Overview:The Royal Society of Chemistry (RSC) is seeking a talented Senior Salesforce Administrator to join our dynamic team. In this role, you will design innovative solutions and manage the analysis, configuration, and reporting within our Salesforce platform. You will also establish and enforce Salesforce policies, ensuring adherence to configuration standards, test coverage, and the use of approved Salesforce apps. You will collaborate with key stakeholders to gather and define requirements for Salesforce development. Additionally, you will lead the design and implementation of complex automation and integrations, ensuring scalability and efficiency. You will oversee and enforce rigorous QA procedures, ensuring best practices are defined and adopted. We are looking for someone with proven experience in implementing Salesforce, with a focus on complex automation and integration. If you are passionate about Salesforce and have a track record of delivering high-quality solutions, we would love to hear from you. Key responsibilities: Build excellent working relationships with Salesforce users and senior stakeholders, including leading regular user group meetings Lead gathering business requirements from multiple stakeholders Act as a liaison between 3rd party developers and business functions to facilitate effective communication and project execution. Perform development tasks on Salesforce, including customisation and development/modification of Apex Designing and implementing complex automation and integrations. Lead effective prioritisation of backlogs Lead projects to enhance Salesforce functionality Write, maintain and make openly available to the business meticulous, clear documentation on system developments, process maps and administrative routines. Develop and maintain technical documentation for developed solutions and processes. Key requirements: Salesforce Certified Administrator with proven experience, desirably with Lightning implementation and Process/Workflow Builder knowledge Proven experience with Salesforce, including Lightning implementation, Process/Workflow Builder, and Apex/Visualforce Excellent understanding of Salesforce platform key concepts, best practices, and functionality, including custom objects, reports, dashboards, formulas, validation rules, workflows, and approval processes Experience in designing and implementing complex automation and integrations, with knowledge of Apex, Visualforce, and Salesforce development best practices. Proficiency in data management and security, including data imports, exports, data quality, data modelling, data governance, and understanding of data protection policies (e.g., GDPR). Experience with third-party applications and integrations Ability to lead and influence the technical direction of large, complex, cross-functional solutions, including managing relationships with 3rd parties Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines Exceptional verbal and written communication skills, with the ability to convey complex technical issues to non-technical audiences and communicate effectively at all levels of the organisation Technical writing ability to support requirements gathering, solution design, use cases, test plans and documentation for training Exceptionally high level of attention to detail, supported by meticulous, logical documentation. Ability to work cross-functionally with several departments, understanding systems management, data modelling, and testing About the RSC The RSC is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, the RSC reinvests surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place. The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy and diversify revenues from journals. This requires a market-led and pragmatic approach to product and service innovation. This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings. Any hybrid working arrangements need to be agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our Cambridge office once or twice a month, or as necessary. A full job description is available here . Benefits At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including: 26 days paid holiday per annum 35-hour working week with flexible options, to be agreed with your line manager Enhanced maternity and paternity leave Paid volunteering days Pension plan with up to 12% employer contributions (depending upon your contribution) Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who have a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks. We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place. If you have any questions, please contact us at #INDHP Job Type: Permanent Full-TimeLocation Detail: Thomas Graham House,(290), Science Park, Milton Road, Cambridge, CB4 0WF
Overview:The Royal Society of Chemistry (RSC ) is currently looking for an experienced CRM Manager on a fixed term contract to join our Customer Team. As CRM Manager, you will lead the strategic direction of the RSC’s customer relationship management strategy and supporting systems. Leading a small team, you will focus on supporting the organisation in building strong customer relationships at scale across all the geographies that we operate in, improving operational efficiency, and driving business growth. Are you the visionary and passionate CRM professional we need to drive our customer engagement strategy forward, and transform how we connect with our global audience? As our CRM Manager, you\\\\\\\'ll be the strategic mastermind behind our customer relationship management, leading our approach across multiple geographies and ensuring we build meaningful connections at scale. Key responsibilities: Strategy and Roadmap Development Own the vision, strategy and roadmap for our approach to Customer relationship management at the RSC and its supporting systems, including our Salesforce platform to ensure successful customer engagement strategies. Develop business cases for strategic investment and associated enhancement of the platform, particularly in respect of any additional instances required, in line with our Enterprise Architecture and wider data landscape. Customer Put customer insights at the heart of decision making; by developing and implementing a CRM strategy and processes in line with the target customer experience. This will be in collaboration with colleagues across the organisation to drive customer acquisition and retention, revenue growth, and deliver against the platform roadmap: Stakeholder Relationship management Lead with influence and impact, working with stakeholders across the organisation to understand their business needs and scope the associated technical requirements. Communicate the CRM strategy and technical operations to other teams and, where necessary, formally present at internal and external meetings. Key requirements: Proven experience of CRM best practice and trends, including Salesforce. Extensive knowledge of the Salesforce platform, including Sales, Marketing, and Service Cloud. Experience administering a large Salesforce/CRM implementation. Strategic and outcome-focused approach. Able to take a strategic approach to solution design, with proven ability to develop and execute tactical plans to