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The Grand Hotel Leicester
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  • Food & Beverage Assistant  

    - Leicester
    The Grand Hotel Leicester by the Unlimited Collection isseeking a char... Read More
    The Grand Hotel Leicester by the Unlimited Collection is
    seeking a charming and engaging Food and Beverage Assistant with a
    passion for service excellence. This is a casual contract position,
    offering flexible working hours to support and cover the Food and Beverage Team
    when needed. You will report to the Food and Beverage Manager, working
    towards providing our guests with memorable experiences of the restaurant.

    The Food and Beverage Assistant will:


    Be highly courteous and
    give our guests a memorable service and lasting impression
    Provide exceptional
    service by demonstrating full knowledge of our products and facilities
    Ensure that the daily
    task list is completed effectively
    Work collaboratively
    with your colleagues to deliver captivating experiences
    Take initiative in
    accommodating our guests’ needs in a resourceful manner
    Support the team by
    providing flexible cover during busy periods, holidays, or absences as
    required

    To be successful in the role of Food and Beverage
    Assistant, we require:


    Minimum 1 year of relevant work experience is highly preferredExcellent guest
    engagement skills
    An ability to bring the
    guest experience to life throughout the hotel
    The ability to
    communicate and organize yourself in line with different guest
    expectations
    A good command of
    English is essential; a second language is advantageous
    Willingness to work on a
    flexible hours basis to meet the needs of the business

    Working with us provides the following benefits to you:


    Genuine career
    opportunities within our business
    Valuable on-the-job
    training, along with access to our digital online learning platform and
    numerous other learning and development opportunities
    Staff incentives when
    you and the team perform








    About Us

    The Unlimited Collection is a
    brand of The Ascott Limited.   

    At The Ascott Limited, we embrace diversity, equity, and
    inclusion, welcoming applicants of all backgrounds to create a supportive and
    thriving workplace where everyone can contribute their unique perspectives.   

    A trusted hospitality company, Ascott’s presence extends
    across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
    USA. Its diversified accommodation offerings span serviced
    residences, coliving properties, hotels and independent
    senior living apartments. Ascott's award-winning hospitality brands
    include Ascott, Citadines, lyf, Oakwood, Somerset, The
    Crest Collection, The Unlimited
    Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
    Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
    members enjoy exclusive privileges and offers at participating properties.Employer: Jupiter Hotels Holdings Limited  Trading as: The Grand Hotel Leicester by the Unlimited Collection managed by The Ascott Limited Privacy Policy | Personal Data | Ascott Read Less
  • Food and Beverage Supervisor  

    - Leicester
    The Grand Hotel Leicester by the Unlimited Collection is seeking a cha... Read More
    The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Supervisor with a passion for service excellence. You will report to the Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant.  
    The Food and Beverage Supervisor will: Assist the Food and Beverage Manager in building an effective team through effective leadership and setting the right example.  Work with the Food and Beverage Manager to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work.Be highly courteous and give our guests a memorable service and lasting impression.Provide exceptional service by demonstrating full knowledge of our products and facilities.Ensure that the daily task list is completed effectively.Work collaboratively with your colleagues to deliver captivating experiences.Take initiative in accommodating our guests needs in a resourceful manner.Assist the Food and Beverage Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery.Deal with guest complaints by following the correct procedures.  Positively promote sales awareness within the department and maximize sales opportunities.To be successful in the role of Food and Beverage Supervisor, we require: Excellent guest engagement skills.Previous Hospitality Experience.Ability to demonstrate excellent customer service skills.Previous experience handling customer requests and complaints.Well organised, outgoing and service minded.The ability to communicate and organize yourself in line with different guest expectations.A good command of English is essential, a second language is advantageous.Working with us provides the following benefits to you: 

    Genuine
    career opportunities within our business.
    Valuable
    on the job training, along with access to our digital online learning
    platform and numerous other learning and development
    opportunities.Staff
    incentives when you and the team perform.







    About Us

    The Grand Hotel Leicester by the Unlimited Collection is a
    brand of The Ascott Limited.   

    At The Ascott Limited, we embrace diversity, equity, and
    inclusion, welcoming applicants of all backgrounds to create a supportive and
    thriving workplace where everyone can contribute their unique perspectives.   

    A trusted hospitality company, Ascott’s presence extends
    across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
    USA. Its diversified accommodation offerings span serviced
    residences, coliving properties, hotels and independent
    senior living apartments. Ascott's award-winning hospitality brands
    include Ascott, Citadines, lyf, Oakwood, Somerset, The
    Crest Collection, The Unlimited
    Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
    Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
    members enjoy exclusive privileges and offers at participating properties.Jupiter Hotels Holdings LimitedTrading as: The Grand Hotel Leicester by the Unlimited Collection managed by The Ascott Limited

    Privacy Policy | Personal Data | Ascott
    Read Less
  • Assistant Housekeeping Manager  

    - Leicester
    The Grand Hotel Leicester by the Unlimited Collection is seeking a ded... Read More
    The Grand Hotel Leicester by the Unlimited Collection is seeking a dedicated and detail orientated Assistant Housekeeping Manager with a passion for service excellence to help us provide our guests with an unforgettable experience. 
    You will report to the Housekeeping Manager in overseeing the daily operations of the housekeeping department. The role involves ensuring the highest standards of cleanliness and guest satisfaction are maintained throughout the hotel. 
    The Assistant Housekeeping Manager will be responsible for: Assisting in managing the housekeeping team, including training, scheduling, and performance evaluations. Ensure all guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met. Address guest complaints and requests promptly and professionally. Maintain inventory of cleaning supplies and equipment, and place orders as needed. Collaborate with other departments to ensure smoot operations and guest satisfaction. Assistant in developing and implementing housekeeping policies and procedures. Ensure compliance with health and safety regulations. To be successful in the role of Assistant Housekeeping Manager, we require: Previous experience in housekeeping or a similar role, preferably in a hotel setting. Strong leadership and team management skills. Excellent attention to detail and organisational skills. Ability to work flexible hours, including weekends and holidays. Strong communication and interpersonal skills. Knowledge of housekeeping procedures and best practices. Proficiency in using housekeeping management software is a plus.  Working with us provides the following benefits to you: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities About Us The Grand Hotel Leicester by The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating propertiesJupiter Hotels Holdings Limited  Trading as: The Grand Hotel Leicester by the Unlimited Collection managed by The Ascott Limited Privacy Policy | Personal Data | Ascott  Read Less
  • Night Manager  

    - Leicester
    The Grand Hotel Leicester by the Unlimited Collection is seeking a cha... Read More
    The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Night Manager with a passion for service excellence. You will report to the Front Office Manager, supporting/working towards providing our guests with memorable experiences of the city.  
    The Night Manager will be responsible to:Ensures the Front Office team offers a warm welcome, accurate information, and guest comfort and safety. Oversees adherence to company procedures (check-in, check-out, cash and key handling). Manages team communication and fosters a collaborative environment. Supports the Assistant Front Office Manager with recruitment, performance management, talent development, and absence management. Handles guest queries and complaints, involving senior management when necessary. Manages bookings, room allocations, group reservations, and special requests. Initiates and maintains effective communication within the department and with other departments. Ensures compliance with safety and security procedures, financial tasks, and assists with revenue management.To be successful in the role of Night Manager, we require: Excellent guest engagement skills.Cash and Key handling experience.Knowledge of relevant legislation: health and safety, employment.Ability to act on own initiative and think ahead in to exceed expectations.Creativity and confidence to find solutions to everyday challenges.Experienced working in a four-star hotel as a Supervisor.Working with us provides the following benefits to you: Genuine career opportunities within our business.Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.About Us The Grand Hotel Leicester by The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.Jupiter Hotels Holdings Limited  Trading as: The Grand Hotel Leicester by the Unlimited Collection managed by The Ascott Limited Privacy Policy | Personal Data | Ascott
    Read Less
  • Night Porter  

    - Leicester
    The Grand Hotel Leicester by the Unlimited Collection is seeking a cha... Read More
    The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Night Porter with a passion for service excellence. 
    You will report to the Assistant Front Office Manager, supporting/working towards providing our guests with memorable experiences of the city.
    The Night Porter will be responsible for: Welcoming and assisting guests with check-in and check-out procedures. Handling guest inquiries and providing information about hotel services and local attractions. Ensuring the security of the hotel and its guest by conducting regular patrols and monitoring security systems. Assisting with room service and delivering items to guest rooms as needed. Performing light cleaning and maintenance tasks to keep the hotel in top condition. Preparing and setting up the breakfast area for the morning shift. Handling any emergencies or issues that arise during the night shift. To be successful in the role of Night Porter, we require: Previous experience in a similar role or in the hospitality industry is preferred. Excellent customer service and communication skills. Ability to work independently and handle multiple tasks efficiently. Strong attention to detail and problem-solving skills. Flexibility to work night shifts, weekends, and holidays. Basic computer skills for handling reservations and guest inquiries. Working with us provides the following benefits to you: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities About UsThe Grand Hotel Leicester by The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.  Jupiter Hotels Holdings Limited  Trading as: The Grand Hotel Leicester by the Unlimited Collection managed by The Ascott Limited Privacy Policy | Personal Data | Ascott 
    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany