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The People’s Pension
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  • IT Service Support Manager  

    - Crawley
    DescriptionIT Service Support Manager About People’s Partnership: At... Read More
    DescriptionIT Service Support Manager

    About People’s Partnership:
    At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
    What you'll be doing:
    Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation.
    The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors.
    •Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries.
    • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management.
    • Act as an escalation point for complex or high-impact application issues.
    • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented.
    • Support internal and external audits by providing evidence and documentation as required.
    • Lead, mentor, and develop team to deliver exceptional support.
    • Engage in annual financial planning cycle and ensure delivery within allocated budget

    What we’re looking for:
    • Proven experience managing an IT Service Desk on similar support function
    • Proven ITIL Service Management exposure
    • Experience with ITSM Tools (e.g. ServiceNow)
    • Strong leadership, communication, and stakeholder management skills.
    • Familiarity with ISO27001 compliance and audit requirements
    • Proactive and adaptable, with a continuous improvement mindset.
    • Knowledge of Microsoft 365, Active Directory, and common enterprise applications.

    What you can expect from us:

    ● Generous pension contributions with an employer contribution of up to 14%
    ● Real living wage
    ● Income protection, critical illness cover & death in service insurance
    ● Employee healthcare
    ● Parental and adoption leave
    ● Learning & development opportunities and study support
    ● Travel season ticket loans
    ● Subsidised restaurant in our Crawley office
    ● Volunteering days and charity payroll giving
    ● Onsite gym
    ● Ride-to-Work scheme
    ● Social clubs and events
    You can learn more about how we support our employees on our website

    Disability Statement
    People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Salary Range Read Less
  • Protection Communications Executive  

    - Crawley
    DescriptionProduct Communications Executive About People’s Partnership... Read More
    DescriptionProduct Communications Executive

    About People’s Partnership:
    At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
    What you'll be doing:

    This is a role for someone who is passionate about improving the way we communicate with our customers to a broad audience, creating engaging, simple and interesting items. You’ll use your subject matter expertise to help produce a range of documentation including user and reference guides, letters, emails and other forms.
    •Take a truly customer-centric approach, focusing delivery on their needs
    • Translate complex technical information into easy-to-understand copy for varied audiences
    • Continuous Improvement and innovative mindset, challenging the status quo
    • Ensure operations staff have accurate and up-to-date content to use when replying to customers across various contact channels.
    • Positive attitude and customer focus with excellent time management skills
    • Initiates and supports change based on their own observations and input from others
    • Tenacious and ensures delivery of goals, objectives, and plans

    What we’re looking for:

    • Is skilled at turning technical content into engaging, easy to understand copy for a range of audiences
    • Highly collaborative working style
    • Strong attention to detail, analytical and technical mind-set
    • Ability to work with and across other business units
    • Proven ability to work independently and proactively engaging with teams via different channels including face to face

    What you can expect from us:

    ● Generous pension contributions with an employer contribution of up to 14%
    ● Real living wage
    ● Income protection, critical illness cover & death in service insurance
    ● Employee healthcare
    ● Parental and adoption leave
    ● Learning & development opportunities and study support
    ● Travel season ticket loans
    ● Subsidised restaurant in our Crawley office
    ● Volunteering days and charity payroll giving
    ● Onsite gym
    ● Ride-to-Work scheme
    ● Social clubs and events

    You can learn more about how we support our employees on our website

    Disability Statement

    People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Salary Range Read Less
  • Fixed Income Analyst  

    - Crawley
    DescriptionFixed Income Analyst About People’s Partnership: At the hea... Read More
    DescriptionFixed Income Analyst

    About People’s Partnership:
    At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

    What you'll be doing:

    We are seeking a dynamic and analytical Investment Analyst with a focus on Fixed Income markets. This role is ideal for someone with approximately two years of experience in investment research or strategy, looking to deepen their expertise in macroeconomic analysis, manager evaluation, and portfolio monitoring.

    The successful candidate will contribute to the monitoring of fixed income assets, development of quarterly fixed income views, support manager selection processes, and help shape strategic asset allocation decisions.

    ●Support the evaluation of fixed income sub-funds with a focus on performance, risk and attribution.
    ● Assist in the preparation of fund review reports, performance summaries, investment committee materials and market outlooks
    ● Monitor and interpret macroeconomic trends, central bank policy, and market developments across global fixed income markets.
    ● Conduct comprehensive research on various asset classes, industries, and markets to identify trends, opportunities, and risks.
    ● Contribute to the formulation of fixed income strategy views, including duration, credit allocation, and regional preferences.

    What we’re looking for:

    ● Bachelor’s degree in Economics, Finance, or a related discipline; progress toward CFA or similar designation is a plus.
    ● 2+ years of experience in investment strategy, research, or asset management.
    What you can expect from us:

    ● Generous pension contributions with an employer contribution of up to 14%
    ● Real living wage
    ● Income protection, critical illness cover & death in service insurance
    ● Employee healthcare
    ● Parental and adoption leave
    ● Learning & development opportunities and study support
    ● Travel season ticket loans
    ● Volunteering days and charity payroll giving
    ● Ride-to-Work scheme
    ● Social clubs and events

    You can learn more about how we support our employees on our website

    Disability Statement

    People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Salary Range Read Less
  • Audit Manager  

    - Crawley
    DescriptionAudit Manager About People’s Partnership: At the heart of... Read More
    DescriptionAudit Manager

    About People’s Partnership:

    At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

    What you'll be doing:

    As an Audit Manager, you’ll be at the heart of delivering high-quality audit opinions that drive confidence across the business. You’ll take ownership of complex, deep-dive reviews and lead the way in shaping our agile audit and consultancy services. From continuous assurance activities to strategic insights, your work will help us stay ahead.
    In this role, you’ll provide assurance on critical and complex processes, ensuring the business operates effectively and understands the risks it faces. You won’t just identify issues—you’ll influence how we manage them, helping the organisation make informed decisions and maintain resilience.

    •Perform and lead deep-dive internal audits, aligned to the audit methodology, on complex areas/ processes to provide evidence-based opinions on the control framework, risk management, culture & accountability within budget/deadlines. As part of this, independently apply audit principles throughout all stages of the audit lifecycle with minimal oversight, including:
    - Planning the audit to understand the key risks, the controls that management are operating and conclude on whether they are appropriately designed;
    - Develop appropriate tests to conclude on whether controls are being applied effectively;
    - Understand and explain the materiality of issues and ensure they are substantiated and supported by evidence;
    - Clearly communicate and explain audit findings and draft concise, well-structured reports for review by the divisional lead;
    - Oversee the work of junior team members and support their development; and
    - Build effective relationships with stakeholders
    • Gather business intelligence to assist the Audit Leadership team in targeting areas where agile audits or consultancy projects are appropriate.
    • Perform agile audits to provide quick, targeted assurance often working outside of a traditional risk-based audit methodology.
    • Provide consultancy services to help the business understand the issues they are managing and work through potential solutions to these issues.
    • Lead junior members of the team in the production of monthly continuous assurance reviews

    What we’re looking for:

    • Qualified in a suitable professional qualification, or qualified by experience
    • Previous financial services experience in internal audit
    • Strong numeracy, analytical and report writing skills
    • Analytical and attention to detail
    • Proactive to use initiative when it comes to work and problem solving
    • Able to understand complex processes to identify and communicate risks, issues and root causes.

    What you can expect from us:

    ● Generous pension contributions with an employer contribution of up to 14%
    ● Real living wage
    ● Income protection, critical illness cover & death in service insurance
    ● Employee healthcare
    ● Parental and adoption leave
    ● Learning & development opportunities and study support
    ● Travel season ticket loans
    ● Grab & Go Deli Café
    ● Volunteering days and charity payroll giving
    ● Onsite gym
    ● Ride-to-Work scheme
    ● Social clubs and events


    Disability Statement

    People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Salary Range Read Less
  • Team Coordinator  

    - Crawley
    DescriptionTeam Coordinator (Commercial) Part time opportunity (25 hou... Read More
    DescriptionTeam Coordinator (Commercial)

    Part time opportunity (25 hours per week).

    About People’s Partnership:

    At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

    What you'll be doing:


    As our Team Coordinator, you’ll be the driving force behind smooth communication and collaboration across the Commercial Directorate. Your role is all about making sure our Commercial Directors can focus on what matters most by managing diaries, prioritising tasks, and keeping everything on track. You’ll play a key part in creating a positive, connected team culture—championing engagement and ensuring deadlines are met without a hitch. If you thrive on organisation, love juggling multiple priorities, and have a knack for clear, confident communication, this is your chance to make a real impact.

    Gatekeeping: Act as the first point of contact for senior leadership, filtering communications and prioritising urgent matters
    Calendar Optimisation: Proactively manage complex schedules, prioritise meetings based on strategic importance, and anticipate conflicts
    Prepare and distribute meeting agendas, minutes, and follow-up action items
    Handle travel arrangements, including booking flights/trains, accommodations, and transportation, and compilation and submission of expenses
    Coordinate purchase orders and invoicing
    Serve as a point of contact for internal and external stakeholders
    Co-ordinate departmental events, workshops, and conferences and ensure their smooth execution
    Create and maintain distribution lists, organisational charts, team calendars etc
    Monitor task progress and provide support to ensure deadlines are met

    What we’re looking for:

    PA experience in similar role
    Educated to GCSE standard or equivalent
    Numerate with excellent attention to detail
    Ability to organise, plan and prioritise across the various departments to achieve business plan targets
    Operate effectively at a Senior Level discreetly and observe confidentiality

    What you can expect from us:

    Generous pension contributions with an employer contribution of up to 14%
    Real living wage
    Income protection, critical illness cover & death in service insurance
    Employee healthcare
    Parental and adoption leave
    Learning & development opportunities and study support
    Travel season ticket loans
    Grab & Go Deli Café in Crawley
    Volunteering days and charity payroll giving
    Onsite gym
    Ride-to-Work scheme
    Social clubs and events

    Disability Statement

    People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Salary Range Read Less
  • Brand & Events Manager  

    - Crawley
    DescriptionBrand and Events Manager 14 months FTC About People’s Partn... Read More
    DescriptionBrand and Events Manager 14 months FTC

    About People’s Partnership:
    At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
    What you'll be doing:
    Manage the external events function for the organisation to ensure there is a proactive, centralised programme that aligns with our strategic objectives.
    •Accountable for our events and speaker strategy, ensuring it meets our strategic objectives and helps to build our brand and reputation.
    • Develop and implement an integrated content strategy that maximises ROI, aligns with our purpose, supports the identified objectives, and grows our brand.
    • Uses data and analytics to identify, implement, evaluate and improve any events.
    • Manage sponsorship for events in line with strategic objectives and speaker plan.
    • Oversee the creation of event marketing materials, such as flyers, invitations, banners and merchandise.
    • Create and manage event budgets, tracking expenses and ensuring cost-effectiveness.

    What we’re looking for:

    • Demonstrable experience of marketing campaigns, partnership working and stakeholder engagement
    • Knowledge of current best practice in marketing
    • Demonstrable experience of events management
    • Experience of segmentation and marketing metrics
    • Understanding of creative and cost-effective events management
    • Recent track record in the design and delivery of creative and impactful marketing
    • Experience of working in a project environment

    What you can expect from us:

    ● Generous pension contributions with an employer contribution of up to 14%
    ● Real living wage
    ● Income protection, critical illness cover & death in service insurance
    ● Employee healthcare
    ● Parental and adoption leave
    ● Learning & development opportunities and study support
    ● Travel season ticket loans
    ● Subsidised restaurant in our Crawley office
    ● Volunteering days and charity payroll giving
    ● Onsite gym
    ● Ride-to-Work scheme
    ● Social clubs and events
    You can learn more about how we support our employees on our website

    Disability Statement

    People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Salary Range Read Less

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