Company Detail

Home / Company Detail
The Works
Member Since,
Login to View contact details
Login
Add to Favourite Report Abuse Send Message

About Company

Job Openings

  • Retail Sales Assistant - Keyholder  

    The Works
    - Shipley
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Retail Sales Assistant - Keyholder8 hour contractWhy The Works?We don’t just sell products. We inspire reading, learning, creativity and play.You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

    You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

    The unseen possibilities are limitless, and it all starts with you.Our Perks Are 'The Works'💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Become a Retail Sales AssistantAs a Sales Assistant, you’re the face of our brand on the shop floor - a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why.Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team.In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life - and that impact… It all starts with you.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionDeliver friendly, knowledgeable, and efficient service to every customer.Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.Operate tills accurately and handle transactions with care.Support with deliveries, stockroom organisation, and product availability.Follow all operational procedures, including health & safety and loss prevention.*As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security.Work collaboratively with your team to meet store targets and KPIs.Stay informed about promotions, products, and services to help customers make informed choices.Be a brand ambassador—positive, professional, and passionate about what we do.The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand!Skills / Behaviours That Will Set You ApartA passion for delivering great customer service.Strong communication and interpersonal skills.A team player with a positive, can-do attitude.Reliable, punctual, and flexible to work varied shifts.Comfortable using tills and handling cash.Previous experience in customer service or hospitality role.Experience in a fast-paced, high-volume environment.*For Keyholders: experience with store opening/closing and basic supervisory responsibilitiesKeyholder ResponsibilitiesIf you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience.Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career.Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store - helping you build real examples and experiences you can use as you grow with us.When you’re assigned keys, you’ll be responsible for:• Opening and closing the store• Cashing up• Carrying out management responsibilitiesWhen you turn 18, we’ll make sure you get the training and support to become a Keyholder to benefit from the development opportunities - and the enhanced pay that comes with the responsibility.Our PurposeTo inspire reading, learning, creativity and play 💛💙
    Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Retail Sales Assistant - Keyholder  

    The Works
    - Ballyclare
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Retail Sales Assistant - Keyholder8 hour contractWhy The Works?We don’t just sell products. We inspire reading, learning, creativity and play.You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

    You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

    The unseen possibilities are limitless, and it all starts with you.Our Perks Are 'The Works'💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Become a Retail Sales AssistantAs a Sales Assistant, you’re the face of our brand on the shop floor - a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why.Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team.In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life - and that impact… It all starts with you.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionDeliver friendly, knowledgeable, and efficient service to every customer.Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.Operate tills accurately and handle transactions with care.Support with deliveries, stockroom organisation, and product availability.Follow all operational procedures, including health & safety and loss prevention.*As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security.Work collaboratively with your team to meet store targets and KPIs.Stay informed about promotions, products, and services to help customers make informed choices.Be a brand ambassador—positive, professional, and passionate about what we do.The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand!Skills / Behaviours That Will Set You ApartA passion for delivering great customer service.Strong communication and interpersonal skills.A team player with a positive, can-do attitude.Reliable, punctual, and flexible to work varied shifts.Comfortable using tills and handling cash.Previous experience in customer service or hospitality role.Experience in a fast-paced, high-volume environment.*For Keyholders: experience with store opening/closing and basic supervisory responsibilitiesKeyholder ResponsibilitiesIf you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience.Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career.Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store - helping you build real examples and experiences you can use as you grow with us.When you’re assigned keys, you’ll be responsible for:• Opening and closing the store• Cashing up• Carrying out management responsibilitiesWhen you turn 18, we’ll make sure you get the training and support to become a Keyholder to benefit from the development opportunities - and the enhanced pay that comes with the responsibility.Our PurposeTo inspire reading, learning, creativity and play 💛💙Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Retail Sales Assistant  

    The Works
    - Welwyn Garden City
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Retail Sales Assistant4 hour contractWhy The Works?We don’t just sell products. We inspire reading, learning, creativity and play.You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

