Job title: Senior Internal Communications ExecutiveSalary: Competitive
Location: 20 Devonshire Place, London, W1G 6BW
Job Type: 15 Month - Fixed Term Contract / Full-time
Hours: 37.5 hours per week - Monday to FridayThe roleWe are currently looking to recruit an Internal Communications Manager to develop and deliver effective internal communication strategies that engage, inform and inspire colleagues and consultants across the organisation.The role ensures that our diverse internal audiences feel connected to the hospital's mission, understand key priorities, and have access to timely, clear and relevant information that enables them to deliver the highest standard of care to our patients.About usEstablished in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state-of-the-art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care. Key DutiesDevelop and implement an internal communications strategy and campaign plans aligned to organisational goals, enabling meaningful two-way engagement across the hospital.Act as a trusted advisor to senior leaders, providing guidance on effective internal communication approaches and ensuring messaging is engaging, consistent and on-brand.
Create high-quality, engaging content for a range of channels including newsletters, intranet, email, video, and in-person or virtual events.
Manage internal editorial calendars and ensure consistent messaging across all platforms.
Translate complex and sensitive information into clear, accessible communications tailored to diverse internal audiences.Champion internal brand standards, ensuring brand guidelines are understood and applied consistently across all internal communications.
Oversee the day-to-day management of internal communication channels including intranet, newsletters, emails, posters, noticeboards and key takeaway documents.Monitor engagement analytics, channel performance and employee feedback to continuously improve internal communication effectiveness.
Explore and introduce new tools, formats and approaches to enhance colleague engagement and experience.
Lead internal communications for organisational change, projects and key initiatives, ensuring clarity, transparency and engagement.
Support internal crisis and issues communications, ensuring staff receive timely, accurate and reassuring updates during incidents.
Work collaboratively with clinical teams, consultants, People team, IT and other stakeholders to ensure accurate and effective communication of initiatives and updates. Skills and Experience:Proven experience in internal communications, corporate communications or employee engagement roles.
Demonstrable experience developing and delivering internal communication strategies and campaigns.
Strong track record of writing, editing and producing engaging content across multiple channels, including intranet, newsletters and video.
Experience supporting organisational change, transformation or cultural initiatives through effective communication.
Ability to use analytics and insight to measure engagement and refine communication approaches.Experience advising senior leaders on communication strategies and messaging.
Strong interpersonal skills with the ability to build trusted relationships across diverse stakeholder groups.
Creative, proactive and solutions-focused approach with strong attention to detail.
Comfortable working independently in a fast-paced, complex or regulated environmentEmpathetic communicator with the ability to adapt messaging to varied audiences and working styles. BenefitsWe offer a range of benefits including flexible working and excellent career development opportunities. Our core benefits include:Private Medical InsuranceContributory pension scheme (total contribution up to 20%)25 days holiday plus bank holidaysLife assuranceTravel season ticket loanFamily friendly benefitA range of retail discountsExcellent career development with clear pathways and access to further educationWe are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.
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