Join us
as a Commis Sommelier at Alain Ducasse at The Dorchester, recently recognised
as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel
of the year – London’ at the 2024 AA Hospitality Awards. We continually strive
to build and nurture a culture where inclusiveness is part of our DNA,
reflected in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success. We care
about your career and are proud to have the absolute best people in the
industry. When you
join us as a Commis Sommelier at Alain Ducasse at The Dorchester, you will have
a unique opportunity to excel in your field. You will learn from your fellow
Legends and our award-winning learning academy to achieve the highest standards
in craft, service, and leadership.What you’ll doAs a Commis
Sommelier, you'll enjoy your work and take pride in delighting our guests: You will
be responsible for the setup and maintenance of the beverage station throughout
the day. This includes receiving and organising beverage deliveries, checking
inventory, storing items in the correct places, and ensuring everything is
prepared before service.You will
be setting up glassware and other necessary equipment for service before the
restaurant opens, ensuring that everything is clean and in place.During
the service, you will focus on delivering beverages quickly and efficiently to
ensure that guests are served in a timely manner. You may receive specific
timeframes for delivery, and it’s important to communicate any delays to the
team.Occasionally,
guests may have special requests such as preferences for certain wines, dietary
requirements, or requests for special celebrations. Most of these requests are
fulfilled by our Commis Sommelier.The items
shared are the essence of a day in the life of a Commis Sommelier, but we’ll
make sure you are provided with specifics on how we care for our hotel. The
operational hours of work are shift-based and may be subjected to change. These
currently set as:Tuesday
to Saturday: 14:30 - close Sunday
and Monday: OffWhat you’ll bringEssential Skills and ExperienceAttention to Detail: Ability to accurately
follow wine service procedures, monitor stock levels, and ensure proper
storage.Communication Skills: Clear verbal
communication for effectively interacting with guests and team members.Team Collaboration: Willingness to work closely
with senior sommeliers, kitchen staff, and waitstaff to provide seamless
service.Customer Service: Ability to create a
positive experience for guests by responding to their needs, answering
questions about wine, and offering recommendations.Basic Organizational Skills: Capacity to
keep wine areas organized and assist with the setup and breakdown of service.Willingness to Learn: Openness to
developing wine knowledge and skills through training and on-the-job learning.Manual Handling: Ability to handle wine
bottles and glassware carefully and safely. Preferred SkillsBasic Wine Knowledge: Some understanding of
wine varieties, regions, or service techniques, though training will be
provided.Experience in Upscale Dining or Hospitality:
Previous experience in a fine dining or luxury hospitality environment is
beneficial.Language
Skills: Additional languages beyond English can be helpful for
communicating with an international clientele.Knowledge
of Food and Wine Pairing: Basic understanding of pairing principles, with a
willingness to learn more.What you’ll getComplimentary Stays: Enjoy complimentary stays with
breakfast at Dorchester Collection Hotels every year. Discounts: Get 50% off food and beverages
at selected bars and restaurants within the Dorchester Collection: Enjoy
Friends & Family stay discounts out hotels, Benefit from discounts at
various high street and online shopsEmployee Perks: Enrol from day 1 into the Aviva
Private Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
care vouchers.Training and Development: Advance in your career by
accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
We partner with outstanding nationally recognised Apprenticeship providers.Social
Events: Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.Referral Bonus: Earn a £1000 bonus when you
recommend a friend.Well-being Support: Access immediate well-being advice
because we care about our employees. We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you need
us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we
can support you through this process.
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