support strategy; experienced in leading and delivering projects at both enterprise and operational levels. Able to shape and develop business opportunities, develop prioritised roadmaps, and present to board-level stakeholders to secure buy-in and approval for key initiatives. Experience in establishing governance processes for platform development, including prioritising development initiatives, managing change requests, and ensuring alignment with strategic goals. About the RSC The RSC is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, the RSC reinvests surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place. The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy and diversify revenues from journals. This requires a market-led and pragmatic approach to product and service innovation. This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings. Any hybrid working arrangements need to be agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our Cambridge office around 1-2 days a week depending on project need. A full job description is available here . Benefits At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including: 26 days paid holiday per annum 35-hour working week with flexible options, to be agreed with your line manager Enhanced maternity and paternity leave Paid volunteering days Pension plan with up to 12% employer contributions (depending upon your contribution) Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who have a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks. We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place. If you have any questions, please contact us at Job Type: Temporary Full-Time or Part-TimeLocation Detail: Thomas Graham House,(290), Science Park, Milton Road, Cambridge, CB4 0WF
Overview:The Royal Society of Chemistry (RSC) has a great opportunity for a Legal Counsel to join our Legal Services Team, which is a part of the RSC’s Finance and Legal Directorate. We are looking for a qualified Solicitor with relevant experience to shape the future of the RSC through expert contract management and legal guidance. Key Responsibilities: Review, draft and negotiate a diverse range of agreements including: Software licenses and SAAS agreements Supplier/contractor agreements Data processing and sharing agreements Non-disclosure agreements Editorial, licensing and publishing agreements Sponsorship and grant agreements Regularly liaise with client contacts and business stakeholders as required Conduct legal research Provide expert compliance advice on critical areas including: Data protection Anti-bribery and anti-fraud Modern slavery Are you ready to apply your legal expertise to make a tangible impact? Apply today! We are looking for: A practising Solicitor with at least 3 years post qualification experience in an in-house setting or in private practice. You must: specialise in English law; hold a valid practising certificate issued by the Solicitors Regulation Authority (SRA ); be committed to providing high quality legal advice; have great communication skills, attention to detail and problem solving abilities; have experience in drafting, reviewing and advising upon commercial contracts with a working knowledge of commercial contract issues (including contract validity, data protection, intellectual property rights, termination and liability issues); have experience in advising upon compliance and regulatory matters, particularly relating to data protection; be competent in the use of ICT systems and information including MS Office and Outlook, Zoom and Teams, as well as research tools; and be able to work independently on a diverse workload with minimal supervision in a small team. You can download the full job description here . If you are interested in this role, please apply before the closing date. When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description. About the RSC The RSC is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, the RSC reinvests surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place. The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy and diversify revenues from journals. This requires a market-led and pragmatic approach to product and service innovation. This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings. Any hybrid working arrangements need to be agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our Cambridge office around once a month, and they may need to attend the Cambridge office more frequently at the beginning of their role, for training. Benefits At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including: 26 days paid holiday per annum 35-hour working week with flexible options, to be agreed with your line manager Enhanced maternity and paternity leave Paid volunteering days Pension plan with up to 12% employer contributions (depending upon your contribution) Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who have a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks. We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place. If you have any questions, please contact us at #INDHP Job Type: Permanent Full-Time or Part-TimeLocation Detail: Thomas Graham House,(290), Science Park, Milton Road, Cambridge, CB4 0WF
Overview: We are seeking an experienced Head of Internal and Change Communication to join our People and Culture function on a 2-year fixed term contract. This role is pivotal in leading global internal communications strategy and supporting organisational change at the RSC. You will work closely with the Leadership Team and stakeholders across the organisation to ensure clear, consistent, and engaging communication that aligns with our strategic objectives, reinforces our mission and values, and supports colleagues to deliver our goals. About Us: The Royal Society of Chemistry (RSC) is working to create a future that is more open, more green, and more equal. Chemistry is at the heart of the changes that society needs: better healthcare, environmental protection, clean energy, and secure food and water for everyone. We are an organisation with a thriving international community of over 60,000 members, an internationally renowned publisher of high-quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences. Our purpose is to help the chemical science community make the world a better place. At the RSC we embrace flexibility and offer hybrid working. Although this role is contractually based at our Cambridge or London office, you will be able to work from home within the UK, with the expectation that you will attend the office as needed for your role – and this is likely to be around 2 days per week. If you need flexible working arrangements, please outline this in your application. Travel between our Cambridge and London offices will be required for this role. Key Responsibilities: Build and lead the internal and change communication team, overseeing its activity and performance management to ensure the highest standards of professional practice. Research, write, deliver and evaluate a change and internal communication strategy aligned with the RSC\\\\\\\'s business strategy and values, building employee engagement and supporting change. Act as a trusted advisor to the