An exciting opportunity has arisen for a Telesales Account Manager to join a growing commercial team. This role is central to driving revenue growth by converting inbound enquiries and proactive outbound activity into long term customer relationships.
Key Responsibilities
Sales & Account Management
. Handle inbound sales enquiries via phone, email, and CRM, engaging professionally and confidently with potential customers.
. Proactively generate new business through outbound calling and targeted prospect lists.
. Understand customer requirements and recommend appropriate products and services.
. Manage the full sales cycle: lead qualification, quoting, negotiation, closing, and handover to delivery teams.
. Build and maintain strong customer relationships to encourage repeat business and long-term value.Collaboration & Administration
. Work closely with internal sales and technical teams to share customer feedback and pipeline updates.
. Maintain accurate records of sales activity and customer interactions within the CRM system.
. Consistently meet or exceed monthly and quarterly sales targets.Experience & Skills
Proven experience in telesales, lead conversion, or outbound sales roles.
Confident making high-volume calls and managing a structured sales pipeline.
Strong verbal and written communication skills with a persuasive, customer focused approach.
Highly organised, with strong attention to detail and CRM proficiency.
Resilient, motivated, and confident handling objections.
A proactive team player with a solutions-focused mindset.
Desired
Experience within technical, construction, energy, HVAC, or similar sectors.
Exposure to regulated or technical product sales (beneficial but not essential).
If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Read Less