    You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

    The unseen possibilities are limitless, and it all starts with you.Our Perks Are 'The Works'💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Become a Retail Sales AssistantAs a Sales Assistant, you’re the face of our brand on the shop floor - a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why.Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team.In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life - and that impact… It all starts with you.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionDeliver friendly, knowledgeable, and efficient service to every customer.Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.Operate tills accurately and handle transactions with care.Support with deliveries, stockroom organisation, and product availability.Follow all operational procedures, including health & safety and loss prevention.*As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security.Work collaboratively with your team to meet store targets and KPIs.Stay informed about promotions, products, and services to help customers make informed choices.Be a brand ambassador—positive, professional, and passionate about what we do.The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand!Skills / Behaviours That Will Set You ApartA passion for delivering great customer service.Strong communication and interpersonal skills.A team player with a positive, can-do attitude.Reliable, punctual, and flexible to work varied shifts.Comfortable using tills and handling cash.Previous experience in customer service or hospitality role.Experience in a fast-paced, high-volume environment.*For Keyholders: experience with store opening/closing and basic supervisory responsibilitiesKeyholder ResponsibilitiesIf you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience.Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career.Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store - helping you build real examples and experiences you can use as you grow with us.When you’re assigned keys, you’ll be responsible for:• Opening and closing the store• Cashing up• Carrying out management responsibilitiesWhen you turn 18, we’ll make sure you get the training and support to become a Keyholder to benefit from the development opportunities - and the enhanced pay that comes with the responsibility.Our PurposeTo inspire reading, learning, creativity and play 💛💙
    Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Retail Sales Assistant - Keyholder  

    The Works
    - Ilkeston
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Retail Sales Assistant - Keyholder8 hour contractWhy The Works?We don’t just sell products. We inspire reading, learning, creativity and play.You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

    You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

    The unseen possibilities are limitless, and it all starts with you.Our Perks Are 'The Works'💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Become a Retail Sales AssistantAs a Sales Assistant, you’re the face of our brand on the shop floor - a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why.Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team.In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life - and that impact… It all starts with you.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionDeliver friendly, knowledgeable, and efficient service to every customer.Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.Operate tills accurately and handle transactions with care.Support with deliveries, stockroom organisation, and product availability.Follow all operational procedures, including health & safety and loss prevention.*As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security.Work collaboratively with your team to meet store targets and KPIs.Stay informed about promotions, products, and services to help customers make informed choices.Be a brand ambassador—positive, professional, and passionate about what we do.The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand!Skills / Behaviours That Will Set You ApartA passion for delivering great customer service.Strong communication and interpersonal skills.A team player with a positive, can-do attitude.Reliable, punctual, and flexible to work varied shifts.Comfortable using tills and handling cash.Previous experience in customer service or hospitality role.Experience in a fast-paced, high-volume environment.*For Keyholders: experience with store opening/closing and basic supervisory responsibilitiesKeyholder ResponsibilitiesIf you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience.Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career.Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store - helping you build real examples and experiences you can use as you grow with us.When you’re assigned keys, you’ll be responsible for:• Opening and closing the store• Cashing up• Carrying out management responsibilitiesWhen you turn 18, we’ll make sure you get the training and support to become a Keyholder to benefit from the development opportunities - and the enhanced pay that comes with the responsibility.Our PurposeTo inspire reading, learning, creativity and play 💛💙
    Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Retail Sales Assistant - Keyholder  

    The Works
    - Matlock
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Retail Sales Assistant - Keyholder12 hour contractWhy The Works?We don’t just sell products. We inspire reading, learning, creativity and play.You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

    You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

    The unseen possibilities are limitless, and it all starts with you.Our Perks Are 'The Works'💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Become a Retail Sales AssistantAs a Sales Assistant, you’re the face of our brand on the shop floor - a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why.Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team.In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life - and that impact… It all starts with you.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionDeliver friendly, knowledgeable, and efficient service to every customer.Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.Operate tills accurately and handle transactions with care.Support with deliveries, stockroom organisation, and product availability.Follow all operational procedures, including health & safety and loss prevention.*As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security.Work collaboratively with your team to meet store targets and KPIs.Stay informed about promotions, products, and services to help customers make informed choices.Be a brand ambassador—positive, professional, and passionate about what we do.The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand!Skills / Behaviours That Will Set You ApartA passion for delivering great customer service.Strong communication and interpersonal skills.A team player with a positive, can-do attitude.Reliable, punctual, and flexible to work varied shifts.Comfortable using tills and handling cash.Previous experience in customer service or hospitality role.Experience in a fast-paced, high-volume environment.*For Keyholders: experience with store opening/closing and basic supervisory responsibilitiesKeyholder ResponsibilitiesIf you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience.Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career.Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store - helping you build real examples and experiences you can use as you grow with us.When you’re assigned keys, you’ll be responsible for:• Opening and closing the store• Cashing up• Carrying out management responsibilitiesWhen you turn 18, we’ll make sure you get the training and support to become a Keyholder to benefit from the development opportunities - and the enhanced pay that comes with the responsibility.Our PurposeTo inspire reading, learning, creativity and play 💛💙
    Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Retail Store Manager  

    The Works
    - Kingston upon Thames
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 


    Retail Store Manager40 hour contractWhy The Works?We don’t just sell products.
    We inspire reading, learning, creativity and play.The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.

    This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.Become a Retail Store ManagerAs a Store Manager, you are responsible for leading your store to success. You’ll inspire and develop your team, drive commercial performance, and ensure every customer enjoys a welcoming, well-run, and engaging shopping experience. You’ll take ownership of all aspects of store operations, from people and performance to standards and service. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. You help create an environment where everything runs smoothly and everyone feels supported, included and developed in the team.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionLead, coach, and develop your team to deliver excellent customer service and achieve store targets.Lead by example as a brand ambassador representing The Works to inspire your team to follow.Take full ownership of store performance, using data and insights to drive results.Ensure high standards of visual merchandising, stock availability, and store presentation.Recruit, onboard, and train new team members, building a high performing, engaged team.Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.Maintain compliance with health & safety, cash handling, and loss prevention policies.Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.Skills / Behaviours That Will Set You ApartProven experience in a retail management role.Strong leadership and people development skills.Commercially focused with a track record of delivering results.Excellent communication, planning, and organisational abilities.Confident using data to inform decisions and improve performance.Flexible, resilient, and able to adapt to changing priorities.Experience in a high-volume or value retail environment.Familiarity with retail systems and reporting tools.Experience managing recruitment, training, and performance processes.Tech savvy with using back-office systems, EPoS Tills, emails and video calls.Being a Great LeaderAs a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team.
    Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.Lead your team to reach their potential and steer your store to break records and get in the spotlight.Work collaboratively with support departments and peers.If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together!But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get thereOur PERKS really are ‘The Works’💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 33 days, including bank holidays💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Our PurposeTo inspire reading, learning, creativity and play 💛💙
    Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.We Listen. We Care
    Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Retail Sales Assistant - Keyholder  

    The Works
    - Belfast
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Retail Sales Assistant - Keyholder8 hour contractWhy The Works?We don’t just sell products. We inspire reading, learning, creativity and play.You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

    You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

    The unseen possibilities are limitless, and it all starts with you.Our Perks Are 'The Works'💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Become a Retail Sales AssistantAs a Sales Assistant, you’re the face of our brand on the shop floor - a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why.Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team.In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life - and that impact… It all starts with you.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionDeliver friendly, knowledgeable, and efficient service to every customer.Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.Operate tills accurately and handle transactions with care.Support with deliveries, stockroom organisation, and product availability.Follow all operational procedures, including health & safety and loss prevention.*As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security.Work collaboratively with your team to meet store targets and KPIs.Stay informed about promotions, products, and services to help customers make informed choices.Be a brand ambassador—positive, professional, and passionate about what we do.The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand!Skills / Behaviours That Will Set You ApartA passion for delivering great customer service.Strong communication and interpersonal skills.A team player with a positive, can-do attitude.Reliable, punctual, and flexible to work varied shifts.Comfortable using tills and handling cash.Previous experience in customer service or hospitality role.Experience in a fast-paced, high-volume environment.*For Keyholders: experience with store opening/closing and basic supervisory responsibilitiesKeyholder ResponsibilitiesIf you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience.Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career.Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store - helping you build real examples and experiences you can use as you grow with us.When you’re assigned keys, you’ll be responsible for:• Opening and closing the store• Cashing up• Carrying out management responsibilitiesWhen you turn 18, we’ll make sure you get the training and support to become a Keyholder to benefit from the development opportunities - and the enhanced pay that comes with the responsibility.Our PurposeTo inspire reading, learning, creativity and play 💛💙Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Senior Buyer  

    The Works
    - Birmingham
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Location
    Hybrid: 1-2 days spent at our Support Centre, the rest of the week spent working from home. 
    Why The Works?
    We don’t just sell products. We inspire reading, learning, creativity and play.You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member’s memory.

    You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories.

    Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. The unseen possibilities are limitless, and it all starts with you.Become a Senior BuyerAt The Works, our products spark creativity, bring joy, and make great value accessible to everyone, and as a Senior Buyer, you’ll be at the heart of making that happen. You’ll take real ownership of your category, shaping ranges that delight our customers, reflect emerging trends, and deliver unbeatable value without compromising on quality.

    Working collaboratively across Merchandising, Design, Supply Chain and Quality, you’ll turn ideas into products that customers love and keep coming back for. You’ll build trusted, long‑term supplier relationships, make smart, commercial decisions, and invest time in developing others - because when people grow, so does the business.You understand your impact carries all the way through from supplier, to shelf, to customer. At The Works, it all starts with you.Your Mission
    Strategy, determine what should be in the range and why, identifying the best sources and driving a competitive edge in the market. Test and trial new ideas for future growth based on market data.NPD Briefing, identify new product trends that offer something unique to our customers. Work with Creative teams to deliver in line with our internal trends and create unique artworks for our ranges.Selection, demonstrate excellent range-building skills, articulate product selection, balance private label and branded products, and manage product exists with a clear change plan. Understand the cost of change and ensure payback for newness.Critical Path Management, review development trackers and flag any risks to BM & MM.Trade, with the Senior Merchandiser, articulate a clear narrative on performance and any variances to plan, including build-back opportunities. React to sales trend and take appropriate action to maximise sales and opportunities, and seasonal space. Manage markdowns and contribute in WSSI meetings to manage budget and OTB. Work with marketing to support all activities and drive agreed key products.Supplier and QA Collaboration, ensure product specifications are met with ethical compliance.Trackers and Analysis, keep all trackers up to date (Sales, Sell-through, KVI) and suggest actions based on findings to BM.Negotiation, negotiate trading terms and funding support with suppliers. Secure ad-hoc funding when needed.Internal Communications, collate and produce internal communications and presentations/sign-off packs.Coaching and Development, coach and develop junior team members, embodying what good looks like as a Senior BuyerInfluencing Skills, understand your impact on others and develop your influencing skills accordingly.Leadership, lead your product area with all internal stakeholders, guiding them through the full buying process and ensuring they have the information they need at each stage.Board Presentations, present the Board members for their sign-off, consistently completing all required sign-off packs.Additional Responsibilities, set budgets, engage in strategic sourcing, provide challenging feedback when necessary, and conduct store and web reviews, including working with a ‘buddy’ AM to understand operational issues.Skills/Behaviours That Will Set You Apart
    Product Development: Sourcing experience across own label and brands/licenses.Attention to Detail: You have a forensic attention to detail to help us get things right the first time passionate and able to analyse data. Highly organised decision maker.Colleague-Focused Approach: You prioritise making things easier for our colleagues, clearly explaining the why, how, what, and when.Influence and Challenge: You can influence and constructively challenge when necessary to ensure we do the right thing.Initiative and Passionate: You use your initiative and have the energy and passion to make things happen. Problem solving and innovative thinking.Teamwork and Collaboration: You believe in the power of teamwork and collaboration as the best way to achieve results.Networking and Relationships: You understand the importance of networking and building strong relationships and stakeholder management.Negotiation Skills: Hone and flex style of approach.Self-Starter: Committed to driving your own development, emotionally resilient and calm under pressure.Excel/Microsoft Suite: Intermediate to Advanced.Being a great leader 
    As a great leader with wonderful people skills, you'll create a team that's more than just co-workers - it's a team.Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together!But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations.Our PERKS really are ‘The Works’
    💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🚀 Holiday – 33 days including bank holidays.💃 Holiday Purchase - Purchase an additional 5 days🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.💸 Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs🥳 And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.Our PurposeTo inspire reading. learning, creativity and play.Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it donePromoting Inclusion, Diversity & Support for EveryoneAt The Works, we’re committed to being a place where everyone feels welcome, valued and able to be their themselves. We celebrate diversity in all its forms and encourage applications from people of every background (under whatever terminology that feels right for you).We know life looks different for everyone, so we’re always open to conversations about flexible working or adjusted hours. If you need any reasonable adjustments for an interview (whether that’s extra time, assistance with accessibility needs or something else, just let us know when you apply and we’ll do everything we can to make your experience with us comfortable, fair and positive.Because when you can be yourself, you can truly shine, and we want everyone who joins us to have that opportunity.
    Read Less
    Apply Now

  • Retail Store Manager  

    The Works
    - Carlisle
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 


    Retail Store Manager40 hour contractWhy The Works?We don’t just sell products.
    We inspire reading, learning, creativity and play.The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.

    This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.Become a Retail Store ManagerAs a Store Manager, you are responsible for leading your store to success. You’ll inspire and develop your team, drive commercial performance, and ensure every customer enjoys a welcoming, well-run, and engaging shopping experience. You’ll take ownership of all aspects of store operations, from people and performance to standards and service. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. You help create an environment where everything runs smoothly and everyone feels supported, included and developed in the team.Being a Brand AmbassadorBeing a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.Your MissionLead, coach, and develop your team to deliver excellent customer service and achieve store targets.Lead by example as a brand ambassador representing The Works to inspire your team to follow.Take full ownership of store performance, using data and insights to drive results.Ensure high standards of visual merchandising, stock availability, and store presentation.Recruit, onboard, and train new team members, building a high performing, engaged team.Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.Maintain compliance with health & safety, cash handling, and loss prevention policies.Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.Skills / Behaviours That Will Set You ApartProven experience in a retail management role.Strong leadership and people development skills.Commercially focused with a track record of delivering results.Excellent communication, planning, and organisational abilities.Confident using data to inform decisions and improve performance.Flexible, resilient, and able to adapt to changing priorities.Experience in a high-volume or value retail environment.Familiarity with retail systems and reporting tools.Experience managing recruitment, training, and performance processes.Tech savvy with using back-office systems, EPoS Tills, emails and video calls.Being a Great LeaderAs a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team.
    Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.Lead your team to reach their potential and steer your store to break records and get in the spotlight.Work collaboratively with support departments and peers.If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together!But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get thereOur PERKS really are ‘The Works’💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 33 days, including bank holidays💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Our PurposeTo inspire reading, learning, creativity and play 💛💙
    Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.We Listen. We Care
    Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! Read Less
    Apply Now

  • Retail Area Manager Kent / Sussex area  

    The Works
    - Tonbridge
    Apply Now
    We don’t just sell products. We inspire reading, learning, creativity... Read More
    We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent.

    And with the right passion - It All Starts With You. 

    Stores in this area - Ashford (County Square), Canterbury, Chatham, Chatham Outlet, Crawley, Dover, Eastbourne, Eastbourne (Langney Centre), Folkestone, Gravesend, Hailsham, Hastings, Haywards Heath, Hempstead Valley, Herne Bay, Horsham, Maidstone, Maidstone (Week Street), Margate, Ramsgate Garden Centre, Sevenoaks, Sittingbourne, Tonbridge, Tunbridge Wells, Uckfield, Westwood CrossWhy The Works?🏆 10th Best Big Company to Work For 2024 - 'Best Companies'We don’t just sell products.
    We inspire reading, learning, creativity and play.The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.

    This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.Become a Retail Area ManagerAs a Retail Area Manager, you'll be at the helm of multiple retail locations, steering them towards success with your dynamic leadership and strategic vision. Your primary goal will be driving commercial success, infused with a dash of innovation and a sprinkle of charm.

    You’ll empower your teams, aiding them in reaching their full potential while ensuring a joyful journey – after all, it's part of our DNA! We firmly believe that a team that thrives is one that is both happy and engaged.Expect to spend a significant portion of your time across the designated area, collaborating closely with your teams to drive commercial success and set the pace.Your MissionInspire, motivate, and develop high-performing store teams to deliver exceptional customer experiences.Communicate with your store teams and spend time with them in store to keep engagement high.Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s including, sales, profitability, safety, store standards, pricing, and cost control.Drive operational excellence and achieve outstanding results across your designated retail area.Create store experiences that are fun, friendly, accessible, and inclusive for colleagues and customers. Hire Store Managers who align with our purpose, values and mission. Spot potential and use their strengths to add value to your area. Implement effective visual merchandising strategies to enhance the customer journey.Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement.Ensure the delivery of commercial targets, including sales, profitability, and cost control.Skills / Behaviours That Will Set You ApartA positive ambassador for our brand and our valuesInspirational leadership style with a positive outlookPassion for delivering exceptional customer service.People skills with a track record of developing high-performing teams.Commercial acumen with the ability to drive sales and profitability.Excellent communication and interpersonal skills.Collaborative mindset and a team player. Working with departments and colleagues as 'one team'.Able to drive growth, maximise sales and profitability whilst leading our customer-first service strategy.Willing to lend a hand - If you're on a store visit and the teams are busy or overwhelmed, you're happy to help by getting stuck in, working shoulder-to-shoulder with them to support. It's all about the shadow you cast!Resilience in a dynamic retail environment.Innovative thinking and a proactive approach to problem-solving.Being a Great LeaderAs a great leader with wonderful people skills, you'll create an environment that's more than just co-workers — it's a team.

    • Align Goals with Values: Ensure that your team’s goals are clearly connected to the company’s values and purpose. This helps colleagues see the bigger picture and understand how their work contributes to the overall mission.
    • Clear Communication: Ensure that your team understands the goals, expectations, and their roles. Regularly share updates, encourage open dialogue and have regular check-ins.
    • Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team, such as punctuality, responsibility, and being a brand ambassador.
    • Provide Feedback: Offer constructive feedback regularly. Recognise achievements and address areas for improvement in a supportive and continuous growth manner.
    • Empower Your Team: Delegate tasks and trust your team to handle them. This builds confidence and promotes professional growth.
    • Conflict Resolution: Address conflicts promptly and fairly. Foster an environment where issues can be discussed openly and resolved amicably.
    • Empathy: Understand and consider the feelings and perspectives of your team members. This helps in building strong, supportive relationships

    And let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations.Our PERKS really are ‘The Works’💪 25% Colleague Discount! - Plus, exclusive Double Discount days!😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.🚀 Holiday – 33 days, including bank holidays💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!🩺 Healthcare Cash Plan – To support your everyday healthcare costs.
    🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.Our PurposeTo inspire reading, learning, creativity and play 💛💙
    Our ValuesWe are Crafty 🎨 | Smart with what we've got.We are Caring 💛 | Heart in every action.We are Can-do 🚀| Energy that gets it done.We Listen. We Care
    Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
    Read Less
    Apply Now
Load more jobs loading image.

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

Quick Links
For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany
+49 5341 1888818
Copyright © 2025 QuickToJobs - All Rights Reserved