Leadership Team on all matters relating to change and internal communication. Advise and support senior leaders in crafting their internal communications to ensure clarity, consistency, and alignment with RSC strategy. Lead integrated activity to encourage employee engagement, collaboration, and feedback, fostering buy-in and building change resilience. Lead and oversee the management and development of the RSC\\\\\\\'s communication channels, including the intranet. Develop metrics to evaluate the effectiveness of internal and change communication and adjust strategies based on feedback and performance data. Oversee the internal and change communication budget ensuring efficient allocation of resources. Qualifications and Skills: Proven track record of building and leading a communication team demonstrating both professional communication skills and exemplary leadership. Exceptional interpersonal and management skills with a passion for growing talent and fostering an inclusive working environment. Demonstrable experience as a confident, credible professional communicator who has successfully delivered impact through strategic communications. Strong strategic thinking abilities with proven problem-solving skills and the ability to translate vision into actionable plans. Proven ability to influence at a senior level articulating the rationale to gain support and agreement. Extensive experience of delivering change communication in a complex organisation going through change at pace. Proficiency across the entire communication mix, including intranet platforms, collaboration tools, and analytics. Exceptional written and verbal communication skills, with the ability to simplify complex messages for diverse audiences. Strong organisational skills, with the ability to coordinate several complex issues and priorities simultaneously. Evidence of using technology and data to drive both strategic and operational decision making and activity.. Educated to degree level and/or professional qualification in communication ideally with membership of a relevant professional body (e.g., CIPR, CIM), or equivalent professional experience. Evidence of commitment to continuous professional development (CPD). Please download the full job description here. Why Join Us? At the RSC, we are committed to fostering an inclusive, collaborative, and dynamic internal culture that empowers our people to deliver high-impact, world-class initiatives. This role offers a unique opportunity to lead our internal communications strategy, support our ongoing organisational change, and be an influential part of our transformation journey. How to Apply: If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills and expertise match the competencies outlined in the Job Description . Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks. We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place. Job Type: Temporary Full-TimeLocation Detail: Thomas Graham House,(290), Science Park, Milton Road, Cambridge, CB4 0WF
Overview: We have a unique and exciting opportunity to join the Royal Society of Chemistry as a Science Policy Intern. This internship is for 6 months to start from June-July 2025 and can be completed either on full time or part time basis (28-35 hours per week). In this role, you will conduct desk research, review scientific and grey literature, analyse data, and present your findings to persuade decision-makers and inform RSC members. You will support events and round tables, organise workshops, and contribute to developing policy positions. This role involves administrative and research support within the Policy and Evidence Team, addressing key topics such as scientific relationships, chemicals policy, environment, funding, skills, innovation, and climate change. We are looking for someone with strong research skills and excellent communication abilities. At the RSC, we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is in the Policy and Evidence team, which is spilt between the Cambridge and London offices, with some members also home based. This role is contractually based at our London or Cambridge office. You will have the opportunity to also work mostly from a UK location other than this, or at home, as agreed with your line manager. Applicants should be aware that there is an expectation to travel to London occasionally if based in Cambridge and if based in London, some travel to Cambridge will be required. If you need flexible working arrangements, please outline this in your application. Your day-to-day activities will include: Consultation of RSC Members: Identify and contact experts, organise and design workshops, and write up findings to inform policy work. Desk Research: Analyse scientific and grey literature to develop briefings and positions on significant scientific topics. Data Analysis: Perform quantitative and qualitative analysis of large data sets, presenting information in user-friendly formats. Case Studies: Research, interview scientists, and write case studies illustrating the impact of chemical sciences on society and government priorities. Policy Support: Assist the Policy & Evidence team with evidence-collecting work, particularly in education policy and net zero initiatives. Administrative Tasks: Provide support for policy meetings, focus groups, and round table discussions. We are looking for: Educational Background: Degree in chemistry, other sciences, chemical engineering, or related fields, with knowledge of chemistry (minimum GCSE level, ideally A-Level/Scottish Higher). Research Skills: Ability to find, understand, and evaluate information, draw conclusions, and explain findings clearly. Communication Skills: Strong oral and written communication skills, ability to summarise discussions, write clear documents, and negotiate politely. Interest in Policy: Keen interest in government, parliament, and public policy affecting science. Technical Proficiency: Proficient in MS Office suite (Word, PowerPoint, Excel) for document production, data analysis, and collaboration. A full job description is available here . If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role. About the RSC: The Royal Society of Chemistry is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place. The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy, and diversify revenues from print journals. This requires a market-led and ‘outside-in’ thinking approach to product and service innovation. Benefits: At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including: 26 days paid holiday per annum 35-hour working week with flexible options Enhanced maternity and paternity leave Paid volunteering days Pension plan with up to 12% employer contributions (depending upon your contribution) Life assurance at four times basic annual salary Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement, and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who have a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks. We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place. If you have any questions, please contact us at #INDMP Job Type: Intern (Full-Time or Part-Time)Location Detail: Thomas Graham House,(290), Science Park, Milton Road, Cambridge, CB4 0WF
