to day duties. and wider travel within EMEA for meetings, training and projects.
    • Experience in a technical service function
    • Demonstrate organizational skills with the ability to balance multiple tasks with different priorities and to coordinate the work of others
    Preferred:
    • Good Product Knowledge ideally of the ThermoFisher Scientific Products of Instrument and Enterprise Services
    • Excellent English communication skills. Read Less
  • Serve as global relationship owner for assigned key accounts, leading... Read More
    Serve as global relationship owner for assigned key accounts, leading account strategy and execution across regionsAchieve or exceed sales, margin, and profitability targets by driving growth opportunities and portfolio expansionLead RFPs, contract renewals, pricing strategies, and customer presentations, including engagement with senior leadershipBuild and maintain senior-level relationships with customers, internal stakeholders, and partnersCoordinate cross-functionally to support forecasting, planning, and account-specific initiativesDrive customer satisfaction, market share growth, and continuous improvement across accountsWhat We’re Looking ForBachelor’s degree required; MBA preferred or equivalent experience8+ years of relevant experience with a strong background in science and the life sciences or related industryProven success managing and growing senior-level global customer relationshipsStrong financial acumen, including pricing, forecasting, and profitability managementDemonstrated ability to lead and influence in a matrix organization without direct authorityExecutive-level communication, negotiation, and strategic selling skillsCore CompetenciesThe successful candidate will demonstrate the following competencies:Deep understanding of global business practices, with the ability to navigate regional differences and adapt strategies across Europe, North America, and emerging markets.Proven ability to identify and convert business development opportunities, defining and executing strategic solutions with minimal direction while personally driving key initiatives.Strong commercial acumen with the ability to clearly articulate profitability levers, build strategic account growth plans, and overcome obstacles through collaboration with field sales teams.Exceptional relationship-building skills, consistently engaging senior stakeholders across multiple levels of customer organizations and proactively anticipating and resolving issues.Ability to drive alignment across regions, functions, and organizations in complex matrix environments, influencing without formal authority.Experience managing multiple strategic accounts simultaneously, setting priorities, meeting deadlines, and balancing customer and business needs while maintaining disciplined reporting and governance.Commitment to continuous improvement and leadership development, including seeking feedback, mentoring peers, sharing best practices, and staying at the forefront of industry and customer trends.Strong executive presence, able to articulate account strategy, influence decision-makers, and negotiate win-win outcomes, including delivery of difficult messages with professionalism.Demonstrated financial and commercial expertise, including development of customer proposals, KPIs, pricing strategies, proformas, forecasting, and budget preparation with limited finance support.Proven capability to independently lead RFP and contract renewal processes, leveraging market intelligence to secure competitive advantage while meeting customer and company objectives.Effective use of internal resources and supplier partnerships to drive cross-functional accountability, execution excellence, and sustained account performance.Strong background in strategic selling, negotiation, and project management, underpinned by solid scientific and industry knowledge.Why Join Thermo Fisher ScientificThis role offers the opportunity to operate at the enterprise level, influence global strategy, and shape long-term partnerships with industry-leading customers—all while being part of a mission-driven organization committed to scientific progress and professional growth.If you are a strategic, commercially driven leader who thrives in complex environments and wants to make a real global impact, we would love to hear from you. Read Less
  • Senior Research Physician  

    - Birmingham
    At Thermo Fisher Scientific, you’ll discover meaningful work that make... Read More
    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.Alongside clinical research through our PPD clinical research portfolio, our work in Accelerated Enrollment Solutions optimizes each step of the patient journey in clinical trials, such as securing sites and recruiting patients, allowing for more patients to participate in clinical research. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on – now and in the future.Are you a GMC registered Doctor who is interested in working in the dynamic clinical research industry?Are you passionate about improving patient’s lives for the better?We are currently looking to recruit a Clinical Research Physician for our Synexus Clinical Research site in Birmingham, United Kingdom.Working days, Monday to Friday, 37 hours a week, the main priority will always be patient safety. Acting as the principal investigator (PI) or co-investigator for some or all of the studies at the site they have the responsibility for all sponsor research studies while also ensuring ICH/GCP and local regulations are met. Key responsibilities for a Clinical Research Physician are as follows: Carries out clinical evaluation and assessment of participants to ensure eligible participants are recruited and monitored for safety and adherence. Principle Investigator (PI) or Co Investigator for some or all of the studies at the site ensuring ICH/GCP and local regulations are met.Attends Site Initiation Visits (SIV), Pre-Selections Visits (PSV) and Investigator meetings as required. Participates in recruitment initiatives and strategy development to ensure targets are achieved; ensuring recruiting studies enroll according to plan within timelines and targets. Reviews enrolment progress, pre-screening and screening success rates, screen failure rates, safety and retention of participants. Interprets protocols and IB. Manages and reviews IVRS, CRF/EDC, if applicable. Oversees management of investigational medical product (IMP). Oversees multiple studies and/or studies with higher numbers. Completes documentation for PI handover. Cares for and protects the safety of participants through ethical conduct; this 
    should receive the highest priority at all times during all aspects of the study. Fulfills and complies with all medical duties, ensuring that clinical trials are performed to acceptable medical, scientific and ethical standards and meet the requirements as per protocol, SOP/COP ICH and local GCP guidelines and regulations. Travels 3-5 days to other sites.To be considered for this exciting opportunity you will require the following skills and experience: Be a GMC registered doctor with no limitations to practicePrinciple Investigation experience is essential for this roleIdeally some previous experience within clinical researchHave working knowledge of GCP (ICH/GCP and local regulations compliance)Demonstrate the inclination to provide practical help and guidance to colleagues, providing practical solutions for any problems and supporting their developmentShow meticulous attention to detail in recording patient information and data ensuring any queries are acted upon in a timely and efficient mannerBe a team player, capable of building and sustaining positive relationships with colleagues as well as patientsOur Mission is to enable our customers to make the world healthier, cleaner and safer. Read Less
  • Tax Analyst I  

    :Manage a portfolio of incentives across various companies within the... Read More
    :Manage a portfolio of incentives across various companies within the groupAnalyse activities to identify qualifying expenditurePrepare and submit claims in compliance with relevant local tax legislationCollaborate with internal teams to ensure accurate reporting.Support tax audits and address queries arising from submitted claimsProvide expert guidance to internal business partners on optimising incentivesRequirements:Bachelor's degree in accounting, finance, tax or related field preferredInterest in pursuing/continuing with a professional certification such as ACCA or ATT-CTAStrong proficiency in Microsoft Office Suite, particularly ExcelExperience with ERP systems (Oracle, SAP, JDE) preferredDemonstrated analytical skills and attention to detail in financial data analysisAbility to manage multiple projects and meet deadlinesStrong communication skills for collaboration with global teamsExperience with tax research and staying current with tax law changesStrong organizational and time management abilitiesAbility to work both independently and as part of a teamCommitment to continuous improvement and process optimizationProfessional approach with a collaborative mindsetAt Thermo Fisher Scientific we hire the best, develop ourselves and each other, and recognise the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at Thermo Fisher Scientific you will benefit from an award-winning learning and development programme, ensuring you reach your potential. Read Less
  • Formulation Technician SWC6B  

    - Swindon
    :Set up and operate bulking and or aseptic filling lines in accordance... Read More
    :Set up and operate bulking and or aseptic filling lines in accordance with Standard Operating Procedures (SOPs).Complete all activities to acquire and maintain as a minimum a Bronze license Badge – Production areas (Grade C/D) access. Maintain the Bronze license through successful requalification every 2 years.Manufacture pharmaceuticals following SOPs and Batch Manufacturing Records (BMRs).Perform Manufacturing, Filling, and Packaging operational duties, ensuring compliance with cGMP.Set equipment to minimize downtime and product damage/waste, supporting start-ups, changeovers, and cleaning activities.Monitor equipment status and report any faults or issues to Supervision.Clean and maintain clean rooms/equipment to regulatory standards.Perform Clean In Place (CIP) and Steam In Place (SIP) activities.Operate airlocks, autoclaves, and automated equipment cleaning systems.Communicate instances of non-conformance for investigation and rectification.Support project validation work and new product introduction.Perform SAP transactions and use Quality systems for GMP changes and report writing.Conduct basic equipment maintenance as needed.Requirements:Experience in a pharmaceutical or regulated environment (MHRA and FDA regulations).Experience in clean room working, with knowledge of aseptic manufacturing and filling desirable.Experience in spray drying systems, bulk GMP powder manufacturing, and powder filling.Strong competency in English and Math, with a scientific background (, A-Levels) essential.Equivalent experience in a Science-based subject is also acceptable.Excellent communication and teamwork skills, with the ability to manage workload.Experience in Lean systems and Continuous Improvement.Understanding of HMI driven pharmaceutical systems.Aseptic block license.At Thermo Fisher Scientific, every single one of our 70,000 remarkable individuals has an unusual narrative to reveal. Become a part of our outstanding mission and contribute to our customers' ability to make the world healthier, cleaner, and safer. Read Less
  • At Thermo Fisher Scientific, you’ll engage in meaningful work, innovat... Read More
    At Thermo Fisher Scientific, you’ll engage in meaningful work, innovative thinking, and a culture committed to integrity and customer satisfaction. Our mission is to make a difference, from helping customers find cures for cancer to protecting the environment. As the global leader in serving science, with the largest R&D investment in the industry, we empower our colleagues to reach their full potential within a fast-growing, global organization that values passion and unique contributions. We are dedicated to providing the resources and opportunities our colleagues need to make a difference in the world while building fulfilling careers.Field application specialist - Lab AutomationKey Education:Bachelor’s degree in science (Biology, Chemistry, Computer), Engineering, or related fieldExperience:Several years of relevant industry experience3 years in a role directly collaborating with customers in a professional environmentExperience in Pharma or Biotech industries working with laboratory instrumentation considered an assetKnowledge & Skills:High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devicesStrong analytical skills to identify and address appropriate solutions to complex requirementsProficiency with programming languages (C++, Python, or other) is desirableFamiliarity with IQ/OQ validation or GxP requirements is considered an assetSolid understanding of software and computer communicationsPrior experience with laboratory automation (, liquid handling, scheduling software) and/or robotics is strongly preferred. Demonstrated ability to lead, influence and collaborate with customers and various team functionsStrong organization, planning and time leadership skillsOther Requirements:Valid PassportAbility to travel 75% of the time internationally without restrictions Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany