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The Roseate Reading
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  • Central Reservation Agent  

    - Reading
    We are looking for an enthusiastic, talented and dedicated Central Res... Read More
    We are looking for an enthusiastic, talented and dedicated Central Reservations Agent to join our luxury hotel brand at The Roseate Reading.Join Roseate Hotels & Resorts, a boutique luxury hotel collection with properties across the UK and India. Known for its avant-garde design, attentive service and beautifully crafted guest experiences, Roseate blends sophisticated business and leisure hospitality. Each property tells its own story—with bold architecture, bespoke interiors and meticulous detail.If you thrive on turning enquiries into bookings and know how to make every guest interaction count, we'd love to hear from you.Key Responsibilities:Convert reservation enquiries into confirmed bookings through confident, consultative selling — by phone, email, and online channels.Own the guest journey from first enquiry to arrival, managing bookings, amendments, and billing with precision and care.Proactively upsell room categories, packages, and ancillary experiences to maximise revenue per booking.Deliver a warm, personalised reservation experience that reflects our brand and builds guest loyalty from the very first touchpoint.Maintain expert knowledge of rates, promotions, availability, and local offerings to confidently recommend and close.Support the Front of House team during peak periods, bringing the same sales-driven mindset to every guest interaction.Apply revenue protection policies including no-show and late cancellation charges as required.Requirements: Experience in a similar role within 4/5 star HotelA natural closer — you see every enquiry as an opportunity and know how to guide a guest towards a booking.Exceptional communication skills with a polished, engaging telephone and written manner.Highly organised with the ability to juggle multiple priorities without dropping the detail.Strong command of English; additional languages are a plus.Familiarity with Opera PMS preferred.Package benefits:Additional holiday day off for your child first day at primary schoolRecognition for every year of service anniversary including complimentary stay and additional holiday day after 3rd year of serviceEmployee Assistance ProgramMeals on dutyProvision and laundry of uniformEmployee recognition awardsPerformance review and personal development planInternal transfer and promotion opportunitiesSupport in the development of your careerPreferential room rates within the hotel group for yourself and family & friendsYou must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. Read Less
  • Chef de Partie  

    - Reading
    Chef de Partie - The Reading Room, The Roseate Reading, UKThe Reading... Read More
    Chef de Partie - The Reading Room, The Roseate Reading, UKThe Reading Room is a destination restaurant delivering refined, modern cooking at a two-rosette standard. Driven by ambition, precision, and seasonality, the team operates at a consistently high level, with a strong focus on craft, discipline, and continual improvement. This is an environment for professionals who take pride in excellence, thrive under pressure, and want to be part of a kitchen that is pushing forward rather than standing still.  We
    are looking for a talented individual to join our kitchen team as Chef
    de Partie. You have the opportunity to work with our Head Chef in a new
    fine dinning concept with great career.General Scope and Purpose:To
    be totally customer focused by consistently delivering excellent
    customer service with an informed, friendly and effective approach.Responsibilities:
    To be fully aware of the preparation and service of all dishes on the hotel menus.
    To prepare and present dishes on hotel menus according to customer requirements.
    To maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
    To record temperature checks on food and in storage areas as directed to
    To assist with quality control and menu planning where appropriate.Package benefits:Service ChargeMeals on dutyProvision and laundry of uniformEmployee recognition awardsPerformance review and personal development planInternal transfer and promotion opportunitiesSupport in the development of your careerPreferential room rates within the hotel group for yourself and family & friendsYou
    must be eligible to live and work in the UK to apply for this position
    and be in possession of a current work visa. In line with the
    requirements set by the Asylum and Immigration Act 1996, all applicants
    must be eligible to live and work in the UK. Documented evidence of the
    eligibility will be required from candidates as part of the recruitment
    process.Thank you for your application. However, please be aware
    that due to the high number of applications, we will contact only
    successful candidates. Therefore, if we have not contacted you within 10
    days of your application, we are sorry that we will not be able to help
    you in your search for a new position.

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany