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The People Co
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  • Sales & Operations Coordinator  

    - Gloucester
    Our client, a dynamic and fast-growing organisation operating within t... Read More
    Our client, a dynamic and fast-growing organisation operating within the FMCG food and drink sector, is seeking a proactive and highly organised Sales & Operations Coordinator to support customer service excellence and end-to-end order management. This role offers an excellent opportunity for a commercially aware coordinator to act as a key link between customers, suppliers, logistics partners, and internal teams.Job Role Reporting to the Sales & Operations Manager, the Sales & Operations Coordinator will be responsible for the accurate and timely processing of customer orders, ensuring on-time, in-full delivery, effective communication, and high levels of customer satisfaction. You will manage orders through D365, coordinate with suppliers and logistics partners, and play a vital role in maintaining service levels, margin control, and operational efficiency. Responsibilities Accurately process all manual customer sales orders by 2pm on the day of receipt and issue purchase orders to suppliers and transport providers. Monitor and follow up on expected EDI orders, ensuring all orders are correctly received into D365. Confirm all customer orders within 24 hours for stock orders and within 48 hours for direct delivery orders. Ensure customers place orders within agreed lead times and proactively manage any exceptions. Act as a primary point of contact for customers, managing queries, complaints, and service issues professionally. Build and maintain strong working relationships with customers, suppliers, and logistics partners. Work with suppliers and third-party logistics providers to ensure orders are produced, picked, dispatched, and delivered correctly. Proactively notify customers of any delivery delays or stock shortages ahead of time. Ensure all orders are batched, delivery noted, and invoiced accurately on the day of delivery. Complete daily invoice checks against warehouse reports, investigating and resolving any discrepancies. Ensure OTIF performance is accurately logged within D365 and corrective actions are implemented where required. Investigate customer claims and ensure credits are raised within seven days of receipt. Raise and escalate EDI, service, and delivery issues internally, keeping all relevant stakeholders informed. Analyse customer and system data to identify risks to shelf life and opportunities to upsell or improve logistics efficiency. Support upselling initiatives, including full pallet deliveries where applicable. Add and amend sales prices in the system, ensuring live orders are updated accurately. Attend weekly stock-at-risk and channel meetings, preparing updates, actions, and minutes relevant to customer service activity. Support new product launches and phase-ins in collaboration with Commercial and Supply Chain teams. Liaise closely with the internal Customs team to ensure all orders move across borders with compliant and accurate documentation. Work with Finance to manage proforma customers, customers on hold, and credit requests. Investigate and manage complaints, credit requests, and claims with suppliers, warehouses, and transport partners. Provide out-of-hours support on a rota basis as required. Carry out ad hoc tasks to support the wider business. Personal Profile Previous experience in a Sales & Operations, Customer Service, or Order Management role, ideally within FMCG food and drink. Confident communicator with strong telephone and email skills. Highly organised with the ability to prioritise effectively in a fast-paced environment. Calm and resilient under pressure. Methodical, thorough, and detail-focused approach to work. Strong team player with a collaborative and flexible attitude. Good IT literacy with experience using ERP systems. Experience using D365, Excel, and Microsoft Office is highly desirable. Familiarity with retailer portals would be an advantage. Benefits include: Opportunities for personal development and training Supportive, collaborative team environment Competitive salary and benefits package Ref Code: W013217 Read Less
  • Quality Assurance Co-Ordinator  

    - London
    The Company.A fantastic opportunity to join a leading global brand in... Read More
    The Company.A fantastic opportunity to join a leading global brand in premium drinks — a business recognised worldwide for its commitment to quality, innovation, and natural ingredients. This is a vibrant, fast-paced environment where creativity, collaboration, and attention to detail are at the heart of everything we do. We’re looking for a passionate and driven Quality Assurance Co-ordinator to join our Quality Team and help ensure every product meets the exceptional standards our customers expect. The Role In this key role, you’ll take ownership of product quality investigations, analyse consumer feedback, and work closely with suppliers and internal teams to deliver meaningful improvements. You’ll ensure ingredient specifications are accurate, support export documentation, and uphold best practice in quality and compliance across our global operations. Your work will directly influence how millions of consumers experience our products every day. Key Responsibilities Lead investigations into product and packaging issues, identifying root causes and driving corrective action Track and analyse complaint data to highlight trends and recommend improvements Oversee ingredient approval processes and manage up-to-date specifications Partner with suppliers to maintain high-quality, audit-ready standards Support export and regulatory documentation to ensure compliance across markets People Profile 2–3 years’ experience in a food or beverage environment Degree in Food Science or a related discipline Strong Excel and data presentation skills Knowledge of GFSI standards and HACCP principles Excellent communication and stakeholder management skills High attention to detail, proactive mindset, and ability to meet tight deadlines Why Join? Be part of a globally recognised premium brand and a true British success story Modern, sociable, and inclusive workplace culture based in Central West London Training, development and genuine career progression opportunities Competitive benefits, product discounts, and a supportive, collaborative team environment A company that values sustainability, ethical sourcing and giving back to the community Join a forward-thinking business that’s redefining what quality and innovation mean in the premium drinks world. Read Less
  • Product Development Technologist  

    - Nottingham
    The Company and Role.This is a fantastic junior / graduate food opport... Read More
    The Company and Role.This is a fantastic junior / graduate food opportunity working for large multi-sites progressive food business who produce a delicious range of own label and branded food products. Working within a large R&D team, the successful candidate will need to be a real “foodie” with a passion for creative innovative and consumer trend-based product development. This opportunity is a great environment to hone your skills and practical knowledge to translate big ideas into fantastic flavourful products as the business looks to expand their product portfolio. People Profile. Prior experience working within a creative development environment Knowledge/experience of food manufacturing processes  Food Science/Technology or related degree, or alternatively a HNC Food Science/Technology, BTEC Food Science, alternatively a culinary/chef-based qualifications will also be considered A real “foodie” with passion/flair for creative innovative trend-based product development Ambitious self-starter, able to manage their own projects independently An ability to work well within a broader R&D team  Solution oriented  Key Accountabilities. Deliver the R&D programme for NPD/EPD/ESG for the related product area. Lead scale-up development via pilot plant & factory trials  Work independently to develop new ideas and shape projects Monitor current trends in cuisines, ingredients, and consumer trends Understand the ingredient, product functionality and work with suppliers to develop exciting new opportunities Progress all aspects of document control and process relating to projects To work with the packaging, sensory and marketing teams to set benchmarks and appropriate product assessments We regret we can not offer visa sponsorship and can only consider candidates who hold right to work in the UK. Read Less
  • Head of SOP  

    - Northampton
    Our client, a leading and fast-growing organisation within the FMCG fo... Read More
    Our client, a leading and fast-growing organisation within the FMCG food and beverage sector, is seeking an experienced and influential Head of Sales & Operations Planning (S&OP) to lead and embed a robust, best-in-class planning process across the business. This is a highly visible, strategic role, critical to improving forecast accuracy, optimising inventory, releasing working capital, and enabling scalable, profitable growth.Job Role Reporting to the Supply Chain Director, the Head of S&OP will own the end-to-end Sales & Operations Planning cycle, ensuring alignment across demand, supply, and financial plans. Acting as a key cross-functional leader, you will work closely with Sales, Marketing, Finance, Supply Chain, suppliers, and customers to establish a single, aligned plan that drives service excellence, efficiency, and long-term growth. You will lead a team with 3 direct reports and responsibility for a wider planning and analyst community, embedding strong governance, accountability, and continuous improvement across the planning function. Responsibilities Own and lead the end-to-end S&OP cycle, including demand planning, supply planning, reconciliation, and executive review. Establish and maintain a “one number” consensus plan across all functions. Ensure promotional planning, supplier lead times, and capacity constraints are fully embedded into demand and supply plans. Drive the evolution of the S&OP process towards Integrated Business Planning (IBP). Significantly improve forecast accuracy and reduce forecast bias through enhanced processes, tools, and analytics. Embed demand signals, promotional analysis, and scenario planning to manage demand volatility and supply risks. Plan inventory to true customer demand, reducing reliance on supplier-driven commitments. Reduce stockholding days and improve inventory efficiency, supporting substantial working capital release. Lead, develop, and coach Planning and Analyst teams, building capability, accountability, and succession readiness. Champion a culture of continuous improvement and data-driven decision-making. Embed BI, Slimstock, and reporting tools into daily operations, improving visibility and insight. Automate planning processes where possible, reducing manual administration and improving accuracy. Deliver clear, timely KPI dashboards to support senior leadership decision-making. Collaborate closely with internal stakeholders across Commercial, Finance, Supply Chain, Customer Services, and external partners to ensure alignment and execution. Personal Profile Proven experience in S&OP leadership or senior demand planning roles within FMCG, retail, or consumer goods. Strong track record of improving forecast accuracy, reducing inventory, and releasing working capital. Deep knowledge of forecasting and planning systems such as Slimstock, SAP APO, or Anaplan. Experience leading cross-functional planning processes and influencing at senior leadership level. Strong analytical, numerical, and problem-solving skills with high commercial and financial acumen. Confident communicator with the ability to engage, challenge, and align senior stakeholders. Demonstrated ability to lead change, embed new processes, and drive organisational maturity. Experience with BI tools such as Power BI or Tableau is desirable. Exposure to supplier negotiations, logistics, and customer service collaboration would be advantageous. A collaborative, accountable, and proactive leadership style with a strong focus on team development. Hours hours per week Early finish on Fridays Hybrid working with up to 2 days per week working from home Package: Private Healthcare Competitive Pension Discretionary Bonus Staff Discount Car Lease Scheme Group Income Protection Life Assurance 25 days holiday (plus bank holidays and birthday) Ref Code: W013229 Read Less
  • Senior Food Technologist  

    - London
    The CompanyA well-established food ingredients and solutions business... Read More
    The CompanyA well-established food ingredients and solutions business supplying major UK and international customers across retail, foodservice, and manufacturing. The business is known for its collaborative culture, strong supplier partnerships, and focus on delivering safe, high-quality, and innovative food products. Based in London, the company works closely with its supply chain to support product development, compliance, and continuous improvement. The Role As Senior Food Technologist, you will support the Technical Manager in delivering food technology requirements across NPD, food safety, and quality. This is a hands-on, cross-functional role, working closely with suppliers, customers, and internal teams including Procurement, Sales, Supply Chain, and Operations. You will play a key part in ensuring products are compliant, fit for purpose, and launched efficiently, while contributing to the continuous improvement of technical and supplier processes. Key Accountabilities · Deliver food technology input for NPD, launches, and other technical projects, providing timely updates and escalating risks where required · Act as a technical point of contact for Sales, Procurement, suppliers, and customers, providing accurate product and supplier information · Complete product specifications in company and customer formats · Support supply chain management through supplier risk assessments, audits, gap analysis visits, and first production visits · Communicate and ensure adherence to customer and retailer Codes of Practice across the supply base · Support the Technical Manager with supplier performance reviews, improvement plans, VACCP, and regulatory compliance · Liaise internally to resolve product, supplier, or customer issues effectively and efficiently · Maintain accurate technical records, reports, and documentation · Contribute to departmental KPIs, continuous improvement initiatives, and wider technical activities · Ensure compliance with health & safety, quality, and environmental standards at all times Person Profile · Degree qualified in Food Technology or a related discipline · Previous experience within the food industry · Strong working knowledge of UK food legislation and food safety systems · HACCP knowledge and relevant food safety qualifications · Confident multitasker, able to work under pressure and manage tight deadlines · Strong analytical, communication, and stakeholder management skills · Numerate, detail-focused, and comfortable using MS Word, Excel, and PowerPoint · Proactive, solution-oriented mindset with the ability to challenge constructively · Collaborative team player who can also work independently and take ownership REF: PR/013222 Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion. Read Less
  • Production Planner  

    - Kent
    Our client, a market-leading organisation within the food and nutritio... Read More
    Our client, a market-leading organisation within the food and nutrition manufacturing sector, is seeking an ambitious and highly organised Production Planner to support continued growth and operational excellence. This on-site role offers a fantastic opportunity for a proactive individual to take ownership of planning and scheduling activities, ensuring products are manufactured and delivered on time for major global brands.Job Role Based in Kent, the Production Planner will be responsible for scheduling customer orders, maintaining stock control accuracy, and coordinating with departments across the business to achieve production targets. Reporting into the Planning function, you will manage schedule adherence, optimise resource use, and support the implementation of planning and MRP systems. Responsibilities Plan customer orders efficiently to maximise production capacity. Allocate raw materials for all scheduled work orders in line with customer delivery dates. Review MRP output against production performance daily and communicate any changes to delivery dates. Liaise with Purchasing and Quality teams to ensure raw materials arrive and are sampled within required timeframes. Plan daily production/packing programmes to meet internal KPIs. Oversee allocation queries and authorise batch changes for production and warehouse teams. Support and participate in improvement projects. Work closely with production leadership to minimise schedule changes and maximise productivity. Investigate system errors/issues and implement effective resolutions. Provide recommendations on raw material transfers from external warehouses to meet production deadlines. Provide team cover during holidays and absences. Support stock take activity and cycle counting processes. Personal Profile Experience in production planning or scheduling, ideally in FMCG or food manufacturing. Highly motivated and keen to progress their career. Strong communicator able to perform under pressure and manage competing priorities. Exceptional organisational skills with high attention to detail. Confident user of Excel, MRP platforms, and planning tools (, Orchestrate). Degree-level qualification, ideally within a Supply Chain related discipline. Benefits include: Personal development and training opportunities Health cash plan Subsidised gym membership Discretionary bonus Flexible pay scheme Ref Code: W013203 Read Less
  • Technical Support Manager  

    - Worcester
    A well-established, multi-site chilled and frozen food manufacturer su... Read More
    A well-established, multi-site chilled and frozen food manufacturer supplying the UK’s leading retailers is looking to appoint a Technical Support Manager to join its growing technical team.This is a fantastic opportunity to step into a key customer-facing technical role within a respected and forward-thinking food business that places real emphasis on food safety, quality, and continuous improvement. The Role Reporting into the Technical Director, you’ll act as the first point of contact for technical queries from customers and suppliers. You’ll play a central role in complaints management, non-conformance investigations, and technical compliance, working closely with internal teams to ensure products consistently meet legal, customer, and food safety requirements. This role suits someone who enjoys variety, ownership, and being the “go-to” technical contact across the business. Key Responsibilities Act as the primary technical contact for customers and suppliers Manage and maintain the complaints system, ensuring timely investigation and resolution Investigate technical queries and non-conformances against agreed deadlines Ensure compliance with food safety, legal, and customer standards Monitor and report on key technical KPIs Collaborate closely with internal teams and external partners Support the wider technical function during peak workloads About You Degree in Food Science (or related discipline) or equivalent experience within food manufacturing Strong understanding of food safety, due diligence, and regulatory compliance Confident communicator with a solutions-focused mindset Well organised, with the ability to manage multiple priorities Experience in complaints handling or technical customer support is highly desirable What’s on Offer Hybrid working (typically 2 days from home) Competitive salary up to £44,000 plus benefits The opportunity to join a stable, well-respected food manufacturer A supportive technical team and clear scope for development ️ Please note: We are unable to offer visa sponsorship. Applicants must have the right to work in the UK. If you’re passionate about food quality and enjoy a role with real responsibility and visibility, we’d love to hear from you. Read Less
  • Digital Marketing Executive  

    - Bradford
    Are you a hands-on digital marketer who loves creating engaging conten... Read More
    Are you a hands-on digital marketer who loves creating engaging content and seeing campaigns perform? We’re looking for a Digital Marketing Executive to join a growing food manufacturing business where creativity, collaboration and continuous improvement really matter.This is a varied role where you’ll get involved in everything from social media, email and SEO to website content, paid search and campaign reporting. You’ll be part of a supportive marketing team, working closely with sales and the wider business to promote an exciting product range and bring the brand to life across both B2B and B2C channels. What you’ll be doing: Creating and managing digital campaigns across social, email, SEO and PPC
    Writing engaging copy for websites, social media, email and campaigns
    Managing and analysing performance using tools such as GA4, Google Ads and Search Console
    Supporting website updates and content management
    Getting involved in product launches, events and content creation
    What we’re looking for: A degree (or equivalent) and around 3+ years’ digital marketing experience
    Strong copywriting skills and an excellent eye for detail
    Experience with social media management, SEO/SEM and email marketing
    Comfortable using tools like Hootsuite, Mailchimp, Canva and Google platforms
    Organised, proactive and keen to keep learning
      Experience in food manufacturing is a bonus, but not essential. If you’re looking for a role where you can genuinely make an impact and grow your digital marketing career, we’d love to hear from you. Ready to take the next step? Send your CV to our People Consultant, Lisa Fox, quoting ref PR/013212, and let’s have a chat about your future. Applicants must be based in the UK with full working rights. Due to high application volumes, if you don’t hear from us within a week, unfortunately, your application hasn’t been successful this time. Read Less

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