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The Menu Partners
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  • Warehouse Operative  

    - London
    Job descriptionThe Menu Partners is a diverse food business supplying... Read More
    Job descriptionThe Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more.Come and join an exciting company which is expanding very quickly and looking for the right people to come and join our teams. In return, we develop individuals to be the best they can be and help them along their career paths.The Menu Partners are looking for a Warehouse Operative to join our team in London. If you are passionate about consistently providing high quality service then this is the role for you. You will be professional and safety conscious in your outlook, with a helpful and productive attitude.Shift Patterns:5/6 days a week- Must be flexible with shift pattern As our Warehouse Operative some of your responsibilities will include:Assisting with the loading of vehicles and checking of ordersFollowing the company's quality standards and complying with food safety at all times.Sorting and placing products onto ordersCollecting items from throughout the warehouse, preparing and completing warehouse orders for delivery according to customer orders.Performing warehouse inventory controls.Warehouse porter duties including daily cleaning after useFollow additional line manager reasonable requests as the business requires.Please note that heavy lifting will be required and you will work in cold temperatures.Skill Requirements:Good organisational skillsFork lift license requiredReliability and dependabilityLiteracy & numeracyAbility to meet the physical demands of the job. Manual handlingSelf-motivatedUpbeat and energised with a “can do “attitudeFlexible and willing take on a variety of tasksTeam playerThe above list is not exhaustive of all duties and responsibilities.
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  • Customer Service Representative  

    - London
    About UsThe Menu Partners is a leading food service provider in London... Read More
    About UsThe Menu Partners is a leading food service provider in London, delivering high-quality, innovative meal options to our clients. Based in Nine Elms, we are committed to maintaining the highest standards of service and product quality.Overview
    We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.ResponsibilitiesHandle inbound and outbound customer queries via telephone and email.Assist customers with order placements, modifications, and cancellations.Handle complaints and resolve issues in a professional manner.Work closely with internal teams to ensure smooth order fulfillment.Manage accurate records and update customer information in our systems.Support the sales and operation teams with customer related tasks.Maintain a high level of phone etiquette while communicating with customers.SkillsPrevious experience in customer service- preferably food service & hospitality.Excellent communication skilled and a professional telephone manner.Strong data entry skills with attention to detail.Ability to analyse information and provide solutions effectively.Strong organisational skills and the ability to manage multiple tasks simultaneously.Proficiency in using CRM systems and Microsoft Office.The above list is not exhaustive of all duties and responsibilities.If you're passionate about delivering top-tier customer service and want to be part of an exciting and growing company, we'd love to hear from you!Full time position - 8am-5pm Monday-Friday plus one in three SaturdaysBenefits:Company pensionDiscounted or free foodEmployee discountHealth & wellbeing programmeLife insuranceOn-site parkingReferral programme Read Less
  • Class 2 Driver Nights  

    - London
    The Menu Partners is a diverse food business supplying hotels, pubs an... Read More
    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more.Come and join an exciting company which is expanding very quickly and looking for the right people to come and join our teams. In return, we develop individuals to be the best they can be and help them along their career paths.Purpose of the Position:To ensure all customer deliveries are completed in a professional manor. To ensure all driver tasks are completed at start and end of shift and all legislation is complied with.Key Activities & Responsibilities:· To ensure that all start of shift checks are carried out and all defects / damage is reported· To ensure that you are fully briefed for your run and you are issued with your run box containing all relevant keys and POD’s· To check you have all the POD’s for the deliveries on your route· To ensure you have all the relevant deliver guides· To ensure you are legally compliant to carry out your days’ work· When delivering to a customer’s site ensure all goods are put in the correct storage areas this will mean taking the goods to the relevant fridges and freezers with in the restaurants· Ensure all goods are handled with the correct care required· Ensure any issues are reported to the Transport office at the time they occur· When issued with Vanlogic make sure all deliveries are recorded and adequate photos are taken· On return to the depot ensure all end of day checks are carried out· Ensure vehicle is refuelled and cleaned· On de-brief check in all Pod’s, customer keys and Vanlogic phone· Complete driver dispatch sheet and VC40· Download your digital tachographs cardThis Role Involves:· Ensuring your vehicle complies with legal requirements, reporting issues to your Transport office· Ensure the security and accuracy of delivery of the loads in your charge· Complying with Safe Loading and Health and Safety Laws at all times· Communicating with external customers and liaise with internal customers where appropriate· Following delivery instructions accurately and effectivelyThe working week is an average of 48 hours over 17 weeks.Salary is £42,000 per annum.Please note:This description is based on the company’s assessment of the requirements and functions of the job as of the date the description was prepared. It is a general guideline for both managers and employees but it does not claim to be an exhaustive list of all aspects of the job. The company reserves the right to modify the description at any time, or to vary the duties and responsibilities of the job on either a temporary or indefinite basis to meet the requirements of the company’s business.Job Types: Full-time, PermanentPay: £42,000.00 per yearBenefits:CanteenCompany eventsDiscounted or free foodEmployee discountHealth & wellbeing programmeLife insuranceReferral programmeLicence/Certification:Driving Licence (required)Driver CPC (required)Work authorisation:United Kingdom (required)Work Location: In person Read Less
  • Transport Coordinator  

    - London
    The Menu Partners is recruiting a Transport Coordinator to take respon... Read More
    The Menu Partners is recruiting a Transport Coordinator to take responsibility for transport operations running from London. Supporting the Transport and operations in a fast-paced delivery environment This is a great opportunity for someone to join a fantastic business that is part of a major group, supplying some of the best-known brands on the planet!Overview of Role:In this position, you will be responding to drivers issues and help resolve delivery issues in real time. Carrying out administrative functions for the transport team. Assisting the operations team with vehicle and route allocation and problem solving.Principle Accountabilities:Ensure that all deliveries are made and any issue reported.Keying on hours for payroll and agency costings.Keeping the handover spreadsheets accurate and up to dateMonitoring and responding to emails and ensuring effective communication to other departmentsUpholding departmental compliance by consistently completing relevant spreadsheets.Reporting accidents to insurers and Transport manager.Briefing and debriefing of drivers recording accordingly.Taking a proactive approachScanning and saving delivery images.Driver cover for routes in event of last minute absenceKey Attributes:Good communication skillsSelf-motivated and reliable team player.Skilled with Excel and confident with using computers.Experience within a fast pace, multi-drop logistics environment is preferable.Ability to take responsibility for your functions and priorities.Deal with issues and deescalate confrontations.Shift available:Sunday-Friday 5/6 8pm-4amBenefits:Company pensionLife InsuranceDiscounted Fruit and Vegetables.Job Types: Full-time, PermanentPay: £32,500.00 per yearBenefits:Company eventsCompany pensionDiscounted or free foodHealth & wellbeing programmeLife insurance
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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany