OUR HOTEL JOIN US At The Duke of Cornwall, we are managed by RBH management. We believe our people are our
biggest assets and understand the value in putting them first. Our approach to
diversity in the workplace, health & wellbeing, sustainability, and individuality
sets us apart from our competitors and is one of the reasons we are rated Top
30 Best Places to Work in Hospitality! We are passionate about the
industry and always on the lookout for new talent to join us on our
journey...
At our hotels, we believe in
fostering a supportive and inclusive work environment. We provide ongoing
training, career development opportunities, and a chance to work alongside a
passionate team dedicated to delivering exceptional service.OUR BENEFITS You will have access to a benefits package we believe truly works for our peopleDiscounted hotel room rates for you and your friends & familyAn additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leaveCourse Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangementsWagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per yearAnnual Salary of £28,000 - £30,000 depending on experience And much much more!
A DAY IN THE LIFE OF A SALES EXECUTIVE IN OUR HOTEL
What You’ll Be Doing:Identify and pursue new business opportunities to drive room bookings, events, and group sales, achieving and exceeding sales targetsBuild and maintain relationships with corporate clients, travel agents, and event organisers, acting as a key point of contact for enquiries, negotiations, and bookingsConduct sales calls, attend networking events, and participate in industry conferences to promote the hotel and generate leadsPrepare and deliver engaging presentations and proposals tailored to client needs, showcasing the hotel’s offerings and unique valueWork closely with the marketing team to align sales initiatives with promotional campaigns and seasonal offers, ensuring consistency in messaging and maximising impactManage incoming enquiries and provide prompt, detailed responses to ensure an exceptional client experience and increase conversion ratesConduct site visits and tours for potential clients, highlighting the hotel’s amenities and services while addressing any questions or concernsTrack and analyse sales performance, preparing reports on key metrics and providing insights for strategy adjustments to meet revenue goalsMaintain an updated CRM database of client contacts, interactions, and follow-ups to streamline communication and support effective account managementSupport the M&E Manager in handling
enquiries, proposals, contracts, and event logistics.Ensure smooth coordination between hotel
operations and clients to deliver successful events.Maintain accurate records of enquiries,
conversions, and event performance.Provide support managing social media accounts.
What We Need from You:
Proven experience in a sales and marketing role, ideally within the hospitality, events, or tourism sectors, with a track record of meeting or exceeding sales targetsStrong interpersonal and networking skills with the ability to establish and maintain professional relationships with clients and industry partnersExcellent presentation and communication skills, both verbal and written, with a confident and persuasive approach to client engagementAbility to think strategically and understand market trends, client needs, and the competitive landscapeFamiliarity with sales software (e.g., CRM systems) and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Self-motivated, organised, and capable of managing multiple leads and follow-ups simultaneouslyAnalytical mindset with an ability to interpret sales data and make recommendations for performance improvementFlexibility to attend off-site client meetings, networking events, and occasionally work outside regular hours, including evenings or weekends, as needed for eventsEQUAL OPPORTUNITIESRBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
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