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The White Company
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  • Supervisor  

    - London
    Our Role You will be a Passionate individual, Dedicated to supervising... Read More
    Our Role You will be a Passionate individual, Dedicated to supervising the team to provide each customer with an exceptional level of service by identifying and satisfying their needs, thus ensuring that the store meets its sales targets, and develops customer loyalty. You will also support the management team to maximise profit whilst maintaining the brand image. You will naturally bring our PRIDE values to life, leading Everyone in the team to bring their best every day and be the first port of call in the absence of higher store management.

    What you'll be doing Supervise the team to optimise the customer experience as part of TWC multi-channel strategy Supervise the training, development and motivation of staff in order to achieve highest possible levels of customer service and performance Ensure that the team is dealing with all customer queries and complaints in a timely and efficient manner Awareness and supervision of the store presentation – including cleanliness, visual display and merchandising - so it is reflective of the brand Ensure all administrative procedures are performed, including till transactions, cashing up, staff discount purchases etc Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling Driving sales on the shop floor in the absence of senior management – optimising sales and customer service at all times.

    Please read through the attached Job Description for more detail. What we offer you At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries. 50% discount on our products, 23 days holiday rising to 25 during service, A Volunteer Day with a charity of your choice, In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually, Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle, Automatic enrolment into the Group Personal Pension scheme, Following successful probationary completion, you’ll be covered by our life assurance plan, Social - Christmas party/social events throughout the year Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.  We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do. Read Less
  • Visual Specialist  

    - Bromley
    Our Role We are looking for a resourceful and imaginative Visual Speci... Read More
    Our Role We are looking for a resourceful and imaginative Visual Specialist to maintain and implement the retail visual merchandising strategy in store, whilst ensuring consistent visual merchandising excellence which fits in with the brand integrity. You will passionately bring our PRIDE values to life training everyone in the team on how to maintain TWC standards and oversee changes of in-store and window displays regularly to maintain a fresh and visually exciting look, ensuring uniformity with the brand image. Please note you will have access to the premises and may be required to work early morning shifts to assist with the placement of product following delivery and will on occasion, need to work overnight where it’s considered appropriate.

    What you'll be doing Training store teams on how to maintain TWC standards. Oversee changes of in-store and window displays regularly to maintain a fresh and visually exciting look, ensuring uniformity with the brand image. Liaise with the Area VM to obtain visual objectives and company direction. Daily walk through with Store Management Team to discuss changes required based on sales figures, liaising with the Area VM to confirm presentation.

    Please read through the attached Job Description for more detail. What we’ll offer you At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries. 50% discount on our products, 23 days rising to 25 with length of service, Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle, Pension Scheme –enrolled on our Group Personal Pension schemes upon joining the business, Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing, Life Assurance -Following completion of three months service all employees of The White Company are covered by our life assurance plan Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.  We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do. Read Less
  • Assistant Store Manager  

    - Marlborough
    Our Role As an Assistant Store Manager you will be supporting the Stor... Read More
    Our Role As an Assistant Store Manager you will be supporting the Store Manager with all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for. You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.

    What you'll be doing Maximise contribution by helping to achieve budget sales and controlling costs. Assist Store Manager in managing store costs without jeopardising stores objectives. Assist with training, development and motivation of staff in order to achieve highest possible levels of customer service and performance. Manage the customer experience as part of the TWC multi-channel strategy.

    Please read through the attached Job Description for more detail.

    What we offer you  At the White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries. 50% discount on our products, 25 days holiday rising to 28 during service, A Volunteer Day with a charity of your choice, In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually, Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle, Automatic enrolment into the Group Personal Pension scheme, Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing, Private Medical Insurance, Following successful probationary completion, you’ll be covered by our life assurance plan, Social - Christmas party/social events throughout the year Our Equality, Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.  We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do. Read Less
  • Store Manager  

    - Belfast
    Our Role As a Store Manager you will be fully accountable for all oper... Read More
    Our Role As a Store Manager you will be fully accountable for all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for. You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company. What you'll be doing Manage the customer experience as part of the TWC multi-channel strategy. Maximise contribution by achieving budget sales and controlling costs. Manage store costs without jeopardising stores objectives. Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance. Manage the performance and development of the management team. Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand. Provide feedback and information on product performance and development to appropriate departments.

    Please read through the attached Job Description for more detail.  What we offer you  At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. 50% discount on our products, 25 days holiday rising to 28 during service, A Volunteer Day with a charity of your choice, In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually, Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle, Automatic enrolment into the Group Personal Pension scheme, Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing, Private Medical Insurance, Following successful probationary completion, you’ll be covered by our life assurance plan, Social - Christmas party/social events throughout the year Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.  We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do. Read Less
  • Assistant Merchandiser  

    - London
    Our RoleTo assist the Merchandiser with ensuring that sales and profit... Read More
    Our RoleTo assist the Merchandiser with ensuring that sales and profit are potentialized against agreed Key Performance Indicators on the Home category. To manage and develop the Merchandise Admin Assistant for your product category. What you'll be doing Planning To be responsible for the planning of a specific area under the structured guidance of the Merchandiser. To ensure that all necessary spreadsheet work and historical analysis is prepared in an accurate and timely manner. To prepare analysis packs as necessary and pull together strategy recommendations for own specific area under the structured guidance of the Merchandiser. To prepare new season planning for own specific area under the structured guidance of the Merchandiser. To prepare retail range planning, proposing new season strategy for own specific area under the structured guidance of the Merchandiser. Trading To ensure that the Monday management pack is produced accurately and issued to deadline. To pull together trading priorities for the week, reviewing relevant documents, for Merchandiser sign off. To ensure all critical path dates are met, whilst identifying and proposing action on exceptional areas which need immediate action, be it repeats, cancellation or mark down. To ensure that the correct sense of urgency is maintained, and that the MAA’s are managing all priorities in line with commercial requirements. To ensure that all necessary communication is maintained with Suppliers, the team, call centre, retail, and operations. To ensure that the team are fully aware of the Business requirements and activities are in place to meet these. To regularly review performance in all channels and recommend action to ensure sales and profit are maximised. Retail To be responsible for ensuring that retail stocks are set at the correct levels and regularly reviewed to meet the changing needs of the business. To ensure the team are regularly reviewing store sales and strategies as required. To supervise stock builds for new stores, ensuring plans are met and problem areas dealt with. Commercial Awareness To undertake regular store visits - ideally store visits should be undertaken at least every two months. To attend supplier visits and meetings to improve supplier relationships and supplier KPI’s. To produce appropriate business reports after each visit and follow up action plans. To undertake competitor visits on a regular basis, feedback any relevant points and put into place any required action plans. To understand, prioritise and work to the critical dates and deadlines in both the planning and trading process. To consistently deliver excellent standards of customer service. Merchandising Systems To develop an excellent working knowledge of all Merchandising systems. To identify and propose improved working practices and updates to systems. To action detailed integrity checks as necessary to ensure the efficient running of the department To undertake regular meetings with Branch Merch Team to inform them of our allocation strategy and oversee the allocations. Management, training and development To continually review processes and controls, initiating improvements in best practise as necessary. To take responsibility for own personal development and to foster good working relationships across the Business To assist in the development and training of the MAA’s To manage the MAA on a day to day basis. What skills & experience you’ll need Excellent Excel Skills Systems knowledge Ideally with some experience in the Homeware category 2 and a half years minimum experience in a Head Office Merchandising role What will make you brilliant at this role Numerical excellence Commercial acumen A passion for our product What we’ll offer you At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. Discount -Up to 50% discount and access to regular Sample Sales Holiday - 23 days rising to 25 with length of service Holiday Buy – opportunity to buy up to 5 days holiday Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business. Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility) Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development – We offer structured support from our own in-house Learning and Development Hub Life Assurance Additional Benefits Fruit basket daily Tea and coffee provided Working from Home - option to work from home on Mondays and Fridays Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.  We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey.

    Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany