Join us
as a Night Valet Attendant at The Dorchester Hotel, recently recognised as one
of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the
year – London’ at the 2024 AA Hospitality Awards. We continually strive to
build and nurture a culture where inclusiveness is part of our DNA, reflected
in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.
We care
about your career and are proud to have the absolute best people in the
industry.
When you
join us as a Night Valet Attendant at The Dorchester Hotel, you will have a
unique opportunity to excel in your field. You will learn from your fellow
Legends and our award-winning learning academy to achieve the highest standards
in craft, service, and leadership.
What you’ll do
As a Night
Valet Attendant, you'll enjoy your work and take pride in delighting our
guests:
You
will be responsible for collecting, and processing the Guest Laundry,
Dry Cleaning, Pressing and Employees Uniforms to ensure our guests and
employees receive nothing but the best experience.Though skillfully trained, they never lose sight of
their ultimate reasonability, to create lifelong memories for our guests. Our Night Valets provide shoeshine service to our
guests using high quality productsOur Night Valets are responsible for seamless
service, attention to details, packing and unpacking, quality checking of
garments, room moves and being flexible during their shift. This will include
washing face clothes, rags for Housekeeping and employee uniforms.Sometimes our guests have special requests; this
involves special set-ups for guest rooms, Valet storage items to be delivered
or to be placed back after guest has left the hotel.Our Night Valets must communicate with other
departments and extended hotel team in order to ensure the alignment remains. Our
Night Valet will directly report to the Night Duty ManagersYou’ll also show flexibility and creativity in
dealing with guests’ special requests or any challenges that may arise during
the nightOur Night Valet will hand over to the morning shift
and will receive hand over from the evening shift alsoOur Night Valet to carry out specific Housekeeping
requests and task as and when required ( delivery of housekeeping items,
cleaning rooms or public areas) during the night
The items
shared are the essence of a night in the life of a Night Valet Attendant, but
we’ll make sure you are provided with specifics on how we care for our hotel.
The
operational hours of work are shift-based and may be subjected to change. These
currently set as:
Monday to
Sunday: 23.00pm – 07.30am
What you’ll bring
Essential Skills and Experience
Attention to detail: You need to be careful when
handling clothes to make sure everything is neat, clean, and in good condition.Teamwork: You will work with other staff
members, so it's important to help each other and work well together.Time management: You need to keep track of time
and make sure tasks are completed on time.Organizational skills: You should be able to keep
different types of laundry items in the right place and return them to guests
on time.Basic knowledge of laundry
processes:
Training will be provided, but you should understand the basics of cleaning
clothes (washing, ironing, and folding).
Preferred Skills
Experience
in 5-star luxury environment
What you’ll get
Complimentary Stays: Enjoy complimentary stays with
breakfast at Dorchester Collection Hotels every year.Discounts: Get 50% off food and beverages
at selected bars and restaurants within the Dorchester Collection: Enjoy
Friends & Family stay discounts out hotels, Benefit from discounts at
various high street and online shopsEmployee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
care vouchers.Training and Development: Advance in your career by
accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
We partner with outstanding nationally recognised Apprenticeship providers.Social
Events: Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.Referral Bonus: Earn a £1000 bonus when you
recommend a friend.Well-being Support: Access immediate well-being
advice because we care about our employees.
We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you need
us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we
can support you through this process.
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