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The Guinness Partnership
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  • Electrician  

    - Bristol
    Our Empty Homes and Maintenance team play an important role in deliver... Read More
    Our Empty Homes and Maintenance team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.  We are looking for an Electrician to join our South West team to support with the delivery of void repairs. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Bristol and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week. There is a requirement to cover out-of-hours callouts on a rota basis, which offers an additional payment. We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Electrician, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will reside within a commutable distance of Bristol, Bath or Weston-super-Mare, enabling them to reach our customer locations promptly.  You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership. Key Responsibilities You must be fully qualified and able to demonstrate competence within the primary trade. Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service.Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.Ability to work with minimal supervision, demonstrating organisational and time management skills.Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.Ability to operate safely, considering any environmental circumstances and possible risks. Qualifications Essential:  You will hold a City and Guilds 236 Pt 1 & 2 (or NVQ Level 3).You will have the 17th or 18th Edition Wiring Regulations BS7671.You will be able to undertake out-of-hours call-out duties on a rota basis. You will hold a valid driver’s licence, as a company vehicle will be provided.  Desirable: Experience in completing EICR’s.City & Guilds 2391 Inspection and Testing or equivalent. Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, which includes:  We offer an excellent benefits package that helps make Guinness Property a great place to work. These include, but aren't limited to: Competitive pay£38,729 per annum. Competitive out-of-hours callout.Permanent, full-time 39 hours per week, Monday – Friday.Company sick pay after a qualifying period and life insurance.Up to 9% pension contributions on a matched basis.Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, online retailers & leisure activities.Simply Health cashback scheme.Employee Assistance Programme, plus more! If you’re interested in the vacancy and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria.  REEDTGP Read Less
  • Electrician  

    - Barnsley
    Our Repairs and Maintenance teams play an important role in delivering... Read More
    Our Repairs and Maintenance teams play an important role in delivering our vision to provide great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry; Places where our residents are proud to live.  We are looking for a skilled Electrician to support the delivery of repairs, maintenance, and general multi-skilled work across the Barnsley, Rotherham and Doncaster area.  We are a customer focused organisation, and we are looking for people with great customer service skills and a willingness to go the extra mile to get the job done. You will work 39 hours per week and support out of hours callout (with an additional payment). Hours of work are 8:00am-4:30pm Monday to Thursday and 8:00am-3:30pm on Friday. Key essential requirements  Fully qualified & experienced electricianExperience of working in a customer focused environment ideally within the housing sectorProven ability to work methodically, achieve targets, follow agreed procedures and accurately record informationAbility to work with minimal supervision, demonstrating organisational and time management skillsAbility to operate safely, considering any environmental circumstances and managing possible risksOur Electricians must have a full UK driving licence Essential Qualifications: City and Guilds 236 Pt 1 & 2 (or NVQ Level 3) & 17th or 18th Edition Wiring Regulations BS7671 Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:  £38,729 per annum27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of serviceCompany vehicle and fuel card for business use Out of hours call out rota Healthcare Cashback PlanPension Contributions – up to 9% matching contributions3 x Life AssuranceEmployee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and debit management advice.A benefit scheme which pulls together a range of special offers and great deals where colleagues can make savings on everyday shopping, fashion, electronics, travel, leisure and days out If this sounds like the role that you are looking for, we would love to hear from you, apply today!  Please note: You will be asked to provide proof of essential qualifications and a basic DBS check is required for this role, this will be paid for by The Guinness Partnership. REEDTGP Read Less
  • Service Manager - Repairs  

    About the role The repairs and maintenance teams at The Guinness Partn... Read More
    About the role The repairs and maintenance teams at The Guinness Partnership are critical to our success. They provide day-to-day responsive repairs to our residents as well as the refurbishment of empty homes. We have a new opportunity for a Service Manager to join the Guinness Property Responsive Repairs Team.  This is a full time, permanent role based in the Greater Manchester region. Reporting to the Repairs Delivery Manager, the Service Manager will support, develop and manage an area-based team of trade operatives, to ensure that our residents receive a quality and professional service.  You will spend time visiting properties within your area, as well as spending time in the Oldham office, with the option to spend 1-2 days working from home. What we are looking for You’ll not only have experience of managing, leading and developing operational teams, but you’ll also have up-to-date knowledge of building construction, repairs and safety legislation, with experience in a trade and the associated NVQ/C&G qualifications.  A company van will be provided for work use therefore a full UK driving licence is required.  You’ll also be able to demonstrate Essential: Experience of motivating, managing and performance managing operational teams.Up to date knowledge of housing sector best practice and relevant legislation.Knowledge and experience of sub-contractor management.Experience of successfully delivering an excellent customer focussed repair service.Experience of repairs management information systems.Excellent oral and written communications. Essential qualifications Relevant Technical qualification – trade NVQ level 3 or equivalent.NVQ III First Line Management This position will require a basic DBS check, which will be paid for by The Guinness Partnership. To apply: To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile.  Please apply with your CV and a covering letter, detailing how you meet the essential criteria.  ServiceManagerResponsive.pdf REEDTGP   Read Less
  • Repairs Surveyor  

    - Hertford
    About the role Our Repairs and Maintenance teams play an important rol... Read More
    About the role Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes?are safe, warm, and dry, and where everything works; Places where our residents are proud to live.   We are looking for a Repairs Surveyor to join our team covering locations in Hertfordshire & Bedfordshire. This is a full time, 39 hours per week, permanent role. The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes. What we are looking for We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and a solid grasp of responsive, voids and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly. You will be able to demonstrate Essential: Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.Experience of undertaking assessments in line with the Housing Health & Safety Rating System.Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.Ability to be proactive and work on own initiative, with limited supervision.Experience of managing contractors.Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.Good IT skills and knowledge of Microsoft Office, housing and property management systems.Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.Demonstrates the Guinness Behaviours. Desirable: A good understanding of the context of social housing.Experience in working within a commercially aware environment. Qualifications Essential: Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.Evidence of continuous professional development. Desirable: Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing. RICS (Building Surveying) or MCIOB membership. If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP Read Less
  • Electrician  

    - Oldham
    About the role We have an exciting opportunity for an Electricia... Read More
    About the role We have an exciting opportunity for an Electrician to join our Responsive Repairs team in Greater Manchester on a full-time permanent basis.  Reporting to the Service Manager you will be responsible for repairs, testing, safety inspection reports, electrician certification and fault finding within our Responsive Repairs. What we’re looking for We’re a customer-focused organisation so we know that how we do things is just as important as what we do. You’ll not only be a fully qualified and experienced Electrician, but you’ll also have great customer service skills and a willingness to go the extra mile to get the job done. Essential Skills/ Experience: Certificated qualifications and demonstrated experience in domestic and commercial electrical works. Proven knowledge and experience in electrical fixed wire testing, installing and maintaining up to v. Ability to correctly complete the relevant certifications, follow agreed procedures and accurately record data and information. Ability to accurately interpret technical data & drawings and instructions. Experience of working in a customer focused environment within agreed performance targets. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to make decisions and solve problems seeking any advice required. Ability to carry out physical tasks and lift weights in accordance with health and safety guidelines. Good working knowledge of Health & Safety Practices. Demonstrates the Guinness Behaviours.  Desirable Skills/Experience: ECS/JiB – Graded Electrician. Other building trade skills in addition to main trade. Proven knowledge and experience in electrical fixed wire testing, installing and maintaining up to v. Essential Qualifications: City and Guilds Pt 1 & 2 (or NVQ Level 3). 17th Edition Wiring Regulations BS. What’s on offer £ Welcome Bonus! Salary £36, per annum Company van and work mobile provided. Permanent contract, Monday - Thursday 8 am - 4.30 pm, Friday 8 am - 3.30 pm Generous on-call payments Annual leave of 27 days plus bank holidays Lifestyle benefits & retail discounts Pension contributions Purchase additional Annual Leave Healthcare cashback scheme Employee Assistance Programme If you’re interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. Your Welcome Bonus is payable in 2 parts. £ is paid in your first month’s salary and £ is paid when you pass your probation. To be eligible for the Welcome Bonus you must be an external applicant and not currently employed by The Guinness Partnership. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. INDTGP Read Less
  • Tenancy Enforcement & Fraud Officer  

    - London
    About the role We are looking for a Tenancy Enforcement & Fraud... Read More
    About the role We are looking for a Tenancy Enforcement & Fraud Officer to join us on a full time permanent basis, we offer hybrid working and the role will be based from Mulliner House, London. The successful candidate will lead on the organisations approach to anti-social behaviour, tenancy fraud and other tenancy breaches. You will provide a first class service to residents, staff and stakeholders in identifying, combatting and eradicating anti-social behaviour and tenancy fraud. Key Responsibilities Identify incidents of anti-social behaviour and work collaboratively with colleagues and external stakeholders in stopping it. Manage, monitor and respond to enquiries and complaints of ASB and ensure that the appropriate action is taken, ensuring detailed information and advice is given to improve overall satisfaction across the service. Identify issues of tenancy fraud and work collaboratively with colleagues and external stakeholders in obtaining possession of the property and creating an income by applying for Unlawful Profit Orders. Raise awareness with our residents, stakeholders and colleagues in respect of anti-social behaviour and tenancy fraud. Provide awareness and practical training to all areas of the organisation. Create, renew and provide training on relevant policies and procedures and internal documents. Please see the job description for a full breakdown of duties and requirements. About you Experience of delivering an exceptional customer focused service to a diverse range of customers, both internal and external. Significant experience of anti-social-behaviour and tenancy fraud case management and relevant criminal and civil legislation. (If you excel in one area over the other, then training will be provided to ensure you excel in both areas). Proven experience of preparing legal notices and witness statements. Working knowledge of Safeguarding responsibilities. Experience of managing and prioritising resources effectively to meet demand. Ability to inspire others. Experience of dealing with residents sensitively in challenging situations. What we can offer you Please follow the link to read more about our great benefits and what we can offer you: Equality, Diversity and Inclusion We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders and customers. To read more about our commitment, please visit the following link: The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships We reserve the right to close this vacancy early if enough applications are received. Read Less
  • Support Worker (Bramley Barn Day Service)  

    - Devon
    Supporting adults with learning disabilities in the great outdoors!... Read More
    Supporting adults with learning disabilities in the great outdoors! We have an exciting opportunity for a Support Worker to join us at our outdoor day service facility, Bramley Barn. Working alongside Bicton College, our service, designed for adults with learning disabilities, runs a variety of activities which promote independence through work-based activities, in a dynamic outdoor environment. We find that connecting with nature through meaningful activities can deepen individuals’ sense of purpose. Bramley Barn offers a safe place where adults are encouraged to challenge and develop their physical and mental capabilities through practical tasks in nature. You will be providing high-quality, person-centred care and support that enables each customer to achieve their goals and live the life they choose. You will identify different opportunities for our customers while at our day centre. Activities are primarily focused on refining employability skills to help customers become ‘work-ready’. Customers can choose an activity based around their needs, goals and values. These activities include: Planting Landscaping Building Animal Care Grounds maintenance Woodwork Arts and crafts Customers are truly respected and valued as individuals within our service which is why Guinness are rated outstanding by the CQC. What you need to work as a Support Worker with Guinness for this role: Experience is not essential as we provide industry-leading full training and support Must have experience and a keen interest in horticulture and grounds maintenance You should be comfortable supporting customers with personal care if required although this is not something we anticipate you needing to do on a regular basis. Above all, you need a real desire to care for others and make a real difference to their quality of life In return for your dedication and commitment, we offer a fantastic benefits package including: Competitive pay £11.03 - £11.33 per hour Permanent, contracted hours Helping to save for your future - Guinness will contribute up to 9% towards your pension on a matched basis Free enhanced DBS £ unlimited staff referral scheme Company sick pay after a qualifying period and Life Assurance Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities Fully paid induction training programme, RQF/NVQ qualifications and on-going training Employee Assistance Programme, plus more! If you are looking for a REWARDING CAREER where you can make a real difference, we would love to hear from you! Just hit the ‘APPLY’ button now to create your application.  The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Read Less
  • Electrician  

    - Crawley
    About the role We have an exciting opportunity for an Electricia... Read More
    About the role
    We have an exciting opportunity for an Electrician to join our Empty Homes Team covering the Crawley, Woking, Brighton and surrounding areas, on a full-time permanent basis. To apply for this vacancy, you must live within 30 miles of either location to ensure we can get to our customers in a timely manner. What we’re looking for
    We’re a customer-focused organisation so we know that how we do things is just as important as what we do. You’ll not only be a fully qualified and experienced Electrician, but you’ll also have great customer service skills and a willingness to go the extra mile to get the job done. Essential Skills/ Experience: Certificated qualifications and demonstrated experience in domestic and commercial electrical works. Proven knowledge and experience in electrical fixed wire testing, installing, and maintaining up to v. Ability to correctly complete the relevant certifications, follow agreed procedures and accurately record data and information. Ability to accurately interpret technical data & drawings and instructions. Experience of working in a customer focused environment within agreed performance targets. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to make decisions and solve problems seeking any advice required. Ability to carry out physical tasks and lift weights in accordance with health and safety guidelines. Good working knowledge of Health & Safety Practices. Demonstrates the Guinness Behaviours. Must hold a current full UK driving licence. Desirable Skills/Experience: ECS/JiB – Graded Electrician Other proven trade skills in addition to main trade. Proven knowledge and experience in electrical fixed wiring testing, installing and maintaining up to v.  Essential Qualifications: City & Guilds parts 1 & 2 or NVQ Level 3 (or Equivalent). 17th Edition BS Wiring Regulations. Desirable Qualifications: City & Guilds Inspection & Testing (or Equivalent). 18th Edition BS Wiring Regulations. If you’re interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. Your Welcome Bonus is payable in 2 parts. £ is paid in your first month’s salary and £ is paid when you pass your probation. To be eligible for the Welcome Bonus you must be an external applicant and not currently employed by The Guinness Partnership. Please note: Guinness employees who have left the company within the last 12 months are not eligible to receive recruitment incentive payment. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. INDTGP Read Less
  • Housing Customer Liaison Officer  

    - London
    About the role We have a full-time opportunity for a Housing Cus... Read More
    About the role We have a full-time opportunity for a Housing Customer Liaison Officer covering South London . This is a field based role and you will be required to travel in and around London.  You will be part of a dedicated team of Housing Customer Liaison Officers, all working, all working hard to provide an amazing customer focused service. As a Housing Customer Liaison Officer, you will provide a friendly housing management service to your customers in a defined area. You will be the face of Guinness and your key responsibility will be to provide an accessible face-to-face service to both our homeowners and rental customers. You will work in a mobile way, out in the area meeting customers all the time. You will work closely with Estate Services and other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our customers. What we’re looking for We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced housing professional, but you’ll also have great customer service skills and a willingness to go the extra mile to get the job done. You’ll also be able to demonstrate: Excellent customer service delivery, demonstrating good communication and relationship building skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Ability to work ‘on the go’ using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money. Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems on the go. Able to demonstrate Guinness behavioural competencies. Hold a full driver's license and access to their own vehicle. This role includes a £4, local job supplement. If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. . Read Less

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