We are working with a leading organisation in the building systems and engineering sector to recruit an experienced Field Technician (with the view to become Supervisor) to support and develop service engineering teams across multiple northern regions. The successful candidate will play a key role in overseeing field-based technical teams, ensuring service delivery remains consistent, compliant, and customer-focused. You'll act as a mentor, auditor, trainer, and technical escalation point, with regular travel and close collaboration with regional offices.
Key responsibilities included:Reviewing and assessing technician capability, performance, and working practicesCarrying out structured audits covering HSQE, RAMS, PPE, vehicles, tools, plant, and stockDelivering formal and informal trainingIdentifying skills gaps and creating tailored development plansSupporting technical escalations and providing expertise to service teams and officesConducting site-based audits across multiple regionsAssisting with estimating, office support, and operational tasks when requiredSupporting IT systems and digital tools used by field engineersActing as first-line escalation for out-of-hours call-out activity on a rota basisResearching and proposing new training initiatives to add value to the businessMaintaining strong communication between geographically spread teams
The Field Operations Supervisor will require:Knowledge of door and window systems is essentialExperience working withing the construction industry Proven background in coaching or training technical teamsConfident delivering technical information clearlySelf-motivated, organised, and comfortable working independentlyProfessional, positive approach with excellent communication skillsFull UK driving licence and flexibility to travel as required
Benefits include:25 days annual leave, plus bank holidaysPaid Birthday LeaveLife Assurance SchemeCycle to Work SchemeEnhanced Maternity and Paternity Pay...and more!
Read Less
